Is Aldi.co.uk up or down today?

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on aldi.co.uk. In this case, use the links below:

http://aldi.co.uk    https://aldi.co.uk    http://www.aldi.co.uk    https://www.aldi.co.uk

Guest    •    18 hours ago     #
App

Guest    •    1 day ago     #
General Outage

Guest    •    3 days ago     #
Log-in

Guest    •    3 days ago     #
Website

Hollie    •    29 days ago     #
Website is down. Error message-
We are just taking delivery of some fresh content. Won’t be long

Alison    •    44 days ago     #
Still unable to select which location. Annoying

guest    •    44 days ago     #
the click and collect change store, or find stores doesnt work. error. checking hourly

Bob    •    45 days ago     #
Can’t change store

Guest    •    45 days ago     #
store selector

Guest    •    46 days ago     #
Area search for cluck and collect

Guest    •    46 days ago     #
Unable to insert store for click and collect

Sarah Hanson    •    55 days ago     #
showed 'Error' all day yesterday. Have tried again this morning and still the same!

Karen Turmer    •    70 days ago     #
Click and Collect slot booking isn't available.

Todd Invenedig    •    71 days ago     #
Product search not working

Helen Shellard    •    84 days ago     #
Error 503. Unable to complete click collect order in time.

Guest    •    100 days ago     #
Log-in still not working after trying links

Guest    •    100 days ago     #
Can’t log in

Andy    •    100 days ago     #
Can’t log -in

Guest    •    106 days ago     #
click and collect

D McCann    •    110 days ago     #
Tried all the URL's suggested same error message.

D McCann    •    110 days ago     #
Getting (error) when loading any food page

Guest    •    117 days ago     #
the website. says error

SLFarr    •    124 days ago     #
Can’t seem to pay for click and collect order

Guest    •    135 days ago     #
No pass code message to confirm payment

Guest    •    145 days ago     #
Cant order/select food to add to Cart

CJ Hyett    •    147 days ago     #
I can’t login to my click and collect account at aldis

Sarah    •    147 days ago     #
Can’t do my click and collect! Meant to be collecting it at 9am.

Humphreys Diane    •    147 days ago     #
Can’t log in

Owen    •    148 days ago     #
Couldn't login & tried suggested https://aldi.co.uk/ and worked fine

Guest    •    148 days ago     #
Cannot log in. Error message when trying to change password.

Carla    •    148 days ago     #
Error message at 9.30 this morning when attempting logging in

Louise    •    148 days ago     #
Constant [Error] message on three separate phones, this website is shocking and so unreliable

Guest    •    148 days ago     #
I'm getting [error] when loading the website, as is my partner on two separate other phones

Carolyn Ferguson    •    150 days ago     #
Have been trying to do shopping all day. The website is not loading properly and taking ages to do anything. Now it’s stopped altogether! Very frustrating

Guest    •    150 days ago     #
Online grocery ordering

Guest    •    154 days ago     #
Checkout

shelagh carvin    •    167 days ago     #
Trying to log in for 1hour, page says the've recieved a delivery and wont be a MOMENT, refresh page, not working, now I cannot add to my order or change anything. not good why is this happening?

Jane    •    167 days ago     #
Can't do anything on click and collect can finish order

Guest    •    167 days ago     #
Unable to log on and need to complete my order

Debbie    •    183 days ago     #
Delivery due to today. Already delayed now can’t log on to check

Guest    •    187 days ago     #
Checking out and not sending me a push notification

MJ Martin    •    188 days ago     #
I've tried the app, logging in on-line and error messages are different on both! The pinned comment below isn't helpful. I've even attempted an online chat with Aldi, but the Bot is useless and annoying.

M J Martin    •    189 days ago     #
Won’t allow me to check out, keeps telling me there’s an error!

Guest    •    198 days ago     #
Can’t log into my account for click and collect. Tells me my details are wrong even though they are

Annette Powell    •    200 days ago     #
Is the click and collect website down

Guest    •    210 days ago     #
Can’t checkout

Christina Marriott    •    214 days ago     #
Can't checkout my click and collect order

Sarah    •    222 days ago     #
unable to log in even though my browser has the correct email and password. also redirects groceries to new tab. Not sure what's going on but it's annoying

Paul    •    223 days ago     #
Is Wrexhams Plas Coch click and collect working?

CJ    •    226 days ago     #
All searches for any items result in an error message. Logging out and in again not solved issue. Happening on two separate devices. Using menus to search for items also results in an error message

Candy Hawkins    •    227 days ago     #
I have tried several time to log in/sign in and surely I know the password. Is there a problems with your website having to go through two different browser asking forgotten passwords? Does not make any sense this is why am reporting this.

Chris    •    229 days ago     #
Cant add items to basket comes up with error

Jade    •    229 days ago     #
Won’t let me log in at all

Guest    •    232 days ago     #
Unable to access favourites or previous orders

Kate    •    237 days ago     #
Cannot edit my order. Logged out but now cannot log in again

Guest    •    270 days ago     #
Unable to view MY ORDERS, and unable to book time slots for Click

Phil    •    276 days ago     #
Unable to book time slots for four days now

Guest    •    278 days ago     #
Unable to book time slot

Natalie    •    284 days ago     #
Website still down. As soon as you try and pay it doesn’t go through

Ethan howells    •    286 days ago     #
Online checkout for click and collect in not working. Total nightmare of a site

T Down    •    288 days ago     #
website down

Guest    •    295 days ago     #
Accepting payment

Hellen    •    296 days ago     #
Three days running and I’m unable to get my shopping done online. It would be nice if aldi explained what is going on, because it’s getting ridiculous now. I haven’t got a car, so getting my shopping done online is ideal. I think I’ll go back to asda, no problems there.

Evelyn Morrison    •    308 days ago     #
I have been trying to purchase something on line, but can't log into my account even though I have changed my password

Maria gale    •    314 days ago     #
Can't pay for my click and collect

Guest    •    327 days ago     #
Payment

Lindsey    •    350 days ago     #
Can’t log in

Mary Murray    •    355 days ago     #
Aldi website is down again tried yesterday to browse the groceries nothing.Tryed again earlier this morning was up and running it’s now down again.

guest    •    357 days ago     #
cant login

Pamela    •    358 days ago     #
It's rubbish Kevin the carrot, and cannot checkout.

Guest    •    363 days ago     #
Click and collect payments

Guest    •    367 days ago     #
Can’t log out of my Aldi app

Cassandra    •    370 days ago     #
Not letting me see the basket. Kevin the carrot pops up saying 'oops' ????

Mrs Wilson    •    371 days ago     #
Applicant portal going round in circles timing out session after just seconds. Numerous authentication codes sent but couldn't be used! ????

Peter Swithinbank    •    375 days ago     #
Impossibly slow, not adding items to basket and not able to check out

Guest    •    388 days ago     #
Massive queues due to a website issue.

Ninja    •    388 days ago     #
Air fryer will be on sale next Sunday.....not today

Jay B    •    388 days ago     #
Managed to get on to the site, but unable to add anything to the basket

steph    •    388 days ago     #
if you are here after trying to get the airfryer , yes the website is down will try tomorrow when they unblock the add to basket button

Ninja    •    388 days ago     #
Down for 89.90 pounds air fryer :D

isabell    •    388 days ago     #
why can I not get online shopping

justMe    •    388 days ago     #
website is down. too many costumers are trying to buy one item at the same time ;)

Guest    •    391 days ago     #
Whenever I search a product, it comes up with error on the click and collect

Kayhy    •    398 days ago     #
No, this was in-store!

Kathy Dyke    •    398 days ago     #
My husband's card was not accepted in Aldi today, so he had to leave his shopping. I know others have experienced this. And funds were in his account, as he used his card in Asda after and there was no problem. This is very disappointing as well as inconvenient and embarrassing.

Guest    •    401 days ago     #
The "view basket content and then wont allow "go to checkout" gives error 503 with you receiving del

Guest    •    402 days ago     #
Error 503

debbie    •    402 days ago     #
Error 503, can't check out

Sally    •    420 days ago     #
Payment from checkout not working

JC    •    430 days ago     #
Keeps saying I am offline using WiFi & data on ISO16. Reinstalled, powered off & on. Nothing works

Guest    •    430 days ago     #
Online Order Confirmation

Rebecca hill    •    433 days ago     #
Cant log in no matter what i do

Guest    •    436 days ago     #
Not bringing up any click and collect timeslots

John B    •    441 days ago     #
Checkout not working. Tried 4 browsers and 3 computers using a VPN to contact via UK, France and USA.

Guest    •    441 days ago     #
Error 503, can't use Checkout

S Davey    •    449 days ago     #
The website only lets u you see 36 items of special buys then doesn’t move anymore

Guest    •    457 days ago     #
Checking out basket - payment not processing

Sylvia    •    466 days ago     #
Website down and can't log in either

Guest    •    474 days ago     #
Keeps telling me to log in

Guest    •    481 days ago     #
I can't confirm my click and collect card payment the page freezes

Lucy    •    482 days ago     #
Unable to log in and initially tried to change password but the ‘forgotten password’ option failed to work too.
As I did not receive a confirmation of my order I wanted to check on the website. I do not know the status of my order, even if it exists, but the payment was withdrawn from my account immediately.

Admin    •    487 days ago     #
Website is down cant load the food items.

Lorna    •    491 days ago     #
Order paid for with credit card but no order confirmation.

Serena    •    498 days ago     #
Cannot make a complaint without it telling me over and over that my comment needs to have proper pronunciation and common grammar/numbers.

H    •    501 days ago     #
Doesn’t recognise my password even after resetting. Cannot pay for items in basket as keeps redirecting me to log in and enter password.

Jazmin    •    502 days ago     #
I can log in at the beginning but as soon as it redirects me to put stuff in my basket I have to log in again and my email or password it wrong.

Guest    •    503 days ago     #
Booking slot

Guest    •    503 days ago     #
Unable to pay for online order. once card details are entered the bank authentication pop up appears

EDB    •    504 days ago     #
Wont confirm order, payment seems to go through but wont confirm. Go back into site and shopping still in the basket.

Michaela Head    •    505 days ago     #
Payment not working, everything still in basket and won’t be able to keep my slot!

Guest    •    509 days ago     #
Payment- keeps failing and not using MasterCard. Have been trying for two days now

Nad81    •    509 days ago     #
Won't bring up to book a slot

Guest    •    509 days ago     #
Booking a slot

Lisa    •    509 days ago     #
Won’t process payment so spent ages doing my shopping and can’t actually place the order AGAIN

Guest    •    509 days ago     #
Can’t check out won’t finalise order

Guest    •    514 days ago     #
bank authorises payment.. site takes you back to blank page with no order confirmation and everything still in basket.

cheesed off    •    517 days ago     #
bank authorises payment.. site takes you back to blank page with no order confirmation and everything still in basket. Tried on two different cards..rubbish

Guest    •    519 days ago     #
Order page won;t compelte once payment authorised

Duncan    •    520 days ago     #
You don't have permission to access "http://www.aldi.co.uk/c/specialbuys" on this server.

Reference #18.c1d3dead.1656253316.7615b4e6

Sue Ball    •    521 days ago     #
I can’t alter a shopping basket

Guest    •    522 days ago     #
Online payment not confirming after entering card details

Guest    •    522 days ago     #
Click and collect payment

DKR    •    528 days ago     #
Aldi checkout not working again! Authorised by bank but won’t check out. Tried 2 different cards

Guest    •    528 days ago     #
The payment page won’t complete the payment

Annie    •    530 days ago     #
Aldi website hasn't worked for several weeks.

Guest    •    538 days ago     #
Why are the trollies at Saffron Walden taking up half the road, could they not be left parallel to t

Turner    •    542 days ago     #
Payment failed, on collection day, despite plenty of money being available in the account & prior authorisation. 4th time of happening! Also, 2 weeks ago, the website would progress any payments despite trying 3 different cards and 3 different days!!

Sue    •    543 days ago     #
Can't checkout 503 error

Guest    •    548 days ago     #
Can’t log in

LC    •    548 days ago     #
Can’t check out on click and collect

Guest    •    549 days ago     #
Why can't book click and collect at ashby de la zouch store

Guest    •    549 days ago     #
Can't checkout 503 error

Guest    •    549 days ago     #
I can’t pay

Guest    •    554 days ago     #
Checkout process for online orders on both web and app

Tricia    •    555 days ago     #
Log-in not working. Asks for password reset but no email received. Contacted customer services. Still no email

jocookie999    •    557 days ago     #
Click and collect payments not working - tried various methods of paying and none work.

Guest    •    557 days ago     #
Have been unable to process my click and collect order for 2 days, tried different phones and a laptops but still have not been able to confirm or pay for my order.

Guest    •    557 days ago     #
Having a issue completing click and collect order, does. It give authorisation after payment, and no confirmation email

Guest    •    557 days ago     #
Payment system, not completing no authorisation and no email

Lea    •    561 days ago     #
Click and collect not working cant checkout

Sue    •    563 days ago     #
Can’t book a slot error in loading slots x3 weeks now click and collect when will it be fixed?

Guest    •    564 days ago     #
Click and Collect checkout

KPA    •    565 days ago     #
Been trying to place an order for three days, just won't work. I can see my old orders but can't reorder, can't search for products, can't view slots, then it came up with a message that I can't pay with Tesco Mastercard. I don't have one. Seems whatever update they've done has killed the whole site.

Guest    •    566 days ago     #
Debit card payment

Dave C    •    567 days ago     #
Both Site browsing and LOGIN fail with latest Firefox on latest win10.

(appears to work with the MS-edge though)

Sounds like a distinct lack of testing...!

RD    •    567 days ago     #
Looks like Aldi fixed their website when it wasn't broken. Now its broken.

Dave C    •    568 days ago     #
Unable to Login

Michelle    •    569 days ago     #
Website won’t let me login - sort it out Aldi! I reallty want to shop with you but if it is going to be this difficult every time I won’t bother!

Susan Finch    •    569 days ago     #



I'm unable to buy goods on the Aldi app today. The app appears to not be working.

Cindy    •    575 days ago     #
What have Aldi done to their website - if using mobile access, the top of the screen takes up too much room for product categories when it's on the menu top left 3 horizontal bars, or just search, if you click to turn on/off out of stock items it no longer loads the products available except for first 18, only way round is to load all items regardless whether they've sold out or only available in store.
The bottom of the screen where you now have to press a button to load more products keeps stating 18 of x loaded & doesn't change even when it does reload.
Come on Aldi, please fix your software glitches, I'm losing patience as its been happening for a few months now - I appreciate you're busy but so are your customers. Thank you. Cindy

Stuart    •    576 days ago     #
Keeps asking me to log in for click and collect I try and put items in my basket a new tab opens and it asks me to re-login, but then says my password or username is incorrect! This keeps happening !

Guest    •    578 days ago     #
Check out

Guest    •    579 days ago     #
I can’t check out

Guest    •    581 days ago     #
Keeps asking me to log in for click and collect I try and put items in my basket but then says my password or username is incorrect! This keeps happening every week!

Ant    •    582 days ago     #
Cannot pay securely click and collect are there problems ?

jan    •    582 days ago     #
have changed my password but still tells me its in correct! was going to change from Sainsburys but if its this difficult I won't bother

Guest    •    583 days ago     #
Click

Helen    •    595 days ago     #
Online grocery ordering for click and collect not working for over a week

Nat    •    605 days ago     #
I cannot pay.
Keeps telling me to check with my bank but there is nothing wrong with the bank!!

Guest    •    607 days ago     #
cant check out, goes to payment page then just goes blank - OMG so frustrating!

AJ    •    610 days ago     #
Click and collect not working on my pc for last 8 days no updates or replies from emails

wanda ashby    •    610 days ago     #
Click and collect not working on my pc for last 2 days.

Guest    •    611 days ago     #
Not taking payments

Guest    •    614 days ago     #
Can’t shop online tonight?

Kooky    •    618 days ago     #
Tells me my log in details are incorrect. They aren’t!

Steve    •    621 days ago     #
none of those links working for me. Just access denied on this server for all

Anon    •    623 days ago     #
Can't complete check out for click & collect, takes payment details and then I get a blank page with Aldi at the top, no payment taken, items are still in basket when I refresh and no email confirmation. This has been happening since November 2021, I can't use the service at all.

Guest    •    623 days ago     #
Can't book a slot for click and collect. Keeps saying error

BigChris    •    626 days ago     #
Ordering online but at checkout get message "The payment has not been accepted. Please try a different method"

M    •    627 days ago     #
Cannot make payment for click and collect

Guest    •    632 days ago     #
GeneralOutage

Cindy    •    632 days ago     #
I'm in a queue with 90095 in front of me

Penny    •    633 days ago     #
Nothing is coming up at all — seems only Aldi affected

#    •    633 days ago     #
Full website loss

Jacqui    •    633 days ago     #
General outage

li    •    635 days ago     #
cant login

Mick    •    640 days ago     #
I cannot access my basket

Guesty    •    645 days ago     #
Search not functioning online- unless they are really out of stock of 90% of products!

Guest    •    645 days ago     #
Lots of items not appearing in search. Common products such as chicken

Guest    •    645 days ago     #
Will not load anything.

Bex    •    646 days ago     #
Access denied to website.

Will    •    646 days ago     #
Access Denied
You don't have permission to access "http://www.aldi.co.uk/" on this server.
Reference #18.af731102.1645440802.23be14c4

Guest    •    652 days ago     #
Ordering online but at checkout get message "The payment has not been accepted. Please try a differe

Chris Chaplin    •    657 days ago     #
Can't log into my account on website

Me    •    658 days ago     #
Stuck in checkout

Guest    •    662 days ago     #
Stuck in loading basket. Can’t progress to pay

Guest    •    662 days ago     #
Cant check out

Sam Hind    •    664 days ago     #
For the last two week the click and collect 09:00 to 10:00 box appea split in two boxes, when you click on the slot it says 'An error occurred while reserving this time slot, please try another one.' Logged out and back in again, then tried logging in on my phone, but it's still the same?

Mike    •    667 days ago     #
App not working, even after deleting and reinstalling it

Jean Barratt    •    669 days ago     #
When I try to access the shop on the website the page will not scroll up so I am unable to see whats on offer

Sarah    •    674 days ago     #
Wont let me pay

Julie    •    680 days ago     #
I've just been placing an online click and collect order, had time slot booked, had several items in the basket, then it all just disappeared! Will I have to start all over again? This message appeared: "503
We are just taking delivery of some fresh content. Won’t be long!"????

Guest    •    680 days ago     #
click and collect online order

Jackie    •    683 days ago     #
I have constant issues with the website not recognising my user name and password. I get fed up and cancel the orders. The only way to get in is to follow the link in an Aldi email. The reset password emails don’t come through. It’s a nightmare. To be honest I usually end up going to my preferred supermarket website the delivery is cheaper than Aldi collect. I am trying again.

Chloe    •    685 days ago     #
Tried to get some groceries for my disabled father as he loved going to aldi , won’t let me log in to check out , useless website and app
Should just take it down and stop advertising that we can order online
Because you simply can’t

Mike    •    686 days ago     #
Can't Log in

Guest    •    686 days ago     #
Can't log in.

Guest    •    689 days ago     #
Checkout not working

Beth    •    693 days ago     #
Cannot login. Keeps saying error with username or password but my laptop remembers my login info so it’s correct. Also requested to change password and reset email never comes through

joie    •    693 days ago     #
wont let me pay says error check bank card and try again i have enough funds

Mark    •    697 days ago     #
Not working at all here. Constantly getting an "access denied" error.

Access Denied
You don't have permission to access "http://www.aldi.co.uk/" on this server.

claire hickie    •    701 days ago     #
I'm unable to book and order shopping for collection can you please let me know when this will be up and running please

Guest    •    710 days ago     #
Online card payments

mdk    •    718 days ago     #
the moment you go to christmas groceries you have to login again and gives you an error

An error occured while logging in, please check your username or password.

'

Louise Ferguson    •    719 days ago     #
Unable to book a click and collect slot and place an order. Tried yesterday 9th and today 10th December

John    •    725 days ago     #
Every attempt to log in results in:

An error occured while logging in, please check your username or password.

Guest    •    728 days ago     #
Payment checkout

Martin    •    736 days ago     #
Is anyone having any trouble using the 'Order Again' feature? I'm clicking the button (from multiple pages) but nothing happens

Rachael    •    739 days ago     #
Justine is right, been horrendous. I finally managed to secure a slot for this week, but having big issues booking the Christmas week. Tried at least 20 times with a few cards and on different devices and recommended links!!! I just hope I don't get charged for every single one I have tried! What is annoying is that whilst this is happening, the Christmas slots are getting booked, so some people's payments are going through!! This is very frustrating, we are going to miss out on our click and collect slots! Come on Aldi. Your staff are lovely and friendly. Food and prices are great, but your website is absalutley terrible!!!

Justine    •    739 days ago     #
Admin. None of those website allow me to log in to my account to pay for groceries in my basket. Still unable to pay. Ongoing issue for last 2 days. Tried different devices, different payment cards even tried registering for a 2nd account

Justine    •    739 days ago     #
Click and collection not taking payments for 2-days now ... very frustrating

Guest    •    743 days ago     #
Click and collect - 503 error message

Me    •    744 days ago     #
Tried to checkout, put payment details in, clicked pay and just went straight you're basket is empty page ?? No idea if they've taken money off me but I've got no confirmation email

Cindy    •    744 days ago     #
Unable to check out on Aldi online for 6 weeks now, various error ie small pick of unhappy face on blank background but no message; you only need £0.02 for free del but I wanted named day but wouldn't let me continue; several 500 errors with message "oops looks like we're refreshing ..." Tried again different days checkout empty but when I've re-added items & got to final secure checkout it's trebled all the items, which I go back & delete duplicates only to get 500 error again. Also can no longer read reviews it takes you to the bottom of the screen to unsubscribe. Are Aldi trying to tell me they don't want me to buy from them?

Guest    •    748 days ago     #
Payment not working on click and collect section

Karen    •    751 days ago     #
so sick of getting 'looks like you are offline..' message when i try to use app. Absolute garbage!

Guest    •    751 days ago     #
Payment page

J Bowles    •    754 days ago     #
Haven't been able to look up, check anything on website, or login as keep getting access denied

Guest    •    756 days ago     #
Can't pay for items as cannot view basket issue ongoing since Sunday

D Farrell    •    757 days ago     #
Can't view basket or checkout to pay for items

Denise    •    757 days ago     #
Been trying since 9.30 pm monday night to order shopping online, won't let me use click & collect option, brings a page up saying "503 we are taking delivery of new content, please refresh in a few minutes ", which I've doing & time is now 00.12 ????????

Addy    •    757 days ago     #
Can't view basket to pay for items

Guest    •    758 days ago     #
Basket does not appear on app or website so unable to purchase goods. Tried different browsers, dele

Guest    •    759 days ago     #
Can't view basket to pay for items

Guest    •    759 days ago     #
cannot check out wine order

Anty    •    759 days ago     #
Cant access basket or checkout, tried various times today.

Guest    •    759 days ago     #
Cannot check out on wine today

Laura    •    761 days ago     #
wont accept my payment card / s

Jess    •    761 days ago     #
Won’t accept payment from any of my cards

Guest    •    761 days ago     #
Payment not being recognised, keeps asking me to retry or contact my bank. Tried three different car

Jen    •    761 days ago     #
Hi, I can’t get my payment through for my click and collect order?

GR    •    761 days ago     #
On some website pages - especially the wine sections - it's impossible to scroll down the page. Only have this problem with Aldi!

Al    •    762 days ago     #
Issues with items in checkout basket not being visible on website

Guest    •    762 days ago     #
Can not access basket or check out

Anonynous    •    762 days ago     #
Cannot check out or view basket

Guest    •    762 days ago     #
Checkout Basket

David Smith    •    762 days ago     #
Cannot view or checkout on line today

Guest    •    764 days ago     #
Cannot view basket or go to checkout online

Guest    •    766 days ago     #
Unable to access basket and pay

Guest    •    766 days ago     #
Cannot check out after adding items, basket disappears when trying to pay

Munki    •    767 days ago     #
None of these options work. :(

Kay    •    767 days ago     #
Can’t checkout!

Guest    •    767 days ago     #
can't get to checkout

GillR    •    767 days ago     #
Can't get to checkout page

kim Irvin    •    767 days ago     #
Finally got on to update order to be picked up tomorrow. Spent half an hour on ordering but won't let us update, says there is an error and try again later but been trying since 10am. Have had problems all week and still says we can make changes to last weeks order which we picked up on the 16th.

Guest    •    767 days ago     #
spent more than half an hour ordering for click and collect but says an error has occurred and to tr

Lucy    •    768 days ago     #
Won’t list any available click and collect slots for this week or next been like since 9am

kim Irvin    •    769 days ago     #
Managed to finally order on app for Saturday click and collect, today is Thursday but won't let me add to order. Will not bother to pick up for a few items as is a 40 minute round trip.

Guest    •    769 days ago     #
Why is the store in Hemel Hempstead we normally do our click and collect at not on the app?

kim Irvin    •    769 days ago     #
I am unable to book a date for click and collect. My husband and I are unable to walk far so this is ideal for us. Looks like no shopping for us this week.

Guest    •    769 days ago     #
The app is working OK - just done my order using that!

Marisa    •    769 days ago     #
check out not working. can't pay for items

Guest    •    770 days ago     #
Can't Check Out on order

Guest    •    770 days ago     #
online purchases. the check out not working, the link to my shopping cart page isn't working, it is not a redirect problem

Girlwiththedrogontattoo    •    772 days ago     #
Says access denied. This is the 2nd time this has happened to me recently

Guest    •    773 days ago     #
online purchases. the check out not working

Guest    •    773 days ago     #
Keeps saying error on every page

Guest    •    774 days ago     #
Aldi checkout page

Kim Foxall    •    778 days ago     #
Tried to place an order for the second week in a row. Log on fine, load basket fine checkout fine. Payment won’t it just get a blue screen . Log off and repeat same problem. Have now given up and booked a click and collect at another supermarket.

tw    •    779 days ago     #
Have reported this issue to customer services who were not aware of it. Has been referred to Aldi IT but will take a week for them to get back to me (from 9 October). Need to reset my account password but the programme has not been correctly configured. When you click to reset your password, no facility is provided for you to password reset. I cannot buy the products i want. From other comments seems Aldi have issues with their buy on line facility

Guest    •    784 days ago     #
Checkout on Aldi click and collect

Guest    •    786 days ago     #
all week keep getting Access Denied u dont have permission to access server. deleting cookies fixes

Harky    •    791 days ago     #
Kicked me off when trying to submit payment

Guest    •    798 days ago     #
Doubled my items in basket then when I sorted that it would not checkout!
Tried a couple of times!

Cookie999    •    802 days ago     #
Now site completely down

Cookie999    •    802 days ago     #
Problem logging in, eventually logged in and then can't edit my click and collect order.

Jessica    •    808 days ago     #
First I had issues resetting my password. I finally managed to reset it. Only to find that none of the images for the products were loading. Nightmare. Unable to do my shopping.

Mp    •    810 days ago     #
Cannot pay for click and collect keep saying 'bad request '

Kerry    •    812 days ago     #
I can’t add anything to my basket, half way through my click and collect order!

Laura bignell    •    812 days ago     #
I am not able to add anything to my basket! As it is just asking me for log in details again which when I add in it says that they are incorrect!

Customer    •    813 days ago     #
Looks like the payment gateway has been hacked, it is redirecting to a hacker site

Guest    •    813 days ago     #
Won’t accept payment

Guest    •    813 days ago     #
Not accepting my bank details; tried several cards

Josh    •    817 days ago     #
Unable to check out or add items

G Corby    •    817 days ago     #
Website not loading tonight, to admend shop. Can't doing it PC or phone. Need to request refund for click and collect as we reserve our slot and then amended the night before. Wife has been trying for nearly 4hrs.

Guest    •    817 days ago     #
Click and collect slow, unresponsive, not adding items to basket

Bruce Rutherford    •    818 days ago     #
Keeps putting back items i have deleted from my basket and altering the numbers of things i have chosen!

Guest    •    818 days ago     #
Keeps changing number of items i order and putting back stuff i have deleted

Sally Latham    •    819 days ago     #
Was adding things to my clock and collect order but now cannot access website as 503 error .

Pat Barlow    •    820 days ago     #
Cannot check out, either with password or as guest. Telephone call to customer services but unable to resolve.

Betty Donaldson    •    820 days ago     #
On trying to log in (which I did successfully earlier this morning) I received the following message
Reference #119.d7447b68.1630405146.2a2a0434. I've tried several times to log in with no success. Website appears to be OK

Keo    •    824 days ago     #
Website not working, doesnt check out basket when using mastercard. And now says selected time slot expired.

Steve    •    826 days ago     #
groceries.aldi.co.uk Is broken. Can login but can't see orders or update any of the orders. The Pinned comment from the admin is incorrect if you are trying to access click and collect.

Heza    •    826 days ago     #
Click and collect glitched half way through ordering, then again at checkout all items lost now and can’t search anything to add them back to trolley.

tyska    •    829 days ago     #
cant check out

L    •    829 days ago     #
unable to check out

Sharon harter    •    830 days ago     #
Trying to order a special buy. Can't get any further than putting it in my basket!

Guest    •    830 days ago     #
Website payment problem

AM    •    838 days ago     #
Started experiencing errors when searching for items half way through amending my click and collect order. Logged out and now can't log back in. Only have til 11 pm to amend my order!

Guest    •    838 days ago     #
Website is glitching can't book click and collect slots

fed up shopper    •    838 days ago     #
unable to update basket, or access the order at all, now login has failed

Guest    •    838 days ago     #
cannot access orders

guest    •    838 days ago     #
Says not valid payment at checkout, details are correct

Guest    •    840 days ago     #
Rejects valid payment , despite authorisation code submitted

John aiken    •    840 days ago     #
Tried a different version now allowed to login but rejects payment , despite authorisation code submitted

John Aiken    •    840 days ago     #
Trying to order choose items then when going to pay login and site crashes

Cheryl Powell    •    840 days ago     #
Trying to order 3 item online. At point of check out site states "We're experiencing difficulty completing your order at the moment. Please contact customer services on 0800 042 0800" called CS operative who stated he wouldn't be ale to help as he's not a techie! I've tried refreshing the page and a different browser....nothing. Will take my business elsewhere.

Guest    •    846 days ago     #
Unable to check out

Vivian Carr    •    848 days ago     #
is everything " green" when I have contacted Customer Support and they couldn't help me as their IT system is down and has been for >24hrs - This is from your representative on the telephone. Extremely frustrating to make contact and to be told system outage is causing a terminal problem. Why no announcement here or on the Website which appears o be working normally. I will now have to make repeated calls to check when the system is working as you are not reporting on its status. This is the definition of poor customer support and a total disregard of customers

Guest    •    848 days ago     #
Customer Support Software/System

Mark    •    850 days ago     #
Website bot taking payment, logs me out after trying to process payment

Mark    •    851 days ago     #
Stuck on pending wont let me cancel so dont know if order has gone through

Guest    •    853 days ago     #
Website and app not working not taking payment

Guest    •    853 days ago     #
Website and app won't let me pay securely

Guest    •    859 days ago     #
Website down

The Kurgan    •    859 days ago     #
Spent an hour adding items to my basket only for the site to go down. It's been ten mins now at least. I have a sneaky feeling that when it go back to my bastket it will all have gone.

sousan welland    •    859 days ago     #
cant access any aldi site

Cookie999    •    864 days ago     #
Aldi app is not working.

Mrs E Neaves    •    868 days ago     #
Selected time slot for collect at 19:30 site gave 21:55 for changes. Entered order and tried to make payment. Aldi site said incorrect details contact bank or try another card. Pager also showed time slot expired??? changed time slot, re entered same bank details and all was fine. Why would the slot suddenly expire and the error message is very poor.

Dale Thoennissen    •    868 days ago     #
I cannot put in my card number

Jack    •    871 days ago     #
Unable to check out. This happened yesterday, went on today to order and still unable to pay.

Guest    •    873 days ago     #
'Amend order' for click and collect grocery orders

Gill Hunter    •    873 days ago     #
Been trying to update my click and collect grocery order which is booked for collection tomorrow. I can access the order but when I click on amend order it is not loading so cannot amend.

Guest    •    876 days ago     #
503 error

Petrina    •    876 days ago     #
Been trying all day to re order on click and collect now won’t let me even log on saying email or password incorrect keep trying to change password multiple times and STILL not logging me in very frustrating

J Dobson    •    876 days ago     #
I regularly have problems scrolling down the page. I've taken advice from a previous comment and placed the order on my mobile phone. No problems scrolling or with payment

Dan    •    876 days ago     #
Access Denied
You don't have permission to access "http://www.aldi.co.uk/" on this server.
Reference

Andrea Manning    •    878 days ago     #
Told couldn’t make payment, checked online banking and plenty of funds available. Also when pressing menu it keeps bringing up al fresco dining. Very annoying. Will have to go into the shop now which isn’t convenient.

Guest    •    878 days ago     #
Couldn’t make payment even though funds available

Martin Slocombe    •    878 days ago     #
Aldi online wine offers not accepting payment using LLoyds debit card even though i have plenty of funds .LLoyds say it is Aldi at fault .

Guest    •    878 days ago     #
payment system not working

John    •    881 days ago     #
Aldi website shite

Sally    •    884 days ago     #
Unable to check out, error reported on delivery page says contact customer services

Guest    •    887 days ago     #
Payment Problems

Chris    •    889 days ago     #
Can’t login

Karen    •    890 days ago     #
As for previous poster 'Unable to scroll on the website, on all the Specialbuys pages. Annoying! Works fine on mobile though.'

Stephen Garner    •    892 days ago     #
I haven't been able to use the Aldi app for weeks now it just says I'm off line or the app is unavailable. Why

Jackie Hamer    •    894 days ago     #
Unable to amend click and collect order for last 3 hours

SAF    •    897 days ago     #
Unable to scroll on the website, on all the Specialbuys pages. Annoying! Works fine on mobile though.

Range rovertwenty    •    897 days ago     #
"access Denied" for the last two days. i havent changed anything, unless windows 10 has done an update that Aldi have not sorted

any help appreciated

Rob    •    898 days ago     #
Looks like the website is blocking anyone using a VPN. 403 Access Denied on the homepage, until I manually turn it off. Many people like myself set this up on their router for increased privacy or they are forced to use one on their work laptop, so it is a silly idea to block us all >:(

eva jessett    •    898 days ago     #
I am being denied access to Aldi uk

Robert Kane.    •    899 days ago     #
Cannot access Aldi UK and says that I don't have permission to access aldi on this server, the one that I always use??.

Guest    •    903 days ago     #
Cannot place online order. Site says payment details are wrong but they are the same I use every wee

Guest    •    904 days ago     #
https://www.aldi.co.uk/cart

IvanD    •    906 days ago     #
9 hours later, I've finally managed to put in my click and collect order.
If they carry on like this, they're going to lose a lot of business.

ZD    •    906 days ago     #
The website is finally working!????

Ecs    •    906 days ago     #
Can't access anything on click and collect

Guest    •    906 days ago     #
If you post on Facebook to ask why its not working, they delete the post unless its complimentary ! Marvellous

paul    •    906 days ago     #
do as im going to do. not shop with aldi anymore

paul    •    906 days ago     #
nothing working

SB    •    906 days ago     #
Cant see products when trying to select for Click and Collect.

Guest    •    906 days ago     #
Website

the pages aren't loading any items, and I know it's not my internet because I'm watching youtube perfectly fine on my other screen. Very frustrating.

GM    •    906 days ago     #
So frustrating, I’ve been trying for hours to amend my order but it won’t go past the login screen.

Guest    •    906 days ago     #
Been trying since 9am and just can’t get it working! Beyond frustrated

Guest    •    906 days ago     #
Trying to log in to amend my order and keep getting thrown out, not displaying basket etc. How long will this be down for?

David    •    906 days ago     #
can we have some info from Aldi please!

D Burchett    •    906 days ago     #
unable to order all day !

Beth c    •    906 days ago     #
Website having serious issues… grumble ????

Guest    •    906 days ago     #
Nothing is Lodi g when choosing click and collect

Laura    •    906 days ago     #
Click and collect not working, not showing past orders, not allowing me to search for products, been like it all day.

Taruna    •    906 days ago     #
Trying to do a click and collect order and unable to add items to my basket as they are not visible when I search for them.

Catherine    •    906 days ago     #
Trying to do my click and collect order. I search for things and it says there are however many products but doesn't show me any. Same happens if I click from the menu 9f options. Decided to type website address into browser rather than using saved link. Appeared to work, I selected a product, it asked me to choose a slot which I tried but it didn't save it and needed me to log in with my password which I'd forgotten. Went through the rigmarole of updating my password only for it not to be accepted when I tried to sign in again. Very very frustrating! First time I've had a problem though. Usually very good.

William middleton    •    906 days ago     #
Site not working. Gives number of available items but no list to select. Do you want orders on click and collect?

Guest    •    906 days ago     #
Cannot book slot cannot add anything to basket, basically cannot do anything on the app

KM    •    906 days ago     #
Click and collect not working, need to add to my shop for tomorrow as I always do last minute, don’t want to end up paying £4.99 for click and collect with only one item on there at the moment!

Frustrated    •    906 days ago     #
Site not accessible at all, wont shift past log in page.
These outages are all too frequent, site not fit for purpose.

IvanD    •    906 days ago     #
Click and collect not working at all.
Unable to log in, or logs in and no items showing.
Search not working

Corinna    •    906 days ago     #
Not accepting my password, used one of the links from admin, logged in but can't see any items to add to order.
Not being able to log in happens regularly

Kate Lasky    •    906 days ago     #
when will this be put right please?

AS    •    906 days ago     #
unable to log in to click and collect. Multiple attempts between 11.00 am and now

ZD    •    906 days ago     #
Unable to amend my online order, website not responding to any clicks to menu.

HK    •    907 days ago     #
Unable to log in or book a slot... or even change my password. Customer services have no idea whats going on either and IT don't accept calls … shock.

Mrs M    •    907 days ago     #
Finally logged in after 10 attempts. Got half through order when search function stopped working, order vanished and website logged me out. Now can't log in. I'm giving up!

Mr B    •    907 days ago     #
10 attempts to login, when it eventually let me I can’t see my order

Housewife    •    907 days ago     #
When I log in there is no ‘book a slot option’ the pages aren’t loading correctly and there is no ‘past orders’ content.

john    •    907 days ago     #
unable to scroll down on the web pages of aldoi

Becca    •    908 days ago     #
Not processing payment. tried multiple cards, logged in and as guest. Just not budging.

Steve Wilson    •    909 days ago     #
trying to order wine online but no order mechanism?

Sue kent    •    914 days ago     #
Trying to amend click/collect order but website not responding. Loads of things on my order I don’t want and loads that I want to add!

william loose    •    915 days ago     #
i keep getting access denied

Arghhh    •    916 days ago     #
Access Denied

You don't have permission to access "http://www.aldi.co.uk/" on this server.
Reference #18.e6f5668.1622040278.475a4c68

Hans    •    917 days ago     #
This is what I get:
Access Denied
You don't have permission to access "http://www.aldi.co.uk/" on this server.

Reference #18.2d2b3517.1622020642.1d7a3eca

Guest    •    917 days ago     #
2 Days -

Access Denied

You don't have permission to access "http://www.aldi.co.uk/copper-long-metal-grid-noticeboard/p/709740465565406?" on this server.

Guest    •    920 days ago     #
Access Denied

Sarah    •    921 days ago     #
Access denied. Tried all versions of address.

R Parton    •    923 days ago     #
Could not order online. Tried several times over past 3 days but website does not respond / complete the order.

Paul    •    925 days ago     #
I have been trying to view website and email Aldi .co.uk for 2 days and.....nothing, access denied!

Ged    •    930 days ago     #
Unable to log in, and online shopping does not create a shopping basket to finalise purchases

J. hurley    •    930 days ago     #
Unable to log in. I’ve changed my password but still no access. Can you advise if there is a problem.

Guest    •    930 days ago     #
access denied is all i am getting and i dont know why

Guest    •    931 days ago     #
Checkout not complete

Floss    •    932 days ago     #
Have been unable to get on website for two days - "access denied" message. What's the problem?

User    •    933 days ago     #
Website down

123    •    933 days ago     #
Log in down

L Dufresne    •    933 days ago     #
really fed up with patronising this store when the way they run things on a Sunday (when new products are released for purchase) is so amateurish.

Aldi you are one of the biggest and most successful retail companies in the world and you deserve it. Please sort out the incredibly amateurish management in the UK of your website particularly on a Sunday. This is actually stopping me going into the stores and buying any more I get so sick of it.... serious recurring problems for more than a year now.

Guest    •    935 days ago     #
Payment authorisation declined. No reason for this whatsoever following check on Bank Account

Wright    •    938 days ago     #
Ah, what a shame. Aldi's website had improved, but tonight I was just finishing my shopping and it states service unavailable. Can not access the account online or on the app to complete. Due to pick up the shopping tomorrow and will not have half the items I have asked for as not saved before the outage :( Just wasted a lot of time! Tried using the links below, all says the same.

Robert Taylor    •    945 days ago     #
I've been trying to log in on and of since last night to order wine but when I click on what I want the 'add' button greys out but no basket symbol appears.

Anna MacCurrach    •    948 days ago     #
My payment can’t be completed

Guest    •    948 days ago     #
basket not visible

Guest    •    948 days ago     #
404 Error

Guest    •    954 days ago     #
Unable to check out

Geoff    •    956 days ago     #
Not able to edit order for tomorrow

Fred    •    957 days ago     #
Unable to check out.

Daz    •    958 days ago     #
Why can’t I log in to my account...been trying for the last 2 days to place a click and Collect with no joy been using click and collect for about 5/6 weeks know with no problems until the last few days...even tied reset password don’t even get the email to reset it....?

Guest    •    962 days ago     #
I've been trying to log in to aldi GROCERIES page for nearly a week. Tried at least 8 "password rese

customer    •    962 days ago     #
cannot login or reset password!!! email sent offers no option to reset password.....I haven't changed my password so I cant understand why it wont work

Paula    •    964 days ago     #
Cant get the aldi app to to work iv never had a problem with any apps before?

Guest    •    966 days ago     #
Can’t add Specialbuy to basket even though it is available (grey cushion set, garden)

Marilyn Smith    •    966 days ago     #
I tried placing an order on 30th April for click and collect Ferry Road Cardiff on 31st but when it came to confirming there was a problem. I went right through the system a number of times but was not getting confirmation. I tried CS but after being on the phone for 25 minutes I was cut off before I could speak. I decided to put in another order but could not re-order the previous order as there was nothing showing, so quickly put in an order of things I could remember off the top of my head. This time the order went straight through. There was clearly a problem with the system. The following morning my Husband printed off the order which had been confirmed by email. Checked for any 'out of stock' or 'substituted' items. Thought no more about it and went to the store to pick up the order, as he does every week. When he got there the store assistant brought out two orders. My Husband said we only wanted one order and was told to take the two orders. We would only be charged for the one order. Unfortunately we were charged for two orders. If I had been with my Husband I wouldn't have accepted two orders but he didn't think about it. I tried to contact CS but was again waiting in a queue for so long I gave up.The reason we have been using Click and Collect is because we are self isolating. Today I decided before placing my order, to pick up tomorrow, I wanted to sort out the situation of double order and double payments. The only way I could do this was to go into the store and speak with the manager which I did. I tried to explain to the manager the whole situation but whilst he was polite he didn't understand the situation at all. he refunded the things on the order that were duplicated and perishable which came to £9. When I said that it wasn't our fault and I didn't really want double the items that we had received he said we could have returned them (We are self isolating because we are vulnerable). When I asked him why he thought I would be placing two orders to be picked up on the same day and paid two charges of £4.99 for click and collect, he said that I might have been ordering for someone else. This really doesn't make sense to me as there is no way that I would pay for two click and collects. Money isn't an issue for me but I just think that if someone who shopped with budget had the same problem it could have been a difficult situation for them. I really felt that his manager had very poor customer understanding and service. He was very unprofessional and was very quick to tell me that the previous manager shouldn't have handled the situation as he did and that he would be 'spoken to'. We have always found that manager to be very good. I have been a very good customer of Aldi up to now but I certainly won't be shopping with you again. I have a Tesco delivery every weekend and have done for many years without a single problem. In fact if you place an order for delivery you can't place another for the same day which makes sense because why would you!!!

Karen    •    967 days ago     #
Online payments being declined so losing slot. My bank says Aldi is not sending required code back to them

Jon Richards    •    970 days ago     #
Click and collect hanging when I try to edit tomorrow's order. Logged out and back in twice - still the same problem.

Guest    •    970 days ago     #
not getting any emails from Aldi Click

KEN ALLSTAFF    •    971 days ago     #
I AM NOT ABLE TO ORDER ANY WINE!!

Angela Lumsdon    •    971 days ago     #
Click and collect site down? Trying to edit my order for tomorrow - looks like Easter is scuppered

Beth    •    971 days ago     #
Lost my slot for tomorrow due to website going down half way through an order

kim Irvin    •    971 days ago     #
Trying to edit our click and collect list at 3pm today. Added about quarter of what we wanted and site stopped working. Can not get back onto it and should be picking our order up tomorrow. Not able to go shopping as disabled so not sure we will get anything for Easter.

e white    •    971 days ago     #
click and collect

Guest    •    971 days ago     #
1 hour into a shop, kicked out and slot time lost, just a page showing - 'The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.'
Can't load up a click and collect page at all now, so frustrating plus now no shopping arriving tomorrow

Guest    •    977 days ago     #
I can't access secure checkout

D Benger    •    977 days ago     #
Tried all the links. They don’t work.

Mrs D Benger    •    977 days ago     #
Last week my local store Shultern Road was closed for refurbishment in the middle of a pandemic. It is now open but I cannot put any items in my basket on the online click and collect. There are no items in any category except one fresh item, a bag of bananas!!!!!!!

frequent customer.    •    978 days ago     #
cannot log in .............very frustrating......

Tim J    •    979 days ago     #
I have set up an account and all fine but when selecting click and collect it asks me to log in on a seperate window but won't accept my log in details which I know are correct so can't proceed.

GB    •    979 days ago     #
Can't get any payment cards to complete and have lost order after computer sat 'processing order' for an age with the bar not moving. 2 hours wasted!!

Guest    •    979 days ago     #
payment page. Have tried 3 cards. All fine. None accepted on here

Clare Hodgson    •    979 days ago     #
The site keeps rejecting my payment card, I've put alternatives in and same issue

Shaun    •    980 days ago     #
Click and collect is down

RachaelW    •    980 days ago     #
New to Aldi's click and collect. Not a user-friendly way to navigate the website. Very slow updating and keeps changing my adjustments in the basket. A real shame as great affordable quality food and staff at the collection point. Taken me an hour and a half so far and still not completed my shop! Hope this site improves :(

Elaine Rowlands    •    982 days ago     #
Can log in but it won’t go to my basket to amend it. Just constantly buffering.

Emmagerman@btinternet.com    •    983 days ago     #
I have tried to re set password 3 times and it still won't let me log in.

M    •    986 days ago     #
I could not edit my order last night. It just buffered on edit order line. This morning I cannot get into my account as it will not accept my password and has not sent an email to change it. When I tried to contact someone, it buffered over the contact line.

Melissa    •    987 days ago     #
Can't get onto my order! Continuous error codes! Now can't even get onto click and collect page as now not recognising my password. I'm meant to be collecting tomorrow and one item in basket!!!

Arbtree    •    995 days ago     #
Cant view my past orders to re-order them again, keeps coming up with [error], second week in a row. Phoned them up last week - they suggested clearing browser cache - but that doesn't work. Even tried a different browser. Think this is a problem at their end - especially as others seem to have similar problems!

Karl S    •    996 days ago     #
Went through the whole order process fine. Went to check out and using two cards both with plenty funds in accounts still unable to process payment. Checked bank just in case. Not a problem.

scott m    •    996 days ago     #
Cant view my past orders to re-order them again, keeps coming up with [error], second week in a row, not going through the hassle again to put every item into basket again. Sort it out Aldi...schoolboy stuff this!!

Patricia Kelly    •    996 days ago     #
Can’t log in password keeps blanking out need to add to my order

Jane Willis    •    997 days ago     #
I can't reorder or edit my order on click and collect

Marguerite jones    •    997 days ago     #
The white chocolate and raspberry ice cream was missing order number541525

JT    •    997 days ago     #
Cant reorder on the click and collect site. Been like this for over a week now. All it says is error when trying to reorder an older order.

Chino    •    998 days ago     #
Been trying to edit my order for the last 2 days. Just get the swirly thing. Viewing the order gives [Error] I've had this before but it eventually cleared.
Come on Aldi, get your act together!

B    •    999 days ago     #
Cannot re Oder my last order. Code Error keeps on coming up

J    •    999 days ago     #
Cant edit order for tomorrow collection

claire    •    999 days ago     #
i can not edit my orders for my click and collect slot for tomorrow. says error.

Ryan    •    1001 days ago     #
Cannot re-oorder groceries on website simply displays [error] any adivce?

Guest    •    1001 days ago     #
click and click past orders comes up "error" for the last 10 days of trying

Guest    •    1004 days ago     #
The website

Guest    •    1004 days ago     #
Can't login!

Dick    •    1007 days ago     #
payments not working most of today

Natalie    •    1012 days ago     #
Unable to book a slot, can’t put anything in the basket as it says error on everything you search for. Was unable to cancel/amend last over e we I think time allowed!

Roger Knight    •    1018 days ago     #
I've created an account, done one click & collect successfully but now cannot sign in and the password reset is not working. This has been four days now.

E king    •    1021 days ago     #
Cannot log in to account. Can't reset password.

Michael    •    1022 days ago     #
problem with click and collect faringdon

Linda Rector    •    1024 days ago     #
Cannot log in despite re setting password

Guest    •    1026 days ago     #
Can't continue to payment

Guest    •    1064 days ago     #
Can’t see any products