Blueyonder.co.uk

Website: blueyonder.co.uk

Fibre broadband, digital TV, landline phone and mobile services from Virgin Media. Order online for the best broadband, cable TV, phone and mobile deals.

Report an issue Comments (52)

Server status information has just been updated.


Is Blueyonder.co.uk up or down today?

Find out if Blueyonder.co.uk is working normally or is there a problem today

 Blueyonder.co.uk status: POSSIBLE PROBLEMS

Blueyonder.co.uk problems for the last 24 hours


Blueyonder.co.uk not working?

Website is down, not accessible or buggy?

I have a problem with Blueyonder.co.uk


Most reported problems:


Blueyonder.co.uk comments

Leave a comment:

Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on blueyonder.co.uk. In this case, use the links below:

http://blueyonder.co.uk    https://blueyonder.co.uk    http://www.blueyonder.co.uk    https://www.blueyonder.co.uk

Guest       24 mins ago     #
Website

Guest       8 hours ago     #
Log-in

Carolyn       1 day ago     #
Similarly to others, I'm not able to access my emails today and the password is not accepted. Virgin Media say they can't help me as I don't have an account and refer to T&Cs. Appauling and not customer focused - no notice and apparently this is meant to happen after 90days but I've not been a customer for over a year. Any ideas?

Guest       1 day ago     #
General Outage

Guest       14 days ago     #
App

Sandra Klee       26 days ago     #
I cannot send or receive mail through my Blueyonder account. When I try to use it on my ipad it states “username or password is incorrect”; on my phone it’s asking me to enter my password. I haven’t changed my username or password. It is years since I set up the Blueyonder account and cannot remember the password. Please help as this is really frustrating.

Guest       31 days ago     #
My blueyonder email account is not working

Ang       33 days ago     #
Unable to send or receive emails - asks for my password but will not accept the correct password.

Guest       34 days ago     #
email

Guest       36 days ago     #
Blueyonder email

Guest       37 days ago     #
Icant access my email

Christine       38 days ago     #
My email account suddenly no longer working whilst using it at around 6pm on December 9th 2021. Have the mappings changed ? As I no longer have a VM account due to no service in the area I now live, VM advise I should google an answer.

Carole Adam       38 days ago     #
Unable to receive or send emails. Asks for password, but does not accept correct password

Guest       69 days ago     #
emai

Guest       71 days ago     #
e-mail

Debbie Jones       73 days ago     #
Since Sunday 31st October I have not been able to log in to my emails or receive. I run personal and work account through Blueyonder and it is saying authentication problem and need to add password but won't work. Tried to speak with outlook as use outlook to access account but saying need to contact provider which I believe is Virgin Media but unfortunately no customer service until Monday. aahhhhh

Angie       74 days ago     #
can't log onto blueyonder for a couple of days. I see this is a common problem: has anyone managed to solve it??

John       79 days ago     #
I had no access to Blueyonder emails today for 2 hours. Took Syed's advice from this forum - I logged into my VM account on the main website without trying to access email. I updated my password. I was then able to access my email account in a browser, and then after updating the login details in my Mail apps on all my devices I could access them there as well.

Frances       80 days ago     #
8 days locked out of blueyonder a/c. on laptop and iphone. No emails in or out. Spoken to 4 VM staff. Each one with different brush off - today a helpful one - has "raised a ticket" ie escalated the issue to technical level - have to wait 6-7 days for a response. This is a crisis - as I cannot work . Have run virus check, changed password 3 times. Any help dearly welcomed

Syed       82 days ago     #
Update: mine is working again. I logged into my VM account on the main website without trying to access email. I updated my password. After 20-30 minutes or so, I was able to access my email account in a browser, and then after updating the login details in my Mail apps I could access them there as well.

I hope this works for anyone still stuck!

William paterson       82 days ago     #
Billy
Blue yonder working this morning not been able to get emails from 08.30 second time this has happened recently in Falkirk area my business cant operate now Virgin don’t seem to care

Syed       82 days ago     #
Mine just went down in the last hour. It was working fine before then. Won’t work on any device through the Mail app, nor through the browser. I can log into my VM account without any trouble, so it’s something specific to Blueyonder.

Karen       82 days ago     #
Anyone else exerinecing problems with sending and receiving email?

Nina       83 days ago     #
Links below don’t work either - server not available

Nina       83 days ago     #
No email on phone or tablet for 4 hours now - London

Richard       83 days ago     #
Ive had no access to my emails for the last few days and no explaination as to why.

Guest       84 days ago     #
Email not working. Can’t send or receive

Freda Carney       84 days ago     #
No emails for 18 hours

Guest       84 days ago     #
cant access emails

Guest       84 days ago     #
Unable to send or receive emails currently today

Guest       84 days ago     #
Emails

Lesley       84 days ago     #
I haven’t been able to access email since last Thursday.

Tim       87 days ago     #
unable to log in to blueyonder email??? try again in one hour
Any clues out there

Gray       87 days ago     #
Unable to access SMTP server through Outlook, same from iPhone, cannot login via browser either

Janjee       88 days ago     #
No emails for 2days fed up now

Mark       89 days ago     #
Cannot get blueyonder mail using Thunderbird email client. Tried the VM web interface and get this:

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

Patricia Wharmby       89 days ago     #
Not had any emails to my blueyonder account since Sunday and have been told that they have been sent. WHAT is the problem

Lee Abraham       89 days ago     #
can't get into blueyonder email on any device since about 1.40 pm today

Prof       89 days ago     #
email not working since about 12:15 hrs

Martin Lawler       89 days ago     #
I cant send or receive messages on my blueyonder account

Barbara Capener       90 days ago     #
I cannot get into my email account! I can't change my password as because I cant open any mail....aaaahhhhh!

Shriya Begum       90 days ago     #
Blueyonder e mail suddenly stopped working yesterday. Keeps asking me to log on

Simon       91 days ago     #
Blueyonder email not working; no information seems to be available

Chris       91 days ago     #
Blueyonder email suddenly stopped working about an hour ago. Constantly asks me to log in.

Guest       96 days ago     #
General

Guest       103 days ago     #
E mail

Guest       120 days ago     #
Email - not available since 16 September. Has there been a general attack on the servers?

JAMES SHAW       151 days ago     #
07:30 Sat 21/8/2021
We're sorry this isn't the page you wanted.
It's something at our end, and we?re working as fast as we can to fix it.
If you try again later everything will be sorted. Sorry for the inconvenience.


Guest       201 days ago     #
st4r7s<3nd

Guest       201 days ago     #
st4r7s>3nd

Guest       201 days ago     #
v3dm0s

Guest       326 days ago     #
GeneralOutage