Blueyonder.co.uk

Website: blueyonder.co.uk

Fibre broadband, digital TV, landline phone and mobile services from Virgin Media. Order online for the best broadband, cable TV, phone and mobile deals.

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 Blueyonder.co.uk status: OUTAGE

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on blueyonder.co.uk. In this case, use the links below:

http://blueyonder.co.uk    https://blueyonder.co.uk    http://www.blueyonder.co.uk    https://www.blueyonder.co.uk

Guest       4 hours ago     #
Website

Guest       14 hours ago     #
General Outage

G Hare       15 hours ago     #
Unable to retrieve messages from desktop (IMAP server) - imap.virginmedia.com.
Error code 0x800CCC0E

Guest       15 hours ago     #
Log-in

Guest       15 hours ago     #
email

Guest       16 hours ago     #
Email history still lost

Guest       1 day ago     #
Blueyounder email accounts not working since Thursday night 29 June 2023, despite Virgin Media sayin

Guest       1 day ago     #
App

Guest       1 day ago     #
Some older emails in mailboxes missing

John Moonie       1 day ago     #
Emal still not working (blueyonder.co.uk) espite assurances it would be fixed overight and up again at 6am. Still not up on 30/6/23 at 19:02

Guest       1 day ago     #
Coming through but no details on e mail

Graham Fenton       1 day ago     #
Emails are not coming into my phone. This is the third outage this month. What is going on.

Pakyar       1 day ago     #
No emails coming through on my laptop AGAIN after several promises that Virgin were prioritising a solution to the ongoing problem.

Guest       1 day ago     #
my emails havent appeared today on my laptop,

Dotty       1 day ago     #
Will not send mail /trouble in reading mail not opening

Guest       1 day ago     #
email not working

Guest       1 day ago     #
General

Guest       1 day ago     #
Blueyonder email

w f k       1 day ago     #
emails still not working

Guest       1 day ago     #
emails

Guest       1 day ago     #
No pop3 email on blueyoinder -again.

Guest       1 day ago     #
No email again and still old emails nit showing. Virgin Media is dealing with these issues dreadfully.

Guest       2 days ago     #
No e mail connection for blueyonder.

Guest       2 days ago     #
No emails

Guest       2 days ago     #
blueyonder email account

Guest       2 days ago     #
I am not receiving any emails

Di       2 days ago     #
No email since early this morning, could possibly been sent prior to essential work being done overnight, but nothing since. 2nd time in 2/3 weeks, and it was down then too

ap       2 days ago     #
ne email

Andrew B       2 days ago     #
Like others, no email today. Shockingly poor service over the last few weeks from a provider who used to be reliable.

Sandra       2 days ago     #
No emails coming through today after last night’s ‘essential work’ by Virginmedia.

Jim allen       2 days ago     #
Blueyonder email not working after planed work last night

Eliza       2 days ago     #
No sender or content showing now. Still no sent items before 22/6/23.

david bull       2 days ago     #
Last messages received on 22/06 (three of them in a.m)
Last messages shown as sent = 4 on 20/06, then 2 on 21/06.

Guest       5 days ago     #
Emails with virgin media still having issued and still they have not reinstated all the previous email/files that were deleted. When are virgin Media going to provide us with regular updates and provide us with compensation, surely the appropriate authorities going to investigate this dreadful issue that is causing customers great stress and hardship.

Guest       5 days ago     #
Email keeps asking for password not able to use email

Peter       8 days ago     #
Still down - 5 days after 1st outage. Have to conclude I've lost my email and all its contents and address book... permanently. Can you believe it. Virgin Media simply say 'your Email is unavailable.' No explanation, no message, no emails bouncing. The worst, most irresponsible, useless company.

Jonathan N       8 days ago     #
If Virgin have really lost all my old emails and folders from before last weekend, then I am in a lot of trouble. Many bookings and confirmations etc. only exist in those past emails. Plus all emails I wanted to keep for whatever reason. Just saying that you can send and receive emails again now is no good if the whole history has disappeared.

Guest       8 days ago     #
All emails from before 19th June 2023 and all folders have disappeared

Guest       9 days ago     #
No emails since Sunday

Christine Woolliscroft       9 days ago     #
My email has been off for a week nearly.Cant speak to human being at virgin..

Peter       9 days ago     #
This is the second time this week - first time Monday for 12 hours, this time so far 6 hours. Terrible service and incredibly frustrating. I will be leaving Virgin Media now for sure

Norma       9 days ago     #
Now Thursday cant receive e mails on blueyonder on my computer or mobile just rung again for some one to ask what is going on. Got through started to give account number and the phone went dead. Was told on Monday I would get a call back on Tuesday at 3pm to see if I was back on e mails no call came

Tom Wightman       10 days ago     #
Ny Blueyonder .co.uk emails havent' been working for the last 4 days, what's happening?

paul       10 days ago     #
cant send or receive blueyonder emails on desk top

terry       10 days ago     #
why can i get on my smartphone but not my desktop???

Zarafet       11 days ago     #
Unable to download emails -“The username or password are incorrect”
I’ve not received any emails for 3 days now

Guest       11 days ago     #
I can send email but can't receive them!

Guest       11 days ago     #
E mail

Martyn Verlander       11 days ago     #
I’ve not received any emails today,after people have said they sent them to me ?

Guest       11 days ago     #
Still no incoming mail on blueyonder !?

Paul       11 days ago     #
AGAIN???

Johnl       11 days ago     #
Not getting any emails

Guest       12 days ago     #
blueyonder.co.uk email is still broken at 12:48 pn 20/6/23

Guest       12 days ago     #
emails are not coming through

Guest       12 days ago     #
No email, cannot login, multiple (30 ) copies of occasional emails in inbox, folders and contents ha

Sharon       12 days ago     #
Not receiving emails, have sent test and nothing arrives.

NEIL       12 days ago     #
SENDING EMAILS 0K

NEIL       12 days ago     #
NOT RECEIVING EMAILS

Guest       12 days ago     #
NOT RECEIVING MAIL. SENT A TEST EMAIL 30 MINS AGO AND IT HASN'T ARRIVED

Guest       12 days ago     #
Although Virgin have said the problem is resolved it is down again and I cannot send or receive emails and lost all previous emails and files. Absolutely dreadful service from Virgin.

D Smitherman       12 days ago     #
It’s about time the e ail was sorted out. Very inefficient on your part

Phil       12 days ago     #
Have a few out of date headings but no access to texts of incoming emails and cannot do outgoing.

Sue       12 days ago     #
Can’t receive blueyonder emails. Waited for an hour on the phone then cut off. Absolutely appalling service yet again.

Jack       12 days ago     #
Over 24 hours in and still unable to send or receive emails, cannot even log in to email account.
Absolutely disgusting. This is becoming a regular occurrence now with Virgin.
No updates that are of any use either!!

nick       12 days ago     #
shambles!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! links don't work either

nick       12 days ago     #
blueyonder emails still not working

Guest       12 days ago     #
Unable to receive incoming emails via blueyonder

John Moonie       12 days ago     #
email still not functioning on blueyonder.co.uk ay 19:20 19/6/23

Batch       12 days ago     #
How long has blueyonder been down today 19/06/24

Guest       12 days ago     #
No virgin email on blueyonder since yesterday. What are virgin doing about it and are they giving customers a refund due to the downtime. Shambles

mart       12 days ago     #
said it would be fixed at 10.10am then 2.10pm now it says e mail will be fixed at 7.10pm
more lies

Robert       12 days ago     #
Cannot access my blue yonder email account .

Paul       12 days ago     #
Can send email but no emails coming through

Guest       12 days ago     #
I can send but I can't receive emails

Guest       12 days ago     #
Blueyonder email. I can't receive emails

Pauline       12 days ago     #
I have received a test E mail I set up but all thismornings and last evenings e mails not received

Linda       12 days ago     #
Problem with email today
Is this is an issue or just my account

Phil       13 days ago     #
Email still down!

Guest       13 days ago     #
Error : password requested

Mr hugh allison       13 days ago     #
not sending or receiving mail

Mr hugh allison       13 days ago     #
email not receiving mail

Guest       13 days ago     #
Incoming mail not working

Guest       13 days ago     #
No email

Guest       13 days ago     #
Blueyonder emails

Guest       13 days ago     #
I can send emails but not receive them. This problem is lasting too long!!

Guest       13 days ago     #
blueyonder e-mail unavailable for hours!

Guest       13 days ago     #
Blueyonder emails not working from last night

mart       13 days ago     #
said repair by 1010am now says repair by 1410 today 19 June 23

Guest       13 days ago     #
my blueyonder account is showing an error message..... cannot get emails

Sarah       13 days ago     #
No email

mart       13 days ago     #
still down

Phil       13 days ago     #
No emails

Guest       13 days ago     #
email blueyonder.co.uk

Robert Corbett       13 days ago     #
No email being received today, why?

Mark       13 days ago     #
Error sending and receiving emails

Guest       13 days ago     #
Blueyonder emails not working

Guest       13 days ago     #
Sending and receiving emails

Guest       13 days ago     #
Emails not sending or receiving

Guest       13 days ago     #
Can’t get email

Guest       13 days ago     #
Getting any sent emails

Guest       13 days ago     #
emails not sending/receiving

Guest       13 days ago     #
No blueyondermail

vicky       13 days ago     #
Can send emails but no emails received since 10.07 on Saturday 17June 2023. Error says Cannot Get Mail blueyonder.co.uk is currently unavailable.

Guest       13 days ago     #
Unable to access my Blueyonder and virginmedia emails. All seems coincidental since O2 switch. when

Andrew walker       13 days ago     #
Blueyonder email currently not available on iPad not receiving emails

Guest       13 days ago     #
email not accessible since last night on any of 3 devices

Guest       13 days ago     #
Blueyonder mail

Sally Staveley       13 days ago     #
No blueyonder email since yesterday evening

Guest       13 days ago     #
can send but not receive emails. It says blueyonder.co.uk currently not available

Guest       13 days ago     #
Not receiving emails.

Guest       13 days ago     #
emails not working since 18/06/23

Glenda O'Donnell       13 days ago     #
No email since 5.30 pm yesterday.

steve smith       13 days ago     #
No email exchange on 6 devices since yesterday

Guest       13 days ago     #
No emails coming through from bkueyondrr

Guest       13 days ago     #
Emails not coming through

Steve Barge       13 days ago     #
Cannot access blueyonder email

sam       13 days ago     #
can send but not receive email says blueyonder currently not available

Guest       13 days ago     #
Not receiving emails

Jan P       13 days ago     #
Cannot access email

Terry       13 days ago     #
Not receiving emails

Guest       13 days ago     #
E mail not recieving

Guest       13 days ago     #
Can someone get the email system working please. Time critical emails to be sent!

Pauline       13 days ago     #
When are virgin going to put problem right with Blueyonder E mails today. Now Urgent.

Guest       13 days ago     #
email not being received

guest       13 days ago     #
can send but not receive email says blueyonder currently not available

Bill English       13 days ago     #
Cannot send nor receive on blueyonder

Guest       13 days ago     #
email. says account temporarily unavailable. Can't send or receive says last updated yesterday.

Ian Curbishley       13 days ago     #
Blueyonder not accessible by any mail app, or directly on virgin media website.

Guest       13 days ago     #
Can't receive or send email for blueyonder.co.uk

Guest       13 days ago     #
email server not working

guest       13 days ago     #
no login through any of those links

Guest       13 days ago     #
Email retrieval

mart       13 days ago     #
no e mail from blueyonder

Les Sclater       13 days ago     #
Message is Blueyonder currently unavailable.
What is the problem and how long before it is available again?

Guest       13 days ago     #
Email down

Guest       13 days ago     #
Email down

Carol Lawler       25 days ago     #
I cannot access my blue yonder emails via my computer (PC).

When I check it says there are no problems but when I try to log in I reach a site saying you (Virgin) are experiencing problems.

Mr. John Maclachlan       34 days ago     #
does changing to BT mean I've lost my Blueyonder emails

Mr. Iaclachlen       34 days ago     #
does having changed to BT from Virgin Media mean I've lost my Blueyonder emails

PETER GARRETT       66 days ago     #
I have been attempting to log in to my BlueYonder account since Wednesday 26th April and still cannot log in on Thursday 27th April up to 09:15, I assume there is a problem elsewhere, Internet still working otherwise.

Guest       75 days ago     #
Email not been accessible for 3 days now

David       90 days ago     #
Log in failed

M       90 days ago     #
My sent emails no syncing from phone to pc

Guest       96 days ago     #
Have been unable to access Blueyonder emails since Saturday.

Guest       98 days ago     #
dropbox is full

June Wickham       100 days ago     #
Unable to receive/send blueyonder.co.uk emails. States password missing, it isnt missing and I have re-entered but still not connecting... Have deleted BY email and added again and still the same. Essays
No password provided
E for "blueyonder.co.uk". it
Please go to Mail
Account Settings and enter a password.
Help

SP       107 days ago     #
Anyone else managed to get back access to their blueyonder emails?

Guest       109 days ago     #
Still no access to email

john langley       109 days ago     #
my pop.3 blueyonder is not letting me use my outlook email

Jeff       109 days ago     #
Can't access email since 09.30

Christine       109 days ago     #
Unable to receive/send blueyonder.co.uk emails. States password missing, it isnt missing and I have re-entered but still not connecting.....

Guest       125 days ago     #
Blue yonder email

Guest       125 days ago     #
Blue yonder email access

Peter Turnill       129 days ago     #
unable to acces my e-mails since 10th feb

Dot Walsh       134 days ago     #
Keep getting forbidden 403 error
Cannot access my emails!

Brian Rouse       142 days ago     #
Unable to access my blueyonder e-mails since 7th February.

Milanda       143 days ago     #
I have not been able to receive blueyonder emails since 7th Feb, it will not accept my password either.

Liz       143 days ago     #
Blue yonder email stopped.
Lizstamp@blueyonder.co.uk

Guest       143 days ago     #
My email stopped lizstamp@blueyonder.co.uk

Anthony       143 days ago     #
Not been able to receive blueyonder emails since 7th Feb, will not accept my password

Guest       143 days ago     #
Not receiving Blue yonder emails

john       145 days ago     #
No email that uses pop3 blueyonder server - reports authentiction error

Guest       150 days ago     #
No blueyonder emails being received

Annette Shipman       158 days ago     #
I have not had Blueyonder mail since 20th Jan and it wont accept my passaword
It is vital I have my emails

norman hill       162 days ago     #
blueyonder .co.uk

Guest       162 days ago     #
biueyonder e-mail service

Alan Hayward       164 days ago     #
Blueyonder e mail not working is there a problem

Guest       165 days ago     #
cannot send mail but can recieve

Patricia Dunn       173 days ago     #
My email is not sending or receiving

Guest       177 days ago     #
Not received e mails on my I phone since Sunday

Guest       189 days ago     #
Forwarding

Guest       193 days ago     #
Not received any emails since 13.00 yesterday

Tarek Ibrahim       196 days ago     #
can't log in

Pete Hodge       198 days ago     #
no blueyonder emails

Guest       199 days ago     #
Unable to access blueyonder email address asking for password but still won’t work

Paul       208 days ago     #
outage now fixed

Paul       208 days ago     #
No incoming emails being received

Peter       208 days ago     #
Very, very slow. I'm receiving emails 3 hours after they have been sent & taking for ever to copy into the sent box.

Caron       214 days ago     #
Email log in refused on PC and mobile. Constantly asking for reinsertion of password

Guest       214 days ago     #
smtp.blueyonder.co.uk in outlook

Guest       221 days ago     #
Emails stuck in outbox on mobile phone

laura       323 days ago     #
cant login to my blueyonder e amil 3 days now

Guest*       335 days ago     #
Email log in refused on PC and mobile. Constantly asking for reinsertion of password

John Catherall       359 days ago     #
I cannot access my blueyonder email (via website on a laptop). I can login but when I click on CheckEmails I get a 403 Forbidden error. I've experienced a number of outages over recent months but this error is new. Started on 7 Jul 2022.

Anna       361 days ago     #
email won't log me into the server. says no password entered even though there is. both on iPhone and mac

jan.peterkin       366 days ago     #
can't access email, keeps asking me to redo password, tried, wont let me. Never had this problem before on blue yonder

Salo       375 days ago     #
Can't enter one of my email accounts, not from my PC or from the website. The other ones are working perfect

Guest       397 days ago     #
I can receive email but can't send email. It seems to try with Virgin Media rather than blue yonder

les powell       407 days ago     #
Np e mails last 12 hours, site not loading new messages

Sally       430 days ago     #
The website links to e-mail sadly aren't working either. Still down, been over 36 hours now

Sally       430 days ago     #
Haven’t had access to email for 24 hour

Andrew Byrne       431 days ago     #
Unable to log into my blueyonder emails for the last couple of days. Cannot remember password it's been that long. Be grateful for any help

Guest       452 days ago     #
emails not working

r Waite       478 days ago     #
No Email

Paul       479 days ago     #
Email login

Guest       479 days ago     #
email login problem

Guest       481 days ago     #
password refused repeatedly this afternoon

Carolyn       530 days ago     #
Similarly to others, I'm not able to access my emails today and the password is not accepted. Virgin Media say they can't help me as I don't have an account and refer to T&Cs. Appauling and not customer focused - no notice and apparently this is meant to happen after 90days but I've not been a customer for over a year. Any ideas?

Sandra Klee       555 days ago     #
I cannot send or receive mail through my Blueyonder account. When I try to use it on my ipad it states “username or password is incorrect”; on my phone it’s asking me to enter my password. I haven’t changed my username or password. It is years since I set up the Blueyonder account and cannot remember the password. Please help as this is really frustrating.

Guest       560 days ago     #
My blueyonder email account is not working

Ang       562 days ago     #
Unable to send or receive emails - asks for my password but will not accept the correct password.

Guest       566 days ago     #
Icant access my email

Christine       567 days ago     #
My email account suddenly no longer working whilst using it at around 6pm on December 9th 2021. Have the mappings changed ? As I no longer have a VM account due to no service in the area I now live, VM advise I should google an answer.

Carole Adam       568 days ago     #
Unable to receive or send emails. Asks for password, but does not accept correct password

Guest       599 days ago     #
emai

Guest       601 days ago     #
e-mail

Debbie Jones       602 days ago     #
Since Sunday 31st October I have not been able to log in to my emails or receive. I run personal and work account through Blueyonder and it is saying authentication problem and need to add password but won't work. Tried to speak with outlook as use outlook to access account but saying need to contact provider which I believe is Virgin Media but unfortunately no customer service until Monday. aahhhhh

Angie       603 days ago     #
can't log onto blueyonder for a couple of days. I see this is a common problem: has anyone managed to solve it??

John       608 days ago     #
I had no access to Blueyonder emails today for 2 hours. Took Syed's advice from this forum - I logged into my VM account on the main website without trying to access email. I updated my password. I was then able to access my email account in a browser, and then after updating the login details in my Mail apps on all my devices I could access them there as well.

Frances       609 days ago     #
8 days locked out of blueyonder a/c. on laptop and iphone. No emails in or out. Spoken to 4 VM staff. Each one with different brush off - today a helpful one - has "raised a ticket" ie escalated the issue to technical level - have to wait 6-7 days for a response. This is a crisis - as I cannot work . Have run virus check, changed password 3 times. Any help dearly welcomed

Syed       611 days ago     #
Update: mine is working again. I logged into my VM account on the main website without trying to access email. I updated my password. After 20-30 minutes or so, I was able to access my email account in a browser, and then after updating the login details in my Mail apps I could access them there as well.

I hope this works for anyone still stuck!

William paterson       611 days ago     #
Billy
Blue yonder working this morning not been able to get emails from 08.30 second time this has happened recently in Falkirk area my business cant operate now Virgin don’t seem to care

Syed       611 days ago     #
Mine just went down in the last hour. It was working fine before then. Won’t work on any device through the Mail app, nor through the browser. I can log into my VM account without any trouble, so it’s something specific to Blueyonder.

Karen       612 days ago     #
Anyone else exerinecing problems with sending and receiving email?

Nina       612 days ago     #
Links below don’t work either - server not available

Nina       612 days ago     #
No email on phone or tablet for 4 hours now - London

Richard       613 days ago     #
Ive had no access to my emails for the last few days and no explaination as to why.

Guest       613 days ago     #
Email not working. Can’t send or receive

Freda Carney       613 days ago     #
No emails for 18 hours

Guest       613 days ago     #
cant access emails

Guest       613 days ago     #
Unable to send or receive emails currently today

Lesley       614 days ago     #
I haven’t been able to access email since last Thursday.

Tim       617 days ago     #
unable to log in to blueyonder email??? try again in one hour
Any clues out there

Gray       617 days ago     #
Unable to access SMTP server through Outlook, same from iPhone, cannot login via browser either

Janjee       618 days ago     #
No emails for 2days fed up now

Mark       618 days ago     #
Cannot get blueyonder mail using Thunderbird email client. Tried the VM web interface and get this:

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

Patricia Wharmby       618 days ago     #
Not had any emails to my blueyonder account since Sunday and have been told that they have been sent. WHAT is the problem

Lee Abraham       618 days ago     #
can't get into blueyonder email on any device since about 1.40 pm today

Prof       618 days ago     #
email not working since about 12:15 hrs

Martin Lawler       618 days ago     #
I cant send or receive messages on my blueyonder account

Barbara Capener       619 days ago     #
I cannot get into my email account! I can't change my password as because I cant open any mail....aaaahhhhh!

Shriya Begum       619 days ago     #
Blueyonder e mail suddenly stopped working yesterday. Keeps asking me to log on

Simon       620 days ago     #
Blueyonder email not working; no information seems to be available

Chris       620 days ago     #
Blueyonder email suddenly stopped working about an hour ago. Constantly asks me to log in.

Guest       650 days ago     #
Email - not available since 16 September. Has there been a general attack on the servers?

JAMES SHAW       680 days ago     #
07:30 Sat 21/8/2021
We're sorry this isn't the page you wanted.
It's something at our end, and we?re working as fast as we can to fix it.
If you try again later everything will be sorted. Sorry for the inconvenience.


Guest       730 days ago     #
st4r7s<3nd

Guest       730 days ago     #
st4r7s>3nd

Guest       730 days ago     #
v3dm0s

Guest       855 days ago     #
GeneralOutage