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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on In this case, use the links below:

Guest       7 hours ago     #
Can log on to my your plan to take out a new plan

Guest       7 hours ago     #

Guest       9 hours ago     #
checkout page

Dino       1 day ago     #
My currys plan not working properly... I cannot make a payment...
can You help me asap please

Guest       1 day ago     #

Simon       2 days ago     #
Cannot sign in on 3 different browsers...

Guest       2 days ago     #

Guest       4 days ago     #
General Outage

Guest       5 days ago     #
Credit and checkout

Guest       6 days ago     #
Can’t register on curry’s website or order anything online. Been like this for days, when is it going to be fixed?

Paul       6 days ago     #
cant select a filter or even search correctly. Been like this since before xmas

Guest       6 days ago     #
Firstly, wasn't able to pay by card with the message 'We can't process this order.' Now that works but on gift card entry it states 'Sorry, but we can't currently accept gift cards or eGift cards. Please try again later.'

Guest       7 days ago     #
Will not process order

Rebecca       7 days ago     #
Useless website tried multiple times to purchase a printer wont let me check out....

Paul       11 days ago     #
Been trying to go on website and app but can't get either to load but its not my Internet

Guest       12 days ago     #
Can't checkout

noneofyourbusiness       12 days ago     #
unable to login, have reset password and still will not let me login
Tried to get in via checkout but it just asks me to create a new account against the registered password and then says that there is an account registered against the email address.
This isn't the first time i have had issues. Shoddy, shonky site. CTO needs replacing rapido.

Guest       13 days ago     #
can't get past stage 3 of checkout

Garry       13 days ago     #
filters not working (or ultra slow) has been for ages.

jc       14 days ago     #
cant use filters or process payment

Guest       15 days ago     #
cant use egift card

Di Husher       15 days ago     #
Tried to make a purchase online this morning - put in gift card details and money took off that card but would not let me complete the purchase - still waiting for the money to go back onto card

Phil       15 days ago     #
Trying to purchase a dishwasher online (using some money from an e-gift card) but message advising “sorry, but we can’t currently accept gift cards or e-gift cards. Please try again later”

Guest       16 days ago     #
Can't process payment

Guest       18 days ago     #
Cant access payment page to pay for purchase

Guest       18 days ago     #
Cannot get past stage 3, will not allow me to go to payment page

Guest       19 days ago     #
cant use gift card

Guest       19 days ago     #

AlexP       19 days ago     #
unable to pass step 2 (postcode) in the checkout.

trash can       20 days ago     #
is trash

Bry D       20 days ago     #
Can not log on to buy no ph contact available no chat available !!!!!!!!!

Guest       21 days ago     #
credit plan option

Donna       21 days ago     #
Trying to buy a washing machine from website using a gift card. Website will not accept gift card at payment option. Have tried to telephone several times and keep being hung up on.
Awful customer service at the moment.

Dan       21 days ago     #
Cant Checkout

Carol       22 days ago     #
can't check out for payment

Steve       22 days ago     #
We can't process this order.

Guest       22 days ago     #
Cannot checkout as the delivery address will not pick up. Had this before Christmas too and had to go into store to order!! Really frustrating

G       23 days ago     #
The amount of money they’ll be missing out on because you cannot check out! Constant ‘cannot process order’ errors for weeks now

Victor       23 days ago     #
"We can't process this order." Get this message at checkout... FRustrating.

Guest       23 days ago     #

Anatoliusz Ivanov       24 days ago     #
Can no longer see images on your site

Guest       24 days ago     #
Order Submission not working. Unable to click on payment method.

Guest       27 days ago     #
Can't checkout just says there's a technical error

Guest       28 days ago     #
Can’t process order

Si       28 days ago     #
Gift cards not accepted wtf

Guest       28 days ago     #
Disgusting website! Won’t let me log in or order let alone pay!

comet       29 days ago     #
Worked thanks

Guest       29 days ago     #
Gift Cards

Guest       31 days ago     #
Won’t let you pay

lmao       32 days ago     #
literally cant even buy anything on credit, tried about ten times... goes through and instantly gets cancelled. amazing site honestly!

Guest       32 days ago     #

Glynn       33 days ago     #
will not allow me to checkout ,SORT IT OUT

Zoe       34 days ago     #
Cant even call them, on hold for hours then cut off. Is a JOKE.

Guest       34 days ago     #

Lisa       35 days ago     #
Still the same problem. Cannot checkout in Currys. Rageing. Sort it out !!!

Guest       35 days ago     #
Can’t buy anything at checkout. Currys acting like they don’t know and creation keep saying technica

BrAinZ       35 days ago     #
Curry’ tries to redirect to app which says update but no updates available?

Julie Fox       35 days ago     #
why can't I proceed to payment '? its grey on the payment section for me to complete my order! Please resolve ASAP.

Nik       36 days ago     #
Can’t process order been for 3 days now. Fuming. Spoke to your plan who do flexible pay and their systems are down !! Cannot check out

Guest       36 days ago     #
making payments

Brian       36 days ago     #
Checkout doesnt work either by fast delivery or 3-5days.. i enter my email and click to continue and it just does nothing, tried it about 10 times it wont proceed to payment. May just have to go to the store.

Guest       36 days ago     #
making payment

Guest       37 days ago     #
Cannot process order

Nik       38 days ago     #
Can’t buy anything on flexible. Keep saying can’t process order

Guest       39 days ago     #
gift card

Guest       40 days ago     #
payment to devices

Karen       41 days ago     #
Checkout is not working-card payment link does nothing

Rhys       42 days ago     #
I cannot sign in to your website. When the email and password is entered the site keeps returing me to the log in page.

Lesley       43 days ago     #
Links don’t work either
Still can’t complete check out

Lesley       43 days ago     #
Been trying since 8 this morning to log onto my pan at checkout and just keep getting we are unable to proses your order

Alex       43 days ago     #
login doesn't work

Dave       43 days ago     #
Totally not accessible on any of the links.

Guest       44 days ago     #
Won’t let me choose flexible credit despite having enough credit to spend

A taylor       46 days ago     #
Constantly down gone to Ao to spend my £2grand!! Oh dear curry’s you’re it buffs are shite don’t say much for you does it

Aye       46 days ago     #
Can’t complete checkout

Guest       46 days ago     #
Says currys is not able to accept e gifts at this moment

Guest       47 days ago     #
Unable to process order

Phil       47 days ago     #
Website down every time I have tried today and last weekend

Guest       48 days ago     #

Nic       48 days ago     #
Wonky website: all known URL's keep getting rejected.

Sue       48 days ago     #
Unable to complete checkout

Guest       48 days ago     #
Unable to complete checkout

Cassie       49 days ago     #
Have tried for several weeks, unable to log in to the main currys website. The same error message 'An unexpected error occurred, please try again or later.' keeps coming up

Guest       50 days ago     #
Won't register items added to basket

Guest       50 days ago     #
Says can’t process orde

Guest       50 days ago     #
Payment section is down

Camille       50 days ago     #
Will not allow me to purchase using pre approved credit.

AG       50 days ago     #
It wont let me put anything in my basket! It has just started saying I have one item in my basket, when I click on my basket it disappears. Wont let me do it on phone, laptop or computer!

Guest       50 days ago     #
payment issues

Angel       51 days ago     #
Will not let me pay for my order with card at checkout, keeps saying can’t process the order.

MD       52 days ago     #
Checkout not working, refusing payments via card and allowing no other options

Guest       52 days ago     #
Doesn't let me checkOut and pay

Zoe       52 days ago     #
Will not let me purchase via PayPal, only credit and will not log in

Guest       53 days ago     #
checkout not working

Guest       53 days ago     #
check out

Guest       53 days ago     #
Order process button

Guest       53 days ago     #
payment options

mike       54 days ago     #

Julie Wilson       54 days ago     #
Website will not let me log in, despite 3 password changes - not good on Black Friday is it?

Dee       54 days ago     #
Curry's website won't let me pay

Martyn       55 days ago     #

James       55 days ago     #
Curry's your plan has been down for nearly 5 weeks with an internal-server-error , about time curry's and Creation fix there web site, so the customers can use them.

Guest       55 days ago     #
The website is terrible. Add item to basket, says it's added. Go to basket, says basket is empty. Return back to item and the basket symbols shows "15" next to it, although only added one thing. Click on basket, says basket is empty. Also, log into website but can't get into anything about account.

Tsha       56 days ago     #
checkout not processing order..been trying to order fridge freezer for ages. please sort this out asap

Guest       57 days ago     #
checkout not working. Says can't process order since yesterday.

Alisa       57 days ago     #
can’t process order

Karen F.       57 days ago     #
Been over a week and still can't purchase on the website. It's been ages, now days system error. How can one shop online for Christmas when website isn't working

Guest       57 days ago     #
Payment won't accept gift cards

Dy       58 days ago     #
I successfully ordered 3-4 days ago then ever since will trying to order Christmas gifts have just had the cannot process this order

Guest       58 days ago     #
basket not loading for checkout

Ed D       58 days ago     #
Been trying for days to place an order online can't get pass screen 3 and no email callback

Di       58 days ago     #
Not accepting gift cards error

Ria       59 days ago     #
I suggest finding your nearest Currys and purchasing in store. After weeks of trying online, I've managed to purchase my item via your plan in store.

Guest       60 days ago     #
Finance checkout not continuing/unable to process order

Dee       60 days ago     #
Had an email today to say the issue was fixed but it is not still cannot get to payment screen!

Liam M       61 days ago     #
for 3 days been unable to use gift cards get the following message

Sorry, but we can't currently accept gift cards or eGift cards. Please try again later.

Ria       61 days ago     #
So tired of seeing "cannot process this order"

Guest       61 days ago     #
Still can’t purchase through creation plan

Guest       61 days ago     #
Been trying to buy a dishwasher on line for 3 days can't get to payment screen

sam       62 days ago     #

Guest       62 days ago     #
Your plan not accepting orders

Guest       64 days ago     #
Your plan has been down for over a week

kaon       64 days ago     #
Service unavailable, please try again later.
is the message I get whenever I try to get through on the system to the 'activate product key' button on a digital download

Uzma       65 days ago     #
Filter not working on curry's website. Tried various browsers.

Jacquelien Fletcher       65 days ago     #
Your plan site is down. You will lose so many sales unless you get it up and running. Always have problems with it.

James       65 days ago     #
curry's redirect from different versions do not work

James       65 days ago     #
Curry's your plan has been down for nearly two weeks, about time curry's and Creation fix there web site, so the customers can use them.

Guest       65 days ago     #
curry's your plan site down

Cat       65 days ago     #
Tried from and all the http etc. Can’t process online order or access my account past enter email

Guest       65 days ago     #
authorising payment

Al       66 days ago     #
cant login to either Curry's or Myplan

Guest       67 days ago     #
I haven't been able to register on the website for two days, I've tried multiple browsers and devices.

a1       67 days ago     #
Credit and checkout issue - cannot use both features

Abs       67 days ago     #
Can’t checkout.

Phil       68 days ago     #
cant place order. Website not working

Loo       68 days ago     #
not able to navigate to basket

Guest       69 days ago     #
Can't place an order.. have tried 5 times!!

Laurie       69 days ago     #
Still can't process payments this is ongoing issue for 2 weeks

Guest       70 days ago     #
can't order

Guest       70 days ago     #
Tracking order section

Guest       70 days ago     #
orders processing

Mo       70 days ago     #
Continue to payment frozen for 2 days

bob poopants       70 days ago     #
curry's website is terrible, on chrome and edge the filters just do not work. the website is god awful to navigate. filters havn't worked now for the best part of a year!.......a year!,

Guest       71 days ago     #
Won't process my order

Guest       71 days ago     #
not able to process order

Guest       71 days ago     #
Unable to move through checkout

Guest       72 days ago     #
Still can't sign in to view previous orders or purchase goods. Resetting password doesn't help.

Guest       72 days ago     #
No option to add on to My Plan for new purchase

Fred       73 days ago     #
won't let me pay

Guest       74 days ago     #
Still can't make payments. I have reported issue days ago and no response. Ongoing issue for 8 days

Guest       75 days ago     #
Cant process payments off yourplan again. Having issues for a week straight

man       75 days ago     #
cannot process order

guest       75 days ago     #
Carnt sign in or purchase items

Racheal       76 days ago     #
We cant process your order

Guest       76 days ago     #
Checkout page will not load

Genevieve       76 days ago     #
Password reset email function isn’t working, emails not being sent out

Guest       77 days ago     #
Cannot make payment

Lisa       78 days ago     #
Can’t log into my account, changed the password and still can’t get in. No reason why just going back to sign in page every time

Mark       79 days ago     #
Tried signing into my account, or as a guest, and different payment types including pay later credit, but each time same says we can’t’t process your order.

Mark       79 days ago     #
Cannot process order.

Martyn Spencer       80 days ago     #
Can't check out. Been trying all day with multiple devices,

Guest       80 days ago     #
Unable to check out

Guest       81 days ago     #
Cant process payments off yourplan for 2 days straight

Eleanor Harradine       82 days ago     #
Can't log in to my account. Have changed password numerous times over the last 48 hrs now totally fed up. Have gone to AO to buy new appliance and judging by previous comments this is an ongoing problem . Obviously Currys couldn't care less.

Sjsjdns       83 days ago     #
Can accept payment: sorry due to systems error we were unable to process your payment. Trued hundred times, nothing works.

P       83 days ago     #
Cannot login and view order details. Changed Password but still doesn't work. Same pro lem on phone and computer browsers.

James       83 days ago     #
Can't login to account, even after password change.

Wilie Murray       86 days ago     #
When you tell your plan customer services about the problem they put you through to currys and they are totally useless...have no idea what you are talking about

Annie       87 days ago     #
I can enter my name and address at checkout but the title box eg Mrs is not working so I cannot proceed with purchase.

peter       88 days ago     #
maybe they have gone bust

Wilie Murray       88 days ago     #
Can not use my your plan account to purchase items,when going to the checkout that option is missing...was on the phone to your plan for 40mins this morning and they said I wasn't the only one with this problem,transfered over to currys and past around from department to department only for someone to hang up...not happy

Andrew       88 days ago     #
Filters haven't worked for a while now in Chrome or Edge on laptop. Works fine on phone

Guest       89 days ago     #
Can’t take out credit (through Creation) as an existing customer. Say they’re working to fix the problem

julie       96 days ago     #
cant process order, tried several times throughout the day

Juliet       96 days ago     #
can't process order, javascript full of 404 errors

Guest       96 days ago     #
Won’t process order

Guest       99 days ago     #
We can't process this order.

Michael       100 days ago     #
Just not functioning. I cant even sign in. I honestly have never come across a website with so many issues :-(

Rebooka       100 days ago     #
Can't log in

Frank       100 days ago     #
Repeated attempts to log in. Changed password (third time), new password acknowledged. Still can't log in.

Guest       101 days ago     #
curry on line ordering

Guest       103 days ago     #
Can't process order

PaulJ       104 days ago     #
I just get this message:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 1994886957693828471

I haven't been able to access the site for many months now.

Enid Sutton       105 days ago     #
This is so frustrating. I went into Curry's store at Silverlink, North Shields to purchase a Chromebook, but the staff member who served me was unable to order the item due to the system being down. I tried myself in the evening to place my order, but it was yet again down.

Guest       105 days ago     #
payment processing

Auri       105 days ago     #
Flex Credit down

Peter Craig       105 days ago     #
for a few days now the website has been flaky giving me an alert "The requested URL was rejected. Please consult with your administrator". Now the App is also down demanding an update which is not available on either app store I use

Mike       105 days ago     #
cannot seem to log in today....anyone any ideas

Kirsty       107 days ago     #
Can’t process order since yesterday

Guest       109 days ago     #
link to payment system timing out

HK       110 days ago     #
Can’t process order…

Guest       111 days ago     #
Does not allow to input delivery address

Guest       112 days ago     #
No checkout showing

Guest       113 days ago     #
Not processing order despite it being in stock and plenty of delivery dates

Guest       113 days ago     #
When I choose flexible credit to make a purchase it just keep buffering

guest       113 days ago     #
same issue - flex credit just keeps spinning

Nicole       114 days ago     #
It’s not giving me the option to use my credit at checkout even though both items I picked were applicable and met the I minimum cost requirement. Done this before and it’s very frustrating!

Jason       114 days ago     #
Just gone to buy a 65inch lg oled tv fo r £1899.get to payment to pay by card at it just keeps saying "We can't process this order." O well you loss..

Tony       116 days ago     #
Cant make payment to Your plan (2 Days)

Peter       117 days ago     #
Basket doesn't work / load

Guest       117 days ago     #
Cheatout through Finance

Chris       119 days ago     #
We cannot process your order

O       119 days ago     #
Website won't allow me to process order, won't go past 'input email' stage and also won't let me create an account

Anne Grie       119 days ago     #
Very frustrating, tried to order a phone site did not confirm money taken or not, spent hours between my bank and currys trying to resolve the issue.

Guest       120 days ago     #
Basket Checkout

Guest       120 days ago     #
Cant process order

Guest       122 days ago     #
The website won't open

unhappy       122 days ago     #
Cant pay by card online.

Guest       122 days ago     #
Doesn’t let us deliver item anywhere

guest       123 days ago     #
my plan

Stu       124 days ago     #
Payment refused - repeatedly with many different valid cards

Guest       125 days ago     #
When you try and order you can never get to the payment page and there is no option live chat

Guest       126 days ago     #
Will not accept card payment??

Guest       127 days ago     #
will not accept card payment

Guest       127 days ago     #
Payment and Processing Orders

Guest       128 days ago     #
Can’t use the my plan payment - says unavailable - same for 3 days?

Patricia       128 days ago     #
Is your website down today i can't access you Web page???

Aidy       130 days ago     #
We can't process your order

Emma       130 days ago     #
Getting the "We can't process your order" message, every time I try to select payment method.

Alex       130 days ago     #
I cannot register a new account. Keeps saying internal error

David       131 days ago     #
I'm also getting the "We can't process your order" message, every time I try to select payment method.

Guest       132 days ago     #
Processing purchase

Mary Booth       132 days ago     #
Curry’s is hopeless ordered fridge freezer coming today. Can’t get through. Spent 2 hours so far on phone and web. Problem is I ordered recycling and installation but receipt says door reversal.

Guest       132 days ago     #
Can’t get web chat. Can’t get through on phone. Web site takes me in circles 2 hours so far

Guest       133 days ago     #
Purchasing any products

Guest       134 days ago     #
Sorry, due a systems error we couldn't process payment. Please try again or pay a different way.

Guest       136 days ago     #
I cannot checkout? page gets stuck?

Guest       137 days ago     #
Problems with checking out

Guest       140 days ago     #
Can't register account keeps saying internal error

Guest       141 days ago     #
my orders cannot be processed

Guest       141 days ago     #

Guest       145 days ago     #
Cannot purchase on credit plan. Won’t let you save details

Gavin       145 days ago     #
Can’t get past step 3 to pay for my item

Niome       148 days ago     #
Keeps saying because I have a yourplan account already they can not process my order at this time been trying for 3 days now nothing wrong with my finance as I have rang them. Anyone onow what's going on

Registered User       151 days ago     #
Unable to progress past step 3 Your details. Tried 3 different web browsers. All do the same.

Denise       152 days ago     #
Have been trying to place an order today have tried 6 "times but it keeps saying sorry due to system error cant process the payment and to re try or pay another way. Live chat said they have a security update patch on their payment system and to try again after two hours. An advisor on Facebook messenger isn't aware of a problem and told me to keep trying

Guest       153 days ago     #
Unable to come order

Guest       162 days ago     #

Guest       162 days ago     #
cannot get into website just says request reject ccnsult adinistrator

Nena       162 days ago     #
cannot log into currys site just comes up with contact administrator but can get into currys business

Pauline       163 days ago     #
Can't process my order says system issue

guest       163 days ago     #
Can't make a purchase and wasn't able to log in to account.

Guest       165 days ago     #
Unable to process order. Tried on browser and app

Guest       165 days ago     #
payment wont process due to a system error

potential customer       165 days ago     #
have been trying to order online for the last 2 weeks but fails every time saying unable to take payment at this time

Guest       167 days ago     #
Won’t accept card payment

Kirsty       169 days ago     #
Spoke to a Currys live chat assistant at 15:30 yesterday who told me that they are having the same problem instore and it would be fixed in 1 hour. Have been trying through the night and this morning....problem not fixed!

Lorraine       169 days ago     #
Can not even get the URL page up to do anything. And the admin links ⬆️above⬆️also don't work.

Guest       173 days ago     #
Your IT down at capitol way

Unhappy customer       173 days ago     #
For 3 days I have been trying to order a new fridge freezer to replace the now second faulty fridge freezer from Currys. I've tried 2 different mobile phones and 2 tablets, and every time it's the same frozen screen when I try to place the item in my basket. I can not go any further than a frozen screen. Every time! I've wasted enough money on ruined food due to the fridge part freezing ALLLLL of our food. Such a waste and if money and now I'm wasting my precious spare time. The second engineer that came to my house for the second logic fridge freezer we bought, told us it's a manufacturing problem with this model as they've had previous complaints. He advised we do not by anything made by Logic, and to best avoide Currys full stop. The customer service isn't great, having spent more wasted time trying to talk to someone. This went on for days and we finally managed to speak to someone when our call was finally answered. I'm an NHS nurse and appreciate the difficult times of late. But enough with poor customer care and service. We will not be coming back to currys once we have our current broken fridge freezer is replaced.

dgh       173 days ago     #
I have been trying to make a purchase for 3 days finally got to payment stage that was it not able to make the payment.

Guest       174 days ago     #
processing order

deb       174 days ago     #
Cant process order. tried since 6pm

Amy       174 days ago     #
Can’t progress to part 4 so am unable to purchase my item

daz       174 days ago     #
cant process order so how are we able to buy off the web site

Philm       174 days ago     #
cannot process order,cannot login.

Anon       176 days ago     #
Been trying, since yesterday, to order fridge freezer. It won’t process car or PayPal order but, strangely, will allow for payment plan option in which you end up paying £100 more. Time to go back in store and wait around for an assistant for an hour lol

Jacquie       176 days ago     #
I have just wasted 5 hours trying to place an order. Can't get to checkout without website giving 'system error'

Guest       179 days ago     #
Website says request rejected

Guest       179 days ago     #
Says cannot process order

Guest       181 days ago     #
Unable to pay online as it won't process payment

A       181 days ago     #
Cant process order appearing on screen...WTF?

Sohaib       182 days ago     #

E       184 days ago     #
Site not reachable

Guest       185 days ago     #
Card payment option

Guest       187 days ago     #
Unable to login to account even with several password reset. Won’t let me set up an new account as email already registered.
Also “cannot process this order” when doing it as a guest

Phil       192 days ago     #
Can't checkout. Can't move to stage 4, no response when press continue. May have to do it the old way and go to store, speak to a human and don't leave until I get what I need. The future is online apparently ????

John       194 days ago     #
Trying to pay says "Can't process this order"

jim       194 days ago     #
Can't access Curry's website. Get message "The requested URL was rejected. Please consult with your administrator."

Guest       195 days ago     #
Can not process payment

Guest       198 days ago     #
I can’t make a payment for the television I’ve ordered. Can’t open no.4 on the screen which is for p

Craig       200 days ago     #
Can't access Curry's website. Get message "The requested URL was rejected. Please consult with your administrator."

Sherri       200 days ago     #
No option to pay with credit, even though I've logged into my plan

John       201 days ago     #
I managed to place an order. Got an email confirmation of order. And then, I can not sign into the account. Is this what others have experienced today?

Carl Irving       201 days ago     #
Won’t let me login

Annoyed       202 days ago     #
Can't process payments

Justin       202 days ago     #
Can't access Curry's website. Get message "The requested URL was rejected. Please consult with your administrator."

Guest       204 days ago     #
getting cant process your order at checkout

George       206 days ago     #
Not processing order zzzzzzz

Lisa       206 days ago     #
We cannot process this order ????

Guest       206 days ago     #
Prices £9999

TP       207 days ago     #
can't process order

Alan       209 days ago     #
We can't process this order.

Erin       211 days ago     #
Says can't process order...

Myname       211 days ago     #
Can't checkout

erin       212 days ago     #
cannot checkout

Guest       212 days ago     #
Can’t checkout

Guest       213 days ago     #
not processing orders

Guest       214 days ago     #
Won't let me process a payment.

js       220 days ago     #
crap website, even worse customer service. "We can't process this order." unless you remove all gift codes from checkout.

spesh       220 days ago     #
We can't process this order.

JC       226 days ago     #
Can’t process this order

Guest       226 days ago     #
paying by card on website

Guest       226 days ago     #
can't process this order

Guest       233 days ago     #
payment: We can't process this order.

guest       234 days ago     #
login errors

Guest       235 days ago     #
Cannot process my order.

Guest       236 days ago     #
'we can't process this order'

Guest       237 days ago     #
Check Out / Payment

Guest       239 days ago     #
Can't checkout

Wood       240 days ago     #
Have been reading comments from months ago with the same issue will not proceed to payment just how useless can Currys be

Guest       241 days ago     #
Log in issues

Guest       243 days ago     #
No email confirmation of order

Les       244 days ago     #
Checkout and registration 'internal error' x10
I am not surprised that stores such as Currus are closing ...... can't buy anything in them .... and even open an account ..... massive failure ....very bad website management in these times especially

Guest       246 days ago     #

Shane       250 days ago     #
I still can’t log into my account change my password loads times still can log in wen will this be sorted out ? Been like this for 3 days or more I want new tv ect

Ivan       251 days ago     #
cannot make/ select payment option

R       252 days ago     #
I can not do the payment.

Guest       256 days ago     #
Checkout payment process

Guest       257 days ago     #
cant process payment

Not known       259 days ago     #

Tony       261 days ago     #
Keeps on reporting "We can't process this order" before taking me to the page for payment. I'm not going to pay for something if they say they can't process it do abandoned it - Tried swapping other similar products in and get same issue - Going to to buy

Mark       263 days ago     #
payment not processing

Guest       268 days ago     #
Payment not procsessing

Guest       271 days ago     #
The basket won't load

Guest       273 days ago     #
Ok so I've tried all the links pinned by admin.
Sorry none of those links are any different and do not work either, they all get stuck in the same "Doom loop" preventing progression to payment section.
Even installed the app on my phone, does the same as above and does not work either...

Guest       273 days ago     #
Can not sign in to my ac, tried password reset numerous times. I used the email link to change it, then tried to sign in and it doesn't work. Just tells me I don't have an account or my password is incorrect.
Unable to create a new account that just comes back with an INTERNAL ERROR CODE!!!.
Tried to make an online purchase as a guest on 4 different devices but each time the checkout process gets stuck in a "doom loop" and won't progress to payment.
Reached out to the web chat but Currys blamed the payment handling service saying it was probably peak time and to busy.
Not impressed at all, spent two days trying to make a purchase.
Complete waste of time...

Guest       274 days ago     #
Can't process with payment

Guest       277 days ago     #
The requested URL was rejected. Please consult with your administrator.

annoyed       277 days ago     #
fix your online payments and dont charge me 73p for each time I try to pay

Guest       278 days ago     #
Card Payment

Kelly       279 days ago     #
Cannot proceed to checkout

Karen Allen       280 days ago     #
Cannot sign into account, says I don’t have account, I have paid for coffee machine, want to check status

J       286 days ago     #
for fuck sake, I have tried to pay for a device that I need for 3 days!!! It won't work. Currys, fix your service!!

hotel       287 days ago     #
fucking useless currys website

ES       289 days ago     #
can't process order

Guest       290 days ago     #
Cant process my order

M       292 days ago     #
Went to order and when I hit pay by card it flagged "We can't process this order."

James Dobson       292 days ago     #
Trying to pay to buy a washing machine, it comes up with we can't process this order in a pink box

Nafisa       294 days ago     #
I has a similar problem to many: Entered all details, went to to pay and it just froze. The continue to pay button wouldn't work. I created a new currys account and went to checkout and it worked, problem resolved.

Guest       294 days ago     #
Cant proceed to checkout on website

Guest       294 days ago     #
Can’t get to payment

Guest       298 days ago     #
Checkout will work if you do not create account, issues seems to be with account creation API.

Guest       298 days ago     #
Cant checkout

iain wheatley houghton       298 days ago     #
cant get to payment page

Guest       298 days ago     #
can't process order. "We can't process your order" msg pops up upon trying to pay

Guest       299 days ago     #
Entered all details go to continue to payment and just freezes!

Guest       300 days ago     #
The requested URL was rejected. Please consult with your administrator.

Marcella       300 days ago     #
Everytime I try to place my order it states can’t process order. It’s so frustrating as I really need to buy my item.

Cell       300 days ago     #
HELP: We can't process this order. On another computer cant even checkout. Item keeps disappearing from basket.

Del       300 days ago     #
Cannot get to the payment screen so can't actually buy anything. Odd way to run a business.

Omar       301 days ago     #
We can't process this order. On another computer cant even checkout. Item keeps disappearing from basket.

Sandra       301 days ago     #
Trying to place an order for the last 4 days. The continue to payment button won't work.

Stressed Guest       304 days ago     #
Takes all way to checkout but at the last stage after added payment / gift cards etc

Adam       305 days ago     #
No automated email for order confirmation sent been about 5 hours since order placed. On account it shows order been placed., what's going on. Any also one have this problem?

Guest       306 days ago     #
I've been trying to pay at checkout for 3 hrs a fridge freezer

Pauline       306 days ago     #
we cannot process your order

Guest       308 days ago     #
cannot pay by credit card says need a pin reader

Mrs Bevan       309 days ago     #
I’ve been trying for the last three days to make a purchase. I get as far as payment but it won’t process. It keeps saying due to a system error.
Looks like I’ll have to shop elsewhere..

Viktor       309 days ago     #
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 2771967056895209943
Your support ID is: 16531433778554394802
Your support ID is: 1249086060259758451
Your support ID is: 9529701871527855749
Your support ID is: 1249086060259778259
Your support ID is: 16531433778554443634

Guest       310 days ago     #
'We cannot process this order'

jb       310 days ago     #
orders can't be processed.....

Frances       311 days ago     #
Get all the way to end of the transaction and it just says We can't process your order

Guest       312 days ago     #
Can't process order at payment stage

Guest       314 days ago     #
Payments broken

Guest       315 days ago     #

Guest       315 days ago     #
Cant order

emma       315 days ago     #
unable to purchase, says cannot complete order

CyberSyd       317 days ago     #
Unable to login, says password not correct but then shows my name as if I am logged in but non of the functions work, believe its related to the previous cyber issues - keen to get my data out of there. don't trust the site or the company with my data..

Guest       318 days ago     #
Unable to complete delivery/payment options

guest       319 days ago     #
unable to process order

Guest       319 days ago     #
online payment system

Guest       319 days ago     #
won't take payment

Guest       319 days ago     #

Guest       319 days ago     #
We can't process this order

Guest       321 days ago     #
we can't process this order

Guest       323 days ago     #
Payment screen error

Guest       323 days ago     #
Payment screen systems error

Guest       326 days ago     #

Me       326 days ago     #
Unable to checkout

Guest       334 days ago     #
Unable to check out

Guest       341 days ago     #
Checkout and registration 'internal error'

Guest       346 days ago     #
cant check out

Goldie       350 days ago     #
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 2771967053649300945
Your support ID is: 2771967053649426609
Your support ID is: 2771967052155862486
Your support ID is: 2771967052155869334
Your support ID is: 16219941944414228916
Your support ID is: 2771967053651407639
Your support ID is: 16219941944414244500
Your support ID is: 16219941944414251092
Joke ?

John       358 days ago     #
Well they have lost my business, I tried for ages then went to John Lewis

Guest       381 days ago     #
can't process this order
That's all it says. Nothing about how or why.

Guest       381 days ago     #
I usually use Chrome, and Currys website hasn't been working properly for me for the last 2 days, using two different devices. I switched to Internet Explorer today, and even though it was slow and I had to constantly refresh, I eventually managed to place an order. Fingers crossed I actually get the item delivered!

debie geen       409 days ago     #
2 days ago I tried to make a urchase got to the payment screen, but then went back to my basket, so I thought I'd better check my bank, of course they've taken my money but no order, I'm so upset I've saved for this for my little boys birthday and now he's not going to have his present, supposed to be getting back to me heard nothing for days appaling

Guest       414 days ago     #

Guest       415 days ago     #
checking out

John       415 days ago     #
No response no ability to contact customer service

Lorna       417 days ago     #
Trying to pay for my order on website by card, you say you can’t process a card payment do I just keep clicking on Card

Guest       417 days ago     #
We can't process this order

Jackie       417 days ago     #
Cannot check out my basket and pay, also cannot arrange a click and collect option.

Guest       417 days ago     #
Cannot check out items in my basket and arrange collection from shop.

Guest       417 days ago     #
Won't let me pay and check out

Ian Bird       417 days ago     #
Website not working!!

guest       417 days ago     #
won't let me check out

Guest       417 days ago     #
error at check out won't let me complete

Guest       420 days ago     #
Can’t make payment

guest       420 days ago     #
website , almost as bad as their experts , not working no contact on phone

Chris       425 days ago     #
We can't process this order.

Sharon Drainer       425 days ago     #
Still can't process order

Sharon Drainer       425 days ago     #
Can't make a payment

Guest       434 days ago     #
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 11395632453630604626

Rob.       439 days ago     #
Currys website is down.

Sabina       439 days ago     #
can't access currys website

Guest       445 days ago     #
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 7434843323523042

Gaz       445 days ago     #
Its down again....

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 7494878515169054

jokers, why aren't the engineers on call???

Guest       447 days ago     #

BEN       460 days ago     #
Hey, there folks at currys! Why not post a message on twitter or somewhere with ETA when website will be back up and running? Too bad

MikeM       460 days ago     #
website is not accessible, just keeps loading and never finishing loading

Marty       692 days ago     # website is not working for me. I have tried multiple times, still not working. Multiple browsers even. Will change the service I am paying for very soon, and hope to eventually be able to buy a coffee that has cinnamon in it again. Sorry Curry', this is quite baffling. When you search for my place, you get an error message. I have all my shirts in a sealed bag. But the clerk says they are now sold out and cannot be resold. How can I get a refund from them? Does anyone have a solution? Because I don't know what to do. Any help and advice from you would be very much appreciated by me. Thank you in advance!