Massive Savings on TVs, Washing Machines, Cookers, Laptops, Headphones, Cameras, Tablets & more. ✓Free Home Delivery or ✓Collect In-Store!

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on In this case, use the links below:

Guest       40 mins ago     #
Check out

Guest       57 mins ago     #

Guest       1 hour ago     #

Guest       19 hours ago     #

Anne Kidman       21 hours ago     #
I ordered a mobile phone on line with you and I thought the transaction didn’t go through because it said my PayPal wouldn’t accept it
So I tried several times to complete the transaction but with the same results
On checking my emails I see that they did go through and now I seem to have ordered 5 Samsung A22 phones
I respectfully ask that all but one order is cancelled
Yours Anne Kidman…

Guest       1 day ago     #
General Outage

Guest       3 days ago     #

Guest       4 days ago     #
Credit Check

Guest       5 days ago     #
cannot add to basket

Annoyed       7 days ago     #
says an unexpected error occured please try again now or later

Guest       11 days ago     #
can't add to basket

Guest       13 days ago     #
Add to basket for collection

Guest       13 days ago     #

Guest       15 days ago     #
Pay options not working

Steve Banks       15 days ago     #
Unable to process order payment

Rob       16 days ago     #
Tried to log into my account 20 times and all I get is this
An unexpected error occurred, please try again or later.

t       17 days ago     #
basket loading, awful. going elsewhere i think

Vitalijs       18 days ago     #
Can't add in basket or buy with flexi credit.

Guest       18 days ago     #
website won't let me get to the payment screen!

Guest       18 days ago     #
Can't get past basket to pay after entering details

James       18 days ago     #
Not able to get past the basket on both mobile and PC versions

Nick       18 days ago     #
Can get past basket to pay

Guest       18 days ago     #
Not letting me get past basket to pay

Jules       24 days ago     #
Can't log in. Selecting store for collection not working. It's almost as if they don't want my business.

toby       24 days ago     #
unable to checkout and input card details

ava lofts       26 days ago     #
works via Internet explorer at least until you get to checkout, then it still goes pear shaped! Will try another time or find somewhere else to buy a cooker

ava lofts       26 days ago     #
None of links actually get you to the site it you just get a weird looking robot that says they haven't gone anywhere and will be right back. Its been saying that all week so they've gone somewhere!

ava lofts       26 days ago     #
having real problems. Trying to order a cooker. First attempt said business customers, but link to ordinary retail just comes up as error all the time. Have Currys finally stopped trading with the public?

Kim       27 days ago     #
Not taking card payment online

Guest       29 days ago     #
Won't take orders on website

Jackie Lammie       29 days ago     #
can't log in

Guest       30 days ago     #
Day three of trying to buy something, same issue of not allowing delivery location input or log in

Guest       30 days ago     #
Can’t add to basket to buy

Guest       31 days ago     #
I have been trying to buy something for two days, can't input delivery location, just keeps deleting my input, won't allow me to log in either. Worst website I've ever used, like do they want my money or not?

Oliver       32 days ago     #
Can't pay at checkout or create an account

Stan       32 days ago     #

Chloe       34 days ago     #
No link to creation plan and won’t let me select a store then proceed to payment

Tracey       35 days ago     #
Get to check out, select delivery date and then won't proceed to payment.

guest       36 days ago     #
Cannot add items to basket

Guest       36 days ago     #
Website not inputting delivery address

me       36 days ago     #
checkout not working, webchat not working.

Preston       37 days ago     #
Unable to add to basket

guest       38 days ago     #
No Credit option for Creation ( Currys) customer's .just card and paypal option.
Tried different browsers multiple time's for around 4 hours on and off .

Guest       38 days ago     #
Can't complete order

Guest       42 days ago     #
Get access denied trying to visit
Blocked by Cloudflare with a 1020 error.

P. Dunford       43 days ago     #
Can’t complete order at checkout. Link to credit card and Paypal only, no link to credit options. Tried 2 different browsers

Kevin Bardsley       45 days ago     #
When order reaches "Where do you want delivery to - Enter Town or Postcode" the system does not accept the input information and reverts back to the question.

Ollie       45 days ago     #
Website has been down for 48 hours I need to pay the last bit of before interest was applied. I hope they will extend it :(

G Pearson       45 days ago     #
Trying to log in to my plan but states "Website not available" 20th May 8:07am

Guest       46 days ago     #
Creation website

Carol spencer       46 days ago     #
Why can't I log in to make a payment?

Guest       46 days ago     #
Your plan website

Guest       46 days ago     #

getting this redirect when trying to access account

Simon Butler       46 days ago     #
On the Website, it will not add items to basket.

Bill       48 days ago     #
unable to add to basket error

Laura       48 days ago     #
Can’t log into your plan to make purchase been like this a week now

Steve       48 days ago     #
When I get to the end of checkout process, literally before the confirmation,the site says " this is embarrassing, and it's probably out fault......"
And I can't go any further. I've emailed twice. I've online chatted, and no one has returned and email or fixed the issue.
It's been a few weeks now.

Guest       49 days ago     #
Unable to add to basket

Guest       50 days ago     #
Cannot complete purchase at checkout, progress icon spins for a second then nothing further. Tried all available links below, nothing working...

Guest       54 days ago     #
Website is "Unable to process payment" . So frustrating and no-one to help.

Guest       59 days ago     #
Entering delivery address

Guest       61 days ago     #
cannot check out

Robert Wilson       61 days ago     #
A joke of a website. Will not progress past entering postcode (enter postcode & select the street address from the pop out menu), it returns straight back to an empty box. Currys say no issues with the website & to go in store if not working. This has been "on & off" since before Christmas on ANY device or browser used! I know nothing wrong with the devices used as have managed to buy online from them ONCE in February!

Bob D       65 days ago     #
An unexpected error occurred, please try again or later.

Jim M       66 days ago     #
Login to my account just returns you to login screen.

Guest       66 days ago     #
Unable to process order

Terry       67 days ago     #
cannot log in to Your Plan, its saying page does not exist?

Guest       68 days ago     #
Why is there always a problem trying to purchase laptops from curry's online?? all the way through to payment but cant get to the payment page as its just not letting me continue for no reason!

Guest       68 days ago     #
Unable to log in to website. Takes you login details and just returns to the login page as if nothing happend.

Joe Bloggs       69 days ago     #
Cloudflare blocking after setting Curry's cookie preferences. That's a great way to lose business.

james       72 days ago     #
why is currys so awful? May be we deserve it post Brexit.

Guest       72 days ago     #
website wont accept my payment method choice

Keith       74 days ago     #
Your plan in cart hasnt worked properly for two days now
I've been relentlessly trying to buy a laptop for 48 hours
Adds to basket, then its out of stock, then it lets you deliver, then cant log into Your Plan and finally when it doesnt it collection only then its not in stock anywhere, that has been with so many options.. Off to Argos

Guest       75 days ago     #
Issues not being able use flexi plan in cart

Guest       80 days ago     #
Can't log in, they need to get their act together

Aileen       80 days ago     #
Unable to proceed to "Your Plan" so tried paying by Card and 3 weeks down the line We are still trying....might be quicker walking the 52 miles and purchasing the items....????....Just going to give up and keep my Money.

Misku       80 days ago     #
What's up with the app? Down and into 3rd day!

Guest       82 days ago     #

Flook       82 days ago     #
Service unavailable when activating license

max       83 days ago     #
It won't let me login, not an error or wrong password, it just loops into a new login page

Guest       83 days ago     #
Completing purchase

Guest       84 days ago     #
Your plan

anthea       85 days ago     #
I want to sign into my account to order from you today but despite resetting my password twice, I cannot log in. The login page just pops back up again. it doesn't give any message its just a fresh login

Guest       85 days ago     #

Matt       89 days ago     #
Unable to check out, can't select address during checkout process. Tried on multiple browsers and phone!

D. Hudson       90 days ago     #
Cannot log on.
Cannot access online chat.

Stephen       91 days ago     #
Can't add items to basket or checkout

Guest       93 days ago     #
Can't log in to the site, it just refreshes the log in page. No error message or anything.

MF       93 days ago     #
An unexpected error occurred, please try again or later.
Different passwords and web browsers.
Can’t buy product, might go elsewhere

P       94 days ago     #
Can't checkout with Paypal... Paypal in 3 has now x2 payments pending but the website says there's an issue with the payment to try again. Clearly having major issues

Diego       94 days ago     #
Can't check out

Paula       94 days ago     #
Can't add to basket! V. frustrating.

Cmd       95 days ago     #

Still no access!
Access was denied Error code 1020
You do not have access to
The site owner may have set restrictions that prevent you from accessing the site. Contact the site owner for access or try loading the page again.
Reload page
Additional information

The access policies of a site define which visits are allowed. Your current visit is not allowed according to those policies.
Only the site owner can change site access policies.
I am the site owner

Ray ID: 6f4a9ce6988d7423Copy
Search the Firewall Events Log External link for the above Ray ID.
Examine and assess the details of the access

Cmd       95 days ago     #
Same people on your twitter account don’t know !

MAF       97 days ago     #
When trying to login:
An unexpected error occurred, please try again or later.

Guest       99 days ago     #
We can't process this order message appearing after adding gift vouchers.

Geoff       100 days ago     #
Cannot login to website. It keeps returning to the log in screen.

Guest       100 days ago     #
cant purchase something on the app.

Colin       100 days ago     #
Same problem as Christine & Nick below, bought Norton and now can't download it. Webchat useless

Stuart Jordan       102 days ago     #
Cannot login to website. It keeps returning to the log in screen.

pl       102 days ago     #
currys flexible credit not working online

Christine       103 days ago     #
Same problem as Nick below, bought Norton and now can't download it. Should have checked other people's experience before buying.

Bigchris       105 days ago     #
Persistent "unable to add item to basket. Try again later." Tried various random items using different browsers and devices. Nothing works.

AH       106 days ago     #

guest       107 days ago     #
can't process order

Norm       109 days ago     #
cant log in to my account

Guest       109 days ago     #
This year (2022 as of March) getting the web site to work is almost impossible, sometimes it will work with a different browser or device, but only for the first couple of pages.

Ray       110 days ago     #
Keep coming back with errors when I try to add things to basket.

Guest       112 days ago     #
Cant get to checkout

Guest       117 days ago     #
The worst website. Not only slow but I cant purchase anything. Keep getting the message 'can't process order'. Not even able to have live webchat. That doesn't work either. Hopeless!!

S Jackson       117 days ago     #
cannot buy anything. payment cannot be processed!!!!!!!!!!!!!!!!!!!!

Guest       117 days ago     #
Can't pay anything with credit card

Guest       119 days ago     #
Can’t process order

Elliot       119 days ago     #
'24/7' webchat wont open

Graham       120 days ago     #
Same problem as Nick from 12 days ago. Bought Norton but get service unavailable message when trying to activate it.

Sheelagh       121 days ago     #
Every time go to basket it empties it so I can't even get as far as checkout

J Cornish       123 days ago     #
Error 1020 keeps coming up. Can't access site.

Stokie       124 days ago     #
Can’t complete order at checkout. Link to sign into your plan not working

Guest       126 days ago     #
not able to check out?

Aimee       127 days ago     #
"We can't process this order." when trying to pay

Keira       127 days ago     #
Couldnt priceed with check out last i cant login

Steve Yeomans       129 days ago     #
I cant complete my Currys order. It wont allow me to pay

RS       132 days ago     #
"We can't process this order." error when trying to pay (STILL)

Nick       132 days ago     #
No one at currys can explain why my norton software download service unavailable so cancelled order. Told my account would be credited in 7-14 days. 'kin crap. Currys website and support is shocking.

Nick       132 days ago     #
Can't download my norton software even though payment gone through. Trying to activate the product code but says Service unavailable, please try again later. Been like it 3 days. Webchat and tech support useless.

SB       132 days ago     #
Can't appear to buy anything

RS       132 days ago     #
"We can't process this order." error when trying to pay

Guest       133 days ago     #
Got high so i could buy a PC. High but cant buy my PC. Stop ruining my High

Guest       133 days ago     #
When I place an order I get a message "We can't process this order@

Bry       134 days ago     #
Error 1020 on currys website has been like this all day

Marigolded       134 days ago     #
Unable to checkout, only goes as far as inputting email address, won't go into taking payment.

Bry       134 days ago     #
is the website down for everyone ?

Lauren       138 days ago     #
Finance not working

Guest       139 days ago     #
Check Out Page

Ian       140 days ago     #
Tried two browsers and Currys APP can put items in the basket but cannot pay for them

Geoff wright       142 days ago     #
A technical error has occurred, please retry.

Laura       143 days ago     #
I’ve been trying to access my Your Plan Account for SEVEN MONTHS, through every single means possible. I enter my username & password. It then texts me a verification code to log in and I get the message ‘the website is not currently available, please try again later’. I’ve phoned, sent emails and letters and nobody has a clue. It’s absolutely infuriating!

Jason       145 days ago     #
I haven't be able to access any of 'Your Plan Customers' or 'Finance Agreement Customers' account for the last 2 days, using the links from the emails sent to me from 'Your Plan'. First it says it does not recognise details, even though the email I am using is registered to my accounts, tried changing password but not link has come trough (tried 3 times), now it locks me out and wants me to pay a premium phone number to get unlocked.

Justine       147 days ago     #
Can't checkout website says there is a 'system error'.

Guest       148 days ago     #
Currys your plan website not working

Guest       149 days ago     #
We can't process the order

Guest       149 days ago     #
At the checkout it says 'We can't process this order'.

marie       149 days ago     #
wont let me check out

Guest       149 days ago     #
We can't process the order

Michelle       150 days ago     #
I've tested a few things out and you are in fact able to checkout with certain items. Other than the obvious CORS policy error preventing communication with one of their apis during checkout there seem to be issues displaying the correct stock. I think I'm trying to checkout with an item which isn't actually in stock since it only comes up if exclusively searched. Other items I've tested worked and those were random items I stumbled across rather than searched up. One person has mentioned having £1750 of goods waiting to be purchased. If that's the Samsung odyssey neo g9 we have the same issue. :/

Steve       150 days ago     #
£1750 worth of goods in my basket and can't checkout. Incredible.

David       151 days ago     #
Can't checkout!?

Sinead       151 days ago     #
Checkout wont load for payment plan

Guest       152 days ago     #
"We can't process this order" when checking out

Guest       152 days ago     #
Decline payment

Guest       156 days ago     #
will not accept payment

Rhys Gravell       157 days ago     #
Cannot proceed to make payment on website. Chrome, Chrome Mobile, Edge, Edge Mobile tried and all failed

Guest       158 days ago     #
'We can't process this order' message when trying to pay by card.

Phil       159 days ago     #
Freezes at card details stage

Jodie       159 days ago     #
Can't login into your plan saying the page does not exist anymore?

Jd       160 days ago     #
Cannot use my e-gift card online. It’s brand new and just been purchased specifically to buy from the website

Helen       165 days ago     #
Currys your plan website not working

martin       166 days ago     #
cannot checkout or access to txt help

Guest       167 days ago     #
Can log on to my your plan to take out a new plan

Guest       167 days ago     #
checkout page

Dino       168 days ago     #
My currys plan not working properly... I cannot make a payment...
can You help me asap please

Simon       169 days ago     #
Cannot sign in on 3 different browsers...

Guest       172 days ago     #
Credit and checkout

Guest       173 days ago     #
Can’t register on curry’s website or order anything online. Been like this for days, when is it going to be fixed?

Paul       173 days ago     #
cant select a filter or even search correctly. Been like this since before xmas

Guest       173 days ago     #
Firstly, wasn't able to pay by card with the message 'We can't process this order.' Now that works but on gift card entry it states 'Sorry, but we can't currently accept gift cards or eGift cards. Please try again later.'

Guest       174 days ago     #
Will not process order

Rebecca       174 days ago     #
Useless website tried multiple times to purchase a printer wont let me check out....

Paul       178 days ago     #
Been trying to go on website and app but can't get either to load but its not my Internet

Guest       179 days ago     #
Can't checkout

noneofyourbusiness       179 days ago     #
unable to login, have reset password and still will not let me login
Tried to get in via checkout but it just asks me to create a new account against the registered password and then says that there is an account registered against the email address.
This isn't the first time i have had issues. Shoddy, shonky site. CTO needs replacing rapido.

Guest       180 days ago     #
can't get past stage 3 of checkout

Garry       180 days ago     #
filters not working (or ultra slow) has been for ages.

jc       181 days ago     #
cant use filters or process payment

Guest       182 days ago     #
cant use egift card

Di Husher       182 days ago     #
Tried to make a purchase online this morning - put in gift card details and money took off that card but would not let me complete the purchase - still waiting for the money to go back onto card

Phil       182 days ago     #
Trying to purchase a dishwasher online (using some money from an e-gift card) but message advising “sorry, but we can’t currently accept gift cards or e-gift cards. Please try again later”

Guest       183 days ago     #
Can't process payment

Guest       185 days ago     #
Cant access payment page to pay for purchase

Guest       185 days ago     #
Cannot get past stage 3, will not allow me to go to payment page

Guest       185 days ago     #
cant use gift card

AlexP       186 days ago     #
unable to pass step 2 (postcode) in the checkout.

trash can       187 days ago     #
is trash

Bry D       187 days ago     #
Can not log on to buy no ph contact available no chat available !!!!!!!!!

Guest       188 days ago     #
credit plan option

Donna       188 days ago     #
Trying to buy a washing machine from website using a gift card. Website will not accept gift card at payment option. Have tried to telephone several times and keep being hung up on.
Awful customer service at the moment.

Dan       188 days ago     #
Cant Checkout

Carol       189 days ago     #
can't check out for payment

Steve       189 days ago     #
We can't process this order.

Guest       189 days ago     #
Cannot checkout as the delivery address will not pick up. Had this before Christmas too and had to go into store to order!! Really frustrating

G       190 days ago     #
The amount of money they’ll be missing out on because you cannot check out! Constant ‘cannot process order’ errors for weeks now

Victor       190 days ago     #
"We can't process this order." Get this message at checkout... FRustrating.

Guest       190 days ago     #

Anatoliusz Ivanov       191 days ago     #
Can no longer see images on your site

Guest       191 days ago     #
Order Submission not working. Unable to click on payment method.

Guest       193 days ago     #
Can't checkout just says there's a technical error

Si       195 days ago     #
Gift cards not accepted wtf

Guest       195 days ago     #
Disgusting website! Won’t let me log in or order let alone pay!

comet       196 days ago     #
Worked thanks

Guest       196 days ago     #
Gift Cards

Guest       198 days ago     #
Won’t let you pay

lmao       199 days ago     #
literally cant even buy anything on credit, tried about ten times... goes through and instantly gets cancelled. amazing site honestly!

Glynn       200 days ago     #
will not allow me to checkout ,SORT IT OUT

Zoe       201 days ago     #
Cant even call them, on hold for hours then cut off. Is a JOKE.

Guest       201 days ago     #

Lisa       202 days ago     #
Still the same problem. Cannot checkout in Currys. Rageing. Sort it out !!!

Guest       202 days ago     #
Can’t buy anything at checkout. Currys acting like they don’t know and creation keep saying technica

BrAinZ       202 days ago     #
Curry’ tries to redirect to app which says update but no updates available?

Julie Fox       202 days ago     #
why can't I proceed to payment '? its grey on the payment section for me to complete my order! Please resolve ASAP.

Nik       203 days ago     #
Can’t process order been for 3 days now. Fuming. Spoke to your plan who do flexible pay and their systems are down !! Cannot check out

Guest       203 days ago     #
making payments

Brian       203 days ago     #
Checkout doesnt work either by fast delivery or 3-5days.. i enter my email and click to continue and it just does nothing, tried it about 10 times it wont proceed to payment. May just have to go to the store.

Guest       203 days ago     #
making payment

Guest       204 days ago     #
Cannot process order

Nik       205 days ago     #
Can’t buy anything on flexible. Keep saying can’t process order

Guest       206 days ago     #
gift card

Guest       207 days ago     #
payment to devices

Karen       208 days ago     #
Checkout is not working-card payment link does nothing

Rhys       209 days ago     #
I cannot sign in to your website. When the email and password is entered the site keeps returing me to the log in page.

Lesley       210 days ago     #
Links don’t work either
Still can’t complete check out

Lesley       210 days ago     #
Been trying since 8 this morning to log onto my pan at checkout and just keep getting we are unable to proses your order

Alex       210 days ago     #
login doesn't work

Dave       210 days ago     #
Totally not accessible on any of the links.

Guest       211 days ago     #
Won’t let me choose flexible credit despite having enough credit to spend

A taylor       213 days ago     #
Constantly down gone to Ao to spend my £2grand!! Oh dear curry’s you’re it buffs are shite don’t say much for you does it

Aye       213 days ago     #
Can’t complete checkout

Guest       213 days ago     #
Says currys is not able to accept e gifts at this moment

Phil       214 days ago     #
Website down every time I have tried today and last weekend

Guest       215 days ago     #

Nic       215 days ago     #
Wonky website: all known URL's keep getting rejected.

Sue       215 days ago     #
Unable to complete checkout

Guest       215 days ago     #
Unable to complete checkout

Cassie       216 days ago     #
Have tried for several weeks, unable to log in to the main currys website. The same error message 'An unexpected error occurred, please try again or later.' keeps coming up

Guest       217 days ago     #
Won't register items added to basket

Guest       217 days ago     #
Says can’t process orde

Guest       217 days ago     #
Payment section is down

Camille       217 days ago     #
Will not allow me to purchase using pre approved credit.

AG       217 days ago     #
It wont let me put anything in my basket! It has just started saying I have one item in my basket, when I click on my basket it disappears. Wont let me do it on phone, laptop or computer!

Guest       217 days ago     #
payment issues

Angel       218 days ago     #
Will not let me pay for my order with card at checkout, keeps saying can’t process the order.

MD       219 days ago     #
Checkout not working, refusing payments via card and allowing no other options

Guest       219 days ago     #
Doesn't let me checkOut and pay

Zoe       219 days ago     #
Will not let me purchase via PayPal, only credit and will not log in

Guest       220 days ago     #
checkout not working

Guest       220 days ago     #
Order process button

Guest       220 days ago     #
payment options

mike       221 days ago     #

Julie Wilson       221 days ago     #
Website will not let me log in, despite 3 password changes - not good on Black Friday is it?

Dee       221 days ago     #
Curry's website won't let me pay

Martyn       222 days ago     #

James       222 days ago     #
Curry's your plan has been down for nearly 5 weeks with an internal-server-error , about time curry's and Creation fix there web site, so the customers can use them.

Guest       222 days ago     #
The website is terrible. Add item to basket, says it's added. Go to basket, says basket is empty. Return back to item and the basket symbols shows "15" next to it, although only added one thing. Click on basket, says basket is empty. Also, log into website but can't get into anything about account.

Tsha       223 days ago     #
checkout not processing order..been trying to order fridge freezer for ages. please sort this out asap

Guest       224 days ago     #
checkout not working. Says can't process order since yesterday.

Alisa       224 days ago     #
can’t process order

Karen F.       224 days ago     #
Been over a week and still can't purchase on the website. It's been ages, now days system error. How can one shop online for Christmas when website isn't working

Guest       224 days ago     #
Payment won't accept gift cards

Dy       224 days ago     #
I successfully ordered 3-4 days ago then ever since will trying to order Christmas gifts have just had the cannot process this order

Guest       225 days ago     #
basket not loading for checkout

Ed D       225 days ago     #
Been trying for days to place an order online can't get pass screen 3 and no email callback

Di       225 days ago     #
Not accepting gift cards error

Ria       226 days ago     #
I suggest finding your nearest Currys and purchasing in store. After weeks of trying online, I've managed to purchase my item via your plan in store.

Guest       227 days ago     #
Finance checkout not continuing/unable to process order

Dee       227 days ago     #
Had an email today to say the issue was fixed but it is not still cannot get to payment screen!

Liam M       228 days ago     #
for 3 days been unable to use gift cards get the following message

Sorry, but we can't currently accept gift cards or eGift cards. Please try again later.

Ria       228 days ago     #
So tired of seeing "cannot process this order"

Guest       228 days ago     #
Still can’t purchase through creation plan

Guest       228 days ago     #
Been trying to buy a dishwasher on line for 3 days can't get to payment screen

sam       228 days ago     #

Guest       229 days ago     #
Your plan not accepting orders

Guest       230 days ago     #
Your plan has been down for over a week

kaon       231 days ago     #
Service unavailable, please try again later.
is the message I get whenever I try to get through on the system to the 'activate product key' button on a digital download

Uzma       232 days ago     #
Filter not working on curry's website. Tried various browsers.

Jacquelien Fletcher       232 days ago     #
Your plan site is down. You will lose so many sales unless you get it up and running. Always have problems with it.

James       232 days ago     #
curry's redirect from different versions do not work

James       232 days ago     #
Curry's your plan has been down for nearly two weeks, about time curry's and Creation fix there web site, so the customers can use them.

Guest       232 days ago     #
curry's your plan site down

Cat       232 days ago     #
Tried from and all the http etc. Can’t process online order or access my account past enter email

Guest       232 days ago     #
authorising payment

Al       233 days ago     #
cant login to either Curry's or Myplan

Guest       234 days ago     #
I haven't been able to register on the website for two days, I've tried multiple browsers and devices.

a1       234 days ago     #
Credit and checkout issue - cannot use both features

Abs       234 days ago     #
Can’t checkout.

Phil       235 days ago     #
cant place order. Website not working

Loo       235 days ago     #
not able to navigate to basket

Guest       236 days ago     #
Can't place an order.. have tried 5 times!!

Laurie       236 days ago     #
Still can't process payments this is ongoing issue for 2 weeks

Guest       237 days ago     #
can't order

Guest       237 days ago     #
Tracking order section

Guest       237 days ago     #
orders processing

Mo       237 days ago     #
Continue to payment frozen for 2 days

bob poopants       237 days ago     #
curry's website is terrible, on chrome and edge the filters just do not work. the website is god awful to navigate. filters havn't worked now for the best part of a year!.......a year!,

Guest       238 days ago     #
Won't process my order

Guest       238 days ago     #
not able to process order

Guest       238 days ago     #
Unable to move through checkout

Guest       239 days ago     #
Still can't sign in to view previous orders or purchase goods. Resetting password doesn't help.

Guest       239 days ago     #
No option to add on to My Plan for new purchase

Fred       240 days ago     #
won't let me pay

Guest       241 days ago     #
Still can't make payments. I have reported issue days ago and no response. Ongoing issue for 8 days

Guest       242 days ago     #
Cant process payments off yourplan again. Having issues for a week straight

man       242 days ago     #
cannot process order

guest       242 days ago     #
Carnt sign in or purchase items

Racheal       243 days ago     #
We cant process your order

Guest       243 days ago     #
Checkout page will not load

Genevieve       243 days ago     #
Password reset email function isn’t working, emails not being sent out

Guest       244 days ago     #
Cannot make payment

Lisa       244 days ago     #
Can’t log into my account, changed the password and still can’t get in. No reason why just going back to sign in page every time

Mark       246 days ago     #
Tried signing into my account, or as a guest, and different payment types including pay later credit, but each time same says we can’t’t process your order.

Mark       246 days ago     #
Cannot process order.

Martyn Spencer       247 days ago     #
Can't check out. Been trying all day with multiple devices,

Guest       247 days ago     #
Unable to check out

Guest       248 days ago     #
Cant process payments off yourplan for 2 days straight

Eleanor Harradine       249 days ago     #
Can't log in to my account. Have changed password numerous times over the last 48 hrs now totally fed up. Have gone to AO to buy new appliance and judging by previous comments this is an ongoing problem . Obviously Currys couldn't care less.

Sjsjdns       250 days ago     #
Can accept payment: sorry due to systems error we were unable to process your payment. Trued hundred times, nothing works.

P       250 days ago     #
Cannot login and view order details. Changed Password but still doesn't work. Same pro lem on phone and computer browsers.

James       250 days ago     #
Can't login to account, even after password change.

Wilie Murray       253 days ago     #
When you tell your plan customer services about the problem they put you through to currys and they are totally useless...have no idea what you are talking about

Annie       253 days ago     #
I can enter my name and address at checkout but the title box eg Mrs is not working so I cannot proceed with purchase.

peter       255 days ago     #
maybe they have gone bust

Wilie Murray       255 days ago     #
Can not use my your plan account to purchase items,when going to the checkout that option is missing...was on the phone to your plan for 40mins this morning and they said I wasn't the only one with this problem,transfered over to currys and past around from department to department only for someone to hang up...not happy

Andrew       255 days ago     #
Filters haven't worked for a while now in Chrome or Edge on laptop. Works fine on phone

Guest       256 days ago     #
Can’t take out credit (through Creation) as an existing customer. Say they’re working to fix the problem

julie       263 days ago     #
cant process order, tried several times throughout the day

Juliet       263 days ago     #
can't process order, javascript full of 404 errors

Guest       263 days ago     #
Won’t process order

Guest       266 days ago     #
We can't process this order.

Michael       267 days ago     #
Just not functioning. I cant even sign in. I honestly have never come across a website with so many issues :-(

Rebooka       267 days ago     #
Can't log in

Frank       267 days ago     #
Repeated attempts to log in. Changed password (third time), new password acknowledged. Still can't log in.

Guest       268 days ago     #
curry on line ordering

Guest       270 days ago     #
Can't process order

PaulJ       270 days ago     #
I just get this message:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 1994886957693828471

I haven't been able to access the site for many months now.

Enid Sutton       272 days ago     #
This is so frustrating. I went into Curry's store at Silverlink, North Shields to purchase a Chromebook, but the staff member who served me was unable to order the item due to the system being down. I tried myself in the evening to place my order, but it was yet again down.

Guest       272 days ago     #
payment processing

Auri       272 days ago     #
Flex Credit down

Peter Craig       272 days ago     #
for a few days now the website has been flaky giving me an alert "The requested URL was rejected. Please consult with your administrator". Now the App is also down demanding an update which is not available on either app store I use

Mike       272 days ago     #
cannot seem to log in today....anyone any ideas

Kirsty       273 days ago     #
Can’t process order since yesterday

Guest       276 days ago     #
link to payment system timing out

HK       277 days ago     #
Can’t process order…

Guest       277 days ago     #
Does not allow to input delivery address

Guest       279 days ago     #
No checkout showing

Guest       280 days ago     #
Not processing order despite it being in stock and plenty of delivery dates

Guest       280 days ago     #
When I choose flexible credit to make a purchase it just keep buffering

guest       280 days ago     #
same issue - flex credit just keeps spinning

Nicole       281 days ago     #
It’s not giving me the option to use my credit at checkout even though both items I picked were applicable and met the I minimum cost requirement. Done this before and it’s very frustrating!

Jason       281 days ago     #
Just gone to buy a 65inch lg oled tv fo r £1899.get to payment to pay by card at it just keeps saying "We can't process this order." O well you loss..

Tony       283 days ago     #
Cant make payment to Your plan (2 Days)

Peter       284 days ago     #
Basket doesn't work / load

Guest       284 days ago     #
Cheatout through Finance

Chris       286 days ago     #
We cannot process your order

O       286 days ago     #
Website won't allow me to process order, won't go past 'input email' stage and also won't let me create an account

Anne Grie       286 days ago     #
Very frustrating, tried to order a phone site did not confirm money taken or not, spent hours between my bank and currys trying to resolve the issue.

Guest       287 days ago     #
Basket Checkout

Guest       287 days ago     #
Cant process order

Guest       289 days ago     #
The website won't open

unhappy       289 days ago     #
Cant pay by card online.

Guest       289 days ago     #
Doesn’t let us deliver item anywhere

guest       290 days ago     #
my plan

Stu       291 days ago     #
Payment refused - repeatedly with many different valid cards

Guest       292 days ago     #
When you try and order you can never get to the payment page and there is no option live chat

Guest       293 days ago     #
Will not accept card payment??

Guest       294 days ago     #
will not accept card payment

Guest       294 days ago     #
Payment and Processing Orders

Guest       295 days ago     #
Can’t use the my plan payment - says unavailable - same for 3 days?

Patricia       295 days ago     #
Is your website down today i can't access you Web page???

Aidy       297 days ago     #
We can't process your order

Emma       297 days ago     #
Getting the "We can't process your order" message, every time I try to select payment method.

Alex       297 days ago     #
I cannot register a new account. Keeps saying internal error

David       298 days ago     #
I'm also getting the "We can't process your order" message, every time I try to select payment method.

Guest       299 days ago     #
Processing purchase

Mary Booth       299 days ago     #
Curry’s is hopeless ordered fridge freezer coming today. Can’t get through. Spent 2 hours so far on phone and web. Problem is I ordered recycling and installation but receipt says door reversal.

Guest       299 days ago     #
Can’t get web chat. Can’t get through on phone. Web site takes me in circles 2 hours so far

Guest       300 days ago     #
Purchasing any products

Guest       301 days ago     #
Sorry, due a systems error we couldn't process payment. Please try again or pay a different way.

Guest       303 days ago     #
I cannot checkout? page gets stuck?

Guest       304 days ago     #
Problems with checking out

Guest       307 days ago     #
Can't register account keeps saying internal error

Guest       308 days ago     #
my orders cannot be processed

Guest       308 days ago     #

Guest       312 days ago     #
Cannot purchase on credit plan. Won’t let you save details

Gavin       312 days ago     #
Can’t get past step 3 to pay for my item

Niome       315 days ago     #
Keeps saying because I have a yourplan account already they can not process my order at this time been trying for 3 days now nothing wrong with my finance as I have rang them. Anyone onow what's going on

Registered User       318 days ago     #
Unable to progress past step 3 Your details. Tried 3 different web browsers. All do the same.

Denise       319 days ago     #
Have been trying to place an order today have tried 6 "times but it keeps saying sorry due to system error cant process the payment and to re try or pay another way. Live chat said they have a security update patch on their payment system and to try again after two hours. An advisor on Facebook messenger isn't aware of a problem and told me to keep trying

Guest       320 days ago     #
Unable to come order

Guest       329 days ago     #

Guest       329 days ago     #
cannot get into website just says request reject ccnsult adinistrator

Nena       329 days ago     #
cannot log into currys site just comes up with contact administrator but can get into currys business

Pauline       330 days ago     #
Can't process my order says system issue

guest       330 days ago     #
Can't make a purchase and wasn't able to log in to account.

Guest       331 days ago     #
Unable to process order. Tried on browser and app

Guest       332 days ago     #
payment wont process due to a system error

potential customer       332 days ago     #
have been trying to order online for the last 2 weeks but fails every time saying unable to take payment at this time

Guest       334 days ago     #
Won’t accept card payment

Kirsty       335 days ago     #
Spoke to a Currys live chat assistant at 15:30 yesterday who told me that they are having the same problem instore and it would be fixed in 1 hour. Have been trying through the night and this morning....problem not fixed!

Lorraine       336 days ago     #
Can not even get the URL page up to do anything. And the admin links ⬆️above⬆️also don't work.

Guest       340 days ago     #
Your IT down at capitol way

Unhappy customer       340 days ago     #
For 3 days I have been trying to order a new fridge freezer to replace the now second faulty fridge freezer from Currys. I've tried 2 different mobile phones and 2 tablets, and every time it's the same frozen screen when I try to place the item in my basket. I can not go any further than a frozen screen. Every time! I've wasted enough money on ruined food due to the fridge part freezing ALLLLL of our food. Such a waste and if money and now I'm wasting my precious spare time. The second engineer that came to my house for the second logic fridge freezer we bought, told us it's a manufacturing problem with this model as they've had previous complaints. He advised we do not by anything made by Logic, and to best avoide Currys full stop. The customer service isn't great, having spent more wasted time trying to talk to someone. This went on for days and we finally managed to speak to someone when our call was finally answered. I'm an NHS nurse and appreciate the difficult times of late. But enough with poor customer care and service. We will not be coming back to currys once we have our current broken fridge freezer is replaced.

dgh       340 days ago     #
I have been trying to make a purchase for 3 days finally got to payment stage that was it not able to make the payment.

Guest       341 days ago     #
processing order

deb       341 days ago     #
Cant process order. tried since 6pm

Amy       341 days ago     #
Can’t progress to part 4 so am unable to purchase my item

daz       341 days ago     #
cant process order so how are we able to buy off the web site

Philm       341 days ago     #
cannot process order,cannot login.

Anon       342 days ago     #
Been trying, since yesterday, to order fridge freezer. It won’t process car or PayPal order but, strangely, will allow for payment plan option in which you end up paying £100 more. Time to go back in store and wait around for an assistant for an hour lol

Jacquie       343 days ago     #
I have just wasted 5 hours trying to place an order. Can't get to checkout without website giving 'system error'

Guest       346 days ago     #
Website says request rejected

Guest       346 days ago     #
Says cannot process order

Guest       348 days ago     #
Unable to pay online as it won't process payment

A       348 days ago     #
Cant process order appearing on screen...WTF?

Sohaib       349 days ago     #

E       351 days ago     #
Site not reachable

Guest       352 days ago     #
Card payment option

Guest       354 days ago     #
Unable to login to account even with several password reset. Won’t let me set up an new account as email already registered.
Also “cannot process this order” when doing it as a guest

Phil       359 days ago     #
Can't checkout. Can't move to stage 4, no response when press continue. May have to do it the old way and go to store, speak to a human and don't leave until I get what I need. The future is online apparently ????

John       361 days ago     #
Trying to pay says "Can't process this order"

jim       361 days ago     #
Can't access Curry's website. Get message "The requested URL was rejected. Please consult with your administrator."

Guest       362 days ago     #
Can not process payment

Guest       365 days ago     #
I can’t make a payment for the television I’ve ordered. Can’t open no.4 on the screen which is for p

Craig       367 days ago     #
Can't access Curry's website. Get message "The requested URL was rejected. Please consult with your administrator."

Sherri       367 days ago     #
No option to pay with credit, even though I've logged into my plan

John       368 days ago     #
I managed to place an order. Got an email confirmation of order. And then, I can not sign into the account. Is this what others have experienced today?

Carl Irving       368 days ago     #
Won’t let me login

Annoyed       368 days ago     #
Can't process payments

Justin       369 days ago     #
Can't access Curry's website. Get message "The requested URL was rejected. Please consult with your administrator."

Guest       371 days ago     #
getting cant process your order at checkout

George       373 days ago     #
Not processing order zzzzzzz

Lisa       373 days ago     #
We cannot process this order ????

Guest       373 days ago     #
Prices £9999

TP       374 days ago     #
can't process order

Alan       376 days ago     #
We can't process this order.

Erin       378 days ago     #
Says can't process order...

Myname       378 days ago     #
Can't checkout

erin       379 days ago     #
cannot checkout

Guest       379 days ago     #
Can’t checkout

Guest       380 days ago     #
not processing orders

Guest       381 days ago     #
Won't let me process a payment.

js       387 days ago     #
crap website, even worse customer service. "We can't process this order." unless you remove all gift codes from checkout.

spesh       387 days ago     #
We can't process this order.

JC       393 days ago     #
Can’t process this order

Guest       393 days ago     #
paying by card on website

Guest       393 days ago     #
can't process this order

Guest       400 days ago     #
payment: We can't process this order.

guest       401 days ago     #
login errors

Guest       402 days ago     #
Cannot process my order.

Guest       402 days ago     #
'we can't process this order'

Guest       404 days ago     #
Check Out / Payment

Guest       406 days ago     #
Can't checkout

Wood       407 days ago     #
Have been reading comments from months ago with the same issue will not proceed to payment just how useless can Currys be

Guest       408 days ago     #
Log in issues

Guest       410 days ago     #
No email confirmation of order

Les       411 days ago     #
Checkout and registration 'internal error' x10
I am not surprised that stores such as Currus are closing ...... can't buy anything in them .... and even open an account ..... massive failure ....very bad website management in these times especially

Guest       413 days ago     #

Shane       417 days ago     #
I still can’t log into my account change my password loads times still can log in wen will this be sorted out ? Been like this for 3 days or more I want new tv ect

Ivan       418 days ago     #
cannot make/ select payment option

R       419 days ago     #
I can not do the payment.

Guest       423 days ago     #
Checkout payment process

Guest       424 days ago     #
cant process payment

Not known       426 days ago     #

Tony       428 days ago     #
Keeps on reporting "We can't process this order" before taking me to the page for payment. I'm not going to pay for something if they say they can't process it do abandoned it - Tried swapping other similar products in and get same issue - Going to to buy

Mark       430 days ago     #
payment not processing

Guest       435 days ago     #
Payment not procsessing

Guest       438 days ago     #
The basket won't load

Guest       440 days ago     #
Ok so I've tried all the links pinned by admin.
Sorry none of those links are any different and do not work either, they all get stuck in the same "Doom loop" preventing progression to payment section.
Even installed the app on my phone, does the same as above and does not work either...

Guest       440 days ago     #
Can not sign in to my ac, tried password reset numerous times. I used the email link to change it, then tried to sign in and it doesn't work. Just tells me I don't have an account or my password is incorrect.
Unable to create a new account that just comes back with an INTERNAL ERROR CODE!!!.
Tried to make an online purchase as a guest on 4 different devices but each time the checkout process gets stuck in a "doom loop" and won't progress to payment.
Reached out to the web chat but Currys blamed the payment handling service saying it was probably peak time and to busy.
Not impressed at all, spent two days trying to make a purchase.
Complete waste of time...

Guest       441 days ago     #
Can't process with payment

Guest       443 days ago     #
The requested URL was rejected. Please consult with your administrator.

annoyed       444 days ago     #
fix your online payments and dont charge me 73p for each time I try to pay

Guest       445 days ago     #
Card Payment

Kelly       445 days ago     #
Cannot proceed to checkout

Karen Allen       447 days ago     #
Cannot sign into account, says I don’t have account, I have paid for coffee machine, want to check status

J       453 days ago     #
for fuck sake, I have tried to pay for a device that I need for 3 days!!! It won't work. Currys, fix your service!!

hotel       454 days ago     #
fucking useless currys website

ES       456 days ago     #
can't process order

Guest       457 days ago     #
Cant process my order

M       459 days ago     #
Went to order and when I hit pay by card it flagged "We can't process this order."

James Dobson       459 days ago     #
Trying to pay to buy a washing machine, it comes up with we can't process this order in a pink box

Nafisa       461 days ago     #
I has a similar problem to many: Entered all details, went to to pay and it just froze. The continue to pay button wouldn't work. I created a new currys account and went to checkout and it worked, problem resolved.

Guest       461 days ago     #
Cant proceed to checkout on website

Guest       461 days ago     #
Can’t get to payment

Guest       464 days ago     #
Checkout will work if you do not create account, issues seems to be with account creation API.

Guest       465 days ago     #
Cant checkout

iain wheatley houghton       465 days ago     #
cant get to payment page

Guest       465 days ago     #
can't process order. "We can't process your order" msg pops up upon trying to pay

Guest       466 days ago     #
Entered all details go to continue to payment and just freezes!

Guest       466 days ago     #
The requested URL was rejected. Please consult with your administrator.

Marcella       467 days ago     #
Everytime I try to place my order it states can’t process order. It’s so frustrating as I really need to buy my item.

Cell       467 days ago     #
HELP: We can't process this order. On another computer cant even checkout. Item keeps disappearing from basket.

Del       467 days ago     #
Cannot get to the payment screen so can't actually buy anything. Odd way to run a business.

Omar       468 days ago     #
We can't process this order. On another computer cant even checkout. Item keeps disappearing from basket.

Sandra       468 days ago     #
Trying to place an order for the last 4 days. The continue to payment button won't work.

Stressed Guest       471 days ago     #
Takes all way to checkout but at the last stage after added payment / gift cards etc

Adam       472 days ago     #
No automated email for order confirmation sent been about 5 hours since order placed. On account it shows order been placed., what's going on. Any also one have this problem?

Guest       473 days ago     #
I've been trying to pay at checkout for 3 hrs a fridge freezer

Pauline       473 days ago     #
we cannot process your order

Guest       475 days ago     #
cannot pay by credit card says need a pin reader

Mrs Bevan       476 days ago     #
I’ve been trying for the last three days to make a purchase. I get as far as payment but it won’t process. It keeps saying due to a system error.
Looks like I’ll have to shop elsewhere..

Viktor       476 days ago     #
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 2771967056895209943
Your support ID is: 16531433778554394802
Your support ID is: 1249086060259758451
Your support ID is: 9529701871527855749
Your support ID is: 1249086060259778259
Your support ID is: 16531433778554443634

Guest       477 days ago     #
'We cannot process this order'

jb       477 days ago     #
orders can't be processed.....

Frances       478 days ago     #
Get all the way to end of the transaction and it just says We can't process your order

Guest       479 days ago     #
Can't process order at payment stage

Guest       481 days ago     #
Payments broken

Guest       482 days ago     #

Guest       482 days ago     #
Cant order

emma       482 days ago     #
unable to purchase, says cannot complete order

CyberSyd       484 days ago     #
Unable to login, says password not correct but then shows my name as if I am logged in but non of the functions work, believe its related to the previous cyber issues - keen to get my data out of there. don't trust the site or the company with my data..

Guest       485 days ago     #
Unable to complete delivery/payment options

guest       486 days ago     #
unable to process order

Guest       486 days ago     #
online payment system

Guest       486 days ago     #
won't take payment

Guest       486 days ago     #
We can't process this order

Guest       488 days ago     #
we can't process this order

Guest       490 days ago     #
Payment screen error

Guest       490 days ago     #
Payment screen systems error

Guest       493 days ago     #

Me       493 days ago     #
Unable to checkout

Guest       501 days ago     #
Unable to check out

Guest       508 days ago     #
Checkout and registration 'internal error'

Guest       513 days ago     #
cant check out

Goldie       517 days ago     #
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 2771967053649300945
Your support ID is: 2771967053649426609
Your support ID is: 2771967052155862486
Your support ID is: 2771967052155869334
Your support ID is: 16219941944414228916
Your support ID is: 2771967053651407639
Your support ID is: 16219941944414244500
Your support ID is: 16219941944414251092
Joke ?

John       524 days ago     #
Well they have lost my business, I tried for ages then went to John Lewis

Guest       548 days ago     #
can't process this order
That's all it says. Nothing about how or why.

Guest       548 days ago     #
I usually use Chrome, and Currys website hasn't been working properly for me for the last 2 days, using two different devices. I switched to Internet Explorer today, and even though it was slow and I had to constantly refresh, I eventually managed to place an order. Fingers crossed I actually get the item delivered!

debie geen       576 days ago     #
2 days ago I tried to make a urchase got to the payment screen, but then went back to my basket, so I thought I'd better check my bank, of course they've taken my money but no order, I'm so upset I've saved for this for my little boys birthday and now he's not going to have his present, supposed to be getting back to me heard nothing for days appaling

Guest       581 days ago     #

Guest       582 days ago     #
checking out

John       582 days ago     #
No response no ability to contact customer service

Lorna       584 days ago     #
Trying to pay for my order on website by card, you say you can’t process a card payment do I just keep clicking on Card

Guest       584 days ago     #
We can't process this order

Jackie       584 days ago     #
Cannot check out my basket and pay, also cannot arrange a click and collect option.

Guest       584 days ago     #
Cannot check out items in my basket and arrange collection from shop.

Guest       584 days ago     #
Won't let me pay and check out

Ian Bird       584 days ago     #
Website not working!!

guest       584 days ago     #
won't let me check out

Guest       584 days ago     #
error at check out won't let me complete

Guest       587 days ago     #
Can’t make payment

guest       587 days ago     #
website , almost as bad as their experts , not working no contact on phone

Chris       592 days ago     #
We can't process this order.

Sharon Drainer       592 days ago     #
Still can't process order

Sharon Drainer       592 days ago     #
Can't make a payment

Guest       601 days ago     #
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 11395632453630604626

Rob.       606 days ago     #
Currys website is down.

Sabina       606 days ago     #
can't access currys website

Guest       612 days ago     #
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 7434843323523042

Gaz       612 days ago     #
Its down again....

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 7494878515169054

jokers, why aren't the engineers on call???

Guest       614 days ago     #

BEN       627 days ago     #
Hey, there folks at currys! Why not post a message on twitter or somewhere with ETA when website will be back up and running? Too bad

MikeM       627 days ago     #
website is not accessible, just keeps loading and never finishing loading

Marty       858 days ago     # website is not working for me. I have tried multiple times, still not working. Multiple browsers even. Will change the service I am paying for very soon, and hope to eventually be able to buy a coffee that has cinnamon in it again. Sorry Curry', this is quite baffling. When you search for my place, you get an error message. I have all my shirts in a sealed bag. But the clerk says they are now sold out and cannot be resold. How can I get a refund from them? Does anyone have a solution? Because I don't know what to do. Any help and advice from you would be very much appreciated by me. Thank you in advance!