Cvs.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: cvs.com

Refill and transfer prescriptions online or find a CVS Pharmacy near you. Shop online, see ExtraCare deals, find MinuteClinic locations and more.
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 Cvs.com status: NO ISSUES  200 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on cvs.com. In this case, use the links below:

http://cvs.com    https://cvs.com    http://www.cvs.com    https://www.cvs.com


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Aj    •   17 days ago  # 2 May 2024 + 0 -

App opens but then doesn't show my info
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BH45    •   26 days ago  # 22 April 2024 + 1 -

CVs website cannot recognize birthdate
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Guest    •   52 days ago  # 27 March 2024 + 0 -
★ ☆ ☆ ☆ ☆

The web is messed up. The new app and set up sucks I cannot see or put meds in archive
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Debbie    •   66 days ago  # 13 March 2024 + 0 -
Can’t make purchases using the app

I am able to open the app as usual. When I do a search for lets say a makeup brand, it pulls up everything the brand has. However, when I attempt to click on a product I want, it knocks me completely out of the app and back to the Home Screen. This has been happening since yesterday.
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Guest    •   72 days ago  # 7 March 2024 + 1 -
★ ☆ ☆ ☆ ☆

The website is a nightmare
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Karen    •   73 days ago  # + 0 -
script info not available

prescription status unavailable - keeps switching back to face recognition - then buffers and does the cycle again Script info not available
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Susan Lang    •   80 days ago  # + 0 -
On hold

I was told yesterday that my prescription for Atorvastin was processing. It would be ready 15 min. Came back today and it's on hold along with all my other medications that are necessary. This is unacceptable. Switching to Walmart.
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Jo    •   80 days ago  # + 0 -
Can not reach pharmacy continues

Feb 28 still a problem. Can not reach pharmacies in Framingham MA. Phone system can not connect to anything.. It says Sorry sorry and ends the call.
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boop    •   81 days ago  # + 0 -

cant call the pharmacy, the bot that answers just keeps cutting out and repeating "sorry" over and over before ending the call
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Siri    •   84 days ago  # + 0 -

The pharmacy electronic system for controlled medications is down
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kelli fountain    •   84 days ago  # + -1 -

Drug discount cards not working. Being told by CVS that server is down
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Sapphire    •   93 days ago  # + 0 -

Site would not accept password and no reset email sent despite multiple requests.
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donna coulson    •   101 days ago  # + 0 -

trying to login in on cvs otchs giving error 500
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Brad    •   121 days ago  # + 0 -

Sorry app is down again
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Guest    •   121 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s pathetic that cvs offers such a sorry app
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D. M.    •   127 days ago  # + 0 -

got cvs app update on app store iphone 13 today.
app now crashes and will not open.
when can i expect it to be fixed?

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John Bay Village    •   128 days ago  # + 0 -

Android CVS app will not open. Phone reports the app has a bug and to update the app when available.
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Sue Rettig-Rogers    •   130 days ago  # + 2 -

CVS app down "due to technical issues" fir the past 2 days
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Sue Rettig-Rogers    •   130 days ago  # + 1 -

Unable to access my extra care card app "due to technical issues"
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Shannon F.    •   131 days ago  # + 1 -
Unfortunately I might have to switch pharmacies, I have to shop online and need consistency!!!

This is nothing new, if it's not down it will go down once you spend all your time filling your cart to check out just for all items to delete. This is very inconvenient. You would think all the money invested they would prioritize their app to keep the money rolling. I really like to use my rewards, I have to shop online due to medical issues. I'm thinking about switching to another pharmacy. GET IT TOGETHER CVS!!!
I really love the staff at my home store, I been dealing with them for years. Great customer service at my location Lancaster Pa. 17602 E. Lemon Street. Staff go out of their way to help. Unfortunately this issue is over their heads.
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Robert Harvey    •   132 days ago  # + 0 -

Can't download app says it has a bug
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Connie    •   134 days ago  # + 3 -

https://www.cvs.com/benefits/dashboard

Website not working
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Victoria    •   135 days ago  # + 0 -

CVS website down for hours 1/4/2024, 12:53 pm
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Marlene    •   136 days ago  # + 2 -

App keeps crashing
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ExFed    •   137 days ago  # + 1 -

I had used it in the morning on 12/31/2023. In the afternoon, it had an update available but after the update, it ceased to operate.
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ExFed    •   137 days ago  # + 0 -

This app has been non operable for several days now.
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liam    •   137 days ago  # + 4 -

cannot access my account with cvs.com/otchs for two days now.
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Kerrin tourville    •   137 days ago  # + 0 -

Web site not working
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A. N.    •   140 days ago  # + 2 -

website comes up, but I can't login or add anything to my cart
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Janet Heritage    •   140 days ago  # + 2 -

Can't access the app....I've tried several times and it won't allow me to get to my account
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Sia    •   140 days ago  # + -1 -

Can long on to check my schedule! Is the system down?
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M. Stoner    •   141 days ago  # + 2 -

Cannot get on the cvs app
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Guest    •   141 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unable to access the itch’s site today? Is there a problem?
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Guest    •   152 days ago  # + 0 -
CVS app never works

Worst app ever, never works, always telling me I'm giving wrong email or password, I never am. Constantly locking me out, wtf CVS? Make your shit work
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Guest    •   158 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Wish there was an option for zero stars. I have been trying to access my rewards/offers for 2 weeks. Same message each time. Called customer service. The only thing they can tell me is that the app is down. They don’t know why or when it will be fixed. ????????
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Old & impatient    •   159 days ago  # + 0 -

CVS Caremark, white screen after signing in .... ten days. Caremark says “I don’t know “ but lots of people calling saying same thing
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Robert S    •   159 days ago  # + 1 -
Incompetence at its height!

NO STARS! ZERO! Incompetence at its height! This company is UNABLE to keep its servers running reliably. The ONLY reason I use them is because my insurance (Anthem) is contracted with them, otherwise I'd be shopping elsewhere for my meds.
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Guest    •   159 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Unhappy. I have had a PM7 error for 4 days now and they still don't have it fixed
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Guest    •   166 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Waiting on line for my meds and your pharmacy system is down!
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Guest    •   170 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Errors logging in. Feedback link broken. The site is totally messed up. Just terrible.
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Kelly D.    •   171 days ago  # + 0 -

Online Checkout won’t process my discounts but will allow me to proceed without using coupons and discount code. WTF?
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Lakin L    •   181 days ago  # + 0 -
Reroute to browser from app

Anytime, I click the CVS app to open it, I am rerouted to a web browser, where I am not signed in, yet my rewards are available, and it shows my rewards card info, as if I am logged in
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Jim Crockett    •   192 days ago  # + 0 -
Repeat CVS app bounce

The CVS app will not work on my S22 Ultra today in NC. It just bounces and will not display anything and returns to main screen. This happens often!
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Judi Mosher    •   192 days ago  # + 0 -

I cannot get into the cvs otc account for bcbs minnesota
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Guest    •   196 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It's offline too often
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Guest    •   197 days ago  # + -1 -
★ ★ ☆ ☆ ☆

Repeatedly showing app is down. Trying to shop. Walgreens is directly across street from local CVS.
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Guest    •   198 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It's plagued with trouble most of the time and now it's not working with the latest Android update
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Pete    •   203 days ago  # + 0 -
Site down for hours

Western Union site has been down for 10hrs. Technical issues? How many days until it gets fixed! Absolutely ridiculous for a company such as Western Union!
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Sherrie    •   204 days ago  # + 0 -

Can not sign into cvs. Just keep getting a rolling screen back and forth
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Gregory Polk    •   204 days ago  # + 1 -

Can't sign in. Guess the site is down as usual!!!
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DJ    •   212 days ago  # + 1 -

Neither my app or the website is working. I would really like to use my coupons and my extra care card….
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Guest    •   213 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Been trying for 2 days to schedule flu and covid vaccine. Never get text verification code.
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F    •   220 days ago  # + 3 -

An "unexpected error" keeps occuring when trying to log in or reset my password from desktop.
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Ski    •   221 days ago  # + 0 -

CVS screwed up with their new “voicemail”. When I call I’d like to speak with someone especially when the app is down!!!!
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Guest    •   221 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot schedule delivery of prescriptions
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Dina    •   222 days ago  # + 1 -

None of my perscriptions are showing up, trying to call my pharmacy but no one picks up, 30 min on hold now. (DC)
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Guest    •   222 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It’s always down.
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AFS    •   222 days ago  # + 0 -
Phones

Called all this weekend and today (10/6-9). No one picked up after waiting for 5-10 min. Today the phones are not even ringing. (Bloomington, IN)
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Guest    •   225 days ago  # + 0 -

Called numerous times and no one picks up at the pharmacy. Waited on hold 45 minutes each time before giving up. Oct 5 and Oct 6.
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Guest    •   225 days ago  # + 1 -

Tried calling cvs numerous times and it tells me there is a problem, their system is down and to try back later. October 5th and 6th.
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Guest    •   226 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

I cannot access my prescriptions
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Guest    •   235 days ago  # + 0 -

Can’t sign on
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Guest    •   235 days ago  # + 0 -
★ ★ ★ ☆ ☆

hard to sign on
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Guest    •   238 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

retrieving pharmacy records never works... over months and months
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Gues    •   254 days ago  # + 0 -

I can’t log in on the website! App is always very slowww but still not working today
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Guest    •   254 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Won’t allow logging into acct
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Guest    •   278 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App never works properly, and gives insufficient and confusing information
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fedup    •   278 days ago  # + 0 -

app spins and freezes, website doesn't load, automated phone trees says 'there's a problem' and hangs up on me. Get it together CVS
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Guest    •   282 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can't get my prescription delivered. Technical issues the web site says
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Guest    •   288 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Haven't been able to see my prescriptions for almost a month.
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Guest    •   293 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

terrible site
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Bryan    •   293 days ago  # + 0 -
CVS/Caremark app and website still not working

CVS Pharmacy and CVS/Caremark apps and website all say I don't have any prescriptions on file or recently filled. What is the deal, this has been being going on all month long. Ugh!
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hg    •   294 days ago  # + 0 -
RXs all show "processing" won't reply back to secure messages

rxs all suddenly show "delayed" - were supposed to be delivered last week. Sent several secure messages over 3 days: no one is replying back. Not sure what's going on.
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Mike    •   294 days ago  # + 1 -

Pharmacy connection appears to be broken
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AP    •   295 days ago  # + 4 -

Pharmacy app not showing any Rx - acts like I need to sign up/connect. I can see them from desktop login.
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Guest    •   295 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Constantly broken
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Jennifer Carson    •   296 days ago  # + 10 -

It is not showing any of my prescriptions. It’s telling me to sign up. Like my account doesn’t exist.
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Letitia    •   296 days ago  # + 4 -

"Automatic Refills" Button on app not working.
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vvv    •   297 days ago  # + 1 -

site is still not working july 26
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Sharon C    •   303 days ago  # + 0 -

Can’t sign in to my CVS account to see my records. Failure screen pops up saying the problem is on their end.
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Mare    •   312 days ago  # + 0 -

doc office told me my meds not avail b/cCVS computr systm down July 10, 2023. Meds still not avail so I'm guessing still down July 11.
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Chris    •   312 days ago  # + 8 -
Are prescriptions submitted by my doctor in a queue?

Are prescriptions that were submitted by my physician stored in a queue while system is down or do I need to have my physician resend the rx once the system is back up again?
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Tad    •   312 days ago  # + 0 -
CVS said can't verify my insurance due to servers

Went to fill blood pressure script and they said come back tomorrow servers are down,
Hopefully I make it till then.

Rockford , iL. CVS. - Tad
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Angie    •   313 days ago  # + -1 -

CVS insurance/verification system has been down for hours. They said it's a bigger issue with all CVS and Walgreens
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Guest    •   313 days ago  # + 5 -
★ ★ ★ ☆ ☆

Computer issues can't fill scipt
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Ms. A    •   315 days ago  # + 0 -

This is the worst website. Is there ever a day the server is NOT down?
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OneRadicalDad    •   315 days ago  # + 1 -

Can't sign in on app or website. Says "technical issues". Been like this for 2 days straight.
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K    •   326 days ago  # + 3 -

Coupons and rewards aren't applied to order. Technical error has been listed for the past few days.
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Irene    •   333 days ago  # + 0 -
App crashing June 20 2023

Cvs app was updated at 3 am today. Now the app opens then crashes. I forced stop. I restarted my Samsung android phone and it is still crashing.
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Dano    •   340 days ago  # + 1 -

during login on multiple devices I get the error:
An unexpected error occurred

Please try again
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Guest    •   344 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App shows zero prescriptions and the web page always gives me the error "Something went wrong".
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Guest    •   345 days ago  # + 0 -
CVS Pharmacy Dashboard - can't access

the pharmacy dashboard page constantly reloads preventing you from entering your DOB and phone number. This is true for several web browsers.
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Donna    •   346 days ago  # + 0 -

Is the photo system down in Oberland Park today June 6?
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Guest    •   349 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Incredibly slow login, continual outages and useless errors like sorry we are having difficulties. You would think a medical site would be more reliable. But that's CVS for you.
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Guest    •   359 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website frequently down, sometimes says my password is wrong, when I know it isn't, so I close down the site and sign in again and of course, the pw is correct. There are two different parts to the website, and they show different coupons I have available. Also, I'm sick of the constant verifications every single time I sign in. On my computer, it's better than if I were having to do it on my phone. Worst website ever. FIre your IT team. They're not worth a penny.
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PAM    •   365 days ago  # + 0 -

Trying to put in an order to CVS for 2 days and the website will not let me log in. Glenmont NY
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Jmh    •   368 days ago  # + 0 -

Tried scheduling vaccine shot yesterday and today no dice- enter all the info and at the final page it crashes. Wonderful
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Na    •   371 days ago  # + 1 -
Error code pm7

Error code pm7 every single time I try to look at my prescriptions. I have no idea if its ready or not . This has been going on for awhile, like weeks i think even longer. Its so freaking irritating!!!
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Barbara    •   372 days ago  # + 0 -
CVs OTCHS not working

Keep trying to log into OTCHS feature which lets me order OTC products through MediCare, it doesn’t recognize my email or insurance member #
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Guest    •   374 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Every time I try to order photos on line the website loses my entire order. Today, once I press "Done" nothing happens & all my work is lost. This website needs a lot of improvement. Today is May 9th in the P.M.
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Lynda    •   381 days ago  # + 0 -
CVS Web Service

Called customer service she told me system down do not how long it will be unable to login. When ask her to connect me to IT said she had no phone # for them. Very very unhelpful. Really your going to work for a company that you say service is down but she was able to pull me up had to verify all my information. Think time to find a new drug store
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Emily    •   381 days ago  # + 1 -
UPDATE - CALL CUSTOMER SERVICE TO RESET

Just called CVS.com customer service. Explained the situation, they reset my account and everything seems to be working now! Highly recommend anyone having trouble to call 888-607-4287!
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Emily    •   381 days ago  # + 0 -

Still can't log in! It's been 2-3 weeks!! Can't check prescriptions in app or website. Doesn't matter if on phone or computer.
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Guest    •   384 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Been down for hours
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Alyssa    •   387 days ago  # + 0 -

Same as Emily below!
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Emily    •   388 days ago  # + 6 -
Frustrated

CVS app and .com are not allowing log in. OTP Verfication just spins and spins or tells me code is invalid even when copied directly from text. Unable to check on prescriptions.
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Rita    •   391 days ago  # + 0 -

Haven't been able to access 'extracare deal and rewards' on the website for the past 2 days.
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Guest    •   392 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Terrible app.
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S    •   394 days ago  # + 2 -

Keep getting technical error when signing into my cvs account.
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Guest    •   394 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

There web site has been down for 4 or 5 days
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Kat    •   395 days ago  # + 1 -
500 internal server error

I am not getting notifications of my prescriptions being ready. Try to go to account to check preferences but get a "500 internal server error" message.
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Deidre    •   398 days ago  # + 1 -
Help

Haven’t been able to log in for a week. Makes give my DOB, then makes me send a verification code to my phone and then says it’s wrong when I type it in and says reached an error!
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Guest    •   402 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I cannot connect. It has been several days and still nothing happens when I try to sign in to CVS.com
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Guest    •   406 days ago  # + 1 -
Unable to Log Into CVS.com

I cannot sign in to CVS.com. I get a message saying there was "an unexpected error:" and to try again later. It is now 3:47 AM and I have been getting the same message for the last 24 hours. I am in Stamford, CT.
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catherine    •   408 days ago  # + 0 -

Website log in does not load the evening of 4/5/23 or 4/6/23.
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Guest    •   409 days ago  # + 0 -
★ ★ ★ ☆ ☆

App and website goes down literally every other week. Whats the point of updates if they don't fix these issues. Why are they being paid during a website/app outage? They caused it, therefore they must be docked pay til it's resolved.
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Jeff    •   409 days ago  # + 2 -

Web site continues to return "An unexpected error occurred. Please try again"
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Joanne    •   409 days ago  # + 2 -

Systems are back up in East Islip, NY. I picked up my scripts at 2:15pm
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guest    •   409 days ago  # + -1 -

cvs.com not working for last two weeks. Can't sign in to check communication preferences or payment preferences
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Kiki    •   409 days ago  # + 0 -

Anyone know if this system is back up
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Guest    •   409 days ago  # + 0 -

System down in wv for a few hours now. Can’t pick up my meds. ????
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Guest    •   409 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Lousy lousy service it should be less then 1 star
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April    •   409 days ago  # + 1 -
Nationwide system outage April 2023

Unable to log on to check status of prescriptions. Called CVS Pharmacy the pharmacist said it's been down for days Nationwide!
How can a billion dollar company have so many issues, and not be proactive about ensuring their customers don't run out of the medications they need
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Anonymous    •   409 days ago  # + -2 -
Comment is hidden.

Guest    •   409 days ago  # + -1 -
Web site (and likely in-store systems) still down

Discovered the outage at local MA CVS in line to pick up rx. First the technician could not find my order in system. Minutes later it was discovered all systems not connecting. Web site continues to return "An unexpected error occurred. Please try again"
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Guest    •   409 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Nasty pharmacy staff. Not helpful at any store.
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Guest    •   409 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Always issues with sign in
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Joey    •   409 days ago  # + 0 -

this website has it's own problems. click post comment and website keeps coming back with error, but posts it later.
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Joe    •   409 days ago  # + 1 -

Says that "An unexpected error occurred" when I enter my user name. Not able to log into my account.
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Joey    •   409 days ago  # + 10 -

Can't log-in to check prescription status. Get -An unexpected error occurred
Please try again- after entering email address.
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Joey    •   409 days ago  # + 0 -

Can't log-in to check prescription status. Get -An unexpected error occurred
Please try again- after entering email address.
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Joey    •   409 days ago  # + 0 -

Can't log-in to check prescription status. Get "An unexpected error occurred
Please try again" after entering email address.
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Val    •   409 days ago  # + 1 -

Same can't login in
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Gus    •   409 days ago  # + 3 -

Cant login in and check medications
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Guest 2    •   411 days ago  # + 1 -

Cvs site not first not listing medications and now not accepting known passwords. Tried all family members with no luck
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Christopher booker    •   411 days ago  # + 0 -
I'm leaving cvs

I absolutely hate CVS pharmacy with a passion, their app is useless and their pharmacy screws up my medicine constantly and they refuse to fix it, I'm done with CVS
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Guest    •   412 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

site is down for quite a while, what's wrong with you guys?
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Guest    •   420 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Refused to refill script that had one refill allowed by doctor. Doctor did not respond to CVS about issue.I refused to do another video appointment with doctor to as him to verify his script. This is migraine med. I transferred script to Independent pharmacy.
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Verron    •   432 days ago  # + 0 -

My app will not stay open and keep getting error messages stating there is a bug. I wanted to see what crts I received
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Michele    •   432 days ago  # + 0 -

My app will not open...says there is a bug and won't work until admin fixes it...PLEASE FIX!
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Teresa Irwin    •   432 days ago  # + 0 -

I cannot get my CVS app to stay open want to place a order it won't stay open
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Guest    •   432 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I already DID … he was DISTESCTUL
and NOT THE LEAST HELPFUL
I want his NAME ‘ n’. PHARMACEUTICAL ID or I’ll walk in TOMORROW n’ EMBARESS HIM as he’s DONE ME … APPAULED with all YOUR STAFF
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Oliver    •   433 days ago  # + 1 -

PM7 error for over one year. Cannot view/refill prescriptions. Why?
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Guest    •   439 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site is ALWAYS down
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Guest    •   444 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Won't deduct my extra bucks from online delivery order
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Joe    •   450 days ago  # + 0 -

unable to login
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Amir    •   450 days ago  # + 0 -

unable to login
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Guest    •   452 days ago  # + 0 -

Unable to login due to error. Have tried for the past two days,
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Guest    •   456 days ago  # + 0 -

Can't log in online no matter what link I use
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Guest    •   458 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Unhappy. Website hasn't worked in weeks.
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amk    •   468 days ago  # + 0 -

says cannot access website if international
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Rocco    •   473 days ago  # + 0 -

When trying to sign in, after entering my email address, I receive a message:
"An unexpected error occurred

Please try again"
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Mary Hammock    •   475 days ago  # + 0 -

signin comes with an error.
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Guest    •   486 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Server down message for at least a week.
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Sarasota FL    •   505 days ago  # + 0 -
CVS servers out

A friend just went to get his Rx, which is ALREADY PAID FOR by Medicare. Cannot get it because CVS servers are down and the barcode can't be scanned. NO activity in pharmacy. You can make purchases for cash only in the store. I HATE CVS/CAREMARK. Only use it until I get another insurance carrier Jan 1st.
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Guest    •   505 days ago  # + 0 -
★ ★ ☆ ☆ ☆

laptop and mobile app give different info, they are difficult to navigate as the search feature doesnt recognize simple queries. I have to use a new password every time I acess the app. What a POS.
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Guest    •   508 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It's so frustrating
Trying to buy something is impossible
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Guest    •   513 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Technical glitch won't let me schedule vaccinations
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Guest    •   517 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The Pharmacy is always down or not working.
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Burbank, CA    •   520 days ago  # + 0 -

App log in worked but not on different computers or browsers. Even turned off these extensions: LastPass and AdBlock
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Guest    •   520 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unhappy- trying to place an app/online order for two days and have been receiving the following message: We’re fixing a technical issue
Coupons and rewards applicable to your order may not appear right now.

Can’t get a hold of anyone for help
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Guest    •   522 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can't access the rx part of the app and it hasn't worked at all in a VERY long time! I work in IT and this level of service wouldn't.be acceptable at all.
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M.Arnold    •   523 days ago  # + 2 -

When I try to look at my CVS vaccine records, I get "We can’t complete your account right now. Please try to sign in again later."
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Thomas L Maccarone    •   531 days ago  # + 2 -

Hire some GREAT IT people not just GOOD ENOUGH PEOPLE.
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Thomas L Maccarone    •   531 days ago  # + 3 -

Tried to log in to my account which I have had for 15 years.
I get an error message "Unexpected error try again"
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PK    •   532 days ago  # + 2 -

The pharmacy section of the app (you know, the only reason you'd download and use the app) hasn't been working for at least 4-5 weeks.
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Guest    •   532 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It's down most of the time
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AK    •   534 days ago  # + 1 -

Glad I'm not the only one that's had issues for days now! And, this isn't the first time. Do better, CVS
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Guest    •   534 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Difficulty signing in frequently.
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Stressed mom    •   535 days ago  # + 1 -

Stupid CVS rx app is STILL not working! What a waste of time! They should have fixed this by now.
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getting frustrated    •   537 days ago  # + 1 -

can not see what is in my cart
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average joe    •   541 days ago  # + 1 -
joe

cvs dot com is down. such a mickey mouse company! on thanksgiving no less when people still need their medicines refilled and to buy vital health items!
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Guest    •   542 days ago  # + 0 -
★ ★ ☆ ☆ ☆

3rd time in 4 days can't access server!!
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Allison    •   549 days ago  # + 2 -

can't access the pharmacy on the website; it takes me back to homepage and asks me to log in again. also, the app hasn't worked in months.
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Mark Seguin    •   550 days ago  # + 2 -

CVS App not working again sever down. Can not access RX scripts
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Guest    •   552 days ago  # + 0 -
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Ad will not load
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Guest    •   552 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Can’t get on my CVS account
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Harvey Arkawy    •   553 days ago  # + 0 -
What's with Chrome?

I couldn't log in using Chrome on my Windows 8.1 desktop, but was able to log in via Chrome on my Android phone as well as Firefox on my Windows 8.1 desktop.
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Guest    •   554 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website not working all october november 2022
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Guest    •   554 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Very unhappy. I can't access my coupons, deals or discounts.
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Tammy Fraser    •   554 days ago  # + 1 -
Bad Website

Your website is horrible. It used to cone right up to display my account. Now I have to spend 20 minutes to get to my info & most of the time it just keeps searching never displays my discounts or deals. What the heck did you change?
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Jennifer Jacksonville    •   556 days ago  # + 3 -
New website does not give accurate descriptions of prescription Issues

New website is awful. A couple of my medications have issues, on Hold or 1 has been Processing for a few days. When I click - Click here for more information I am redirected to a page saying SORRY we can
t access this information right now. Please try again later. The last website was way better than this new one. Nobody likes calling CVS to listen to the awful music for sometimes 45 minutes or more. If it was not for my insurance forcing my hand, I would be out of there.
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Deb    •   556 days ago  # + 2 -

It won't let me check out my online order
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Valerie    •   556 days ago  # + 1 -

Was in the middle of uploading photos and now anytime I try to go to a CVS photo link it won’t work.
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Gail    •   561 days ago  # + 0 -

Having exact same problem as Mickey D. Can’t get coupons or extrabucks on my card. They then expire and I get no credit for purchases at CVS stores. Has gone on too long.
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Cassidy H    •   561 days ago  # + 0 -

Just picked up my medications yesterday from CVS and they aren't showing up on my CVS account.
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Mickey D    •   561 days ago  # + 0 -

Cannot get CVS coupons to my card
This has been going on for a month
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Guest    •   562 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website not responding after logib
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Scott R    •   562 days ago  # + 0 -

Been trying for days to download vaccine records. Even followed steps in YouTube video without success. Poor customer service.
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Sean M.    •   566 days ago  # + 1 -

My wife and I are having the same problems as poster Anne wrote about. Shop in cvs stores often and because extracare link or emails listing rewards won’t load ,have missed out on extra bucks money for the past month or so. No matter who we call or email the issue remains and our rewards expire. Is anyone else experiencing this? If so we would really appreciate hearing.
Also won’t let us sign in sometimes and error message comes up.
Thank you.
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Mrs Williams    •   567 days ago  # + 4 -

I HATE CVS WEBSITE! NEVER WORKS!
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Marie    •   567 days ago  # + 2 -

Logged in CVS both app on phone and cpu. It says there are no active prescriptions for past 6 months. I take 5 medications and have used CVS for several years. Checked my husbands account....same thing.
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Guest    •   567 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

a) no log-in on Mac
b) COVID-19 cards not available to "Wallet"
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Jennifer    •   568 days ago  # + 0 -

Yes, this issue has been happening for weeks now. Have to click "All Prescriptions" a couple of times before it goes to the Pharmacy Dashboard. Soooo irritating, I don't know how they don't know about this to resolve it already.
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Jean    •   568 days ago  # + 1 -

Sign in page will not load. Have tried several times today and yesterday. Can’t check status of prescriptions.
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Anne    •   568 days ago  # + 0 -

Can’t load cvs rewards, deals or extra bucks to my card. Extracare link from cvs emails or cvs website just keeps spinning and won’t go through. Have made many calls, emailed to support line but nothing has been resolved.
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Guest    •   568 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site/app appears to be down even though received two text messages that updates were available.
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Sheri    •   569 days ago  # + 0 -

After login confirmation page keeps spinning & won't load. My pharmacy isn't CVS & they can't get my prescription processed through cvs caremark either. What is going on?
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Guest    •   571 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The pharmacy website is glitchy and slow
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matt    •   572 days ago  # + 1 -

Health Dashboad not loading all week..... One moment please.....
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