Ee.co.uk

Website: ee.co.uk

We're EE, the UK's No. 1 network with superfast 5G and 4G. Discover the best mobile phone, sim and fibre home broadband deals.

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Ee.co.uk comments

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on ee.co.uk. In this case, use the links below:

http://ee.co.uk    https://ee.co.uk    http://www.ee.co.uk    https://www.ee.co.uk

Guest       1 day ago     #
Log-in

Guest       4 days ago     #
Yet again, can’t log in…says I’m locked out.. try again in 20 mins

Guest       4 days ago     #
General Outage

Guest       5 days ago     #
Website

Guest       6 days ago     #
App

John Gustard       7 days ago     #
Hi Blank page for login

Guest       11 days ago     #
Log in

Long time EE customer       19 days ago     #
Attempting to load https://ee.co.uk or https://www.ee.co.uk (or just plain ee.co.uk) all result in a page conataining the single word "BLOCKED"

Rebecca       22 days ago     #
App not been working for 4 days now

Matt       22 days ago     #
App won't work - again

Steve       25 days ago     #
Why can I not login? the webpage freezes and does not proceed or refresh.

Pete       26 days ago     #
Worst app I've ever used ... unable to access on android phone and tablet. Will be changing provider in future. Fed up with this!

Guest       28 days ago     #
Ee app

G Pennington       28 days ago     #
I am not able to get on to app for two days so cannot check my bill or
Usage












i






Twinkle       30 days ago     #
Website very slow and showing not able to show data usage, unable to gift data, comes up with an error saying not available at this time

Olive Yates       32 days ago     #
Mobile phone app says “Your app is being improved” this has been days. Cannot see my usage or data or credit level - please advise or help.

...       39 days ago     #
Can't log in to accounts

Steve.       92 days ago     #
MY EE APP not allowing me to log in,
Worked OK 48hrs ago, contacted EE but still not solved.
Gets to pin and I put it in but it automatically fills in pin numbers on confirm pin on second page and will not go any further.
Tried it on another Samsung phone but still don't work.

Lisa       93 days ago     #
Trying to pay my ee bill says something went wrong

Jane       102 days ago     #
Apps not working

Inga Rolfe       103 days ago     #
Have no signal on my mobile, please explain

Neil Toole       113 days ago     #
Cannot log in to my account. All Info correct. Installed new app,still can't login?

customer       113 days ago     #
login on app and website not working
website says Unable to validate the information provided
app non responsive

Person       114 days ago     #
When I try to login, page is blank with the word 'blocked' in top left corner

Andrew       140 days ago     #
I get this message when trying to log in, whether from website or app:
Unexpected Exception calling VC API

Chippie20       140 days ago     #
Cannot log in via app or website, cannot receive password reset email. Message "unexpected exception calling VC API"

SPIKE       140 days ago     #
"Unexpected Exception calling VC API"

Guest       142 days ago     #
Can't login
error: Unexpected Exception calling VC API

Neil       172 days ago     #
ee shop saying error 404

Guest       204 days ago     #
Tried to access the EE website a number of times today 9/12/22 and it does not load.

Paul       247 days ago     #
Can't log in

Julie Ashforth       279 days ago     #
I can't use the app to gift data or to check my families usage, my daughter is in south korea with no usable dataa so buying it as a add on ..I cannot check how much she's spending !! I bet when my bill comes EE won't be interested in my budgeting then !!!

Andrew King       296 days ago     #
website issue

Katy       297 days ago     #
Can’t log into account

F Brown       297 days ago     #
can't log in to website

Charlotte Ardley       301 days ago     #
Can’t log in on website or app

annoyed       309 days ago     #
can't log into app or website for past 3-4 days

Guest       312 days ago     #
Cannot login - last night or this morning

Guest       312 days ago     #
EE Log In not available !!

alec iles       318 days ago     #
Website keeps telling me I have successfully logged out and I am not able to login ! Now been on the phone trying to get through for 20 minutes.

Flip       325 days ago     #
Their website and app are garbage, going to go somewhere else at this rate

Guest       327 days ago     #
Can't log in....keeps saying I have successfully logged out . Notice a few people have been having this problem over a few days!

LJM       332 days ago     #
Still can't log in to ee keeps telling me I have successfully logged out

Chris S       332 days ago     #
Can't log in, keeps saying you've successfully logged out.

Tried the links in the pinned comment, same result.

Helen B       332 days ago     #
Can't log in, keeps saying you've successfully logged out

AlanD       333 days ago     #
Tried to login, but just keep getting a message saying You've successfully logged out.

Gary Miller       479 days ago     #
I have a mobile broadband and I cannot top it up on the website also each time I try to log into my ee account on the app I keep getting a message saying to verify email wich ive done several times but I still cannot log in

Rod Davis       487 days ago     #
cannot login to website or app

Hello       487 days ago     #
App login and website login

Guest       523 days ago     #
While trying to go to a book website, my iPhone takes me to the EE login page again and again. Why?

Guest       563 days ago     #
GeneralOutage

Cheryl Hayes       585 days ago     #
App not been working last 3 or 4 days. Website down today. How are customers meant to pay bills, share data etc!

ART       585 days ago     #
Cannot open EE app. Trying for the last two hours. Error message showing.

Val murdoch       585 days ago     #
Had no EE app for five days now and no phone signal either

m jackson       588 days ago     #
gobblegook !

m jackson       588 days ago     #
useless !

m jackson       588 days ago     #
no mobile connection

Lewis       615 days ago     #
Broadband

Will       625 days ago     #
Been trying to login to EE for 30 minutes :(

Darren Wright       626 days ago     #
unable to log into my ee account on their website or the app, very frustrating as I am trying to do my accounts which need to be submitted tomorrow

Guest       632 days ago     #
Phone signal

Ralf Simmons       639 days ago     #
Customer service told me no problems with my area bs11 and signal checker has hidden my comment about it being down ee is are dishonest no signal

Guest       639 days ago     #
Internet and signal