Ee.co.uk

Website: ee.co.uk

We're EE, the UK's No. 1 network with superfast 5G and 4G. Discover the best mobile phone, sim and fibre home broadband deals.

Report an issue Comments (63)

Server status information has just been updated.


Is Ee.co.uk up or down today?

Find out if Ee.co.uk is working normally or is there a problem today

 Ee.co.uk status: NO ISSUES

Ee.co.uk problems for the last 24 hours


Ee.co.uk not working?

Website is down, not accessible or buggy?

I have a problem with Ee.co.uk


Most reported problems:


Ee.co.uk comments

Leave a comment:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on ee.co.uk. In this case, use the links below:

http://ee.co.uk    https://ee.co.uk    http://www.ee.co.uk    https://www.ee.co.uk

Guest    •    1 day ago     #
Log-in

Guest    •    4 days ago     #
Yet again, can’t log in…says I’m locked out.. try again in 20 mins

Guest    •    4 days ago     #
General Outage

Guest    •    5 days ago     #
Website

Guest    •    6 days ago     #
App

John Gustard    •    7 days ago     #
Hi Blank page for login

Guest    •    11 days ago     #
Log in

Long time EE customer    •    19 days ago     #
Attempting to load https://ee.co.uk or https://www.ee.co.uk (or just plain ee.co.uk) all result in a page conataining the single word "BLOCKED"

Rebecca    •    22 days ago     #
App not been working for 4 days now

Matt    •    22 days ago     #
App won't work - again

Steve    •    25 days ago     #
Why can I not login? the webpage freezes and does not proceed or refresh.

Pete    •    26 days ago     #
Worst app I've ever used ... unable to access on android phone and tablet. Will be changing provider in future. Fed up with this!

Guest    •    28 days ago     #
Ee app

G Pennington    •    28 days ago     #
I am not able to get on to app for two days so cannot check my bill or
Usage












i






Twinkle    •    30 days ago     #
Website very slow and showing not able to show data usage, unable to gift data, comes up with an error saying not available at this time

Olive Yates    •    32 days ago     #
Mobile phone app says “Your app is being improved” this has been days. Cannot see my usage or data or credit level - please advise or help.

...    •    39 days ago     #
Can't log in to accounts

Steve.    •    92 days ago     #
MY EE APP not allowing me to log in,
Worked OK 48hrs ago, contacted EE but still not solved.
Gets to pin and I put it in but it automatically fills in pin numbers on confirm pin on second page and will not go any further.
Tried it on another Samsung phone but still don't work.

Lisa    •    93 days ago     #
Trying to pay my ee bill says something went wrong

Jane    •    102 days ago     #
Apps not working

Inga Rolfe    •    103 days ago     #
Have no signal on my mobile, please explain

Neil Toole    •    113 days ago     #
Cannot log in to my account. All Info correct. Installed new app,still can't login?

customer    •    113 days ago     #
login on app and website not working
website says Unable to validate the information provided
app non responsive

Person    •    114 days ago     #
When I try to login, page is blank with the word 'blocked' in top left corner

Andrew    •    140 days ago     #
I get this message when trying to log in, whether from website or app:
Unexpected Exception calling VC API

Chippie20    •    140 days ago     #
Cannot log in via app or website, cannot receive password reset email. Message "unexpected exception calling VC API"

SPIKE    •    140 days ago     #
"Unexpected Exception calling VC API"

Guest    •    142 days ago     #
Can't login
error: Unexpected Exception calling VC API

Neil    •    172 days ago     #
ee shop saying error 404

Guest    •    204 days ago     #
Tried to access the EE website a number of times today 9/12/22 and it does not load.

Paul    •    247 days ago     #
Can't log in

Julie Ashforth    •    279 days ago     #
I can't use the app to gift data or to check my families usage, my daughter is in south korea with no usable dataa so buying it as a add on ..I cannot check how much she's spending !! I bet when my bill comes EE won't be interested in my budgeting then !!!

Andrew King    •    296 days ago     #
website issue

Katy    •    297 days ago     #
Can’t log into account

F Brown    •    297 days ago     #
can't log in to website

Charlotte Ardley    •    301 days ago     #
Can’t log in on website or app

annoyed    •    309 days ago     #
can't log into app or website for past 3-4 days

Guest    •    312 days ago     #
Cannot login - last night or this morning

Guest    •    312 days ago     #
EE Log In not available !!

alec iles    •    318 days ago     #
Website keeps telling me I have successfully logged out and I am not able to login ! Now been on the phone trying to get through for 20 minutes.

Flip    •    325 days ago     #
Their website and app are garbage, going to go somewhere else at this rate

Guest    •    327 days ago     #
Can't log in....keeps saying I have successfully logged out . Notice a few people have been having this problem over a few days!

LJM    •    332 days ago     #
Still can't log in to ee keeps telling me I have successfully logged out

Chris S    •    332 days ago     #
Can't log in, keeps saying you've successfully logged out.

Tried the links in the pinned comment, same result.

Helen B    •    332 days ago     #
Can't log in, keeps saying you've successfully logged out

AlanD    •    333 days ago     #
Tried to login, but just keep getting a message saying You've successfully logged out.

Gary Miller    •    479 days ago     #
I have a mobile broadband and I cannot top it up on the website also each time I try to log into my ee account on the app I keep getting a message saying to verify email wich ive done several times but I still cannot log in

Rod Davis    •    487 days ago     #
cannot login to website or app

Hello    •    487 days ago     #
App login and website login

Guest    •    523 days ago     #
While trying to go to a book website, my iPhone takes me to the EE login page again and again. Why?

Guest    •    563 days ago     #
GeneralOutage

Cheryl Hayes    •    585 days ago     #
App not been working last 3 or 4 days. Website down today. How are customers meant to pay bills, share data etc!

ART    •    585 days ago     #
Cannot open EE app. Trying for the last two hours. Error message showing.

Val murdoch    •    585 days ago     #
Had no EE app for five days now and no phone signal either

m jackson    •    588 days ago     #
gobblegook !

m jackson    •    588 days ago     #
useless !

m jackson    •    588 days ago     #
no mobile connection

Lewis    •    615 days ago     #
Broadband

Will    •    625 days ago     #
Been trying to login to EE for 30 minutes :(

Darren Wright    •    626 days ago     #
unable to log into my ee account on their website or the app, very frustrating as I am trying to do my accounts which need to be submitted tomorrow

Guest    •    632 days ago     #
Phone signal

Ralf Simmons    •    639 days ago     #
Customer service told me no problems with my area bs11 and signal checker has hidden my comment about it being down ee is are dishonest no signal

Guest    •    639 days ago     #
Internet and signal