Website: hobbycraft.co.uk

Buy all of your essential arts and crafts supplies. Shop for arts, crafts, making and baking online or in 95 UK stores. Free delivery over £20.

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on hobbycraft.co.uk. In this case, use the links below:

http://hobbycraft.co.uk    https://hobbycraft.co.uk    http://www.hobbycraft.co.uk    https://www.hobbycraft.co.uk

Guest       2 hours ago     #
General Outage

Guest       3 hours ago     #

Guest       6 hours ago     #

Guest       2 days ago     #

Guest       3 days ago     #
Ordering procedure is stuck.

Guest       11 days ago     #

Guest       25 days ago     #
payment by card

jdev       25 days ago     #
PayPal window doesn't load. Trying to pay by card I get this error:
Uncaught ReferenceError: ga is not defined
at Object.isGoogleAnalyticsAvailable
at Object.trackPayButtonClick
at Object.checkoutTracking
at HTMLInputElement.onclick (basket?pperror=true:4475)
at Object.trigger

Diana       36 days ago     #
Unable to put items into basket

ross       55 days ago     #

Guest       64 days ago     #
Placed an order but not going through

Sally       80 days ago     #
Can't get from basket to checkout. The basket pops up along the side but when I try and checkout it glitches and scrolls up to top of basket

Guest       81 days ago     #
check out

KC       94 days ago     #
Still unable to pay, I have tried all the links and all are the same. I’ve tried in various browsers. When will this be sorted out?

KC       94 days ago     #
When are they going to sort this out!!!

Bob       94 days ago     #
Website, basket kept emptying, unable to pay or complete order. It's been like it all day. Keep it up Hobbycraft....if you want to loose business.

jo       103 days ago     #
taken me hours to shop online and twice my basket emptied itself, you just lost a £200 order as never shopping on there again. a whole day wasted, not happy

Simon D       130 days ago     #
Unable to pay at checkout

Lilacwonderdog.       138 days ago     #
Won't let me click on any payment method.

kai       140 days ago     #
nevermind, worked in edge for whatever reason :/

kai       140 days ago     #
cant add any items to basket

Guest       141 days ago     #
not able to place online order

Maggie       147 days ago     #
Although I have signed in to the website , it is not possible to add more than one article to the basket AGAIN!! So frustrating

Guest       152 days ago     #

Ms.T       164 days ago     #
Success! Tried Edge this time and it worked straight away. Order placed. Happiness.

Ms.T       164 days ago     #
Been trying to check out for days but no luck. Tried to register and failed. Nothing will add to basket. Using Firefox, but its the same on Opera. Will try downloading Chrome (sigh!) but really can't understand why this website alone has so many problems with my usual browsers.

Ros       176 days ago     #
This does not sort problem
Been unable to check out for last 10 days
Will have to order from elsewhere

Ros       176 days ago     #
cant check out basket

S Lawrence       178 days ago     #
I called Hobbycraftand got the solution. If you can't pay or the contact form's not available, it's probably your browser. You can either clear your cache data or change browser - Chrome worked for me.

S Lawrence       180 days ago     #
Can't pay by any method for the last 3 days and contact form doesn't load.

Annoyed       181 days ago     #
Website does not let you check out. Seems silly to have a website that doesn’t function. I would have thought that the primary reason for having this site was to let customers buy their crafts supplies. I guess they don’t want my money.

Liz BeeVee       186 days ago     #
Stock outages eg all types cellophane and instore missing lines staff blame awaiting reorders ! Lots of sale signs too

Guest       190 days ago     #
"We need to know the card holders name" even though my name is already in there on the payment screen!

MB       193 days ago     #
2nd day not been able to pay for items in basket.
Sorry, there was a problem with your payment please try again.

Flossie       196 days ago     #
I had the same thing in march and I had a voucher but I bought from another site.

Guest       197 days ago     #
won't let me pay for what's in my basket

Paula       197 days ago     #
Will not let me pay for items in my basket been trying for 2 days now, and cannot get through on phone the number just clicks off no one answering or no message either very frustrating

Sisi       199 days ago     #
Not able to make a payment

Guest       200 days ago     #
Cannot make payments

Guest       207 days ago     #
Won't let me pay for what's in my basket

RL       207 days ago     #
not accepting payment of any type

L C       208 days ago     #
Same issue as others are having - cannot make payment.

Mo       208 days ago     #
items in basket but will not let me pay for them!!!!!!!!!

Suz       210 days ago     #
not accepting payment. Tried again using first of suggested links from Admin. Still nothing happening when I click on any of the three options given.

Guest       210 days ago     #
taking payment once basket ready

Gav       216 days ago     #
Unable to complete check out

Ibrahim       224 days ago     #
Can't pay

Rodneysgirl       227 days ago     #
Keeps asking for my card name - already entered with a green tick next to it!

Guest       227 days ago     #
Also unable to pay, not possible to proceed to checkout

Guest       228 days ago     #
Not able to make a payment

Maggie       228 days ago     #
same issue as others are having, I can login but not able to make a payment

Liz       228 days ago     #
Sign in OK but unable to pay .

Guest       228 days ago     #
can't check out

Jane       232 days ago     #
Website will allow me to sign in but nothing else

Guest       238 days ago     #

Elaine       244 days ago     #
Tried all the links - same problem. Can't pay for goods in basket

Barbara Kelley       244 days ago     #
Won’t let me pay for goods in my basket.

Guest       254 days ago     #
cant check out