Shop online at Iceland Groceries and explore award winning products and convenient delivery slots. Free Next Day Delivery on orders over £35

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on In this case, use the links below:

Guest       5 hours ago     #

Guest       10 hours ago     #
Account suspended and no one knows how and when it will be fixed

Guest       11 hours ago     #

Guest       1 day ago     #
Trying to make payment. System refers me to Bank and codes but wrong contact number for me. Changed personal details but still same problem
Need shopping so will shop elsewhere today.

Guest       1 day ago     #
General Outage

Guest       2 days ago     #

Guest       3 days ago     #
Order not showing but oaypal have taken money

Guest       8 days ago     #
Not able to complete order but you still take the payment ????

v west       11 days ago     #
Cant pay

karren       12 days ago     #
Clicked on one of the links below & worked as been having issues paying but doing that has just worked......

Michelle       12 days ago     #
Tried for over an hour to pay for order ,will not accept my bank cards, now missed my delivery slot,tried to do live chat ,but (surprise)! No one available to chat!

Guest       12 days ago     #

Brian       12 days ago     #
them links below dont work

JUNE JARMAN       12 days ago     #
Won't let me pay for order!!

Guest       12 days ago     #
payment not being accepted

Wayne       12 days ago     #
I've been trying to pay for my order for the last two hours on the app and the website are your servers down

selina       12 days ago     #
can't pay by paypal

Guest       15 days ago     #
Checking out

Andrea       28 days ago     #
Access Denied
You don't have permission to access "" on this server.
Reference #18.2f4c7568.1640075429.72cb91ca
i have tried all the links suggested and all options suggested- wanted to see how to cook the turkey I bought rom Iceland and brought to Romania. Has Iceland blocked any access from outside UK? Wanted to shop online before I return too!

Mr Derick Colling Innes.       29 days ago     #
Iceland will NOT accept any of my cards. This is really very unprofessional and amateurish in which way they are going on, just blaming my bank which is NOT the case.

Mr Derick C. Innes       30 days ago     #
Will not let me use my card saying details are wrong. I checked 8 times all details correct.

MC       30 days ago     # definitely not working

Tracy piper       33 days ago     #
Won't let me use my card tried 8 times

Kathryn Mcafee       33 days ago     #
Keeps saying access denied

Guest       42 days ago     #
Pop up to get phone code to verify payment has my wrong phone number on it. Have cancelled orders I

Guest       42 days ago     #
Payment . Approve on bank app. Not able to on the iceland website. Tried 4 times !

Mrs heaney       45 days ago     #
I have a problem making a payment online approved by my bank but not letting me order

Maureen       50 days ago     #
I can not log in to Iceland for a week now or link from email messages? Is the web down?

Amy       52 days ago     #
It won't let me log in.

Kitty       52 days ago     #
Been getting an oops message for the last few days when trying to order something

Doris       54 days ago     #
This has been like this a whole 3 weeks plus now it would serve them right if they lost all their customers.

Gary       56 days ago     #
Website and app dont seem to be working today and links on emails dont work. 23/11/21

Guest       57 days ago     #
Not appctem my card

Guest       58 days ago     #
processing the order

J       60 days ago     #
I cant get a slot at Iceland. What is wrong with the website?

Maz       61 days ago     #
No booking slots available - same everyday for at least the last week

Kay       62 days ago     #
Still down in Hinckley Leics. Come on guys I'm bedbound and severely disabled, but there is others like me struggling with this today please get off your arsed and get it repaired.

Joe       63 days ago     #
Bloody nightmare

Guest       70 days ago     #
Not accepting any card payment just now

Guest       71 days ago     #

Neil Cox       74 days ago     #
I am unable to register for bonus card app. I follow every step then press register and then computer says NO! So frustrating.

A mcdaid       74 days ago     #
Having problems making payment for my online shopping tried numerous times without much luck ,my time has expired 4 times already please advise or will have to order from another company sorry I'm housebound and get out to dhop

geust       74 days ago     #
no slot to pick

mugs       76 days ago     #
cant complete order, won't checkout

Yzanne Good       82 days ago     #
I'm waiting for password reset info so I can sign in to Bonus Card app, absolutely useless customer care!

Jan Auget       85 days ago     #
Website won't complete my payment and wouldn't accept a code I had received for missing items on last order. Really angry as I needed the order for tomorrow.

Guest       86 days ago     #

Guest       88 days ago     #
wont except card payment white blank box

Guest       90 days ago     #

J. Probert       91 days ago     #
Tried four times to pay for my shopping this afternoon for delivery tomorrow, but Error message kept coming up: "There was an error processing your request." So I had to give up, what a waste of time. And no shopping ... so annoying.

Jacqueline Alligan       93 days ago     #
Can't access my account to place

Claire Burgin       95 days ago     #
It won’t let me edit my order

Guest       95 days ago     #
Payments not going through getting annoyed now

Dardandec       97 days ago     #
Bonus card not letting me in, website not responding.
Been the same for more than 2 hrs now.

Margaret       98 days ago     #
I can't log in to my account it keeps closing down

Vera Mack       99 days ago     #
I can't pay for my order it keeps saying N/A for balance. Tried a different device on a different network but it's still the same. It won't let me pay

Mark       99 days ago     #
Can’t complete a shop, most items selected come up with a ‘500’ error.

Debbie       99 days ago     #
I can't login into my account!!????

Kim       101 days ago     #
Unable to log into the account. Able to shop and book a delivery slot but not log in and confirm shopping or pay.

Morgan       102 days ago     #
Payment not working just goes blank

Suzanne       102 days ago     #
No pictures for items and when you click on them can’t order

Guest       102 days ago     #
Payment system down message showing on app to use PayPal or try later

katrina       102 days ago     #
circle of doom for ages

O Thomas       102 days ago     #
Payment just keep processing but not going through

Thomas       102 days ago     #
Payment not working, not recognizing cards.

Lindsey       102 days ago     #
payment Process Not Working

Cory       102 days ago     #
Payment processing

Ed       102 days ago     #
Payment not working

cherie       102 days ago     #
payment not working, just keeps processing

Fiona       102 days ago     #
Payment notxworking. Not recognising my card

Guest       102 days ago     #
Not processing payment

Rae       102 days ago     #
Payment not working

Guest       102 days ago     #
Payment not working

Rose       102 days ago     #
Payment not working

J R       102 days ago     #

Wendy       105 days ago     #
Payment not working

Ian       105 days ago     #
Online payment system not working

Laurie       107 days ago     #
Usual cookie issues but I am unable to clear them.

Guest       108 days ago     #
payment system

Guest       108 days ago     #
online payment

Gail       108 days ago     #
Won't accept payment online

David Morris       108 days ago     #
Unable to get on either of my labtops

Guest       109 days ago     #
Payment not working

Josie Taylor       109 days ago     #
Verification code not being sent to phone or email ? Have been trying to complete a shop for 3 days. Issue is Iceland's !

Guest       109 days ago     #
Not receiving One time verification code

Pj       111 days ago     #
Payment not working

Guest       112 days ago     #
Paypal payment

jane burbery       113 days ago     #
mine just says access denied

Guest       116 days ago     #
Issues with accepting payment

Guest       118 days ago     #

Guest       118 days ago     #
Captcha keeps coming up and not being accepted

Jimm       120 days ago     #
The website worked ok for the choosing items part, but would not allow any payment details to be entered, I have tried three different computers and two phones, on one phone we got a message " you do not have permission to access this site" I suspect that Iceland are making the same mistake that all of the recently closed down shops made, and that is to value your data more than your custom, and so clog up their sites trying to steal your privacy

Simon       120 days ago     #
None of the links below are working all have the same error message. The desired resource was not found. Reference: 0.ae997a5c.1632160586.1bd6ea63 /

Guest       121 days ago     #

Guest       123 days ago     #
Payment not going through

Bill       123 days ago     #
Tried all the linksbelow the admin post and they are all the same site will not load or work

Bill       123 days ago     #
Will this problem with your website be sorted very shortly this is going to cost you a lot of money thanks

D       123 days ago     #
Website won't load keeps buffering

K Harper       123 days ago     #
Website won’t load at all

laura       123 days ago     #
your site is not up loading or very slow and buffering

Michael       123 days ago     #
site is very slow to load up (if at all) and when trying to checkout it keeps failing to load next screens :-(

dean       123 days ago     #
site not working

stephen       123 days ago     #
I have tried to get to pay Iceland on my bank card, with no money trouble's with it or date's. and the authorization part will not work why?... can anyone tell me why this not working!.

Guest       123 days ago     #
my iceland card payment authorization does not work. no bank issuse

Meg       125 days ago     #
can't amend my order.

Guest       126 days ago     #
Will not accept payment on website or app,all details are correct and money in account. Have used iceland online for three months and no trouble. Its stops and will not load processing payment. It comes up blank screen on website and bad request on phone. I now have 74 items in my basket just sitting there. Please fix as extremely annoying as i use iceland to buy food for my mother also.You guys are losing so much money and customers.

Guest       126 days ago     #
Not accepting payment. Why?

Guest       127 days ago     #
Sentvmy payment but not gone through in a panic

Maz       127 days ago     #
Can't select address for delivery

Guest       129 days ago     #
Payment acceptance

Guest       131 days ago     #
Payment isn't going through. Have tried several times. No problem with bank account.

bobo       131 days ago     #
refused my bank card 3 times today.

Jamie       131 days ago     #
My tablet keeps saying "Desired resource not found" with every attempt to get onto the iceland website

Brenda       132 days ago     #
access denied WHY? I usually use Iceland at least monthly with no problem

Mrs Patricia mccomas       132 days ago     #
Acsess denied yet again whats wrong with iceland online shopping very frustrating

Shirley Milsom       132 days ago     #
Unable to make payment for groceries. Click on payment and nothing happens

Sandra       133 days ago     #
I try to get online shopping but i got error i can't order

Guest       133 days ago     #
Back working OK today. TUESDAY 11.OO AM

Guest       133 days ago     #
Back working OK today

Christopher       135 days ago     #
Turned off VPN now I can access their website.

Guest       136 days ago     #
Tried again yesterday and today.
Still won't take payment.Waste of time

Guest       136 days ago     #
Website is crap,card been declined numerous times although details are correct and money is in account.

Guest       136 days ago     #
Bank card keeps getting declined although details are correct and money is in my account

Guest       137 days ago     #
Card payment on website

Guest       137 days ago     #
not taking payment

Guest       142 days ago     #
not able to pay for shopping

Guest       145 days ago     #
I was blocked and now can't get back in

Chris       147 days ago     #
Won't accept payments

Guest       147 days ago     #
Not able to pay

Allan Phillips       148 days ago     #
The desired resource was not found. Reference: 0.4f421202.1629728677.318236a4 / for the last 1 hour multiple attempts, with and without vpn, different Internet providers ?

Guest       150 days ago     #
Payment will not go through at checkout. Made 4 attempts using cards known to have enough funds. Giving up now :-(

Guest       151 days ago     #
Payment process.Absolutely no reason!Such a waste of time.Took ages to do my first order online,then

BJ Weymouth       152 days ago     #
I had the problem of 'Not being able to find the resource *********' But, when i logged the VPN from GB to the US i could log in to I then ran the diagnostic tool of Nord VPN, signed in again, now am able to lod in to Iceland from UK settings. Hope this helps others as it is an annoying fault with VPNs when they take it unto themselves to stop some sites from running.

Mark       152 days ago     #
When I try to login I said can’t find the recourses

Whalley       153 days ago     #
Had the payment declined message for a few days although card are fine. Called Iceland, they looked into it and agreed it was their end at fault. Said to try again in a few minutes and hey presto!! Order went through.

Whalley       154 days ago     #
Payment keeps declining, bank says no transaction received

Tony       154 days ago     #
The desired resource was not found. Reference: 0.ae997a5c.1629206302.276c458e /
Been getting this for days !!!

Liz       154 days ago     #
Been trying for over 3 weeks to place various orders to be alerted at the end in red that my order can not be placed due to price differences, iamend the order still the same. Sort it out iceland you've lost 6 deliveries so far from my household       154 days ago     #
Why can't I log in again denied access again very frustrating

George H Scott       155 days ago     #
Fixed this by switching off VPN

George Hepburne Scott       155 days ago     #
I can’t access and keep getting this message
The desired resource was not found. Reference: 0.4f421202.1628925646.4c40337d /

Tony       155 days ago     #
No it's not people's banks that's the problem as if you use the same card instore it's fine

George Hepburne Scott       155 days ago     #
Website not working

Guest       156 days ago     #
Won't process payments from card

Tony       157 days ago     #
Declined card payment on 2 cards...then blame it is

James macready       158 days ago     #
When I try to access the Iceland website on my windows 10 PC the following message appears-
The desired resource was not found. Reference: 0.4f421202.1628925646.4c40337d /

Malice       158 days ago     #
Tried to pay for shopping and it declined. Website down?

Guest       158 days ago     #
Tried again to make payment,no luck.Are Iceland aware of this problem.They must be losing thousands in sales.

Guest       160 days ago     #
3 days trying to make payment.Giving up.A total waste of my time.

Sheena spittal       161 days ago     #
It does not take my password river city 13 I use it all the time

person       161 days ago     #
Site doesn't open at all for me, with non of those admin links

Guest       161 days ago     #
Been trying to make payment for the last hour.will not except any of my cards

Barbara Evans       161 days ago     #
The site is a disgrace , runs sooooo slow it takes me 1 full hour to do my order.
This issue definitely needs to be addressed., because you are definitely going to loose my custom.

Rachel       162 days ago     #
Payment system down. None of my cards work.... again!       163 days ago     #
Cannot Acsess iceland shopping again today

Guest       164 days ago     #
Won't accept any form of payment.

Victoria Shaw       164 days ago     #
Won’t let my card payment go through says card declined when there’s funds there and nothing wrong with my card

Guest       165 days ago     #

Helen       165 days ago     #
So bloody annoying, tried all different cards no joy contacted food warehouse in port glasgow as their part of iceland to be told i cant help you you need to phone customer service i said can you give me the number no i dont have it just google it looks like asda for me also !

Steve B       165 days ago     #
Failed payment on all my cards. Looks like this has been going on for over a week so £100 is going to Asda instead.

Jackie       166 days ago     #
Can’t access from my server - denied .

Guest       166 days ago     #
Payment point on website

Teresa       166 days ago     #
The desired resource was not found. Reference: 0.1ea71002.1628180803.38998ce3 / get this every time I try to go to website

Guest       166 days ago     #
First time using Iceland online couldn't make payments any of my cards. Highlights in Red my problem? After reading comments found out not the only one. Shopped elsewhere!

Rolans       167 days ago     #
Can’t access Iceland website to order some food.

Tess       167 days ago     #
Outrage/app and website extremely unreliable

Chris       167 days ago     #
Payments still not working!!! Shopping at Lidls from now on we are done with Iceland

John D       168 days ago     #
App and website not processing payments, to much frustration and time wasted this is not the 1st or 2nd time, and the problems are becoming more frequent, i now identify the Iceland brand as frustration and annoying, my family and I are shopping elsewhere for the rest of our lives going forward. Huge loss to you.

Guest       168 days ago     #
This is ridiculous still no card payments

Guest       168 days ago     #
Card payments still down after hours

Ashley adoor       168 days ago     #
Second time I can't use icelandapp to order food shopping won't allow any of my cards

Victoria       168 days ago     #
Card payments not being accepted. So annoying this is the second time in less than a month that there is an issue ordering on Iceland. Seriously considering taking my business elsewhere

Guest       168 days ago     #
Card payment not being accepted

Helen B       170 days ago     #
Alecia Adams same here I have tried all my cards. Did you give up?

Alecia Adams       170 days ago     #
Site is sluggish but the main problem is the payment. Says there's a problem with my card and I've used different ones (credit and debit) and still no joy. I know there is no problem with my cards or accounts.

S smith       170 days ago     #
I have tried all the links below and still cannot get up a website

Guest       171 days ago     #
Payment it's saying their is a problem with my card ,but called the bank and everything is fine

Shaggy       171 days ago     #
I cant check out no matter what card I use the details are always wrong apparently I've tried three different cards over the last week

mr. william burns       171 days ago     #
hard to sign in, very slow response to pages. keeps jumping back& forward to pages. this has been happening for the last 3/4 weeks. it not the fault of my laptop as other sites are working perfectly. please sort out asap, if not i will have to resort to using another supplier.

Guest       173 days ago     #
Still no access to website just says “nothing here”

andy g       173 days ago     #
Cant make any payments online

Deborah       174 days ago     #
I can't even get the option to pay by PayPal. Useless.

Norma williamson       174 days ago     #
I have had problems paying with my credit card, timed out 5 times but now paying through paypal using my credit card , the payment has sailed through.. No problem

Sharron       174 days ago     #
Times out at payment

ursula       174 days ago     #
managed to pay via PayPal after 6 failed attempts to pay with debit card, Hope that helps:)

Guest       174 days ago     #
Booked delivery time and date but times out on payment showing secure acceptance cybersource etc

Liz       174 days ago     #
Error code and payment not working. Tried 3 times

Paul       174 days ago     #
Payment not working. Site seems ok until you want to pay. maybe Iceland no longer want paying and we can expect a free shop? ;)

Guest       174 days ago     #
payment isn't working - the message i get is that "YOU iceland" The most likely cause is that someth

Tina       174 days ago     #
Can’t pay online can someone explain what’s going on

Maria       174 days ago     #
Can't pay online. Error code. Looks like I'm shopping else where

Guest       174 days ago     #
problem with payment

Guest       174 days ago     #
Showing secure host error when paying online

Ridiculous       175 days ago     #
Can't access the website for 3 days now... What's going on

Em       175 days ago     #
Website - regardless of which URL I use (from the suggestions below), it returns..

"Nothing here..." for all of them.

Been like it all day. Placed regular weekly order elsewhere.

Manslayer       175 days ago     #

P       176 days ago     #
5 days now and iceland still won't take payment. When is this going to be fixed. Its holidays, kids are so demanding! I need deliveries (annoyed)

Guest       177 days ago     #
Authorisation of payment. Card won't accept

Graham       177 days ago     #
Won't take payment:(

H       178 days ago     #
Payment declined

Annon       178 days ago     #
“ There was a problem with your payment...

Guest       179 days ago     #
Trying to place an order and keep getting the message, “ There was a problem with your payment.....

Guest       179 days ago     #
Will not take card payment. Says check funds

Guest       179 days ago     #
Not accepting payments, bank have confirmed the issue is Iceland have not updated their security and

M       180 days ago     # is also down and not working.. haha lots sites are .. something is going on ..

guest       180 days ago     #
| |
| |===( ) //////
|_| ||| | o o|
||| ( c ) ____
||| \= / || \_
|||||| || |
|||||| ...||__/|-"
|||||| __|________|__
||| |______________|
||| || || || ||
||| || || || ||
|__> || || || ||

hit any key to continue

Lynne       180 days ago     #
website down

M       180 days ago     #
I was half way through my shopping when the site went off half hour ago it's still not up again ..

M       180 days ago     #
To the Admin all them links you put out are saying: Hmmm… can't reach this pageCheck if there is a typo in The website is completely down there is no typo it's down

Vicky       180 days ago     #
Halfway through mine too

lisa       180 days ago     #
website is down

M       180 days ago     #
The page is outage it will not even load

Marc       180 days ago     #
Looks like the site is down or overloaded with panic buyers due to press reports of possible food shortages.

Lynne Barber       180 days ago     #
cannot connect to website

Guest       180 days ago     #
The webpage for Iceland won't load at all.

Angel.       180 days ago     #
Not one of the links posted works.

Guest       180 days ago     #
Half way threw my order an whole website gone down

Angel       180 days ago     #
DNS address could not be found. Diagnosing the problem.

Guest       180 days ago     #
This site can’t be reachedCheck if there is a typo in If spelling is correct, try

Katie.icland customer.       180 days ago     #
In middle of my order site went down can't reconnect .

Heather       180 days ago     #
Site not working, need to change my delivery

Alessia       180 days ago     #
This site can’t be reached
Check if there is a typo in

P h Bradley       180 days ago     #
Need to change time of delivery as won’t be anyone home now at time I chose, can’t get on the website

Alan berresford       180 days ago     #
cant load anything, nil connection at all?

Emma       180 days ago     #
None of the links worked for me

Melissa       180 days ago     #
Can't connect to server halfway through my shopping :(

S heritage       180 days ago     #
In the middle of an order and website down will not load at all

Helen       180 days ago     #
None of these working either

greypride       180 days ago     #
address not available - tried all links but none work

Emma       180 days ago     #
Was in the middle of doing an order and it went down,won’t even load the website now!

Mark       180 days ago     #
Links below dont work and site unavailable

Marj       180 days ago     #
Can’t access web site was doing an order

Mandy hayes       180 days ago     #
Half way through order site went down

Guest       180 days ago     #
Saying cannot connect to server

Webby       180 days ago     #
Cannot load website

Lisa       180 days ago     #
Was in doing an order and it just went down, now cannot access the site.

Ann       180 days ago     #
Site can't be reached

Guest       180 days ago     #
Links Admin provide do not load up, website not found

Eddie       180 days ago     #
Will not load website

Guest       180 days ago     #
Website not loading

jen 68       180 days ago     #
no links working either

Guest       181 days ago     #
Payment declined, tried numerous times and no luck.

Guest       181 days ago     #
Online payment declined

Miss c       181 days ago     #
Can’t make a payment tried two credit cards and a normal card… what a bloody joke. States there are no funds… we have funds

Guest       182 days ago     #
Declined my card payment my card is working elsewhere. Never happened before.

Guest       182 days ago     #
Won’t let payment go through, self isolating so I can’t go shopping!

Guest       182 days ago     #
Online payments can't make payment thru my card there is money in bank and my card works everywhere

Guest       183 days ago     #
Won't let me pay for edited order. Took original payment but will not accept same card! Tried a diff

Guest       183 days ago     #
Access denied error when navigate to site       184 days ago     #
Denied Access for my shopping again really frustrating when you can't get out

Guest       185 days ago     #

Guest       186 days ago     #
denied access to icealnd shopping

Dave       186 days ago     #
Access denied by server called them and told them the problem still no joy

Guest       187 days ago     #
will not accept card payment

Dardandec       188 days ago     #
All I get from app and website is access denied

Guest       189 days ago     #
I cant pay for my online shopping it says N/A in basket when I have shopping in there

Roberta       189 days ago     #
Won't let me pay for edited order, took original payment, but will not accept same card, will not be using again! Useless!!!!

Guest       189 days ago     #
Payment on editing order

Guest       192 days ago     #
Cannot make payment tried 6 times over 3 days

Sarah       192 days ago     #
Why can’t I pay for shopping? It’s stressing my a*se off!!

Mrs Hewitt       192 days ago     #
Is payment site down can not pay for order

Guest       193 days ago     #
Been trying to pay for shopping all day. Won't accept mine or my husbands cards. Is there a problem with payment site.Self isolating so no chance of going to store. Thanks

Guest       193 days ago     #
Won’t let me pay for my shopping

Guest       194 days ago     #
Cant pay for online delivery

RonnieW       194 days ago     #
I cannot pay for my edited order. Everything is fine until I go to pay and it doesn't accept the same card I paid with earlier. I was only adding on 2 small items that came to less than 2 pound.

Guest       195 days ago     #
The payment part

Vicky       198 days ago     #
Iceland says takes payment on day of delivery, I get paid tomorrow so tried to book delivery for tomorrow but its declining my card       199 days ago     #
Unable to login again for my shopping denying Access yet again have checked my phone why is this please and why.thankyou.

Guest       200 days ago     #
Payment checkout

linda Wendy markwell       200 days ago     #
and the links you have put on here are not working

linda Wendy markwell       200 days ago     #
i can not get on to the online delivery keeps saying access denied why is this happening

Guest       200 days ago     #
Wont accept either me or my boyfriends cards ive tried multiple times just keeps saying problem with

guest       202 days ago     #
card been charged but order didn't go through? scam. getting to the bottom of it ASAP

Guest       202 days ago     #
Checkout not working

Guest       203 days ago     #
Card payment

Guest       204 days ago     #
Will not take any card payments

Guest       204 days ago     #
Won't take payment

Guest       205 days ago     #
Keeps saying there is something wrong with my card

Hannah stocks       207 days ago     #
Won’t let me pay for shopping last night

Peter budd       207 days ago     #
Can't make a payment to Iceland is app down

Guest       208 days ago     #
Wont let me pay

AMANDA       208 days ago     #
Wont bring up delivery dates

Guest       208 days ago     #
Can't give payment

Guest       209 days ago     #
not processing payments, tried multiple cards.

A Dolan       212 days ago     #
I received an email with a voucher for £8 off when you spend £40. To spend today
Went to use the app today but is says my email isn’t recognised ???? even though they sent me the voucher. Took it to store and they honoured the voucher and said they had not received any online orders over night. Which is unheard of apparently.
Definitely a problem somewhere

Sue       213 days ago     #
Iceland won’t let me sign in

Kat       214 days ago     #
Tried those

Kat       214 days ago     #
Won’t take payment anyone know when he sorted?

linda       215 days ago     #
Cant pay with paypal. Cant get through to head office. all they say is U are in a long queue. terrible customer service

LOL       215 days ago     #
Website is still not working.

Guest1       217 days ago     #
Payment not working

Ian Sandeman       219 days ago     #
Payment not working

Andy       219 days ago     #
Access denied message for all the URL's quoted by Admin

Guest       221 days ago     #
Payments, tried many different methods all declined but money is there

Emma       225 days ago     #
I'm trying to login but I only get an access denied comment

Laura       230 days ago     #
I can't login at all I've changed my password 3 times and it still keeps saying there is something wrong

Hayley Sinclair       230 days ago     #
Try to pay by my bank card . wouldn't let me saying there is a something wrong with my details or was insufficient funds,which there wasn't. Managed then to pay via PayPal . Please can you let me know that nothing will go out my bank account from trying to order via bank account.

Mrs Angry       232 days ago     #
Can't process order even though I have enough money in the bank to pay!!

Ryan       233 days ago     #
Can't make a payment same as other people with same message

N       235 days ago     #
There was a problem with your payment which means your order has NOT been completed. Please check your card details and ensure you have the full funds available in your account...driving me crazy

Nicola       235 days ago     #
Trying from last night to pay for my stuff it will not take payment

Guest       235 days ago     #
Says they don’t deliver to my area yet I order every month

Guest       235 days ago     #
Won't take payment

MANDY       236 days ago     #

Karen       236 days ago     #
Everything you search for it can't find even chicken pizza chocolate

Jb       238 days ago     #
Website issues won’t log in.

Guest       239 days ago     #
Worn take payment

Sally       241 days ago     #
For the past week every time I go to checkout it tells me that an item is either wrongly priced or unavailable. Does not tell me what it is? Tried removing items but still there! Really frustrating.

T       245 days ago     #
Unable to amend order

Lisa pavitt       248 days ago     #
Not taking payment

Guest       250 days ago     #
Payment issue

Alan Mitcham       250 days ago     #
Not processing payments

Guest       252 days ago     #
Post Code delivery check

J Rose       252 days ago     #
Saying they do not deliver to my address, never had any issues before with a delivery.

Sambam       252 days ago     #
Seems like I'm having the same problem as everyone else , says they dont deliver to my postcode , hopefully this is resolved soon , I need my mini fish fillets ????????

Guest       252 days ago     #
Delivery saying they don't deliver to my address when they have lots of times

Caren       252 days ago     #
Your links pinned from Admin give the same problem's don't deliver etc...

Sj       252 days ago     #
Cant deliver to my area apparently, I order monthly! what an earth is going on? I wanted to place an order b4 midnight to get next day delivery. Not going to happen now is it!

Chukwu Jatta       252 days ago     #
keep saying do not deliver to my area, been delivering for years, whats up???

Caren wells       252 days ago     #
Not able to book delivery slot or look on site. Keeps saying they don't deliver to my address check and change my postcode? Not even able to browse the site?

Kenneth Baker       252 days ago     #
You links are not working either

mr walker       252 days ago     #
keep saying do not deliver to my area, been delivering for the last 15 plus years, whats up???

Kenneth Baker       252 days ago     #
Keeps saying they can't deliver to my area iv been with them years

Sharon       252 days ago     #
Keeps saying they can't deliver to my area iv been with them years

Guest       252 days ago     #
home delivery not working

Guest       252 days ago     #
will not accept home deliveries

guest       252 days ago     #
Keeps telling me they dont deliver to my area, and I have had an account for over a year.

Guest       259 days ago     #
Is the site back up now?

Guest       259 days ago     #
Can't place order

Guest       259 days ago     #
Anybody having problems trying to update an order

Guest       263 days ago     #
Won't accept card details

Guest       265 days ago     #
wont accept my visa debit- funds in account

Daniel       265 days ago     #
Ok so, this is now easy to sort, I have just done it and my order went through fine, 1. Go to checkout securely, 2 select the PayPal option, pay with your visa/MasterCard through PayPal and it will place your order.

Guest1       265 days ago     #
can not process my order. Error IF10002 keeps appearing. soooooo annoying..........!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Daniel       265 days ago     # not working offers error code IF10002

Margaret murphy       265 days ago     #
Can not pay for my groceries I have order them on line but can not pay for them has page will not pop up

Joanne Emsley       265 days ago     #
Tried the links they don’t resolve it - first time this has happened to me

Joanne Emsley       265 days ago     #
Checkout page is locked and won’t load

S wells       265 days ago     #
Been trying to check out and pay since yesterday and still not working

Maria       266 days ago     #
Can't check out been trying since yesterday

Guest       266 days ago     #
Can't check out. Been trying since last night. Payment page won't load

Guest       266 days ago     #
Can’t checkout... I have booked delivery completed shopping but can’t pay for my order ????

Guest       266 days ago     #
Pay for shopping is not loading

Guest       266 days ago     #
Been trying half the day to pay for my shopping and the page is freezing and will not let me checkout.At least notify your customers if there is a problem.

Laura       266 days ago     #
Been trying all day to checkout page won’t load on payment stage

Guest       266 days ago     #
Can’t checkout

Eileen       266 days ago     #
Cannot get to payment page to pay for my order so I’ve lost my slot. I’ve been trying since 6pm and it’s now 8.45 pm. I give up.

Guest       266 days ago     #
Can’t pay for my shopping online

Guest       266 days ago     #
Won’t let me check out ...

Guest       266 days ago     #
Can't checkout order

Guest       266 days ago     #
trying to pay for my shopping saying not right person and not taking payment its stupid they wont ha

David       266 days ago     #
The Iceland website is a joke, it’s always got problems, you’d think that they would be on top of it. I guess like their food they got it cheap.

Doug       266 days ago     #
can't pay for order.

Guest       266 days ago     #
Cannot get payment section up keeps it flashes up and disappears trying to pay for delivery on Monda

S wells       266 days ago     #
Payment page

Guest       267 days ago     #
Payment page

Guest       267 days ago     #
Will not load the payment screen at checkout.

Guest       270 days ago     #
Cant pay for my order

Guest       271 days ago     #
Cannot log in on the web site. I am self isolating and find this absolutely amazing. Extremely disappointed with Iceland at the moment and STILL getting the odd text now and again after specifically requesting that I was not sent any more :)

Guest       273 days ago     #
payment section

Peter       274 days ago     #
I can't get to the Iceland website, useless.

Donna       279 days ago     #
Been trying all day to get a delivery constantly telling me payment has failed check funds in account or use PayPal

Stupid site       282 days ago     #
Did my entire order and got down to the button to add payment details and now it's continual errors, saying the link is not you not want my money??

Guest       285 days ago     #
Awful user experience - trying to edit order with 1 hour to go til deadline. Keeps saying card failed, check funds, don’t try again or authority again (message doesn’t even make sense it’s not authorized at all so how can it authorize again) and try PayPal - even though no PayPal option in drop down box plus I don’t have a PayPal account. Now I’m stuck with products I no longer need and can’t add some last minute essentials. Iceland need to get these basics right, they’re also missing out on extra revenue.

Trev       288 days ago     #
Is the server down it not expecting my PayPal payment

Carole       289 days ago     #
I can’t change my order.

Guest       289 days ago     #
I can’t change my order

Guest       294 days ago     #
Payment keep failing even though. Card details are correct Funds. Are available keeps telling me to use paypal errors code if10002

Turan       305 days ago     #
Iv done a whole £75 pound order with £150 on my bonus card so there's more then enough, I booked the delivery day but when it came to the payment it said there's an issue due to insufficient funds but its took the money off my bonus card and my order hasn't been placed so I'm now down £75 pound and no food/drinks

Guest       305 days ago     #
Payment came out my bonus card but my order hasn't been placed I'm now down 75 pound

Margaret Lugger       305 days ago     #
Unable to edit my order due tomorrow 20/3/21

Guest       326 days ago     #

Debby       326 days ago     #
Payment keeps sailing. Saying invalid funds.
Tried twice this week with same outcome.
In a Pandemic this is disgraceful for those who are self isolating or are housebound. Will be going elsewhere

Tracey       327 days ago     #
Is payment section down

Guest       334 days ago     #
Booking a delivery

Guest       337 days ago     #
The link to amend/cancel my order for tomorrow is not working on the website, this just goes in a lo

Guest       338 days ago     #
I keep getting your basket cannot be completed as you have invalid costs or product is not available in the requested quantity. I have deleted everything and did items one by one and same error message comes up on every product. Called customer service yesterday but it’s still happening today

Guest       339 days ago     #
Payment keeps failing

David Baker       341 days ago     #
Cannot make alterations to my order although the website says I can. The green clock is ticking but I can’t even cancel the order. I’ve emailed Iceland.

Guest       341 days ago     #
still wont let me place order as warning keeps coming up

D Townsend       351 days ago     #
Never had so many problems as with Iceland website.spent all weekend trying online shop, would not accept my previously used password tried changing password so many times then it locked me out

Carole Latham       380 days ago     #
Not working for me do all order then it freezes at payment

Davies       384 days ago     #
Unable to add to order.order wont load