Shop online at Iceland Groceries and explore award winning products and convenient delivery slots. Free Next Day Delivery on orders over £35

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on In this case, use the links below:

Guest       3 hours ago     #

Guest       19 hours ago     #

Stupid site       1 day ago     #
Did my entire order and got down to the button to add payment details and now it's continual errors, saying the link is not you not want my money??

Guest       2 days ago     #
General Outage

Guest       2 days ago     #

Guest       4 days ago     #

Guest       4 days ago     #
Awful user experience - trying to edit order with 1 hour to go til deadline. Keeps saying card failed, check funds, don’t try again or authority again (message doesn’t even make sense it’s not authorized at all so how can it authorize again) and try PayPal - even though no PayPal option in drop down box plus I don’t have a PayPal account. Now I’m stuck with products I no longer need and can’t add some last minute essentials. Iceland need to get these basics right, they’re also missing out on extra revenue.

Trev       8 days ago     #
Is the server down it not expecting my PayPal payment

Carole       8 days ago     #
I can’t change my order.

Guest       8 days ago     #
I can’t change my order

Guest       13 days ago     #
Payment keep failing even though. Card details are correct Funds. Are available keeps telling me to use paypal errors code if10002

Turan       24 days ago     #
Iv done a whole £75 pound order with £150 on my bonus card so there's more then enough, I booked the delivery day but when it came to the payment it said there's an issue due to insufficient funds but its took the money off my bonus card and my order hasn't been placed so I'm now down £75 pound and no food/drinks

Guest       24 days ago     #
Payment came out my bonus card but my order hasn't been placed I'm now down 75 pound

Margaret Lugger       25 days ago     #
Unable to edit my order due tomorrow 20/3/21

Guest       45 days ago     #

Debby       46 days ago     #
Payment keeps sailing. Saying invalid funds.
Tried twice this week with same outcome.
In a Pandemic this is disgraceful for those who are self isolating or are housebound. Will be going elsewhere

Tracey       47 days ago     #
Is payment section down

Guest       53 days ago     #
Booking a delivery

Guest       54 days ago     #

Guest       57 days ago     #
The link to amend/cancel my order for tomorrow is not working on the website, this just goes in a lo

Guest       58 days ago     #
I keep getting your basket cannot be completed as you have invalid costs or product is not available in the requested quantity. I have deleted everything and did items one by one and same error message comes up on every product. Called customer service yesterday but it’s still happening today

Guest       58 days ago     #
Payment keeps failing

David Baker       60 days ago     #
Cannot make alterations to my order although the website says I can. The green clock is ticking but I can’t even cancel the order. I’ve emailed Iceland.

Guest       61 days ago     #
still wont let me place order as warning keeps coming up

Guest       66 days ago     #
Payment not going through

D Townsend       70 days ago     #
Never had so many problems as with Iceland website.spent all weekend trying online shop, would not accept my previously used password tried changing password so many times then it locked me out

Carole Latham       100 days ago     #
Not working for me do all order then it freezes at payment

Davies       103 days ago     #
Unable to add to order.order wont load