Iceland.co.uk Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: Iceland.co.uk

Report an issue
Forum & Comments (53)


How do you rate your experience with Iceland.co.uk?

☆ ☆ ☆ ☆ ☆

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Iceland.co.uk down today April, 2024?

Find out if Iceland.co.uk is working normally or is there a problem today

 Iceland.co.uk status: NO ISSUES  53 comments

Iceland.co.uk problems for the last 24 hours

City Reports
Holborn, England 1
Rayleigh, England 1
Amsterdam, North Holland 1
Oldbury, England 1
Hengoed, Wales 1
Leicester, England 1

Iceland.co.uk not working?

Website is down, not accessible or buggy?

I have a problem with Iceland.co.uk    or join Reddit-like issues discussion


Most reported problems

WEBSITE
100%
 


Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Iceland.co.uk. In this case, use the links below:

http://Iceland.co.uk    https://Iceland.co.uk    http://www.Iceland.co.uk    https://www.Iceland.co.uk


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

Julie    •   6 days ago  # 19 April 2024 + 0 -

Unable to check out
Spam or obscene language? Report it!

angela    •   17 days ago  # 8 April 2024 + 0 -

Don't receive a code 2nd day trying now
Spam or obscene language? Report it!

Hilary Maddison    •   20 days ago  # 5 April 2024 + 0 -
Log in failure

Unable to make an order due to failure to receive verification code. Suggest you send them by text like other firms. Email system not functioning.
Spam or obscene language? Report it!

Deb    •   33 days ago  # 23 March 2024 + 1 -
All seems to be working now

Finally got verification code to work and shopping booked for tomorrow. Had call from Iceland on my mobile who wanted to talk me through my log in and said I would only have to put in a verification code once. Declined this as sounded a bit dodgy. Seems they have fixed the problem and I was able to access my account a week or so after this call. Hope shopping comes tomorrow. What a relief and what a stress. They said they had "teething troubles" with the new system.
Spam or obscene language? Report it!

Icelands unable to sign in    •   35 days ago  # 21 March 2024 + 2 -

Unable to sign into Icelands, been trying for 5days and this isn't the 1st time this has happened...
Spam or obscene language? Report it!

Paula    •   35 days ago  # + 0 -
Iceland fail

I am having the same problem as the people who have already commented..I managed to get on after putting the code in did my shop ..paid ..I usually get an email for confirmation but nothing and my payment is pending.Never had this problem in all the years iv been doing my Iceland online..
Spam or obscene language? Report it!

ip    •   36 days ago  # + 2 -

Iceland not working when trying to log in , asks for verification code which is not coming to email
Spam or obscene language? Report it!

Dd    •   36 days ago  # + 0 -
Iceland fault

Iceland not whorling all day says needs verification code will send to email nothing come#. I rang Iceland told they are awar3 if problem they will sort it and contact me. Nothing so far and it’s been 12hours appalling
Spam or obscene language? Report it!

Ame    •   37 days ago  # + 0 -

Log in is not working on the app as well as on Iceland website.
Spam or obscene language? Report it!

Guest    •   39 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

would allow me to sign said i had to enter ac code would accpet could keeps saying something gone wrong changed password keeps saying somehting s wrong
Spam or obscene language? Report it!

Wendy Saint    •   41 days ago  # + 0 -

resolved now thankfully ...thank you
Spam or obscene language? Report it!

Wendy Saint    •   42 days ago  # + 0 -
Link to reset password not received

not receiving link to reset password ,rang customer services last Friday 8 March ,so still can't log in ,am in 70's,a carer,rely on delivery
Spam or obscene language? Report it!

Guest    •   44 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Trouble signing in, customer service not really telling us anything \nd taking way to long to fix the issue.
Spam or obscene language? Report it!

Deb    •   45 days ago  # + 0 -
Tried time and time again and still no shopping!

I have been in touch with Iceland multiple times last few days as very long term customer. Still no resolution and I have also asked them to send verification code to mobile but they say they cannot do that. Have lost a good customer. Very upset by this. Each time go to customer service get a different person replying but all say the same thing-as if it is my fault! Will need to shop elsewhere! Upset and annoyed and do not need this stress. Used them for years happily.
Spam or obscene language? Report it!

Tracey Atherton    •   45 days ago  # + 1 -
Can't sign in to my account!

Not been able to log into my account for the last 4 days, 6 digit codes are not being sent to my email, tried hundreds of times. hardly any communication from customer service, just get told your case as been escalated and will respond as soon as possible. I don't understand why the codes cant be sent by text to your registered phone, like most other companies. I am disabled and rely on home delivery as I can't get to the store. Iceland GET it sorted!!!
Spam or obscene language? Report it!

Dawn    •   48 days ago  # + 2 -
Can't log in

Can't get onto Iceland for delivery. Says the send a code to email but nothing there. Tried last night too. Was worried Incase it's a scam to get your log in details which can lead to payment details maybe. Never asked for a code before! Iceland could lose a lot of customers for online shopping. Lots of us need it
Spam or obscene language? Report it!

Guest    •   48 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Hard to log in keeps coming up with a code which doesn't work tried loads of times useless
Spam or obscene language? Report it!

Wendy Saint    •   49 days ago  # + 1 -
Log in trouble

tried to log in several times, helped by Iceland staff member,still no luck...no email received.. uninstalled app & reinstalled as advised ...still no luck ..may have to change to another place for shopping ,be a shame after so many years with Iceland
Spam or obscene language? Report it!

Wendy Saint    •   49 days ago  # + 0 -

can't log in to website with pin number ,being asked to create new account ..it's not accepting that ,tried 3 times
Spam or obscene language? Report it!

Deb    •   51 days ago  # + 0 -
Two factor authentication

when put in email and password then told email sent with authentication code . When go back to Iceland log in details lost and told new code sent by email -did this 16 times. Still cannot get in.By the time I open email and go back to Iceland website I have to start all over again. Phoned them but no better off. Asked if they could send authentication code by text as Boots and others do. Awaiting email from customer service. Were helpful but no solution.
Spam or obscene language? Report it!

maxine    •   59 days ago  # + 0 -

cant log into iceland, changed my password 3 TIMES!
Spam or obscene language? Report it!

Jade    •   59 days ago  # + 0 -

Can not log in to order delivery
Spam or obscene language? Report it!

Guest    •   61 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No login access to my account, complained and asked for refund of my own funds on the card, was told that they do not give refunds! To me that is THEFT.
Spam or obscene language? Report it!

Anthony Foster    •   61 days ago  # + 0 -
No login

Iceland login not working after paying to topup my Iceland card which was completed and an email confirmation sent, however log in does not work. So they have my money which I can’t access!
Spam or obscene language? Report it!

John    •   70 days ago  # + 2 -

Cannot sign in to Iceland foods been trying for 2 days
Spam or obscene language? Report it!

Bob    •   74 days ago  # + 0 -

will not let me login, changed pword etc still no login been trying since thursday 8th feb
Spam or obscene language? Report it!

Alison    •   76 days ago  # + 0 -
Webpage and all down

App says I'm not connected to internet when I am ...as you can see!...or comes up as an error has occured...Web page says access denied...so .think it might be icelands problem as all other apps etc are working fine.
Spam or obscene language? Report it!

Kara    •   79 days ago  # + 0 -

Says all days this week are all booked it’s
Never been like that before
Spam or obscene language? Report it!

Susan    •   79 days ago  # + 0 -

Northern ireland
Won't log in at all pissed off!!
Spam or obscene language? Report it!

Wendy Saint    •   80 days ago  # + 0 -
Mrs

unable to " view more details " on order history page ...so cannot check back what is ordered or any substitutes etc...order arrived ok though thanx
Spam or obscene language? Report it!

Wendy Saint    •   81 days ago  # + 0 -

not showing individual items ordered ,but does show total cost ..can't see any changes made..order arrived ok though thanx
Spam or obscene language? Report it!

fred    •   81 days ago  # + 0 -

Can't sign into account on Iceland shopping website to order groceries
Spam or obscene language? Report it!

Guest    •   82 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I'm trying to log in but it wasn't doing anything after I pressed the log in button. I tried changing my password in case that was the issue but no same thing is still happening
Spam or obscene language? Report it!

Gerard    •   83 days ago  # + 0 -
Won't let me pay

Keep on getting "There was a problem with your payment which means your order has NOT been completed. Please check your card details and ensure you have the full funds available in your account." when I try to pay via my Nationwide debit card. There's plenty of cash in the a/c and Nationwide say the problem is not at their end.
Spam or obscene language? Report it!

Cat    •   85 days ago  # + 0 -
full fix so can run uBlock and login to iceland

uBlock people absolutely great; quick response that's fixed the issue!
Click on uBO icon > ⚙ Dashboard button (bottom right) > Add the filter(s) below into the (bottom of the) "My filters" pane > ✓ Apply changes > Open new tab and test again.
iceland.co.uk##+js(set, fp, {})
iceland.co.uk##+js(set, fp.t, noopFunc)
iceland.co.uk##+js(set, fp.s, noopFunc)
Spam or obscene language? Report it!

Mrs Average    •   85 days ago  # + 0 -

Log-in won't work. Telephone cut off as soon as I selected '1'.
Spam or obscene language? Report it!

Cat    •   85 days ago  # + 1 -
have opened issue on uBlock's uAssets page and will update when response

Just to add that, on looking at uBlock Origin settings, it's all a bit complex and don't want to mess with anything then pass on any information that might adversely affect others' security etc, so have posted on uBlock uAssets github page, and will update when there's a response. :-)
Spam or obscene language? Report it!

Mel    •   85 days ago  # + 0 -

2nd day still can't sign in
Spam or obscene language? Report it!

Cat    •   85 days ago  # + 0 -
will report back findings about uBlock settings

Hi C ... very glad that information's helped and you're able to login and get your shopping. It's on my list to take a good look at the uBlock settings asap, and will definitely post back what I find. And I agree about C.S. ... It's been surreal looking through everyone's comments seeing the suggestions made when people have contacted them!!
Spam or obscene language? Report it!

C    •   85 days ago  # + 0 -
Followed Cat's instructions, now able to log in

Thanks for the info Cat - just took off uBlock Origin and can now log in. If you do find how to put uBlock Origin back on and still log in to the Iceland site, please can you post info here? Meanwhile, many thanks for having the patience to find this out - was causing me a headache and Iceland Customer Support is useless!! C
Spam or obscene language? Report it!

Cat    •   85 days ago  # + 1 -
turn off add-on enables sign in

Am no tech wizard, but found out how to bring up console on Iceland's main page (hold Ctrl+Shift then press K ... hold Ctrl and press + to increase font size). When pressing 'sign in' could see error and, by generally clicking around different bits of the console, saw uBlock Origin add-on blocking something linked with the error. Turned off uBlock Origin for iceland site and could immediately login.
Really not impressed, as it means that worse privacy measures are being pushed e.g. Google's manifest 3 is about blocking use of add-ons.
Will probably be challenging, but need to try to find out how to run uBlock but only allow whichever bits need to run in order to sign in on Iceland site, but if you need to get your order in, uBlock Origin add-on turned off (left-click on icon, then push the big button) should enable you to sign in.
Spam or obscene language? Report it!

P    •   86 days ago  # + 1 -
Lock out

Cant log in, tried 3 differnt browsers, cleared DNS cache, contacted customer support who said they would send temp password, not recieved, changed password, still cant get in.
Spam or obscene language? Report it!

D    •   86 days ago  # + 0 -

Cannot login. Tried changing password. Nothing is working.
Spam or obscene language? Report it!

C    •   86 days ago  # + 3 -

Haven't been able to log in since Monday evening - not sure what is going on. Like others, log in button does absolutely nothing.
Spam or obscene language? Report it!

M    •   86 days ago  # + 0 -

Contacted Iceland again and it is a problem at their end so they could reset password but opted to wait and see if they fix
Spam or obscene language? Report it!

M    •   86 days ago  # + 4 -

not able to sign in - called Iceland and didn't admit to any problems - said try again in half an hour - still not working 2 hours later...
Spam or obscene language? Report it!

C    •   86 days ago  # + 5 -

unable to login, and concerning that no reference to any issues posted by iceland anywhere
Spam or obscene language? Report it!

brian    •   86 days ago  # + 2 -

sign in securely just isnt doing anything. been trying since monday evening.
Spam or obscene language? Report it!

Jim    •   86 days ago  # + 0 -

30/1/24 10.30 still can't log in
Spam or obscene language? Report it!

CK    •   86 days ago  # + 0 -

LOG IN BUTTON HAS DONE NOTHING FOR 24 HOURS SO FAR DESPITE TRYING TIME AND TIME AGAIN. TRIED EVERYTHING AND DON'T KNOW WHAT ELSE TO TRY!
Spam or obscene language? Report it!

dinah whitehead    •   86 days ago  # + 0 -

cannot log in
Spam or obscene language? Report it!

A    •   87 days ago  # + 0 -

Log in button does nothing
Spam or obscene language? Report it!

RB    •   87 days ago  # + 8 -

Can't log in, just doesn't do anything
Spam or obscene language? Report it!



Other websites recently down:

 

Colisprive problems
 

Mangalib problems
 

Global1.victoriassecret.com problems
 

Anonym problems
 

Predecessorgame problems