Is Lidl.co.uk up or down today?

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on lidl.co.uk. In this case, use the links below:

http://lidl.co.uk    https://lidl.co.uk    http://www.lidl.co.uk    https://www.lidl.co.uk

Guest    •    3 days ago     #
Log-in

Guest    •    6 days ago     #
Website

Guest    •    6 days ago     #
General Outage

Guest    •    6 days ago     #
App

Nick    •    11 days ago     #
App not updating after each shop.

Guest    •    16 days ago     #
Forced logout. Unusual high traffic when attempt to login.

Seanpy    •    36 days ago     #
Won't let me select my store, so I can't use the Lidl plus app

Lynda Baron    •    37 days ago     #
It won't let me install the Lidl plus app on my Lenovo tablet android version 10.

Fed Harris    •    40 days ago     #
Stopped us faithful shoppers using the Lidl App I have Android 6 and am not buying a new phone to get android 7 so its off to Aldi a £400 monthly shop no longer going to Lidl, thanks for kicking a regular of years in the backside Lidl

Carl Burns    •    40 days ago     #
I can’t use any numbers in the app

Loral    •    77 days ago     #
looking after the rich and getting rid of the poor that spend the money anything on android 6 now or lower wont work, nice to see they can afford to get rid of their customers, thousands are affected. get it sorted Lidl or loose sales

Tony    •    79 days ago     #
My Lidl plus no longer works on my Galaxy S5 also. I've had the app working perfectly since they started it, however the app now insists on an update which it says can't be done on my device. IT won't load my existing accounT. Clearly Lidl have made a big Boo boo by cutting out some of their shoppers. Come on Lidl SORT your software boffins out SO WE CAN GET OUR APP BACK!!

Roger    •    80 days ago     #
Yeah my app dont work anymore either I have a Galaxy S5 with android 6, try to update and it says not compatable with android 6. I'm not buying a new phone so as I am not allowed the app any more I'll start shopping at Aldi. Bye Lidl

mickevil    •    80 days ago     #
App is no longer compatable on Galaxy S5 android 6 only works on androi 7 so choice is buy a nrew phone or shop elsewhere as they dont want us oldies any more.

Brenda    •    120 days ago     #
Not been able to get my Lidl app open for last few days ... Tried everything !

Michael fay    •    121 days ago     #
Hope you can fix the website soon,how will I redeem my 10% voucher if it is still down tomorrow thanks

Simon    •    122 days ago     #
If Lidl Plus App not working uninstall and reinstall it

Corinna Clarke    •    122 days ago     #
Lidl app not working again.

Sarah    •    122 days ago     #
App keeps closing

K baker    •    122 days ago     #
Lidyl app on android stopped working

Guest    •    122 days ago     #
Latest update (28/2) of Lidl Plus app on Android has broken app.

Ian Kennedy    •    122 days ago     #
Lidl app NI not opening on android phone!!

Susan McLennan    •    122 days ago     #
I can't open my lidl plus app today. I've tried the usual things, but still not working.

Guest    •    125 days ago     #
Trying to view digital receipts in the app but says no internet connection. Everything else works wi

D Wilcox    •    141 days ago     #
Scanned the lidl app on my phone at the cash out scanner dimmed as usual saying that it had received my app, but 6 hours later still no digital receipt.

Guest    •    141 days ago     #
Scanned my app at the cash out, but digital receipt still not showing after 6 hours

Sharon    •    184 days ago     #
Been unable to access coupons for a few weeks now ( says no Internet connection) and have been told by Lidl that there is an issue with Sony mobile and the Lidl app. They say they are trying to fix the issue but it's very annoying in the meantime

Alan Davies    •    185 days ago     #
Lidl Plus app Connected to wi fi but says no internet connection.
I've restarted router and my mobile phone ...and uninstalled and reinstalled the app...to no avail.
Funny thing is most features of the app works...itis only the coupon section of the app that faiks to work.

Guest    •    187 days ago     #
General

Lucy    •    194 days ago     #
App showing home page and internet connection on but not showing coupons although all in date.

James Young    •    210 days ago     #
When applying for a lidl plus card through the app, it will not select my two nearest stores in order to let me progress with my application.

Gill    •    221 days ago     #
The app needs to be updated constantly, why? I have had to delete the app and reinstall but never enough storage. Such a pain!

T    •    236 days ago     #
Purchase not added to account despite hearing the beep at the scan.

Guest    •    237 days ago     #
Clicking on link to see what the current specials are gives an error

D Douglas    •    239 days ago     #
I have removed the App to reinstall it but it still disappears off my iPhone. I want to go shopping but if I can’t use my App I can’t access my 10% coupon.

Dena Darling    •    240 days ago     #
I was unable to open the Lidl app on my mobile yesterday, and it's still not working today. I click on the icon and it seems to be opening up, but then it just closes itself down again. When I double click to check which apps I have open (iPhone 6) it shows the Lidl app as one that's open, but when I try to select it the app just disappears again. Will use Morrisons until the app's back up and running (some of us really rely on special offers and coupons!)

Joan Roberts    •    282 days ago     #
Updated the app today (Thursday) on my mobile phone and it will not connect me to the Lidl Plus for me to pay for my purchases. I spent over £70 and now will miss out on the offers for £50 and £100. Has there been a problem with the new update?

Rachel    •    284 days ago     #
Seems to be working now (2.30pm)

Liz    •    284 days ago     #
App had logged me out today when I tried to use it and the Lidl website had "error while resolving hosted page url" so I couldn't even log into it!!!! This conveniently coincides with me earning my 10% off voucher today! Not happy

Iwan    •    285 days ago     #
I've contacted the Lidl help line. They've acknowledged that there are some issues with the app today. If, like me you had coupons expiring, just give them a call on 0800 9777766 and they'll extend the dates on your coupons

Geoff W    •    285 days ago     #
I suspect Lidl carried out some 'essential maintenance' over the Bank Holiday and have managed to stuff it up completely. Can't even access Help & Support on the website as it takes you to a blank page!

Rothwell    •    285 days ago     #
As with many others,tried to use my card this morning but didn't work. Lost having my shopping added to my account. Staff very offhand about it. Also many tills empty so very annoying.

Tina    •    285 days ago     #
It’s working ????????

Jeff Liverpool    •    285 days ago     #
App down at 08:30h tried to access Lidl plus card told to log in page wouldn't load even left shopping and went to front of store thinking it was a signal problem
Log in page eventually loaded then after entering details said not recognised annoying especially if you have a large shop or vouchers to use
As previously stated the rewards scheme 10% if you spend £250 instead of £10 for £200 over a monthly shop is another negative

Helmut Von Krieger    •    285 days ago     #
App not allowing log in. Lost my £2 off voucher and bakery item because of this. Staff in store we're as fed up as I was that no one could access the app as it was holding the queue up. I'm binning the app as they promise to give you stuff then renege on the deal.

Tina    •    285 days ago     #
The links work as far as seeing offers, but you can’t use them to sign into Lidl plus

Tina    •    285 days ago     #
I’ve tried to log in using both iPad and iPhone, neither working

Chris C    •    285 days ago     #
I was unable to access my account in store today (20/9), also tried when I got home but no joy

Geoff W    •    285 days ago     #
Couldn't access the app this morning so didn't want to do my weekly shop. Don't know whether or not the till receipt can be added at a later date if I can't access the QR code?

Guest    •    285 days ago     #
Both app and website are not working. Can't log in at all. I wanted to use the coupon which will be almost expired.... I have reinstalled, tried website version or even tried in different devices. Very disappointed about Lidl. Hope it can be fixed soon.

Christine Cooper    •    285 days ago     #
Can't access my Lidl plus card. Being told to log in but unable to.

Peter    •    285 days ago     #
I cannot log into my app ,on android device
I did see a message ,briefly ,saying it was down for maintenance, please advise

BG    •    285 days ago     #
Lidl losing customers as fast as they gained them … Tesco are aggressively price matching and seem to keep their shelves better stocked. Lidl rewards not worth it now!

Rob    •    285 days ago     #
Can't access account, useless advice reinstall etc

Jukie Butler    •    285 days ago     #
Usually when I click on my Lidl plus icon, it signs me in immediately and the QR thing comes up for me to use at the till.
This is not happens, and it is asking me to log in, but I cannot

Rachel    •    285 days ago     #
App took ages to load so missed using it in store, eventually it loaded but needed me to log in, said my email address isn’t registered, subsequently got a message indicating that the App is down

Belinda    •    285 days ago     #
App has logged out, won't redirect to page to log in again. Vouchers will be lost because they run out today.

david    •    285 days ago     #
app logged me out and now says url page error

Louise    •    285 days ago     #
Lidl app is rubbish, also very crafty they have taken away the £10 off voucher and given 10% off instead. That's no comparison unless you are spending £100 in one shop to get your £10 off, otherwise the average shop
Of £50 is only gonna save £5 as 10% discount, that's a £5 loss to the customer. Also the app is getting worse and people can't log in so you can't even get your purchases stored on your App to accumulate any vouchers!

David    •    285 days ago     #
App not working, it’s logged you out and not letting you log back in

Louise    •    285 days ago     #
Log in not working, Lidl App is getting worse!

NJS    •    285 days ago     #
cant login

Ann Hunt    •    314 days ago     #
My £133.53 has not been added to my purchases. I know it bleeped, and I got my free bakery item. Why hasn't it been added?

malc higham    •    319 days ago     #
app not opening

Cathy Webb    •    331 days ago     #
Spent £66 yesterday in Lidl, phone app scanned, checked receipt all the same as the previous week, but app hasn’t updated my spend. Is there a problem with the app?

G. M ROSS    •    344 days ago     #
Lidl plus not updating despite pinging at checkout

Peter Seddon    •    357 days ago     #
My Lidl plus card did not update to my phone today despite bleeping at checkout.
£27.80 not added to my spending via card, so taking longer to reach £100
Peter

Sharon nelson    •    363 days ago     #
Mine worked the first month 2nd month wouldn't load when was due cash out losing my vouchers why this keep happening especially at weekends fix this please x

Susan Barrett    •    395 days ago     #
Lidl app keeps closing and not working. Not registered my spend today.

Guest    •    396 days ago     #
My spend was 197 for the month. Spent 20.14 but it didn’t add. Tried again by spending 3.58 and it s

Guest    •    399 days ago     #
I'm trying to find the link for Detergent Ingredients, supposedly at 'lidl-info.com' according to the packaging. It tries to connect to the German Lidl website variant of 'selfservice'... then a blank whitish screen appears, and nothing else.

Sarah    •    403 days ago     #
Impossible to select a store on the App

Kelly    •    405 days ago     #
App updated today now doesn't work atall. Nice

Christine    •    417 days ago     #
The Lidlplus app has not registered my spend today. I did get a discount with a coupon on the app, so definitely scanned app at till

Guest    •    434 days ago     #
There is an issue for me with the LIDL careers log in, i have the username and password saved. I continue further to request a new password however my email and log in do not match. I have saved all my details and i am 100% sure of this. Previously i logged in and there was an error even though the password and username was correct. Now i seemed to be locked out of my account...

Guest    •    434 days ago     #
Cant log in

hos    •    436 days ago     #
can not load the website, is not clikable. all link below have the same problem

Mansoor    •    465 days ago     #
Why items are blurred

DMAC    •    467 days ago     #
For 5 days Lidl plus just buffering really annoying FIX THE PROBLEM LIDL

Juss    •    467 days ago     #
Can’t log in on app. Buffer circle showing.

Danielle    •    468 days ago     #
The lidl plus app has not been working for the past couple of days. Trying to log in and it just gets stuck with the loading icon.

Cathy    •    468 days ago     #
Won’t allow log in

JK    •    469 days ago     #
Log-in not.

Warren    •    483 days ago     #
App says no internet. Internet connection is not the issue

GB39    •    484 days ago     #
Website blurred. Links to offers not working.

John Brown    •    485 days ago     #
Background on website blurred, Middle of Lidl unuseable

Guest    •    503 days ago     #
went to Lidl yesterday the app scanned, got home shopping didn’t register. Happened 3rd time since C

Anna    •    504 days ago     #
Was in Lidl today (12th February) scanned app it beeped to say accepted when got home I realised it had not registered, spent over £30. Very annoyed.

Tim petter    •    505 days ago     #
App stopped working, customer services told me to uninstall then reinstall. After uninstall wouldn't reinstall, great I had a £10 coupon on the app, now can't use it what a sham

Linz    •    506 days ago     #
App stuck on terms and conditions

Vera    •    507 days ago     #
After having trouble with terms got my app working just been to lidl scanned app it clicked to say accepted when got home it had not unregistered my bill what's the problem it seems to have a lot of problems

Gerard    •    509 days ago     #
Lidl app not working again. Third time this has happened in last couple of months. Given same advice as previous customer, to call customer services. Had big weekly shop loaded up ready to go through when discovered yet again today App not working. Staff unable to help. Have left shopping to go elsewhere.

Annie    •    510 days ago     #
App stuck on new terms and conditions

Guest    •    510 days ago     #
App stuck on new terms and conditions

Bipin    •    511 days ago     #
Lidl plus App & Nationwide Banking App both are not working on my OnePlus 8 mobile phone but works on other android phones. Yet other banking apps work the OnePlus 8 phone. I can't find a fix anywhere. Even Nationwide were unable to help me.

Agnes    •    511 days ago     #
Couldn't do anything with the app today. Waste of my vouchers. Informed by the Staff to call Customers Service but it's probably another waste of time!

Mike    •    512 days ago     #
Lidl app still stuck on accept new terms and conditions. Its shopping day, not good.

Vera    •    512 days ago     #
Had problem yesterday with new terms kept going in a loop so logged off turned power off on phone waited few mins glad to say it's up and running now

Sally    •    513 days ago     #
Lidl app just on lreset oop nafter new ts abd cs now can't do anything with it. Really frustrating.

Nick    •    513 days ago     #
App stuck on 'go back' after I tried to accept terms and conditions.

mandy    •    513 days ago     #
Lidl app asking me to accept new terms and conditions, but it just keeps looping back to the same screen. Now can't even open app as it keep going back to the error page ????

Evelyn Gray    •    513 days ago     #
My app not working when I were shopping in Kirkwall, Orkney shop. I had over £33 of shopping, very annoying as the assistant informed me it can’t be added .
I’m very dissatisfied and annoyed.

Mfew    •    513 days ago     #
Tried the link. Accessed the Web site
Unable to login and view my Lidlplus account

Lisa    •    513 days ago     #
Lidl app asking me to accept new terms and conditions, but it just keeps looping back to the same screen. Now can't even open app as it keep going back to the error page ????

Debbie    •    513 days ago     #
I cannot get beyond the please accept our updated terms and conditions, it just keeps reloading

ELIZABETH PECK    •    513 days ago     #
Can't onto new terms and Conditions

Janette Carruth    •    513 days ago     #
Can't log in new terms and conditions then saying that there is a problem

Vera    •    514 days ago     #
App not working after accepting new terms just keeps going in a loop

Diana    •    514 days ago     #
App not working. Can't get past the new t&c acceptance. Even though I accept terms it's in a loop that just puts up the same accept terms screen again. I've tried opening each one individually but no luck

JillSC    •    514 days ago     #
Tick to accept new terms and conditions and it just reloads the new terms and conditions....... And repeat

Keith    •    514 days ago     #
To add insult to injury they have just sent email with the offers. How are people expected to use offers that they can't get access to ?????

Jill    •    514 days ago     #
App not working. Cannot accept terms and conditions or logout

Paul    •    514 days ago     #
I Have Tried to Log In 03/02/2022 Password re set and still not able to log in

EJ Lancashire    •    514 days ago     #
I'm having the same problem. When I use the contact us, it's asking for me to upload a picture of me..... Weird

Keith    •    514 days ago     #
Same problem as others will not accept t&c acceptance and when clicking next just goes in a loop back to t&c update acceptance page

Bill McCarthy    •    514 days ago     #
I have lost my £10.00 coupon as the app will not accept the new terms and conditions and load up. have tried it twice when shopping but will not accept new terms of use.

Guest    •    515 days ago     #
App frozen unable to accept new terms and conditions nor log out

Andrew Wright    •    515 days ago     #
Since your update of terms and conitions i can neither accept go back or logout app frozen

Mary    •    515 days ago     #
An update on the app has frozen. I cannot accept the new terms nor can I go back.

Ann    •    523 days ago     #
Went to my local lidl yesterday ,went to pay and my lidl app not working .I have almost reached my £200 spend .and assistant tried but failed to get app to work .I was very embarrassed as line was getting bigger so in the end .had to miss out on my points .phoned customer service . And eventually was told .on this occasion points would be added .at begining of following month .would be easier to use card as Tesco does .

Ian    •    527 days ago     #
Not received my digital receipt even though scanned the card and used one of my offers

Angela Beckley    •    533 days ago     #
Shopping yesterday day and couldn’t get into the app. Assistant tried to help but I’d got to wait 30mins . Before the 30mins I’d done my shopping . Hence lost my points yet again as it’s happened before. Trying to get it up and running today but it’s still not letting me in .

David Hill    •    536 days ago     #
Lidl app not working today. I note there are changes to the app. Wonder if thats caused the problem

Sally    •    541 days ago     #
App not working

Dominica McGowan    •    572 days ago     #
App not workin, asking for password but then responding with ‘oops something wrong’. Trying on iPhone

Janet    •    574 days ago     #
Not working in Chesterfield either. Just hope after spending £50+ that customer service sort out the receipts and add it to saving app.

Sheila Cahill    •    576 days ago     #
Lidl app telling me all day to try later

Veronica    •    576 days ago     #
Tried to update, but app disappeared, I have my £,10 money off to use ,but know csnt use it as app has disappeared .

G    •    578 days ago     #
App will not load to show the advent calender. Is it just me? I can see my coupons and my card qr code, but home page won't load

melvyn dodridge    •    580 days ago     #
App says cannot display coupons, tried for several hours and no change. Is it Lidl or my phone. Beeped on a purchase.

Bernard Woollard    •    603 days ago     #
Lidl plus card didn’t apply activated discounts in store earlier this afternoon (Solihull) and not opening up at 5.05pm this evening. Can only open card QR - nothing else

bob curran    •    604 days ago     #
Update wont happen, as a result there is no QR CODE. 2nd time this month and its only04/11. If App fails again then I will move to ALDI even though I have shopped Lidl for 15 years. Do not offer something which does not work for all customers.. SIMPLE really.

Louise    •    616 days ago     #
I have used my Lidl app twice this week with a total spend of £77 and this has not updated on my total spend and meaning I will miss out on my £10 voucher if they don't get added.

Guest    •    621 days ago     #
Lidl Help Portal

Mrs Elizabeth Hall    •    627 days ago     #
Cant get my lidl card to scan just getting 403 forbidden when I try dont know my log in cant remember it

Sanghee    •    627 days ago     #
log in

Mrs Ruso    •    632 days ago     #
Hi your system was down for Lidl plus on 1/10/21
time 13.24 at Swindon Green bridge. How can I add them to my Lidl plus app? Kind regards Mrs Ruso

Mr Ian Cole    •    632 days ago     #
get a simple solution to scan any bill not credited with appropriate credit,and do it now!!!

Andrew    •    635 days ago     #
Called into two stores to use £10 off (After spending £200+)
Would not take off the reduction, of add points toward this month. Staff unhelpful in one branch & could not offer any assistance in the other apart from giving me a helpline tel No, but can only leave messages! 1st time using this app & due to utter frustration & wasted time will not use it again. Will use other supermarkets when ever possible!

Wendy Jones    •    635 days ago     #
I went to the Runcorn Lidl on Friday afternoon and did my shopping but at the tills I was told the Lidl Plus wasn’t working.
So I was unable to get the money off the products I had bought that I had coupons for. Also it didn’t count towards my spend for October. I am very unhappy!

Ace    •    636 days ago     #
I cannot access Lidl website with any browser on a PC because of a scripting issue seemingly related to bing.com. This has occurred after the app was introduced and so might explain some of the app problems that are being reported.

Unhappy customer    •    637 days ago     #
Did Lidl £40 shop yesterday expecting to redeem my £10 bonus. Swiped my phone, beeped but no bonus or discounts taken from my bill. Didn’t even register my £40 shop towards October bonus. Given cs number to ring by cashier - rang but complete waste of time - too busy diverted me to a virtual assistant- another waste of time,! Very disgruntled customer !!

Patricia Beard    •    637 days ago     #
Is the Lidl+ working yet, It wasn't on Thursday, or Friday. Could some efficient person at Lidls please let me know, and save me another unnecessary journey. pat.beard99@gmail.com

Guest    •    637 days ago     #
Scanned my Lidl plus card (scanner confirmatin sound worked) but did not process the discounts.

Mike Murphy    •    638 days ago     #
Lidl plus server down again. I spent over £60 today towards monthly target. Why bother? Aldi is just across the road

Patricia Beard    •    638 days ago     #
When can I shop at Lidls and use my Lidl plus App and vouchers? If I could find out, I would be able to drive there to do my weekly shop. Maybe someone could inform me, as I do not want another wasted journey. Anyone help ????????

Máire    •    638 days ago     #
A new Aldi opened in Bognor yesterday - just across the road from Lidl. Maybe we'll give Lidl a miss next week!

Russ    •    638 days ago     #
Funny ,the app is down again at the end of the month when everyone has the £10 voucher...Then suddenly fine again,but voucher has vanished..same last month

Patricia Beard    •    638 days ago     #
I need to do a big shop at Lidls with my Lidl+ app, but as they were experiencing widespread Technical problems today 1st October, I need to know when they have the app up and running again. Could Lidls post a notice that their Technical Problems are solved please ? Thankyou.

sue    •    638 days ago     #
App wont allow my vouchers to be used over £10 store manager no help. Rubbish customer service. Wouldn't take off my bill so walked out and left all the shopping behind. Unhelpful in Shirley store. Had the same thing happen in Kings Heath and they were very helpful

Guest    •    639 days ago     #
down in shop 8:00 today

Guest    •    639 days ago     #
App wont allow my vouchers to be used over £10 store manager no help. Rubbish customer service.

Mrs H Hassam    •    639 days ago     #
App wont let you use vouchers

Sue    •    639 days ago     #
2 visits to different lidl stores today, (last day of month), both times lidl app recognised and acknowledged Plus App on purchases screen but no digital receipts showing and missed £200 bonus. Nothing can be done instore or on phone.

Harry    •    640 days ago     #
Crap App !!!!!!!!!!

David Whitby    •    642 days ago     #
Hi Admin. Have tried all your links, but they all finish up saying "Your phone isn`t compatible with this version". A relatively new Sony Experia so certainly not an outdated phone. Numerous people in Lidl yesterday were having the same problem. Surely this is not intentional to alienate so many of your loyal customers so I hope you will resolve it soon.

Trevor    •    644 days ago     #
This app now only works with Android version 7.0 and above and will not work with Android 6 as used by some older phones !!!!!!!

Trevor    •    644 days ago     #
This problem appears to be that after the update Goggle Play Store checks the app and says that it is not compatible with your device and blocks the app and does not display it on the Play Store list.

Trevor    •    644 days ago     #
Temporary solution login to Lidl Plus on another device that works, display your Lidl Plus card QR, take a photo using your own phone. Display the photo at any Lidl till instead of the Lidl App. It has worked for me yesterday. You will need to use another phone or tablet to view your Lidl Plus account and to active coupons.

FL    •    645 days ago     #
Having read various comments, can say I have same problem since earlier this week on a Samsung Galaxy J5. Told there was update, but when I tried, told Lidl Plus app no longer compatible with my device. Have lost £10 voucher achieved last Saturday. It is so annoying. It has been working fine for months and always achieving the £2/£10 voucher after achieving qualifying spend. What's going on?

samsung j3 android    •    646 days ago     #
yes, same as these other complaints.
needs update, can't update as not compatible, can't use old app, nags me to get update, rinse repeat.

Frustrated shopper    •    646 days ago     #
I have attempted registration 3 times and am competently filling in the form correctly. It keeps telling me there is problem and to go back, when I press the go back button it says registration complete????? Is this an issue with samsung phones????

Monica Johnson    •    646 days ago     #
Same "this app is no longer compatible with your device" Android V6 Build 01008 on alcatel pixi 4. Hope this gets fixed soon.

Nicola Waters    •    646 days ago     #
Told to Update LidlPlus App and duly press Update button. Then forwarded to AppStore which has a logo of 4 squares - 3 white and 4th on upper left shaded grey. Below it says “This App is unavailable in your region.”
Never ever had probs Updating before. Normally sent to Google Play store & App ready under 30mins.
30+ hrs later ...... still waiting. Lidl CSD woman utter crap and useless despite sending screenshots. Plus Lidl owe me points for last week’s shop. Seriously considering dumping Lidl for Tesco.
Have I been scammed?

biggles    •    646 days ago     #
needs update. cant update not compatible with my android. uninstall and its no longer in the app store WTF get a bloody grip lidl we dont all have the latest toys

M    •    646 days ago     #
Glad it's not just me then, with a crap phone. i un installed app, went into Android app store and it's not even listing it anymore to download app. ????

C    •    646 days ago     #
Is Lidl really expecting millions of customers to get new phones to access the updated app.?

Debs    •    646 days ago     #
Can no longer use the Lidl Plus app on my Samsung android. It says my device is no longer compatible with the app. Why is this?

C    •    646 days ago     #
After shopping at Lidl since 1984 I’m really disappointed that my phone is not compatible with the new Lidl plus card . Why change things and upset so many customers.

mark    •    646 days ago     #
App not now working on Android 6 since "security upgrade".
Tried Login to Lidl via PC, but not working either, getting an error.
Changed Password, but just loops back to login error.
Great PR for other supermarkets.

Fiona    •    647 days ago     #
Same can't log in anymore with my Samsung android ! Happened yesterday ....not best happy

Ben Hamilton    •    647 days ago     #
Same Unable to upgrade Fire tablet

Ritz    •    647 days ago     #
LIDLPLUS APP Not compatible with my Samsung Android today phone but compatible with my Samsung android tablet so I will have to lug that into lidl. Why are Lidl so stupid,they will loose loads of customers

matt O'S    •    648 days ago     #
Hi same problem as Wendy with samsung Galaxy S5
Hope it is sorted soon or otherwise it looks like back to Tescos

Wendy    •    648 days ago     #
Is the Admin comment meant to explain how to fix the update problem? If so please could you write it in a a more user friendly way - I can follow basic instructions but am not sure what to do with your comment

Wendy    •    648 days ago     #
Same problem as others. Problem started this morning. I cannot access the app - it tells me to update. I press the update button and the Google play store says " this app is no longer compatible with your device. Contact the developers for more info". I have a Samsung Galaxy s5. Does anybody have a solution for this please?

Sue Sheaves    •    648 days ago     #
Unable to use my Lidl Plus after this last update. I am told my device is not compatible. I have used it since it's launch and NEVER had any problems. I am not prepared to buy a newer phone.

JG    •    648 days ago     #
To Admin - Is your comment meant to make sense? Forgive my ignorance, but I do not understand your grammar.

Is there a major problem with your app? If there is , are you attempting to fix it?

JG    •    648 days ago     #
I too cannot now use the Lidl Plus app. I have a Samsung Galaxy S6 android smartphone. My hubby can still see the app on his Samsung Galaxy XCover 4. I get the same messages as Steviedb . Seems farcical that to use a relatively new app, that I was happily using last week, for a superstore, the only solution on offer appears to be spend loads of money on a new phone. Well that's not very good for the planet is it Lidl?!

Steviedib    •    648 days ago     #
Lidl plus app not working on my Samsung A3 smartphone . Cannot update and told by customer services its not available on my phone although Ive been using it since its launch.
To make things worse in store staff are obviously not aware of the situation.
This is a farce and Lidl should be ashamed of themselves.
Seems the only way to get it to work is to update my phone, which Im not prepared to do.
Goodbye Lidl.

Tim    •    658 days ago     #
Scanned QR asked checkout staff if it had registered, was told yes, paid by card, got home not added to this months total and no digital receipt on app.

Sue Jones    •    660 days ago     #
Can't access my Lidl plus card. It keeps telling me to login but won't accept when I do. Won't be shopping at Lidl until this is sorted.

Barry    •    663 days ago     #
Absolutely Shocking! couldn’t access the Lidl Plus app in store after a £25 spend! When will they let us return to a store with a receipt to have money spent added retrogressively to our Lidl Plus Card? Its not our fault if your Wi Fi goes down, get contingency plans in place! Some lady in my queue told the till operative to put it all back, when the Lidl Plus app wouldn’t open on her phone.She had every right she had spent £200 in one trip and should have got £12 off her next visit!

Bernie Howe    •    666 days ago     #
In the last two weeks I have been unable to use the app in store. The store staff just say they can’t help. Very disappointed.

Mark    •    669 days ago     #
Lidil coupon plus not showing on my iPhone, i have spent on over £250 this month, why can’t I see my spend bar?

George    •    670 days ago     #
Scanned lidl card at the till in Twickenham before scanning the items but it asked for it again just before payment. It appeared to accept the card both times but this receipt is not showing up on the app now. Very irritating as near the end of the month and I want my £10 off!

Paula Lee    •    670 days ago     #
The app wasn't working on the till in Minehead Lidls today so it didn't count what I spent or put it on my card so I will not get the £10 voucher I am entitled to. How can I get it?

E Maltby    •    672 days ago     #
Lidl app not working today. Have tried switching phone off and back on. Frustrating as I did a largish shop for me!

Elaine Barnes    •    674 days ago     #
I cannot access my lidl plus account today. I need to add today's receipt to my account so I don't miss out.

StephenM    •    675 days ago     #
Lidl+ app down in all stores in Northern Ireland today - hope they extend the deadline to redeem your 'treats' to make up for this...

Christine Cooper    •    677 days ago     #
No-one's Lidl plus card was working this morning in my branch. I spent over £50 which would have made me eligible for a £10 voucher. Any way I can get the purchase credited to my card?

Derek Millington    •    679 days ago     #
The readers have been down in the Thornaby , England store fore three weeks , absolute disgrace . How do I get my spends on line to get my spend up to £100 ? May be I should have stuck with Aldi.

Steve M    •    704 days ago     #
Installed app yesterday and all was working. Today on trying to open the app, it says that the app has closed and I cant go any further. The app however remains open in the background, but unusable.

Exactly the same thing happened to my wife on her phone = installed yesterday working: today not working

Bob Sherriff    •    723 days ago     #
Log on the app and website is not working - again. Just a continuous loop asking for username and password. Cleared cache 7ral times to no avail. Same on PC and mobile phone.

Will    •    727 days ago     #
Safari, or Firefox, the website just doesn't work. Neither does any of the 'Contact Us' functionality. Once selected (and the same Privacy Options selected - again - and again - and again, at every new page!!!), the page just goes white and nothing happens. If trying to look at the weekly offers, part of a very blurred image appears and then it freezes. It's been like this for a while ................ and it's not my browser, everybody else's works fine!

lou    •    732 days ago     #
won't log me in and reset password just keeps redirecting back to beginniig

L Herbert    •    732 days ago     #
App seemingly recognised (heard a bing sound from the reader at checkout in Lidl, Prince of Wales Rd, Sheffield) but promo vouchers not detected and several hours later no receipt or record of my spend. How to prove I have spent enough for a money off voucher?

Guest    •    756 days ago     #
I have tried to use my lidl plus app in store 3 or 4 times but it has never been recognised, what a load of rubbish.!

Gerry    •    758 days ago     #
App not working at all tills in Chesterfield Chatsworth Road shop. How does my spend get onto my card?

Guest    •    760 days ago     #
Cant locate my local store in Enniskillen Northern Ireland

Sandra    •    762 days ago     #
I can't access the APP as it keeps saying I need to accept terms and conditions? Then it won't let me! It states there's an error ?

janet.thornhill@talktalk.net    •    763 days ago     #
Could not load plus coupon yesterday 29/05/21 at Pentregethin road Swansea store to register my shop which was £36.88 cashier tried but could not get it to work either,
this shop would have given me a total of £200.00 and a voucher for £10.00 off my next shop, how am I going to register this receipt. So furious with Llidl nice of them to update at the end of the month knowing people will be reaching their target. please could you let me now what to do

Mark Hampshire    •    764 days ago     #
I shopped today in Sevenoaks Kent spending £35.50 over two transactions which should take my monthly spend to just over £200. Trying to ring customer services to talk to somebody is almost impossible. Mark, Croydon.

Rosslyn Tuffrey    •    764 days ago     #
I have your app on my phone and use it every time I shop. Today it has asked me to login and I've never had to do that before. I would re-install the app but I have about £160-£170 towards my £200 monthly spend to gain my £10 shopping reduction. I also won a reduced item on the spinner which I would use when I shop today. I've tried filling in the form on my iphone and it does not allow me to do that either. I usually shop at the Netherfield, Nottingham branch

Stella Williams    •    767 days ago     #
App not working in Werrington, Peterborough. Couldn't use £2 voucher and money off vouchers. Spent £46.28 too which needs to go on.

Ken Watson    •    767 days ago     #
Not working Pickering branch.
“Ring customer services they say” about 10.30

sue ridley    •    767 days ago     #
went today shopping in your Netherton Store, my app was not working neither was anyone else's including the manager and staff, I spent £24.45, at 8.43am, which I would like credited to my account also I have a voucher for £10.00 that couldn't be accessed. could you please let me know about this as well.
my email is si.ridley@btinternet.com my phone is 07711 049310

Tjenkins    •    767 days ago     #
Seems to be sorted now

Ann W    •    767 days ago     #
Like many others, cannot get passed T&Cs

Mac    •    767 days ago     #
Arghhhhhhhh

Daryl Kelly    •    767 days ago     #
Same as others - T&C not working and have a £10 coupon which I now can't use - not impressed

Emma    •    767 days ago     #
Can't get past t&c update.tried everything uninstall.

J    •    767 days ago     #
Cannot get past the new t&c page on app! Just looping. Tried everything everyone else has suggested and no luck!

Jayne    •    767 days ago     #
Can't get past the T & C update!!!
Expect this is 'on purpose' as noone can now use their £10 voucher which expires today...imagine how much of a saving all of that adds up to for Lidl! Very poor.

Pam    •    767 days ago     #
App looping on T&Cs page. Have reinstalled app, switched phone off and back on, logged out and back in.... cannot get past the T&Cs page

Dave    •    767 days ago     #
app looping on terms and conditions

Jackie    •    767 days ago     #
Can't get passed terms and conditions

Rosemary    •    767 days ago     #
Couldn't get past tems and conditions. ,now I can't even log in !!!!!

Heather    •    767 days ago     #
I can't get past the T&C page either

Katie    •    767 days ago     #
App looping on T&Cs page. Have reinstalled app, switched phone off and back on, logged out and back in.... cannot get past the T&Cs page

Peter    •    767 days ago     #
Using the links does not help as you can't log in to your account?

Alfred    •    767 days ago     #
Tried log in and out. Delete and re install no difference. The t&c's page is broken. On the last day off the offers too. Guess I'll shop elsewhere...

Paul.    •    767 days ago     #
Cannot get past accepting new terms. Arrrrrrgh.

Guest    •    767 days ago     #
App looping in Ts

Citizen    •    767 days ago     #
Will not allow accept new terms and conditions. Last day I can use my vouchers too. Not cool.

Andrew    •    767 days ago     #
Will not let me accept new conditions, keeps looping back to same page.

Guest    •    767 days ago     #
New terms and conditions seems to have created a glitch. App won't allow me to accept the T&C. Logging out and re-entering log in details makes no difference.

Charlie    •    767 days ago     #
As other posters have mentioned, we are yet again required to accept the updated terms of usage, but this doesn't seem to be registered by the system. Can't sign in to receive loyalty rewards.

Peter    •    767 days ago     #
Can't access as won't let me accept new terms and conditions, keeps looping

Nicky    •    767 days ago     #
Hi, is the lidl plus app down? I can't get logged into it and my £10 off voucher runs out today. I can't get past the terms of use policy and I have uninstalled and installed the app but still not working.

W Wood    •    767 days ago     #
Can’t get passed the T & C. Last shop this month and due to ge5 my£10 voucher. Is this a way out of giving your customers the vouchers.

xray    •    767 days ago     #
Lidl App useless today26 May

Jana    •    767 days ago     #
Can't accept new terms and conditions, is coming back to same page so not possible to log in, I have £10 voucher to spend so not happy if this will not be resolved soon.

Peter Walker    •    767 days ago     #
Same here. It wont let me accept the new terms and conditions!! Another blow as I want to shop today to get my £10.00 voucher

Tony    •    767 days ago     #
App looping on new T&C's

Graham    •    767 days ago     #
Can't access as won't let me accept new terms and conditions, keeps looping, and £10 coupon expires today.????

Nigel    •    767 days ago     #
Lidl app stuck on terms

Marco    •    767 days ago     #
Can not get pass new terms and conditions as it just continiosly loops!!!

Steve    •    767 days ago     #
Still looping on terms and conditions

Laura    •    767 days ago     #
Can't accept terms and conditions so can't log in

Paul    •    767 days ago     #
Terms and conditions not allowing me into app.

Linz464    •    767 days ago     #
Can't get passed terms and conditions update. Locked out on the day my £10 coupon expires. Ridiculous

Dee    •    767 days ago     #
App not working, can't get past terms and conditions.

Adam    •    767 days ago     #
Cant get passed new terms and conditions so cannot use the app.

K    •    767 days ago     #
Can't get past new terms and conditions. Grrr

Guest    •    767 days ago     #
Ap

Phil    •    767 days ago     #
Can't get past new terms and conditions just loops back.

Lorraine Jones    •    767 days ago     #
Unable to get past the update privacy it just loops.

Carole    •    767 days ago     #
Tried to accept new privacy T&Cs on app, click to accept but the page loops round. Can't get passed this page. Even tried logging out and back in. Still stuck on the privacy policy page. Annoying as I have a £10 voucher to use today.

Robert    •    767 days ago     #
Can’t get passed acceptance of new terms and conditions page as others have said just going round in a loop

Karen    •    767 days ago     #
App says need to accept T&c s and privacy policy , click to accept and it just goes back to same page , tried several times, logged out and back in again can't get past that page

Jackson Storm    •    767 days ago     #
App says I need to accept new terms and conditions, once clicked it just loops over and over.

Debra Kiernan    •    767 days ago     #
Cant get into lidl plus app. Tried to accept new terms and its looping back round

V. Belton    •    773 days ago     #
can't log in. Never happened before.

Ann onymus    •    773 days ago     #
App not working

Judith Elias    •    773 days ago     #
can't log in

Rick Parker    •    781 days ago     #
I just can't get to the login or register after uninstalling and re installing, for some reason it won't let me.

Rachel    •    792 days ago     #
App not updated my shop today. Shopped about an hour ago.

CR    •    796 days ago     #
Website only partially loads in both Chrome and Edge browsers

knocka    •    831 days ago     #
Update not working app frozen

Guest    •    855 days ago     #
GeneralOutage

pandjnamaste@btinternet.com    •    925 days ago     #
web site not opening ...message says spelling may be wrong

Guest    •    925 days ago     #
web site not found