Matalan is your local great value family retailer. Shop online and get Real Life Ready with the latest seasonal looks for Women, Men and kids, plus a huge range of homeware.
Find out if Matalan.co.uk is working normally or is there a problem today
Website is down, not accessible or buggy?
Most reported problems:
Admin
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comment pinned
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Possibly, redirect from different versions is configured incorrectly on matalan.co.uk. In this case, use the links below:
http://matalan.co.uk
https://matalan.co.uk
http://www.matalan.co.uk
https://www.matalan.co.uk
Guest
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3 days ago
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App
Guest
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3 days ago
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Log-in
Guest
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3 days ago
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Website
Guest
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54 days ago
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Checkout
Veronica Stanker
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55 days ago
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Been trying to order from last night and this morning. Error message post code not valid
B renda Sedgwick
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61 days ago
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The site won't move to payment for online orders. The same for 2 days.
Guest
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63 days ago
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it says my postcode is not valid it worked fine last week
DH
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68 days ago
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Checkout not recognising postcode. It has been ok before
Catherine
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69 days ago
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2 days I have been trying to order and it won't go onto billing to finalise it!
S
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71 days ago
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Checkout not working for home delivery. Says error with address but used it a few weeks ago
Stacey
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83 days ago
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Checkout not working on Web or app! It says postcode not recognised but I ordered fine last week! There's obviously an error
ek
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87 days ago
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Can’t checkout on app or web
Brian Dunn
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87 days ago
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Cannot access bag to checkout
Guest
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87 days ago
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Unable to load bag to checkout
Guest
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87 days ago
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Clicking on basket to check out
Kate
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88 days ago
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Cannot access my bag to check out
Lynne
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88 days ago
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I can't access my basket
Guest
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88 days ago
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Would let me go to check out
Linda
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88 days ago
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Can’t access my bag to buy the items
Halinka
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88 days ago
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Oops meant can't access my 'bag' to checkout
Halinka
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88 days ago
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Can't access my back to check out
Danielle
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88 days ago
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I cant access my bag to buy my items
Hetty
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88 days ago
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Can’t access my bag to buy items.
Joan
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88 days ago
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Cant buy whats in my basket icon not working load rubbish!
Guest
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102 days ago
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Can't access shopping bag, click on to it but nothing happens!
Guest
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103 days ago
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checkout not working - code 404- Not Found
Guest
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103 days ago
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GeneralOutage
Julie
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157 days ago
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Tried to reset password umpteen times but doesn’t work was fine till you’ve updated the criteria but still doesn’t work when I changed password e we other right amount of letters numbers etc????
linda bradnum
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190 days ago
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checkout not working
cappy
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194 days ago
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I am unable to register with the site. Each time I enter a password I have the message "the password you entered does not match the criteria" and I have tried different passwords.
BEG
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198 days ago
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Couldn't login on website or app. Wanted password changed but never received any if the three reset emails. Gave up and bought items elsewhere
Guest
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208 days ago
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can't checkout get a 404 for billing
Guest
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215 days ago
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account problems
p
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217 days ago
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Midnight when the code offer is over the site runs as smooth as butter but code will not work now.
k
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217 days ago
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App & website slow to load, freezes on the checkout page and then times out. Has been like this since 9pm
N Khan
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217 days ago
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Can't check out on the app. Freezes on the click n collect or home delivery option page
Guest
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217 days ago
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Checkout page
Rachel
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217 days ago
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Can’t check out!!
Eleen Loh
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217 days ago
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I’m unable to check out on the app and website for the past three hours. It’s frozen all the time and it’s wasting my time.
Guest
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217 days ago
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Can't checkout
Sandra
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217 days ago
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Unable to checkout with an online order
Lea
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217 days ago
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I GIVE UP. Gonna delete the app. They obviously don’t want our business. Won’t let me log in. Keeps sending me link to reset password doesn’t work. Emailed dozens of times but they keep sending same response.
Goodbye Matalan
Janice
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234 days ago
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Can’t sign in. Going round in circles
Guest
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248 days ago
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unable to access 'bag' in order to pay for items placed in it. Icon just keeps flashing
Guest
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294 days ago
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Have sent about 4 Emails all I get is the automated response.
The website is not working, can't sign in at all, not even to my account.
Think it's time to go somewhere else , obviously Matalan don't give a s--t.
Guest
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294 days ago
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The links posted in here by Admin none of them work
Guest
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297 days ago
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Have tried Emailing Matalan, but all I get is the automated response, saying we will get back to within 72 hours. Website is not working, but obviously they don't give a toss.
Su
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317 days ago
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Can not check out, los page
Alc
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339 days ago
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Cant reset password on main sight or app email just goes round in circles and no one is answering my emails or messages
Jan
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340 days ago
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Tried these links admin have sent it still doesn’t work
Jan
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340 days ago
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Cannot reset password, friend tried to register for new account on app but submit does not light up to click on it. Been like this for three days.
Kali
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344 days ago
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Can't log in to my account , it tells me can't recognise the email , at the same time I am receiving email with offers every other day! So frustrating ????
Hilary Forbes
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344 days ago
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why is matalan not responding online?
Guest
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373 days ago
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Can't access basket to process and confirm order
Janette carter
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425 days ago
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Unable to log into account aswell as my daughter
Guest • 3 days ago #
General Outage