Is Matalan.co.uk up or down today?

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on matalan.co.uk. In this case, use the links below:

http://matalan.co.uk    https://matalan.co.uk    http://www.matalan.co.uk    https://www.matalan.co.uk

Guest    •    6 hours ago     #
Website

Mrs Lorna McHardy    •    2 days ago     #
Why can’t I get my Matalan website clothing .

Guest    •    3 days ago     #
General Outage

Guest    •    3 days ago     #
Log-in

Guest    •    8 days ago     #
App

James Reilly    •    14 days ago     #
My website is cutting off all time is there problem

C.f    •    30 days ago     #
My account email and pw is not recognised today when I went to log in

Nicola    •    36 days ago     #
Can't login into my app ????
Tried a number of times.
Now I don't know if I missed out on an offer

Ian Burrows    •    36 days ago     #
Just went to the hertford branch and my app wouldn't work so don't know if i paid over the odds

Tom    •    41 days ago     #
Trying to view there curtains and when the page loads it states, Products in this category will be back soon! Are they updating stock, its strange I can't view anything

Chelsea    •    42 days ago     #
Still will not acknowledge my email is correct and linked to my account?
This has been going for 4 days now?
And yet still getting marketing emails from them!!! Very frustrating

Guest    •    43 days ago     #
Will not recognise my email for account on either website or app

Wendy Syverson.    •    44 days ago     #
Why will you not acknowledge my e mail address when I attempt to log in.You tell me it is wrong address so I try to log in it the tells my that my e mail address is already in use.You can contact me but I can't contact you.
Thank you. Wendy Syverson @ wendysyverson@gmail .com.

Ria    •    48 days ago     #
Can't log into the app

Bee    •    49 days ago     #
Updated and it's just frozen ????

Pauline Miller    •    49 days ago     #
Doesn’t recognise my login details on app

Bob    •    51 days ago     #
App not working,

jo    •    51 days ago     #
app not working

Jackie Sharp    •    52 days ago     #
App and website not working again today wasn’t working yesterday either

Guest    •    52 days ago     #
App tried reinstalling and tried to reset my password 3 times when I use the link sent to my email it says link expired

MZ    •    52 days ago     #
Updated the app can not log in saying email error etc..

C    •    52 days ago     #
It says 'unexpected error' when I try to log in and it says my email address is wrong when I try to reset my password

Ann    •    52 days ago     #
Updated app, now won't let me sign in, already registered, saying unknown error occured

Dee    •    52 days ago     #
Updated the app now it won't let me sign in, saying "Unknown error occurred"

Chri    •    52 days ago     #
Can not sign in already registered .

Vgrainger    •    52 days ago     #
Asked me to update the app now it won't let me sign in

Amarjit Nagi    •    52 days ago     #
Told me to update app, so I did but now won't let me log in. Changed password and it still will not let me sign in.

Pip t    •    53 days ago     #
Made me make a new account, doesn't recognise my usual one.

Higgins    •    53 days ago     #
App not working since last night

Guest    •    53 days ago     #
App not working for almost 24 hrs now

Dawn    •    53 days ago     #
Why is the app not working

hayley hallett    •    55 days ago     #
i cannot access the basket to pay for items?, why is this?

Guest    •    69 days ago     #
Cannot go to checkout, screen flashes, items do not get processed

Guest    •    107 days ago     #
Cannot access the basket.

Guest    •    128 days ago     #
Payment

Guest    •    140 days ago     #
Checkout

mike    •    141 days ago     #
cant log in to my account, says password or email address inccorect

Guest    •    141 days ago     #
will not let me checkout and pay for order in basket

Richard    •    161 days ago     #
Cannot check out purchase - auth the payment in bank app but buffering on Matalan site.

Guest    •    164 days ago     #
Can't log in or access basket

Jenni    •    166 days ago     #
App & Website won't let me pay for my items

Guest    •    170 days ago     #
I’m choosing the address from the drop-down list, but then is saying that the town name is invalid

Online Clothes Shopping    •    173 days ago     #
“Thank you so much for sharing all this wonderful information. It is so appreciated!!!”Learn more about art of fashion design and what you should consider before spending money on making fashion products click Online Clothes Shopping UK!
https://www.lovemyfashions.com/

Guest    •    188 days ago     #
Won't accept my payment card

Guest    •    192 days ago     #
Can get on website but can't get to checkout.

Patricia Murray    •    195 days ago     #
Added items to bsg but cannot proceed to checkout

Jane    •    195 days ago     #
Cannot check out

Guest    •    201 days ago     #
When checking out a £36 ladies jacket for free click n collect total payable comes to £54 ? Ridicul

Evangeline Fender    •    204 days ago     #
All the Admin links bring me to Matalan site. However I am unable to continue from 'my basket' to checkout. I can only imagine they have no interest in selling online.

Javkie    •    213 days ago     #
Tried all 4 of those sites got into them all asked for gift cards egift cards no matches apart from gift bags or virgin experiences. Tried again twice this am same message email add invalid

Javkie    •    214 days ago     #
Tried 5 times over the last 3 days to buy an egift card refuses to accept email address even though I have used it on this site previoysly

Guest    •    220 days ago     #
Payment method

Lorraine    •    220 days ago     #
I can't complete payment. My payment keeps being denied

Coral    •    222 days ago     #
Checkout page not loading

Carole    •    227 days ago     #
Website checkout not working

Mary    •    232 days ago     #
Check out page is not working....then I get an email sent to me saying you did not finish your order, have you forgotten your basket?? Eh, can't get in to it ????

Guest    •    237 days ago     #
Can’t add items to bag

E Phillips-Jones    •    247 days ago     #
I’m trying to register for a Matalan Me card on my iPhone, but the app keeps freezing when I tap Submit.

Guest    •    269 days ago     #
Checkout page not loading

Clair    •    281 days ago     #
Don’t work

Clair    •    281 days ago     #
Can’t check out been trying for over a week

janet hudson    •    283 days ago     #
none of the links given by admin work. Still can't move from basket to checkout

Guest    •    313 days ago     #
Unable to view or edit MY BAG, or to checkout HELP!

Veronica Stanker    •    379 days ago     #
Been trying to order from last night and this morning. Error message post code not valid

B renda Sedgwick    •    385 days ago     #
The site won't move to payment for online orders. The same for 2 days.

Guest    •    387 days ago     #
it says my postcode is not valid it worked fine last week

DH    •    392 days ago     #
Checkout not recognising postcode. It has been ok before

Catherine    •    394 days ago     #
2 days I have been trying to order and it won't go onto billing to finalise it!

S    •    395 days ago     #
Checkout not working for home delivery. Says error with address but used it a few weeks ago

Stacey    •    408 days ago     #
Checkout not working on Web or app! It says postcode not recognised but I ordered fine last week! There's obviously an error

ek    •    412 days ago     #
Can’t checkout on app or web

Brian Dunn    •    412 days ago     #
Cannot access bag to checkout

Guest    •    412 days ago     #
Unable to load bag to checkout

Guest    •    412 days ago     #
Clicking on basket to check out

Kate    •    412 days ago     #
Cannot access my bag to check out

Lynne    •    412 days ago     #
I can't access my basket

Guest    •    412 days ago     #
Would let me go to check out

Linda    •    412 days ago     #
Can’t access my bag to buy the items

Halinka    •    412 days ago     #
Oops meant can't access my 'bag' to checkout

Halinka    •    412 days ago     #
Can't access my back to check out

Danielle    •    412 days ago     #
I cant access my bag to buy my items

Hetty    •    412 days ago     #
Can’t access my bag to buy items.

Joan    •    412 days ago     #
Cant buy whats in my basket icon not working load rubbish!

Guest    •    427 days ago     #
Can't access shopping bag, click on to it but nothing happens!

Guest    •    427 days ago     #
checkout not working - code 404- Not Found

Guest    •    428 days ago     #
GeneralOutage

Julie    •    481 days ago     #
Tried to reset password umpteen times but doesn’t work was fine till you’ve updated the criteria but still doesn’t work when I changed password e we other right amount of letters numbers etc????

linda bradnum    •    514 days ago     #
checkout not working

cappy    •    518 days ago     #
I am unable to register with the site. Each time I enter a password I have the message "the password you entered does not match the criteria" and I have tried different passwords.

BEG    •    522 days ago     #
Couldn't login on website or app. Wanted password changed but never received any if the three reset emails. Gave up and bought items elsewhere

Guest    •    532 days ago     #
can't checkout get a 404 for billing

Guest    •    539 days ago     #
account problems

p    •    541 days ago     #
Midnight when the code offer is over the site runs as smooth as butter but code will not work now.

k    •    541 days ago     #
App & website slow to load, freezes on the checkout page and then times out. Has been like this since 9pm

N Khan    •    541 days ago     #
Can't check out on the app. Freezes on the click n collect or home delivery option page

Guest    •    541 days ago     #
Checkout page

Rachel    •    541 days ago     #
Can’t check out!!

Eleen Loh    •    541 days ago     #
I’m unable to check out on the app and website for the past three hours. It’s frozen all the time and it’s wasting my time.

Guest    •    541 days ago     #
Can't checkout

Sandra    •    541 days ago     #
Unable to checkout with an online order

Lea    •    542 days ago     #
I GIVE UP. Gonna delete the app. They obviously don’t want our business. Won’t let me log in. Keeps sending me link to reset password doesn’t work. Emailed dozens of times but they keep sending same response.
Goodbye Matalan

Janice    •    558 days ago     #
Can’t sign in. Going round in circles

Guest    •    572 days ago     #
unable to access 'bag' in order to pay for items placed in it. Icon just keeps flashing

Guest    •    618 days ago     #
Have sent about 4 Emails all I get is the automated response.
The website is not working, can't sign in at all, not even to my account.
Think it's time to go somewhere else , obviously Matalan don't give a s--t.

Guest    •    618 days ago     #
The links posted in here by Admin none of them work

Guest    •    621 days ago     #
Have tried Emailing Matalan, but all I get is the automated response, saying we will get back to within 72 hours. Website is not working, but obviously they don't give a toss.

Su    •    641 days ago     #
Can not check out, los page

Alc    •    664 days ago     #
Cant reset password on main sight or app email just goes round in circles and no one is answering my emails or messages

Jan    •    665 days ago     #
Tried these links admin have sent it still doesn’t work

Jan    •    665 days ago     #
Cannot reset password, friend tried to register for new account on app but submit does not light up to click on it. Been like this for three days.

Kali    •    668 days ago     #
Can't log in to my account , it tells me can't recognise the email , at the same time I am receiving email with offers every other day! So frustrating ????

Hilary Forbes    •    668 days ago     #
why is matalan not responding online?

Guest    •    697 days ago     #
Can't access basket to process and confirm order

Janette carter    •    749 days ago     #
Unable to log into account aswell as my daughter