Is Myhermes.co.uk up or down today?

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on myhermes.co.uk. In this case, use the links below:

http://myhermes.co.uk    https://myhermes.co.uk    http://www.myhermes.co.uk    https://www.myhermes.co.uk

Guest    •    2 days ago     #
Website

Guest    •    2 days ago     #
Log-in

Guest    •    2 days ago     #
App

Guest    •    2 days ago     #
General Outage

Guest    •    65 days ago     #
Won't accept payment

Guest    •    156 days ago     #
Payments

Anthony R Longhurst    •    205 days ago     #
cannot process payments and generate shipping labels

Lucy    •    218 days ago     #
Can't buy labels, or use tracking on the website or the app

Guest    •    275 days ago     #
cannot process payments and generate shipping labels

Sindhu    •    322 days ago     #
Not able to the payment ; tried different cards and different if and accounts still the same . Have to log out and login after booking each order, it’s been 2 months no change, nightmare !!

usman    •    358 days ago     #
cannot link to ebay imports

Guest    •    358 days ago     #
Tracking

Guest    •    394 days ago     #
not accepting payment

Lisa cargill    •    397 days ago     #
10 parcels went into stockton depot on 4th June then stopped tracking. Others after that fine? What do I tell my customers. Hermes just say open claims? Not good enough

Russ Nightlite    •    430 days ago     #
Won't except my card payment even though funds are available and I have used previously on this site

Guest    •    432 days ago     #
Not taking payment

Guest    •    458 days ago     #
Not accepting my payment

Claire Brookes    •    461 days ago     #
All Still saying the same..

Claire Brookes    •    461 days ago     #
Can't use the postcode that I always use to send from.. now saying not covered??

Guest    •    462 days ago     #
not taking card payments

Gest    •    462 days ago     #
Wont let payment go through even the all card details are correct and have money in the account - keeps saying payment failed but doesnt let me try any other payment method than card

Mark    •    462 days ago     #
Can not get to Basket

Guest    •    463 days ago     #
Can’t pay for basket

BA    •    463 days ago     #
cant put anything in basket

K    •    463 days ago     #
Trying to pay for a parcel, logged on but when I select the insurance it changes the parcel price to free and won't add it to the basket for payment. Been trying for two days and on different computers and still have the same problem

Aimee    •    463 days ago     #
Wont let payment go through even thiugh all card details are correct and have money in the account - keeps saying payment failed but doesnt let me try any other payment method than card

Guest    •    467 days ago     #
add to basket gas not worked since you changed your name?

Gary Walton    •    469 days ago     #
Won't take payments how am I supposed to send customers items if I can't get a label, shocking service

Ann Cannon    •    470 days ago     #
Can never get payment to work

Phill    •    472 days ago     #
Can not add to basket

Julie    •    474 days ago     #
Can't add to basket or pay
Totally annoying 2 days now

Beckie    •    474 days ago     #
CANNOT PAY FOR LABEL

SAYING CARD FAILURE PLEAS TRY AGAIN LATER. BEEN TRYING FOR THE PAST 48 HOURS AS I NEED TO SEND SOMETHING ASAP

Guest    •    475 days ago     #
cant put anything in basket

NB    •    476 days ago     #
can't log on

Pryer    •    476 days ago     #
Add to basket is not working with one parcel. Works with others!

Mindy    •    479 days ago     #
Will not take payment so cannot checkout.

a.b    •    479 days ago     #
Can't add a parcel to basket

David Stirling.    •    479 days ago     #
Just wasted well over an hour trying to send a parcel with Hermes.
Parcel order sent to basket, but basket remains empty.

Paul    •    486 days ago     #
App won't accept payment. Only way to pay is to go onto the website and use PayPal. Having this problem since early Feb 2022

Guest    •    486 days ago     #
Cant add to basket

guest    •    502 days ago     #
Failure to make payment

Guest    •    503 days ago     #
Tracker shows delivery time slot for today for Nday service but does not show if delivered. Where i

Guest    •    504 days ago     #
Not accepting payment card

Dave    •    510 days ago     #
No contact available so what’s going on got parcels to send

Guest    •    514 days ago     #
Won’t accept credit card payments

Guest    •    514 days ago     #
Not accepting payment for the last 2 weeks

Guest    •    519 days ago     #
Not accepting payment

Radek    •    521 days ago     #
Do not accept my payment, tried it even via paypal... even I opened a new account, neither... neither my wife can purchase it via her account. What is hapenning???

Purple zaki    •    521 days ago     #
Hermes is dogshit

Guest    •    521 days ago     #
Checkout

cunt    •    521 days ago     #
are you a retard they are the same link

Guest    •    522 days ago     #
Won't accept card payment to get labels, click pay now and get no entry symbol and just stays on the payment screen no matter how many times you click on pay now. 2 days now and still the same. Have no choice but to start using Royal Mail.

Trev    •    522 days ago     #
Won't accept payment to get labels

Craig    •    522 days ago     #
Payment for checkout

Guest    •    522 days ago     #
Accepting payment

Guest    •    527 days ago     #
check out

Guest    •    533 days ago     #
cannot pay hermes to complete a parcel send order

anne    •    533 days ago     #
will not take a payment, this has been 3 days.

Guest    •    538 days ago     #
My hermes is not allowing me to pay for my parcels so i can get the labels.

Joanna    •    541 days ago     #
Will not allow me to enter card number to make payment

Guest    •    548 days ago     #
CANNOT CHECK OUT WITH CARD

Kathryn    •    556 days ago     #
Can't pay for my parcels at checkout. Chat line useless. Surely Hermes don't want to lose income?!

Guest    •    560 days ago     #
Payment

Guest    •    569 days ago     #
payment not accepted at checkout

Guest    •    569 days ago     #
Not accepting payment.

Guest    •    570 days ago     #
Won’t take payment.Tried last night and this morning.

Guest    •    571 days ago     #
website not accepting payments

Robbie Holst    •    572 days ago     #
Tried to pay to send parcel, could not make payment, chat line if F.....G useless to resolve a real problem.

Guest    •    577 days ago     #
I can't get past the "what is in your parcel", the "circle" goes round but nothing happens

Guest    •    583 days ago     #
Payment method for parcels not working

Belinda Kirk    •    589 days ago     #
Sorry but reiterating a standard automated reply does not help.

Belinda Kirk    •    589 days ago     #
I am already using the secure website "https://www.myhermes.co.uk/basket#/checkout"

Belinda Kirk    •    589 days ago     #
Hermes won't accept payment. Clicking "pay now" show "no entry" sign and then displays Pay Now again.

Guest    •    592 days ago     #
Checkout not working when payment made

Mr. T    •    596 days ago     #
I cannot complete my order, won't take Paypal or Bank Card.

Cherry    •    597 days ago     #
cannot get past the add address stage to place a return. awful site

P    •    599 days ago     #
First QR code not accepted by parcel shop, said that this could not be dropped off at parcel shop. So I got another QR code from Hermes and the same thing has happened. That is two trips to a parcel shop with a heavy parcel and I’ve still not been able to drop it off.

Guest    •    606 days ago     #
Hi Admin, I have tried those links and still an issue with orders not going into the basket and won't take card payments. The website as it is cannot be used so I am having to use alternative companies instead, is there any update?

Alan    •    606 days ago     #
Can t pay for delivery won’t accept card

C Kelly    •    608 days ago     #
Cannot make payment on website. Really poor help service.

Sylvia Fothergill    •    612 days ago     #
I enter postcode and weight details but when I go to 'get a price' the page is not loading. I have tried the links admin posted but still the same problem

Tom Cahill    •    615 days ago     #
cannot complete shipment transaction

Andrew Johnson    •    617 days ago     #
Cant pay to send a parcel. What going on

Guest    •    619 days ago     #
Hermes website not working, past week a parcel goes into the basket and then when go into basket it disappears. Been taking about four attempts before it stops disappearing out the basket. Tonight the website won't take card payments.

Guest    •    628 days ago     #
Parcels not moving for 2 days

Cheryl Franklin    •    629 days ago     #
Not accepting my usual debit card this evening.
Tried a different card and it won’t accept that either

Ian    •    631 days ago     #
Payment not going through

Mike Thompson    •    673 days ago     #
Hermes Parcelshops in Trowbridge Wiltshire not accepting drop offs as their systems are down.

Guest    •    673 days ago     #
parcelshop system down

Frances Martin    •    719 days ago     #
Absolute shambles - tracking not being updated and telephone svce automated

Guest    •    725 days ago     #
trying to send parcel payment section not taking payment

Trish micklethwaite    •    738 days ago     #
Unable to make payment

Hayley    •    772 days ago     #
keeps saying tracking not working

Unhappy    •    815 days ago     #
Unable to make payment once at checkout. No way of contacting Hermes that works.

Tina    •    833 days ago     #
1/4/21 Couldn’t complete my request due to screen going blank at login?
Also unable to convey/ querie my initial problem due to no person available on phoneline also virtual assistant can’t compute my querie; only has, limited programming which is inadequate for customer service. Very frustrating.

Guest    •    866 days ago     #
GeneralOutage

David Andrews    •    872 days ago     #
My Tracking number 9935601861439673, order says my delivery will be Monday 22nd Feb . However on tracking it says it was delivered previous Thursday, but I haven't had it. What's going on.

Linda    •    942 days ago     #
What’s up with the website today. Seems to be working until you try to pay and then it just doesn’t work any more. Need to get this parcel off today. What am I supposed to do now?

Peterbromley    •    950 days ago     #
I Managed to pay for a parcel with paypal Then the web site froze and I could not log back in. So I cannot send the parcel. an someone let me know what is going on, you cannot speak to a human on the phone, I guess I will have to use Royalmail!

Mary Bowyer    •    952 days ago     #
3/12/20 Myhermes login NOT working for the last day....WHY Mary

Alex    •    956 days ago     #
Website not working for last two weeks, unable to log in at all.

Marek    •    1232 days ago     #
Myhermes.co.uk website is not working for me, and I don't know where to go to get them back. The 2 tutorials I have so far were very short and didn't teach me much at all. Why not just put the videos online? I get a lot of questions like this regarding Blender as well, as people really need the information to be able to make animations. The ones I have found on the internet are either outdated, or too complex. After a couple of videos on youtube, I feel like Blender isn't something that will be used in the real world. I have an idea where people are going to get the answers they need, so they can use it in the real world.