Is Next.co.uk up or down today?

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on next.co.uk. In this case, use the links below:

http://next.co.uk    https://next.co.uk    http://www.next.co.uk    https://www.next.co.uk

Guest    •    5 hours ago     #
Log-in

Guest    •    14 hours ago     #
Website

Guest    •    4 days ago     #
General Outage

Kelly    •    5 days ago     #
Won't let log in. When do it empty basket after 30 seconds

Guest    •    5 days ago     #
App

GJD    •    5 days ago     #
Unable to log in. Incorrect details. They are not incorrect.

ben    •    5 days ago     #
not letting me login, password is correct.

go to reset password and nothing happens

Guest    •    7 days ago     #
paying by credit card

Yvonne    •    20 days ago     #
Must still be going on then cos I have to keep using their password on the reset!
Changed to new password about 6 times, given up now and it’s suppose to be set at stay logged in too!

Muriel    •    21 days ago     #
Can't log in. And can't place an border.

Kay    •    22 days ago     #
Still same issues from redirect

Kay    •    22 days ago     #
Can’t log in, says wrong password( it’s not) then tech issues

Emma    •    22 days ago     #
Can’t log in

Cn    •    22 days ago     #
Log in issues

Jf    •    22 days ago     #
Won't let me log in

K    •    25 days ago     #
Tried the links below still says technical issue

Naemi    •    25 days ago     #
There has been a technical issue. Please review the items in your bag before continuing to checkout.
Whats the issue?

Ashley Murray    •    26 days ago     #
"There has been a technical issue. Please review the items in your bag before continuing to checkout" This message has been up since yesterday so can’t order online ????

Helen McLaren    •    26 days ago     #
"There has been a technical issue. Please review the items in your bag before continuing to checkout"
since yesterda

A    •    26 days ago     #
"There has been a technical issue. Please review the items in your bag before continuing to checkout"
since yesterday

AK    •    26 days ago     #
Technical issue at check out 12 hours now

Jade    •    26 days ago     #
Been trying since yesterday to checkout my order. Everytime you press check out says technical error review items in basket. Dose it with every item I try checkout with

Jane    •    26 days ago     #
@admin those websites don’t work either for checking out
Still says there’s a technical issue that needs reviewing before can checkout

Deb    •    26 days ago     #
Technical issue at check out 12 hours now

Guest    •    26 days ago     #
Technical error at checkout been saying this for hours now
Please fix this as it keeps happening a lot lately

Guest    •    26 days ago     #
Check out. Stating technical issue and won't check out, then empties basket

Ceri    •    26 days ago     #
Been trying all day to place order
Saying technical fault ????‍♀️ and then empties basket

Sophie    •    26 days ago     #
Can’t check out says technical issues !!

Guest    •    26 days ago     #
Complete order

Nadine    •    26 days ago     #
Keep saying technical issues please update your bag and won't load past v
Basket

Guest    •    27 days ago     #
Every time I put something in my basket it disappears ?

CM    •    29 days ago     #
4th week unable to log on, or change password - need to phone to make payments...when i mention the issues - not really interested, just keep saying will be back on soon - hahaha

guest    •    31 days ago     #
The site keeps Freezing ..

Guest    •    32 days ago     #
Checkout

Tom    •    34 days ago     #
Always throws you out shopping elsewhere

Charlie L    •    34 days ago     #
Unable to log in or reset password for whole day today

Julie Nind    •    35 days ago     #
Unable to log in to see my account balance it simply takes me to every other page except my account page

DH    •    36 days ago     #
What is going on with Next UK online site? Trying to purchase items but kicks items out of baskets. Constantly asking to update cookies. What is wrong? I am due to make a payment?

Guest    •    36 days ago     #
Cancelled a 600 pound order and told me to repurchase, I've tried and it won't add anything to the b

CM    •    38 days ago     #
Unable to log on for over two weeks - unable to order, had to phone to pay my balance , you must be losing many orders. not acceptable

Jackie    •    38 days ago     #
Unable to check out all afternoon?!!!!!

John    •    38 days ago     #
your site is not allowing me to checkout my order or change store for collection?

K    •    40 days ago     #
None of those links work. This has been happening for days. Can u fix it? You must be losing thousands of orders

K    •    40 days ago     #
Been trying to buy things since mid last week. Keeps coming up to accept/manage cookies. Even if I accept all it keeps popping up and if I put something in basket it throws it out. What Is happening?????

Caroline    •    41 days ago     #
Throwing stuff out of my basket

FO    •    42 days ago     #
Not allowing me to enable! Second day in a row

Sara    •    42 days ago     #
Says can’t login please call ??

Anon    •    43 days ago     #
'Technical Issue' can't check out

Guest    •    43 days ago     #
Asked for a call back, not happened, can not checkout either, 2 days this has happened, very frustrating

Debra    •    43 days ago     #
Not able to check out for days .. Next Fix your Issues .. You must have lost thousands of orders .. This is no way to run a business… Offer your customers an apology and a discount of there basket items ..

Guest    •    43 days ago     #
Unable to check out on website or via app.

Guest    •    43 days ago     #
checkout not working

Graham    •    43 days ago     #
Unable to check out - technical issue

Shell    •    43 days ago     #
Cannot checkout, it says technical error, day 2 of this fault.

Guest    •    43 days ago     #
Check out

AV    •    43 days ago     #
Tried to checkout. Technical problem and to review order then emptied my shopping bag.

Jenjen    •    43 days ago     #
Been trying to check out for 2 days now…. This is ridiculous

Nat    •    43 days ago     #
Issue on checkout, says there's a technical issue and to try again later. Tried a second time for it to say "uhoh this page no longer exists"

P    •    44 days ago     #
technical issue when trying to check out

Rachel    •    44 days ago     #
Can’t place order for technical fault at checkout
Come on guys this has been on going for days now
Why are you not fixing it

Helen    •    44 days ago     #
Still unable to checkout, tried suggestion from them, none worked, this is utterly ridiculous now!

Guest    •    44 days ago     #
Can’t place order for a pop up tech issue

Lesley    •    44 days ago     #
Can’t check out says technical issue yesterday and all day today, tried admin post doesn’t work?

RF    •    44 days ago     #
Won't let you checkout says there's a technical issue. It's been like this since yesterday.

bvb    •    44 days ago     #
Technical issue at checkout - not working on Chrome, Firefox (laptop) or Safari (phone).

AJ    •    44 days ago     #
Technical issue at checkout since yesterday

Guest    •    45 days ago     #
Basket just 'hanging' and won't let me add or checkout

CPC    •    45 days ago     #
"There has been a technical issue. Please review the items in your bag before continuing to checkout". Been trying since yesterday. Rubbish service. How do Next hope to compete with the likes of Amazon?

Julie    •    45 days ago     #
Tried to place an order but technical issue at checkout

Guest    •    45 days ago     #
Technical issue when checking out

J H    •    45 days ago     #
Struggling since yesterday to place an order

Karen Kaye    •    45 days ago     #
Technical issue on checkout. I have been trying to place an order since yesterday and keep getting a technical issue on checkout.

HY    •    45 days ago     #
Technical issue on checkout

Guest    •    45 days ago     #
Won't let you order

Lucy    •    45 days ago     #
Can’t purchase
Just says technical fault constantly when ever I go to checkout this has been ongoing since yesterday

Rachel    •    45 days ago     #
Have been trying to order for days now. When I go to checkout everyday it’s still saying there has been a technical issue. Why is this not been resolved by now everyday it’s the same thing

Kellee    •    45 days ago     #
Can’t check out due to technical issue

Guest    •    45 days ago     #
Can’t checkout due to technical issue for hours !!!

Guest    •    45 days ago     #
Can’t checkout due to technical issue

Gwalker    •    45 days ago     #
Can’t checkout, keeps saying technical issue. Happening a lot lately

Guest    •    45 days ago     #
cant order

Kerry    •    45 days ago     #
Says technical issues at checkout

Sarah    •    45 days ago     #
Not letting me checkout items

Guest    •    45 days ago     #
Says technical issue when trying to order items.

Alice Gillies    •    46 days ago     #
Unable to check out says technical issue

Guest    •    46 days ago     #
Cannot log in

C carey    •    46 days ago     #
Can't login to my account

Richard Taylor    •    49 days ago     #
Found the items. Put them in the basket. Went to pay. Payment still not processed 5hr 50 minutes later. No confirmation email money is not gone. I'm supposed to be collecting from the store. Is it worth going and just trying to find the items in the store?

Kehinde Obisesan    •    51 days ago     #
Checkout and logging is disgusting

emm    •    56 days ago     #
Unable to sign in to purchase products.

Claire    •    57 days ago     #
Not saving items in bag

Guest    •    57 days ago     #
I put stuff in the bag and it disappears

Andrea jones    •    59 days ago     #
When I put an item in basket and go to pay it goes back to log in and deletes item

Guest    •    60 days ago     #
Unable to sign into account to make any purchases!

Guest    •    63 days ago     #
Not saving items to basket

Keith    •    65 days ago     #
Can't access web site at all

You don't have permission to access "http://www.next.co.uk/" on this server.

Beka j    •    66 days ago     #
Always been the worst site to buy from.... so slow and its the same when u want to pay. Always an ordeal.!!!! .. lost another 500.00 order from me. . Back to very i go!!!!

E    •    66 days ago     #
PC and mobile version won't allow me to checkout, cache cleared and still experiencing the issue

Beckie    •    66 days ago     #
Won’t let me check out

MickyC    •    66 days ago     #
Can’t checkout! Been trying over an hour ????

Guest    •    66 days ago     #
Won't let me checkout

Valentina    •    66 days ago     #
Same as everyone else...website won't let me check out!! I'm trying both PC and mobile :-(

Guest    •    66 days ago     #
Won’t let me check out

Guest    •    66 days ago     #
Can't checkout

Bob    •    66 days ago     #
Can’t check out! Site hanging

Jayne    •    66 days ago     #
Unable to log in to app

Sarah Ward    •    66 days ago     #
Check-out not working :(

Ellie    •    66 days ago     #
Can’t checkout

Bec    •    66 days ago     #
Checkout not loading

Guest    •    66 days ago     #
App and website not working.. Checkout not working either

K    •    66 days ago     #
App not working, can’t go to checkout or account

Guest    •    66 days ago     #
Won’t load basket, useless website, ordered item from alternative website

Guest    •    66 days ago     #
Check out not loading

Guest    •    66 days ago     #
Trying to sign into the account

Alison Gilbert    •    68 days ago     #
Why is the website been down since the weekend

Gin    •    69 days ago     #
Can't put or add item to basket 2 days now

Katie    •    70 days ago     #
Next pay not working in browser nor app

Guest    •    72 days ago     #
I can’t place an order or add item to basket

Guest    •    76 days ago     #
Next pay on app

Guest    •    88 days ago     #
Website taking you to a spinning prize wheel and cant escape it. No links to website are working.

Judith Probert    •    90 days ago     #
My next app is not working feel frustrated iv tried everything

Tsonlyme    •    98 days ago     #
Is it just me, or is the website not filtering sizes? I can see there's only 142 boots in my size, but it won't filter down and I would need to look at over 1200 photos to check. Also when I click to see what sizes are available, it takes me back to the start again! I'm giving up and looking at Clarks online.

Emma Jones    •    109 days ago     #
Never been able to log in, always have to change my password every time, then it doesn’t work but it lets you ignore it, absolutely rubbish but as there is no help or advice available I just fudge it each time! Not the best but too fatigued by the lack of response from next to care anymore

Barry McGale    •    112 days ago     #
Can't login to my account, says info not recognised

Janet    •    116 days ago     #
Access denied message on android, windows and mac, chrome, safari, and edge. Cannot gain access through any of the links below.

Guest    •    118 days ago     #
General

Dean    •    118 days ago     #
Next app not loading account details

Claire    •    123 days ago     #
Can’t access my Next account on iPhone. Just circles on the N. Completed a help request but no response

Guest    •    123 days ago     #
site don't work from 2 days , i have tried on laptop, mobile, its appear message:
Access Denied
You don't have permission to access "http://www.next.co.uk/" on this server.

Christine    •    123 days ago     #
Can’t checkout on my account been going round for days

Guest    •    124 days ago     #
Payment

S Ferguson    •    129 days ago     #
Cannot access my next account via app to make payment. Been circling all week!

Jane    •    129 days ago     #
Cannot check out on App N circling managed to log in through google instead and check out worked.

Lynds    •    134 days ago     #
Unable to log into MeV account all week. N circling still not working

Guest    •    134 days ago     #
Not taking order at checkout

Dave    •    134 days ago     #
Unable to checkout on next app

Liza    •    135 days ago     #
Cannot access anything there is just the N with a circle spinning round

Guest    •    135 days ago     #
Can’t check out

Tania    •    137 days ago     #
Can’t order anything just keeps circling and can’t log into account same thing

Karen    •    138 days ago     #
Can’t access account or order on the app. Not loading.

Sarah    •    138 days ago     #
Can’t log in or order on app, won’t load

Judith Cork    •    138 days ago     #
My order won’t go through all I’m getting is an N and it’s just circling not going through to checkout I can’t bring my account up either same thing happening for last5 hours

Jonathan Hall    •    138 days ago     #
Can't log in to pay account or order more items

Susan Samuel    •    142 days ago     #
still can't sign into my account via the App been days now

Chezzabelle    •    143 days ago     #
Showing ooops try again later

Lisa    •    143 days ago     #
Can't place an order keep getting opps message

Muriel    •    143 days ago     #
Also can't log in to pay. Getting the same 'Oops, something went wrong' message. Tried suggested links and they don't work either

Steve    •    143 days ago     #
Can't login to pay, pinned links are the same. When I try to log in I just get an "Oops, something went wrong" message.

Stephen    •    143 days ago     #
Cannot sign in to my account to pay for my items.

Lorraine pugh    •    145 days ago     #
Won’t let me pay on the app

Guest    •    145 days ago     #
Can’t log in. No email received to reset password

Guest    •    145 days ago     #
Unable to make payments on website

Guest    •    148 days ago     #
Can’t seem to pay on line

King    •    150 days ago     #
Trying to check out order and the icon just jerks going round and round

Lynn Anderson    •    151 days ago     #
I am trying to place an order but it just goes round and round. I cannot access my details to try and sign out to sign back in it just goes round and round. I am so frustrated as I order X-Long trouser which you don’t stock in store.

Linda Ward    •    154 days ago     #
Can’t access account through app

Guest    •    156 days ago     #
Next online will not let me pay. Keeps saying amount missing

Vicky    •    156 days ago     #
I can’t check out on the app or laptop, is your website down?

joe    •    157 days ago     #
cannot log in on app or online

Kirsty    •    164 days ago     #
It's not letting me check out on either my phone or pc

Annoyed    •    165 days ago     #
Can't log in on app. Just spins around and around and around and around. Lost some really decent bargains in the clearance section because of this! So frustrating.

S    •    165 days ago     #
Delete the app from your phone and access the site through the admin link in the comments - this worked straight away for me after a few days of trying to pay through the app

Guest    •    166 days ago     #
Can’t pay by card

Guest    •    166 days ago     #
Can’t pay by card

Laura    •    167 days ago     #
App not working - can’t buy anything just won’t log into account

Doug    •    169 days ago     #
Tried paying for a item of clothing yesterday and today on works computer and personal phone but states I have put wrong details in which i haven't so purchase wont go through checked details with my bank app and next account and they are the same so not sure what's going on.

Guest    •    170 days ago     #
Can’t get into my account

Lisa    •    171 days ago     #
App is incredibly slow, took nearly half an hr just to make a payment. Takes at least 5 mins spinning around just to log into your account its so frustrating.

Vicky    •    171 days ago     #
Oh no the app..just general website but using my phone

Vicky    •    171 days ago     #
Cannot log in...tell me to try later..wanted to buy as items sell out quickly..utterly stupid..

Guest    •    171 days ago     #
Two days and cannot log in to account, just spinning round .

Emma Jones    •    172 days ago     #
In response to the pinned comment from “admin” not one of the links you have left work either, they take you back to the frozen spinning circle on the app, can imagine you are losing a lot of customers, maybe looking into the issue and taking it seriously would cost you less!

Emma Jones    •    172 days ago     #
Haven’t been able to log in for nearly a week now, always had to change my password each time I checked out but the app is not working at all now

Guest    •    173 days ago     #
Unable to log into my account

Susan Hampson    •    173 days ago     #
I can't sign into my account since Friday

Michelle    •    176 days ago     #
Unable to access my next account from the next app, is there a problem?

LESLEY    •    176 days ago     #
Can't make a payment this site really needs to get there act together utterly useless, this often happens sort it out

Guest    •    177 days ago     #
Cannot place orders

Guest    •    179 days ago     #
Can’t place and order or pay my account bill

Alice Mcguire    •    179 days ago     #
All attempts and previous issues no such luck paying my account online ......
Frustrating

Kc    •    180 days ago     #
Can log in but cannot go to my basket

N    •    183 days ago     #
I’ve been trying to log into my account for over a week and it will not load what is going on

Guest    •    183 days ago     #
Can not naje online payment. This is happening every month

Rebecca delaney    •    184 days ago     #
My app won't load. And iam trying to make a payment. Even if I could online and log in it's not loading

Heather    •    184 days ago     #
Still cannot do anything, 14 days ago reported cannot checkout and still the same - sort it out next!

Sc    •    184 days ago     #
Still issues trying to make a payment online?!! Get it fixed Next?!? Your quick enough letting us know we've not paid

Guest    •    185 days ago     #
Can access website until checkout . Cannot log into account . Beth trying to log in for 3 days

Lou    •    186 days ago     #
Can’t make payment on app

Guest    •    187 days ago     #
Trying to pay account it just keeps going back to ways to pay ????

Kaz    •    188 days ago     #
Cannot log in to my account to pay my bill, tried from browser still can’t get on!!

JulieT    •    190 days ago     #
Unable to log into my account today?

Jane    •    192 days ago     #
Cannot checkout my items just keeps spinning

Catherine Moorhouse    •    192 days ago     #
I can’t get tracker to open to see where my goods are. It looks like they are network problems

Guest    •    193 days ago     #
Can’t get to checkout my items. Just keeps spinning

Reneé    •    193 days ago     #
I have been trying for several days to log into my account, I need to pay my account??

Kelly    •    194 days ago     #
Can’t log into my account via the app to make a payment. I’ve even tried different links with no luck

Hamilton    •    194 days ago     #
Can’t load contents in my basket to order n just keeps spinning

Louise Williams    •    194 days ago     #
Can’t log into my next account. Keeps spinning- Louise WIlliams

Louise    •    195 days ago     #
Can’t access My Account in the app. It just keeps spinning round the N and iPhone and iPad. Tried the links but they don’t work either. Can’t track order or make a payment.

Sarah P    •    197 days ago     #
Been trying to pay my account for 3 days.
It won’t load.

Tracey    •    198 days ago     #
Been trying for quite few days to login to pay and order not sure what’s happening with the website

Angela Roberts    •    198 days ago     #
Been trying all day to pay and place new order. Won’t load

Mark B    •    198 days ago     #
I'm having a problem logging on to my account using the website. I've requested a password reset and have not received anything.

Heather    •    198 days ago     #
Can’t checkout it’s been going round and round for ages now

Charlotte    •    199 days ago     #
App not working for me right now. Can’t checkout

Annoyed    •    199 days ago     #
Can’t access My Account in the app. It just keeps showing the spin round the N. Tried your links below but they don’t work either. Checkout wasn’t loading last night either.

Monica    •    199 days ago     #
It does not allow me to add items to the basket, not error message, just the wheel going on and on.

ZM    •    200 days ago     #
Can't login nor password reset works, not getting email to reset password

Guest    •    200 days ago     #
Can't make an online payment, I have two cards saved I just get a circle going.round, page loads behind but I can't access it...I've been trying to pay for days. Tried via app and website.

Guest    •    201 days ago     #
Logging in and checking out items from shopping basket

lynn stevenson    •    201 days ago     #
Cant pay account on next app

Claire    •    201 days ago     #
Can't make online payment!

Lisa    •    201 days ago     #
Can’t log in to account

Gemma    •    202 days ago     #
Unable to make online payment today

Guest    •    202 days ago     #
Payment by credit card not working

Guest    •    206 days ago     #
I can’t make a payment into my credit.

Guest    •    207 days ago     #
Payment page

Louise    •    208 days ago     #
I keep getting logged out. I tried to make a payment on the app yesterday,gave up in the end and logged in via website to do. Today I’ve tried placing an order and the same thing is happening!!

A Manning    •    209 days ago     #
Unable to access

Paul    •    209 days ago     #
I’m trying to make a payment but I keep getting booted out!!

Guest    •    210 days ago     #
next card payments

Guest    •    210 days ago     #
Ca not make payment on app just keep getting the circle going round and round

Gillian    •    210 days ago     #
Im with O2 an sometimes internet connection is bad in my area, but, i cant get onto Next web site at all?, yet if i go to log onto River island or Asos they connect straight, what is wrong with Next, ive complained a few tines to Next but never get a reply

Paula    •    211 days ago     #
Can’t make a payment on the App. Just circles back to logging me in via Face ID. Can’t set up Two-Factor Authorisation either.

Guest    •    212 days ago     #
Cant add size of clothing or add things to basket

Debbie    •    212 days ago     #
Cant make a payment on the app

flower 18    •    215 days ago     #
Been trying to log in for days now. Circle of Doom then blank screen !! Have uninstalled and updated cleated caches!! Come on Next sort it out please

juliedbrown@hotmail.co.uk    •    216 days ago     #
Been trying to pay my next account online for 3 days and just buffers not connecting

Rosaleen morgan    •    217 days ago     #
Can not shop with next
Keeps disappearing from screen

Kels    •    217 days ago     #
Can’t log in to My Account area in website

Working for weeks. Got a brand new phone 3 days ag    •    218 days ago     #
App sign in hasn't

Val B    •    218 days ago     #
Unable to make a payment just get the circle of death! Been trying since 8am!!

Guest    •    219 days ago     #
Payment processing on website

Anon - Stirling    •    219 days ago     #
App crashes every time I open it & search for something

Lee    •    220 days ago     #
Trying to make a payment, keeps saying error

Kaz    •    220 days ago     #
Can’t login in to my account online or on the app!

Leanne kelly    •    220 days ago     #
Don,t know how because my password is saved so when I log in here doesn't let me do it

Leanne kelly    •    220 days ago     #
Hi ,I havnt been able to log in to my account to make a payment now it's over due

Isabella Brogan    •    222 days ago     #
Having problems signing in to payments

Gillian A Moglione    •    223 days ago     #
Never known such a dreadful system in my life. Can't pay online and I will NEVER buy anything else from Next.

Gillian A Moglione    •    223 days ago     #
Been trying for 2 hours to make a payment online.

M    •    226 days ago     #
App not working

Maz    •    226 days ago     #
Website and app not loading, unable to view any products

Ym    •    228 days ago     #
Have used links suggested to pay but same problem have been trying for over 12 hours

Ym    •    228 days ago     #
Unable to make payment via website. Verify bank payment then begins process again

Caroline    •    228 days ago     #
I can access the app but then it freezes and wi ot let me do anything.
Have uninstall and installed twice with no effect

Guest    •    230 days ago     #
Unable to access log in page it redirects to home page continue also getting texts to pay to account

Sandra    •    232 days ago     #
Have not been able to log onto app for months.Shopping elsewhere

Rachel brome    •    236 days ago     #
Won't let me place my order

Guest    •    236 days ago     #
The App and Website is atrocious for opaying online and always has been. SORT IT OUT NEXT. YOUR CRAP

Lex    •    237 days ago     #
logging in - won't recognise password and can't click forgotten password

Earl    •    239 days ago     #
After updating iPad Pro next app opens then closes and sends me back to home page

Moira Roby    •    240 days ago     #
App on iPad not working - have deleted / reinstalled but still won’t open pages just closes the app.

Kay    •    241 days ago     #
Please take this seriously, I have had a letter saying I didn’t pay my bill last month when I clearly remember making the paying via the app. Tried again yesterday via the website and after submitting payment took me back to account page. Rang to check if payment was received giy couldn’t tell me so said I’d ring back today. Logged into my account today and saw my account is looked and credit agencies have been notified.

Tried to make payment over phone with advisor today to three attempts via two call backs and was advised other customers were having problems too and to reinstall app etc. Was put through to the credit team to query late fees and black mark on my credit history as am applying for a mortgage and even if I wasn’t have tried to pay multiple times. The lady me there was nothing they could do as I the account shows my last payment was last month! Managed to get another call back where was told as I requested for them to check I’ve attempted to make the payments was told;
1) they’ve check my attempts it’s showing no payments
2) reinstall apps problem is with the app and there has only been a problem on the last few days,
3) the problem is not with next it was world pay not authorising payment, they should have sent me a text(didn’t receive any)
4) as I was missing a payment they had to report it.

Now from the msgs below I can see like mr some of you have been experiencing this for a number of weeks like me not just the last few days, I was told the problem has only happened on last few days. One minute it is due to the app, then it is due to world pay. Payment attempts not showing etc.

I think we are being fobbed off. Please complain to Next about this

Nicola Cooper    •    241 days ago     #
Can't make a payment it keeps freezing

Janice    •    241 days ago     #
Not accepting payment

Vicky    •    241 days ago     #
Won’t let me make payment or update card details .

Guest    •    241 days ago     #
Paying bill

Guest    •    242 days ago     #
Managed to pay via browser rather than app.

Fee    •    242 days ago     #
No links are not working either - does the same. Just takes you back to home page.

Hope NEXT recognises these are not late payments but a technical issue.

Guest    •    242 days ago     #
Glitching back to home page when pressing pay now on account payment.

Fee    •    242 days ago     #
Thank goodness it isn’t just me!!!

Catherine    •    242 days ago     #
Unable to pay my bill on the app

CJ    •    242 days ago     #
Cannot shop on app using my ipad. Deleted /reinstalled app. Every time I open app and select a page it closes the app down.

Guest    •    243 days ago     #
next pay

Jenni    •    243 days ago     #
I am trying to make payment on my NEXT account, I input all my details and then it throws me out back to the main menu.

Charlotte    •    243 days ago     #
Have tried to order for 2 days now. Tried using app or browser. Made a second account. Still comes up with "experiencing issue try again later"

Rachael    •    244 days ago     #
Can’t make monthly payment, keeps going back to Home Screen before payment is processed

Julie    •    244 days ago     #
Can’t shop on my app on my I pad. Rebooted. Deleted /reinstalled app. Every time I open app and click on the page it closes the app down

Suzanne P    •    244 days ago     #
Can’t make payment on app as keeps going back to home page!!! So annoying

Cheryl    •    244 days ago     #
Trying to make payment on the app and it keeps returning to home page.

Diane Dixon    •    244 days ago     #
The Next ‘App’ doesn’t seem to be working

CK    •    244 days ago     #
Trying to make a payment!!

Lindsay    •    245 days ago     #
Can’t make a payment , just returns to home page aaaarrrrgggg

Guest    •    245 days ago     #
Trying to make a payment on app
Keeps bouncing back to home page, very frustrating!!

Eillom    •    245 days ago     #
Unable to pay

Jo    •    245 days ago     #
Trying to use the app for last 3 days but when I do a search it shuts down. Have just done latest update but still not working.

Guest    •    245 days ago     #
Payments

SB    •    246 days ago     #
Unable to make payment today & yesterday next you will be losing money if people can’t make payments.

Guest    •    246 days ago     #
Payment not working yesterday or today

BG    •    246 days ago     #
Unable to make a payment. Same problem every month!

Lisa    •    246 days ago     #
Unable to make a payment.

Linda    •    246 days ago     #
Tried so many times to make a payment to my account and now I can’t log in

Rb    •    246 days ago     #
Been trying to make payment and just bounces back to main website page

Hayley    •    246 days ago     #
Trying to checkout and pay won’t let me pay this has been since Tuesday!!!

ggsimp    •    247 days ago     #
Can’t make payment on app- very frustrating!

Guest    •    247 days ago     #
Can’t make a payment on the web account

Sophie    •    247 days ago     #
Been unable to make a payment on line for past 2 days

Kirsten    •    247 days ago     #
Can't pay on site or on app. Sane problem yesterday and today.

Kerry Hammond    •    248 days ago     #
Having problems paying on app. Is anyone else?

Deborah Payne    •    248 days ago     #
Trying to pay. Cannot login

Karen    •    248 days ago     #
Can’t make a payment

Rosie ????    •    248 days ago     #
Unable to make a payment !!

Guest    •    249 days ago     #
Can’t pay online payment

J hesson    •    250 days ago     #
Can't make a payment

Guest    •    251 days ago     #
Won’t process payments within app

Guest    •    251 days ago     #
Won’t process payments on app

Chz    •    251 days ago     #
Can’t mKe online payment,

SHIRLEY    •    256 days ago     #
Can't make an online payment. This happened last month too

Guest    •    256 days ago     #
Online payment

Guest    •    262 days ago     #
Checkou

Claire    •    262 days ago     #
App won’t let me order

Helen Middleton    •    264 days ago     #
I can’t check out on my next account, page just goes black, why?

Elaine    •    265 days ago     #
App and website not working for over a month now, absolute joke Next

John    •    267 days ago     #
Can't log in. Won't accept my password. Won't email me a replacement. Waste of time and space.

Hadassah    •    267 days ago     #
won't let me log in. no option for guest checkout either

Marie, customer    •    268 days ago     #
have tried that link, doesnt work, for me problems started yesterday 6th, had put an order in on the 5th and received confirmation, went on yesterday, access was denied, noticed from other peoples messages that this problem has been going on for days, you really need to sort it out NEXT or you will lose a valuable customer, have had an account with you for years and always make payments on time. so frustrating

Guest    •    268 days ago     #
Can't make online payments

Guest    •    271 days ago     #
Can’t make payment unable to complete transaction

Diane    •    272 days ago     #
Trying to check out on next app but it keeps going back to the basket. Frustrating!

Sue    •    273 days ago     #
Unable to make payment just have continuous black circle going round, made several attempts throughout the day

Janet racz    •    274 days ago     #
Trying to make payment but as usual circle just keeps going round and round, this dies this far to often and really annoying.

O A    •    274 days ago     #
Trying to pay, getting circle spinning, this has been 2 days now trying to pay!

Tracey    •    275 days ago     #
Screen blank when trying to log into my account on app

Gill    •    275 days ago     #
As usual trying to make a payment circle just spinning round and round. This site is by far the worst i use and needs some updating quickly before people lose interest.

AN lee    •    276 days ago     #
App not detailing any payment amounts & therefore unable to make payment.

Rebecca    •    276 days ago     #
Trying to use live chat what a joke loads of automated messages stating there busy then sent message asking me to get in touch tried calling customer service states wrong number what is going on. Cant make a payment ad my card not recognised been using the same one the last 3 years

PB    •    276 days ago     #
Can't make payments either by card or PayPal. Screen keeps circling but nothing happens

Margaret    •    282 days ago     #
Can sign in and get to payment page but just get the circle going round

Lj    •    287 days ago     #
Updated app now can't log in

Hd    •    288 days ago     #
Update the next app , found this works

Deborah    •    289 days ago     #
Unable to check out, since yesterday!

Vicky    •    289 days ago     #
Tried to order and make payment yesterday and today. Still the same webpage not available. Very frustrating ????

TC    •    289 days ago     #
Unable to make payment and log in. Error message net::ERR_INVALID_ARGUMENT

Sarah    •    289 days ago     #
Log in not working on app

K horner    •    289 days ago     #
Invalid argument message when trying to view my account t

Annette ashton    •    289 days ago     #
ERR_INVALID_ARGUMENT HOW DO I PAY ON MY ACCOUNT

Leanne R    •    290 days ago     #
Cannot checkout an order or access account to pay bill on the App. Been like it for weeks.

Nicola    •    290 days ago     #
Can't access my account/log in

Leanne    •    290 days ago     #
Keeps saying invalid argument when I go to check out on the app....

Marie    •    290 days ago     #
Log in on app

Karen    •    290 days ago     #
Error msg when going to check out

John Fisher    •    290 days ago     #
Unable to make payment, blue ring of death

Sharon Harries    •    290 days ago     #
Please can you tell me when l can login into my next account, is the wrb page down, l get, ERR_INVALID_ARGUMENT

Guest    •    290 days ago     #
Error when checking out

Sharon Robertson    •    290 days ago     #
Can't sign in to my account

Gillian McCubbin    •    290 days ago     #
Unable to log-in via app

Guest    •    290 days ago     #
I can't go to my account or purchase goods

K. Hayes    •    290 days ago     #
Unable to go to account or checkout. Error,https://app.next.co.uk/secure/accounts/transfer/api/737b3ee30d3142679df6ce8ed789ead9?mode=app could not be loaded because:

net::ERR_INVALID_ARGUMENT

Guest    •    290 days ago     #
Won't go to checkout..says error

Rose    •    290 days ago     #
Can't log in website down?

Letty    •    291 days ago     #
Can't log in or check out on the app

Guest    •    291 days ago     #
Unable to check out on app

Rory    •    291 days ago     #
Unable to check out my account

Elizabeth    •    291 days ago     #
Can't sign in to App. Saying website doesn't exist

Sharon    •    291 days ago     #
Can't check out

Carol    •    291 days ago     #
Can't login to account in next app. Get this error code net::ERR_INVALID_ARGUMENT

mona griffiths    •    291 days ago     #
unable to log in to my account

Lstark    •    292 days ago     #
Unable to checkout on my android phone.

Guest    •    292 days ago     #
Unable to check out on App

Guest    •    292 days ago     #
Unable to check out

Guest    •    292 days ago     #
Unable to check out

Kelly    •    293 days ago     #
Can't check out or log in using the App or online

Rebecca    •    293 days ago     #
Can't access my account or place orders

Cat    •    294 days ago     #
Managed to make a payment after two days by the use new card instead of saved card. Frustrating to say the least get your act together Next as this as been a problem for months.

Hd    •    294 days ago     #
Unable to log in or make a payment

Sarah    •    295 days ago     #
Still not working through app or website ????

Guest    •    295 days ago     #
Not able to check out

Serene    •    295 days ago     #
This is driving me crazy, I've had trouble signing in for a week now. How am I supposed to make a payment if the system won't recognise I have and account. Password excepted but then something goes wrong. It just goes in a loop no matter what I do.

Sarah    •    295 days ago     #
Can't check out ????

Guest    •    295 days ago     #
Cannot check out

Sandra Moore    •    296 days ago     #
Why can I not log into my account

B    •    297 days ago     #
The links that admin have suggested are the same
Says invalid argument ????

Bev    •    297 days ago     #
The site isn't working
It won't let me log in

Sal    •    297 days ago     #
Unable to access my account for two days now. Poor show Next

Michelle    •    297 days ago     #
I can't checkout

Guest    •    297 days ago     #
Can't log into account to pay bill

Guest    •    298 days ago     #
Unable to log into account page

Jellly    •    298 days ago     #
Can't make a payment blue wheel of doom and won't load the page where you input card details, been trying for days!

Guest    •    298 days ago     #
The checkout is not working. I can’t actually buy what’s in my basket. I have tried multiple times a

Lisabetts    •    300 days ago     #
I cannot log in says invalid arguement.ive been trying to pay

Jo    •    300 days ago     #
Unable to log into my app account

Guest    •    301 days ago     #
Why can I not check out my shopping on your website

J wells    •    302 days ago     #
Unable to check account. Saying web not available

Bec    •    302 days ago     #
Cannot log in on app after reinstalling. Previous to this could not checkout.

Nikki    •    302 days ago     #
Cant make a payment on their website. Been like this for a couple of days...

Guest    •    302 days ago     #
Cannot login and unable to make any purchases. Post adding to the shopping bag, the items just disappear. This has been the case since last weekend.

MellowYellow    •    302 days ago     #
App not working. Can't make a payment on website - constant spinning circle of doom. Been like this since yesterday.

Benji    •    303 days ago     #
Still can’t login would have thought this would have been sorted within 11 hours but still not.

Benji    •    303 days ago     #
Can’t login on app or website.

Guest    •    304 days ago     #
Payment option

Tappers    •    305 days ago     #
Cannot log in on android phone, but can on laptop. Uninstalled! Reinstalled app to no avail. Been like this for a week now. Please get it sorted Next! Don't you want our business?

Anon    •    306 days ago     #
login not working via google chrome

Guest    •    306 days ago     #
You can log in via iphone but cannot log in using lap top also tried computer - deleted temporary files and cache files as recommend by Next still not joy. Rang Next they do not think there is an issue.

Guest    •    307 days ago     #
Can log in from App but not on website.

Anon    •    307 days ago     #
links on pinned comment didn't work either

Anon    •    307 days ago     #
Can't login to account from laptop but can login from phone

Anon    •    307 days ago     #
Have been unable to log into account from laptop today but could log in from phone (using website not app).

Gill    •    308 days ago     #
There's no problem reaching the website, you just can't log in! I messaged them yesterday and sent a screenshot of the message saying it's a technical problem. You'd think they would be a bit quicker to sort it than this.

elisabeth laker    •    308 days ago     #
i have been trying for 4 days to log in

elisabeth laker    •    308 days ago     #
i cannot log in

Greta    •    308 days ago     #
You should all contact the CEO at Next email address ceo_complaints@next.co.uk
They will take action faster. Already spoke to someone who said there is a technical fault and it is affecting login and payments. The more that complain about this the quicker it will get fixed. I've been told will be a coupe of days. Take action and email them now.

guest    •    309 days ago     #
website and App log in not working over 2 days now

WALSH    •    309 days ago     #
Can not log in - says to try later - did the same yesterday.

Maxine    •    309 days ago     #
can not log in

Jane Newman    •    310 days ago     #
I cannot access my account as it will not let me log in. Tried for 2 days unsuccessfully

sandra    •    311 days ago     #
unable to log in to account since yesterday

Jacquie    •    311 days ago     #
Admin link useless

Jacquie    •    311 days ago     #
Can’t pay via PayPal ! !

Kelly    •    313 days ago     #
Can’t pay on next website. By card or PayPal

Anna    •    313 days ago     #
Unable to login into my account. Keep getting an error message, got lots of school uniformcin my account that I need to order

Sue    •    313 days ago     #
Cannot order... No box to tick to accept terms and conditions...

Guest    •    313 days ago     #
Can't make an online payment, it just keeps buffering.

r    •    313 days ago     #
declines card when trying to order online

guest    •    314 days ago     #
I cant make a payment online

Guest    •    316 days ago     #
Trying to checkout but can't sign in. So annoying when everything is in my basket

Guest    •    316 days ago     #
Can't log into account

Rachel Gates    •    317 days ago     #
Can't remove items from my basket and now can't access the website

Val    •    317 days ago     #
Can’t remove items from basket

Carol    •    317 days ago     #
Can’t log into account

Maxine    •    318 days ago     #
Can’t remove or save items in my basket
Don’t think they will get a lot of sales today as looks like a lot of people are suffering the same problems

sarah clarke    •    318 days ago     #
Links below same problem of being unable to remove items from basket

Guest    •    318 days ago     #
Cannot remove items from basket

Rebecca    •    318 days ago     #
Can't save items for later or remove items from basket

Julie    •    318 days ago     #
Can’t remove items from basket yesterday and today and cant web chat either

Clare    •    318 days ago     #
Can't remove items from basket before checkout - very frustrating

Guest    •    319 days ago     #
Can’t remove anything from basket on I pad.

Tina    •    319 days ago     #
Not able to check out stuck on calculating this has been the case all day. Next need to improve their website. This happens too often.

Hannah    •    319 days ago     #
Can’t amend my basket like someone else said… stuck on calculating!

SN    •    319 days ago     #
Cannot amend basket, stuck on calculating…

Mandy    •    319 days ago     #
Can't access my account on here as it keeps saying unable to reset password. I rang next atleast 10 times yesterday. Customer services said they would send email with customer number. Didn't receive anything. Been trying now for months to dort this out. Your going to lose lots of customers if you don't sort these problems out fast.

Ja    •    320 days ago     #
Unable to amend basket and check out therefore unable to place an order. This happens too often.

JT    •    321 days ago     #
Can't make payment on app... AGAIN

Kay    •    321 days ago     #
Won't go through to PayPal

Nicky    •    322 days ago     #
Unable to do online chat, it keeps saying sorry I can’t connect you to an advisor, been like that for a week now

Gillian    •    322 days ago     #
Have been trying make payment for oadt 2 days no luck page keeps buffering

guest    •    323 days ago     #
been trying to pay my monthly payment. payment approved by my banking app, and told payment has been received by you only for an email to come saying because of a technical issuse payment needs to be redone. next say the problem is my end.....i dont think so! no doubt they will stick me with fees and late payment charges.....

A evans    •    324 days ago     #
Having problems making payment

Guest    •    324 days ago     #
Having problems making payment

Sharon    •    327 days ago     #
Can't login again!!!!!????

Waqar    •    327 days ago     #
Can’t login on

Joe    •    329 days ago     #
Can browse but that’s it. No log in no add to basket. Pony!

Elizabeth    •    329 days ago     #
Can’t log in/checkout/add or remove items from basket

JR    •    329 days ago     #
Cannot add or remove items to bag on the app

Sharon    •    329 days ago     #
Can't login, when will it be fixed???

Woodster    •    329 days ago     #
Unable to add items to basket, site extremely slow

Spalding    •    329 days ago     #
Can't sign into my account through app or website just goes to an error message

Guest    •    329 days ago     #
Shopping basket

sarah sherratt    •    329 days ago     #
Can’t add any item to basket just keeps whirling round both sale and non sale ?

Guest    •    329 days ago     #
Payment not working

jacquui    •    334 days ago     #
been trying to make a payment when selecting my card stored, just keeps going around my payment is now overdue

Guest    •    334 days ago     #
make a payment

Sue    •    336 days ago     #
Been trying to make a payment all day ,when press card details it won't load ..payment is now late

Guest    •    336 days ago     #
Trying to make my monthly payment but as soon as I select my stored card it just circles, tried the

Guest    •    336 days ago     #
Checkout error

Denise Campbell    •    338 days ago     #
Can't get onto payment , now my payment is overdue , how do I pay it

Karen    •    338 days ago     #
Cant make a payment, page won't load

Rita Weaving    •    338 days ago     #
unable to login to my account for two days

Guest    •    338 days ago     #
I can log in, but can't load page to pay.

Clare    •    338 days ago     #
Unable to login to my account........

Guest    •    338 days ago     #
Wont open up my card to let me pay to my account

Guest    •    341 days ago     #
Why wont it let me make a payment, ive tried quite a few time's

Dawn smith    •    343 days ago     #
I can't make a payment online. It just won't load the account page

Guest    •    343 days ago     #
Payment section

Jackie glithero    •    345 days ago     #
I can log in but it won't go any further when selecting card for payment

Fillian Ainsworth    •    346 days ago     #
Why is it so difficult to shop with Next these Days, the App is useless at loading, do all tge usual but still nothing, i can atempt 8 times + before it conbects, cant be my signal etc as anyother shopping Apps load first click,

Guest    •    349 days ago     #
Payment page will not load, happens every month its beyond a joke now

Karen    •    351 days ago     #
Website

Guest    •    354 days ago     #
Takes too long to make a payment via the app just keeps spinning

RW    •    355 days ago     #
Keeps freezing and I can't log in. Also couldn't use PayPal last time I did manage to get in and basket kept emptying. Hopeless!

Sharon    •    355 days ago     #
Won’t let me check out for the last 3 days !

Norma    •    356 days ago     #
Keeps saying there's a log in issue. Keep changing my password. Still doesn't work. Tried chatting online and even phoned but they don't even understand what I'm saying. So annoyed

AJO    •    356 days ago     #
Unable to sign in, tried creating a new account but still didn’t work

Anin    •    357 days ago     #
Won't let you checkout for payment. utter joke

Sam P    •    358 days ago     #
I just want to pay my bill please. Can't pay with card, it says my bank needs to approve but when I go to my bank to approve, I lose the page at Next. I can't pay by PayPal because, again I lose the Next payment screen to complete. Not the first time this has happened either.

Guest    •    360 days ago     #
Cannot speak to customer advisor online

Guest    •    360 days ago     #
Cannot login to order

Steve Adams    •    360 days ago     #
Tried to pay my account online but payment page just keeps buffering. Tried 3 days on the trot, sort it out Next or I'll shop elsewhere ????

Joanna    •    361 days ago     #
I've been getting emails from next for ages and today I decided to read it and it said 2 hour time slot reserved for me for VIP sale and only people with the time slot which you have to be invited for can order, the link in the email took me to a different next site just for the sale items, I managed to order from the sale but still can't order from main next site haven't been able to log in for months. I haven't a clue how you get invited for the time slots? maybe because I've been signed up with them for years? oh I just read this... Your email address must be up to date and set to receive sale and promotional emails. I think you can order from the normal next site if you phone them but you'll need your account details. the address the email sent me to is next.co.uk/eoss but you will need the invite.

Guest    •    362 days ago     #
When trying to pay bill, it stays loading when i click card or paypal! Not the first time

Guest    •    362 days ago     #
Repayment options

Guest    •    362 days ago     #
It won't let me pay my balance

Emma    •    364 days ago     #
unable to make a payment

Laura Thorpe    •    364 days ago     #
Common problem of not be able to make a payment

Christine Maxwell    •    367 days ago     #
Nexf online card payment not working.

Guest    •    368 days ago     #
PayPal payment option

anon    •    374 days ago     #
can't create account

Debbie    •    374 days ago     #
Website and app not working. Can't log in and can't pay via PayPal or other payments either

Hch    •    375 days ago     #
Payment screen continually loading

Guest    •    377 days ago     #
Unable to checkout

Guest    •    377 days ago     #
Checkout error not working

Guest    •    382 days ago     #
Log in issue

Jo    •    384 days ago     #
Can't shop or log in to pay. Thought it may have been a glitch for a couple of days. Weeks now.

Zed    •    394 days ago     #
The app just keeps throwing me out

FH    •    394 days ago     #
Next app never works - loosing trade from lots of people. I have shopped elsewhere.

Ian    •    396 days ago     #
Been trying to log into my account for weeks now. The same problem as many others are having, saying details are incorrect . Sort it out next!

Sarah Shaw    •    396 days ago     #
Hi I can get into my next account it’s not letting me change my password

Guest    •    400 days ago     #
Payment screen continually loading

OM    •    404 days ago     #
Won’t let me login. As others have said it says it’s an incorrect password or email even when I’ve just changed it. Will let you change it and login but you still need to stay logged in and not log out otherwise back to square one. Customer service joe help!!

Malcolm    •    404 days ago     #
I can't access my account WD444060

Guest    •    406 days ago     #
Won't process PayPal payment

Guest    •    406 days ago     #
it won't process payment

Kareema    •    410 days ago     #
Been trying to place an order for the last 3 days via the website but just comes up as an error when I try to check out!

Sandra    •    410 days ago     #
Can't get onto next app for last ten days

Donniedingus    •    411 days ago     #
Have been trying to make a payment on the App for last two weeks, constantly loading at the payment page. If you press add new card that seems to work. This problem seems to happen every month now. Even had problems trying to pay over the phone with payment code they had given me.

Guest    •    412 days ago     #
Unable to place order

Guest    •    412 days ago     #
Can't pay by PayPal or card

Akin    •    412 days ago     #
This login issue is unusual and ridiculous, yet no attempt to resolve the problem

Haze    •    413 days ago     #
App has been very slow for a while and now won't load at all. I see from previous comments this has been an issue for many people. What is going on?

Guest    •    413 days ago     #
wont let me pay

guest    •    414 days ago     #
No this did not work either

guest    •    414 days ago     #
failed to log-in

Z    •    414 days ago     #
Log in still not working, must be well over a month now. This is all getting very odd. I can't believe nothing has been done about it. The only way I can load in is to constantly say forgotten oasswoy and change it. Once logged out I can't log in again.

Lynne winters    •    415 days ago     #
Carnt get into my next account need to pay a payment its just spinning around when i try to pay

Mrs Curtis    •    416 days ago     #
Why can't I place an order online with Next

Guest    •    416 days ago     #
nextpay

Patricia Neeson    •    417 days ago     #
Hi, I can't get into my next account.

?    •    419 days ago     #
Still cant log in!

Guest    •    419 days ago     #
Unable to make a payment

V    •    419 days ago     #
Website rubbish slow connection and it's not my router

Guest    •    421 days ago     #
Check out not working

Guest    •    421 days ago     #
Can add item to bag

   •    421 days ago     #
terrible service cant log on why has it not been fixed??

Marsha White    •    422 days ago     #
Useless website. Even when it works its ridiculously slow. Cant get on to pay a bill but they are quick to send a letter if I'm late paying my bill! When I actually speak to someone and pay over phone they say they don't have any problems that they aware of. Dread to think what would hapoen if I was waiting for an order that hadn't arrived. All puts me off bothering with them.

Ann Dickinson    •    422 days ago     #
App not working so unable to make a payment

Guest    •    422 days ago     #
Nextpay greyed out

John    •    423 days ago     #
Can’t log in

Janis Gascoigne    •    425 days ago     #
Can’t make a payment

Jane    •    425 days ago     #
Won’t let me complete an order on the App.

Mrs rolph    •    425 days ago     #
9 times out of ten I can never get on the website!!

Frustrated    •    426 days ago     #
Really bad service.
Won’t be using them again
Frustrated

Z    •    427 days ago     #
Log in still and issue despite password changes and clearing cookies and cache and whatever else Next may like to suggest. It's crazy that they've not fixed this.

Melanie    •    427 days ago     #
I'm having issues with the app too. Just keeps freezing. I want to make a payment!

Julia    •    428 days ago     #
Trying to make a payment to my account but it just keeps going to main website not payment one

Vicky    •    428 days ago     #
I can’t login to make a payment.

Lesley    •    428 days ago     #
I cannot get into my account to make a payment

Guest    •    432 days ago     #
Can’t login

Z    •    432 days ago     #
Log in still down.

Skye    •    433 days ago     #
I need to make payment on my account but can’t get into the account!!

Patricia    •    433 days ago     #
Can't log in to account! Saying incorrect username or password

Ciara    •    434 days ago     #
Almost a month now since I've been able to log in as it's coming round to payment day again and i couldnt log in for it last month either so don't expect this issue to be sorted anytime soon. Next are doing absolutely nothing. Think I will pay off account and shop else where ????

Verity miller    •    434 days ago     #
I can’t log in for two days now I’m getting fed up with this terrible customer service looking at everyone comments going back days you think they would have fixed it by now

Guest    •    434 days ago     #
will not let me go to checkout

jo    •    434 days ago     #
Cant log in, probably busy because of sale on.

S Blank    •    435 days ago     #
Having an issue logging into my account. Been trying for 2 days now! Is there a problem with your App? Seems others experiencing the same problem.

Christine    •    436 days ago     #
I have been trying for two hours to register to on line Next Account. Keeps freezing. Very frustrating. I want to make an order!!

Amanda    •    437 days ago     #
I can't make a payment, keeps telling me card not verified, its been like this for 3 days now

Diane    •    437 days ago     #
Just been able to reset password

Shaz    •    437 days ago     #
Still Unable to login

Mal    •    437 days ago     #
Next login is back up and running now.

Bridgeen    •    437 days ago     #
Can't log in saying incorrect password

Diane    •    437 days ago     #
Can't log in reset password doesn't work either

Tina    •    437 days ago     #
Can’t log in, saying incorrect password but not sending reset email. Trying to check an order for today.

Sarah    •    437 days ago     #
Can’t log in and telling me my correct password is incorrect

Anna    •    437 days ago     #
Can’t login and it hasn’t sent me password reset email

Shirley    •    437 days ago     #
Can’t log in to make payment keeps saying logging details incorrect

Michelle    •    437 days ago     #
Cannot log on

Kely    •    437 days ago     #
Cant log in or rest password as no email received

J    •    437 days ago     #
Same here … won’t login - password definitely correct - no reset email

Sarah    •    437 days ago     #
Have tried every possible avenue to log in today to be informed every time that my password is incorrect and then when I reset it, I receive no emails....I've pressed it on several pages and app and about ten times now. Getting frustrated!

Erica wise    •    437 days ago     #
Same here cant log in,says password is wrong,(which is strange as know my password) then when i go to reset pasword it dosent send me the link,hellllppppp

Ashleigh    •    437 days ago     #
Tried signing into my account says password is incorrect and I've pressed to reset my password 3 times with no email to change it. Quite frustrating

Ami    •    437 days ago     #
Can't login even though password is correct, tried to reset and received no email to do so

Lisa    •    437 days ago     #
Can’t Login my password is right but it’s not working so I tried to reset and that doesn’t work aswell. Not receiving email with a reset.

Jax    •    437 days ago     #
Can’t log in either

A    •    437 days ago     #
I also can't log in, must be a problem atm.

Nichola    •    437 days ago     #
I have tried numerous times to log in but says I have incorrect details. I know they are correct. Also, tried for password reset but no email comes through. Please help as my statement and payment is due today!

Donna Stevens    •    437 days ago     #
I can’t log in. Tried to reset my password but haven’t been sent an email so I can do this.

Mal    •    437 days ago     #
Next.co.uk - Can't login, support have said that there is an ongoing incident/issue. Customers aren't able to login in by using the website or the app.

Shaz    •    437 days ago     #
Login not working it said wrong login details. I know they are correct and the reset password does not seem to work either as tried 5 times and no email has been sent

Guest    •    437 days ago     #
Cannot login. Says to 'Check sign in details are correct' and to try again'.

Guest    •    437 days ago     #
Unable to log in? I need to make a payment!

Guest    •    437 days ago     #
Says incorrect password but it's definitely correct

Anne    •    437 days ago     #
Unable to login to my account, get messsge Incorrect details! I know my details are correct.

L    •    437 days ago     #
Saying incorrect password. I know its correct?

Krystal    •    437 days ago     #
Can't log in. Saying password wrong when I know it's right.

Diane S    •    438 days ago     #
app not respondig on my phone. Been a few weeks now.

S    •    438 days ago     #
None of those links below make a difference - still can't sign in!

S    •    439 days ago     #
I cannot sign in to my account, it saying that the login and password is incorrect, which it most certainly isn't! I have called them and they told me to clear cache and cookies, which I have done, but still can not access my account!

Emma    •    439 days ago     #
Not been able log into my account for over three weeks now even though password is correct. They say they are sorting it but it seems there is a major issue with many people not being able to log into there account. You are losing alot of sales Next it needs sorting ASAP !!!!

Sam    •    439 days ago     #
Trying to log in but saying my details are incorrect- which they aren't

Mum of 3    •    440 days ago     #
Cannot log in to purchase items again!!

A    •    442 days ago     #
Checkout online not working!????????‍♀️

Karen    •    442 days ago     #
Cannot login with my email and password, I know they are correct.

guest    •    442 days ago     #
Can’t log in. Says details are wrong but, they aren’t

Mandy    •    443 days ago     #
Can’t log in

Julie    •    444 days ago     #
Cannot log in to my account saying details are wrong, when they are correct

Lyn    •    445 days ago     #
Can't pay, hanging in verification process

Karen    •    445 days ago     #
Trying to make a payment and it won't let me in. Keeps buffering but not letting me in.

lynn stevenson    •    446 days ago     #
cant log into my account, saying wrong log in details, but they are right

Wendy    •    447 days ago     #
Can't log in???

Guest    •    448 days ago     #
Can't go any further during checkout that payment page, not sure what's going on

Guest    •    449 days ago     #
Try to make a payment, clicked on card I wanted to use, keeps scrolling so you can't put in payment

April Griffin    •    449 days ago     #
My son bought me a e-voucher sent it last Sunday, never received it..he phoned next yesterday they supposedly resent it yesterday. Never received it...whats going on ?

Tanya    •    449 days ago     #
I’m unable to login either, I know it’s the correct password. I need to make a payment.

June    •    450 days ago     #
Can’t log in yet log in details are correct!

Picton    •    450 days ago     #
Can’t sign in on mobile or laptop. Changed password still doesn’t work. Was informed this issue was corrected earlier today. At 7pm still unable to access .

Mum of 3    •    451 days ago     #
Can't sign in to my next account reset password still not working ????

Guest    •    451 days ago     #
Unable to log in.
Have reset password as I thought this could be the problem.
Still no joy.

Jo    •    452 days ago     #
Saved card greyed out so can't make a payment, again!!

Guest    •    452 days ago     #
no order confirmations but pending from 2 accounts. called and they said my last order was a week ago

Dee    •    452 days ago     #
No order confirmation through payment taken though

Vanessa vose    •    452 days ago     #
Details are correct as green tick shown but still won't let me log in. Tried entering them manually too same issue

Trish    •    452 days ago     #
Can’t log into my next account

Guest    •    452 days ago     #
Unable to log in online or through the app.

guest    •    452 days ago     #
Can't log in. Says my biometric log in is incorrect

Tanya    •    452 days ago     #
Next app down tanya

Joanna    •    452 days ago     #
Cant put the dress to the basket

Hannah    •    453 days ago     #
Log in

Simon    •    453 days ago     #
Can’t pay with card or paypal. Just hangs and refuses to put payment through. This is not the first time either. Very poor

Fed up next customer    •    455 days ago     #
Card payment won’t go through keeps buffering so order won’t complete

Cjs    •    455 days ago     #
Haven't been able to make payment for 2 days

Abeda    •    457 days ago     #
Can’t log in

Guest    •    457 days ago     #
Can't make a payment with card or PayPal! ????

Steven    •    457 days ago     #
Can't make payment 2 days in a row

Marie McLean    •    457 days ago     #
Can't make a payment AGAIN. Every month its the same.

Mrs Watson    •    457 days ago     #
Can't make payment, been trying all day !

Sabrina    •    457 days ago     #
Once again can't pay off my account. Have tried to add two cards and it won't accept either. Bloody useless

Paul sephton    •    457 days ago     #
Can't sign into my next account

Mary    •    457 days ago     #
Can't log into account

Guest    •    458 days ago     #
Can't make payment

Pat Lindsay    •    458 days ago     #
All of the Links Below just show me a Blank Black Screen ???

Pat Lindsay    •    458 days ago     #
Trying to get into my Next Sale VIP slot

Gillia    •    459 days ago     #
I have decided to pay all of my account off by calling the relevant number. I have been a good customer for many years but cannot go through this nonsense every month to pay my account. Its a disgrace. I will never shop at NEXT again!!

Guest    •    459 days ago     #
Can't make a payment with my saved card this is the 3rd day trying...what's going on!!trying to pay

C seton    •    460 days ago     #
Won't open the app at all!!

Guest    •    461 days ago     #
On line card payment for monthly next pay not working

Guest    •    463 days ago     #
Trying to make a payment

Doyle    •    464 days ago     #
Yet again...another month to pay and it doesn't work, just spinning icon!! This becoming every month, making payments arrive late.

Guest    •    465 days ago     #
cannot make a payment ?

Guest    •    468 days ago     #
Can not make a payment. Been trying for days but just keeps buffering

Gill Moglione    •    468 days ago     #
day 3 of trying to log on to my account to make payment. What the hell is wrong NEXT ??????

gillian moglione    •    469 days ago     #
I have been trying to make a payment for the last hour and keep getting instructions to change my password and contact my bank to get a passcode. I am very wary of this as recently had 3 of my visa cards hacked. Can I go into a NEXT shop and make a payment please?

Glenda Kendrick    •    469 days ago     #
I'm having a job to sign into next I want to order a dress. ????

Tas    •    471 days ago     #
I can’t pay ..

guest    •    473 days ago     #
Incorrect details and won’t let me check out

Guest    •    473 days ago     #
Not allowing online payments

Bb    •    474 days ago     #
Website not loading images just buffering

Tara    •    474 days ago     #
Can't place an order .. been trying for days

Karen Dean    •    474 days ago     #
Next app is so buggy won't let me pay for orders

Karen Dean    •    474 days ago     #
Can order items but can't pay by credit card or PayPal very annoying tried uninstalling app and installing again but still can't pay ....Pretty poor app

Justine    •    474 days ago     #
Won’t allow me to complete the transaction!

Marcun Doran    •    474 days ago     #
problem making a payment on app - screen hangs after saved card selected

Katie    •    474 days ago     #
Not able to sign into my account

Marie Mclean    •    475 days ago     #
I have been trying to make a payment for days, but just keeps circling.

Linda Partington    •    475 days ago     #
Cant purchase anything with debit card or PayPal ,just keep getting that never ending circle going round ,been a week now ?

KM    •    475 days ago     #
Can't pay

Ian Plimbley    •    475 days ago     #
Nightmare being try to pay for two days now ????????????????????

Guest    •    476 days ago     #
Can’t pay

Jr    •    477 days ago     #
Cant pay for order.

Guest    •    478 days ago     #
Access Denied

You don't have permission to access "http://www.next.co.uk/" on this server.

Reference #18.7f8e7b5c.1646980658.8fdaa2d

I had to use a VPN to connect to appear as if i was from somewhere else. Worked fine then. Perhaps you don't like BT customers as I was using BT Broadband when it wasnt working (without VPNs / blockers / etc)?

Guest    •    478 days ago     #
Has next changed their online card payment as having difficulty sending a payment

Guest    •    478 days ago     #
Access Denied

You don't have permission to access "http://www.next.co.uk/" on this server.

Reference #18.7f8e7b5c.1646980555.8fcbf6a

This has been happening for 2 days now !!! What a joke.

Jo    •    478 days ago     #
Can't make a payment either by app or site, and whether using card or PayPal. Just get the circle going around.

Guest    •    479 days ago     #
Ordering womens shoes

Maggie Hull    •    479 days ago     #
Trying to make a payment for few days now. Just circling

Guest    •    479 days ago     #
Making payment

Stacey Nardella    •    479 days ago     #
Can’t make payment - I go to checkout and it won’t let me select a payment method

Guest    •    480 days ago     #
Been trying to make payment for days just keeps circling really annoying

Guest    •    480 days ago     #
Cant make a payment

Hagen    •    481 days ago     #
Next payment as soon as tick card payment it doesnt connect been like this for 3 days.....

Guest    •    481 days ago     #
Trying to order and can’t pay just nothing happening when clicking on card anywhere

Judy    •    482 days ago     #
Cant make a payment online its just buffering

Sharon Tennant    •    484 days ago     #
When using my iPad cannot scroll down on their website pages. eg woman clothing.

ALou    •    486 days ago     #
Unable to make online payments. Page freezes while loading.

Tracy    •    487 days ago     #
still cant make a payment - just get circle of doom

Guest    •    487 days ago     #
Can't make payment on my account PayPal no working either

Guest    •    488 days ago     #
Making a payment

Diane    •    489 days ago     #
Online payment not working. Tried via PayPal and card. Just get the swirling circle of doom.

Guest    •    489 days ago     #
Next pay. Tried to pay via PayPal and card and site just get stuck with swirling circle of doom

Elaine Mather    •    489 days ago     #
Online payment not working

Guest    •    489 days ago     #
Paypayment not loading

Guest    •    492 days ago     #
Payment function

Guest    •    492 days ago     #
payment not being completed.

Jacqueline D'vaz Higgins    •    492 days ago     #
I went to checkout and pay while putting details in it went very big screen pressed pay and then nothing went gray blank

Guest    •    498 days ago     #
Can't make payment to Next

Guest    •    499 days ago     #
Can't make payment with PayPal

Guest    •    500 days ago     #
Cannot make payment using self serve as soon as you get to payment part the phone cuts off. Tried wi

Jk    •    501 days ago     #
Have been trying mist of day to make a payment. Page won't connect

Rona    •    502 days ago     #
Still having lots of problems logging in. Plus receiving emails about orders I haven’t ordered. What’s going on?

James    •    504 days ago     #
Can’t checkout

Denise    •    505 days ago     #
Frequently can't sign into my account.

Rona    •    508 days ago     #
Can’t access my account. It’s been happening a while now. Very frustrating

Monet    •    508 days ago     #
Can access my account. It’s been happening for over a week now

Leigh Jarvis    •    511 days ago     #
Payment not processing. Better not charge me for late payment!!! No-one to help!!!

Guest    •    511 days ago     #
PayPal

Sue    •    512 days ago     #
Payment screen freezing. Always a problem

Guest    •    512 days ago     #
The sign-up page isn't going through!!!

guest    •    512 days ago     #
can't contact with chat, wanting to send badly made item back

Guest    •    513 days ago     #
Unable to checkout! Placed 2 orders this week and they are not listed in my account!!

Guest    •    514 days ago     #
Card payment

Guest    •    516 days ago     #
I can't pay on my account, its stop on card payment.

Normachristinewilliams@live.co.uk    •    517 days ago     #
Cant pay money to my clear pay account

Kate    •    517 days ago     #
I cannot log into my account, goes to the page, but just stays white.

S French    •    517 days ago     #
Can't log on to website just keeps freezing been doing this for a few weeks now had no problems before so what's changed

Mi    •    518 days ago     #
Tried all of the links suggested still nothing

M. I    •    518 days ago     #
Cannot seem to put in an order or pay today, pages come up but no pictures until you press on blank screen to find item then it will not let you put in size buy etc

Guest    •    520 days ago     #
Payment down. Just freezes.

Guest    •    528 days ago     #
Can't make an online payment.

Rachel    •    528 days ago     #
Can't place an order - can't click to accept terms and conditions

Vicky    •    528 days ago     #
No payment method is working!

Guest    •    528 days ago     #
My order has been refunded twice

Guest    •    529 days ago     #
Since yesterday I am unable to make an online payment, yet it is adding interest to my account for n

Tracy Norton    •    529 days ago     #
Can't make a payment it's just spinning

Guest    •    530 days ago     #
Payment not going through saying issue with card

Caroljedwards    •    535 days ago     #
Next you need to sort the payment app this has been going on for months everytime try to pay it buffering loads of complaints same problem when are you going to sort this out

Caroljedwards    •    535 days ago     #
Everytime I try to make a card payment it buffers mainly daytime but sometimes works at night but last 2 days just buffering

K    •    536 days ago     #
Can't log in

CAROLINE    •    538 days ago     #
online payment not working correctly - reported

Avril Laurie    •    539 days ago     #
Unable to select items and put into basket.When clicking onto items continually spinning experiencing

Guest    •    539 days ago     #
Cannot shop as items selected when clicking on continuous spinning

Guest    •    539 days ago     #
Having problems making payment online for last 4 months

Grace batey    •    539 days ago     #
My app is not working cant order anything from the app

Guest    •    540 days ago     #
Can’t login

Guest    •    540 days ago     #
Couldn't make a payment at first but now can't log in either

Amy    •    542 days ago     #
Can’t payment on app or website. Been not working for days. Do they not like money.

Guest    •    545 days ago     #
Can’t make oayment

Guest    •    547 days ago     #
Link to pay by paypal is not working when signed into my account

Margaret    •    548 days ago     #
Unable to make payment for last 2 days. Won’t let me submit amount and add card details!!!

Mary    •    548 days ago     #
something is wrong with payment amount...wont let me put money on it and pay...its been three weeks and i dont want late payment!!

John    •    549 days ago     #
Not going to payment page after clicking check out

Sarah    •    549 days ago     #
Unable to make a payment.

Jackie    •    551 days ago     #
Still can.t make a payment.useless.been trying for two days.better not charge me late payment charge

Guest    •    551 days ago     #
Trying to pay, once I select card it will not connect

S.Harrison    •    551 days ago     #
Took me ages to refind all the items in my basket again after getting kicked out of the site and telling me my basket was empty, finally paid for my items and had to verify my payment through my bank app only to be told by the next website my card does not match my address which is utter nonsense. I've given up and will go somewhere else for the sales, Your Loss Next!

Guest    •    552 days ago     #
Paid balance with Paypal option, seemed to go through. Just checked my email and Next have issued a

Sue Hull    •    553 days ago     #
Cant make a card payment yet again. Payment due tomorrow.

Nicola Hill    •    555 days ago     #
Trying to pay and yesterday, not good enough, Next you need to take off the intrest!!!!

Jackie    •    555 days ago     #
Can't make a payment again.same thing last month

Jon    •    555 days ago     #
Can't pay on the app or online. Not going into bnpl. I've tried but your site is considered " unsecured " with Chrome.

Guest    •    556 days ago     #
Having issues logging in and reseting password

ev    •    556 days ago     #
I can't log in into my account to pay

Cg    •    556 days ago     #
Done what the admin suggested still can’t make a payment. Still can’t order. What a waste of time this close to Christmas

Anon    •    556 days ago     #
Doesn't load any categories of sale once clicked. Does it on app, website, mobile device and laptop

Ruth    •    556 days ago     #
Cant checkout get a message saying the check out page is not found......

Ga    •    557 days ago     #
What is going off with next and their payment system. It’s stupid. I’m this day and age why can’t we use an app to pay. Come on next get this sorted

Alison    •    557 days ago     #
I’ve been trying to make a payment on my next account for 5 days all kinds of payment methods are rejected even though they shouldn’t be. This is getting ridiculous

Guest    •    557 days ago     #
Can’t make payment on next

Debbie    •    557 days ago     #
vip sale site not loads, was the same last time, waste of time getting a VIP slot when you can view or buy the items.

Hazel    •    557 days ago     #
Keeps loading, can’t view anything for the sale? Can’t chat as too and no message to advise there are problems?

muggins    •    557 days ago     #
every time I go on this site, can't log in can't pay for items what is going on

Linda    •    558 days ago     #
Next not loading. Is anybody gonna sort this out

Guest    •    559 days ago     #
After getting on sale preview page can’t get into subsections like womenswear, home etc just seems t

Shell    •    560 days ago     #
I can log in OK, but I want to make a payment, click to use my usual card to make a payment but its just spinning, been trying for 5 hours now ☹

kkiel    •    560 days ago     #
unable to log in to my account

Rose    •    561 days ago     #
Unable to reset password… again. Not recognising email or password. Try to reset password but no email received to do this. Been having this problem since the summer!

Carmen    •    562 days ago     #
I can't make a payment it is not working

Guest    •    562 days ago     #
Can’t make a payment

No    •    563 days ago     #
Trying to make a payment online, not working.. sick of this with Next will be paying of balance soon. Can't be bothered with this every month. No other site seems to have this problem!!!

Alexander    •    563 days ago     #
Website general SNAFU, severe lag, not recognising password, not recognising e-mail address on contact form.

Guest    •    563 days ago     #
Online Payments

J worthy    •    564 days ago     #
I cant sign into my account its as if its frozen, this happens all the time

Lynn young    •    566 days ago     #
Hi, I keep trying to pay my bill but each time I try, the black circle just keeps going round when I get to payment amount, I am now late with my payments because of this. Can you please tell me why this is happening? I don't have this issue with other sites. I've even changed my password in case it wasn't secure. Many thanks, Lynn Young

Guest    •    567 days ago     #
Checkout - coming up as page not found

Guest    •    567 days ago     #
Payment wont let give me an option when i go to place an order to use next credit and also says erro

Jan Wood    •    569 days ago     #
Need to reset password, no email received

Guest    •    570 days ago     #
Can't log in or reset password.

Leigh    •    570 days ago     #
Can’t view my bag and checkout

Jallen    •    570 days ago     #
Can't checkout.

Guest    •    570 days ago     #
unable to make payment online

Guest    •    571 days ago     #
Unable to make payment. Tried for quite a few days now!

Guest    •    572 days ago     #
Login and registering

Guest    •    575 days ago     #
PayPal log in

Gordon Yeomans    •    576 days ago     #
When I do finally get my payment accepted ,I am closing my account and will never deal with them again .I am not going through this trouble every month.

Gordon Yeomans    •    576 days ago     #
what a total farce ,unable to pay my balance, key in my payment amount press enter and it goes blank and then asks for card details which I fill in but then cannot enter the amount I wish to pay.

Guest    •    576 days ago     #
cannot pay my latest statement online site slow and not responding

Guest    •    577 days ago     #
cant pay my account it seems to delete the amount when get onto world pay screen

Alan    •    578 days ago     #
Can’t pay online amounts keep showing as £00.00

///    •    578 days ago     #
Please clear your cache and cookies, and try to pay on another device to get any issues resolved.

Guest    •    579 days ago     #
I can't pay circle of death! Every month is the same when I try to pay!!!

Ni    •    579 days ago     #
Can't log in to account

Dee    •    579 days ago     #
thats still not working admin. the problem is when you put the amount in, it keeps going blank.

Jill Wheeler    •    580 days ago     #
Cannot make a payment online. Just get the ' circle of death'!!

Lynn    •    580 days ago     #
Can’t checkout

J.jones    •    580 days ago     #
Not able to pay

MP    •    580 days ago     #
Can’t check out

Kk    •    580 days ago     #
Cant reset password neither on page or app

Guest    •    581 days ago     #
Cannot place an order on line

Trevor Heron    •    581 days ago     #
Not able to pay

Guest    •    584 days ago     #
Meant Won't let me pay my bill. Just keeps on circling.

Claire    •    584 days ago     #
Don't let me pay my bill.

Guest    •    584 days ago     #
cant check out on Next get 404

Rachel    •    586 days ago     #
Cannot log into my account

Guest    •    587 days ago     #
Can't check out online... been like that for days !

Guest    •    588 days ago     #
Cant checkout online using the app

Guest    •    591 days ago     #
Payment page not working

DP    •    593 days ago     #
unable to sign in even using any of the links below

Guest    •    593 days ago     #
Payment screen not accepting payment from any cards, although cards are valid

MKH    •    594 days ago     #
Can get onto the site and order items to basket but cannot then log in or place the order

Guest    •    594 days ago     #
Can't make a payment page just keeps on buffering.

Daphne Tambling    •    595 days ago     #
I cannot get past the payment page - keeps declining payment - there is nothing wrong with any of the cards I tried

J    •    595 days ago     #
Payment section not working

Colette Bissett    •    598 days ago     #
I cannot make a payment on the website.

Guest    •    600 days ago     #
Not allowing payments

Addics    •    601 days ago     #
Had NO payment reminder. Also declined my card payment!

Guest    •    601 days ago     #
Having trouble making a payment keeps buffering

Emma    •    604 days ago     #
Unable to make payment

Guest    •    604 days ago     #
Unable to make payment

AMANDA    •    605 days ago     #
Cannot make a payment this has been going on for weeks

Lynne Banks    •    607 days ago     #
cant pay online app not accepting online payment

Guest    •    607 days ago     #
can't make payment just keeps buffering

georginameasures11@ gmail.com    •    609 days ago     #
I have only recently got a card and account first order delayed and messed around 2nd order late

Vicky Grainger    •    609 days ago     #
Can log in fine but cannot make a card payment!! How do I pay my bill?
Will try phoning I suppose ????

Karen    •    610 days ago     #
Next you have blocked my account but your APP, online and via telephone won’t let me pay!! You tell me card is declined but when I contact my bank they tell me you haven’t tried to attempt payment. This is un acceptable.

Claire    •    611 days ago     #
Can't pay grey out payment and spinning

Gill    •    611 days ago     #
Tried to pay, but when i press card payment the wheel goes round and round , nothing happens

Guest    •    611 days ago     #
Also unable to make payment via the website or the app...click on saved card and just get a circle going round and round. Not the first time this has happened. Please sort this out Next...annoying!!!!

I connor    •    613 days ago     #
Unabe to make payment.

Gillian    •    613 days ago     #
Update. Following being unable to make payment, I was able to make payment online via laptop. Problem seemed to be making payment on android phone. Please note I was not using the app.

Gillian    •    613 days ago     #
Unable to make payment. Have tried several times over the last week. Just getting blue circle when I select pay by card. Card has not expired.

Guest    •    614 days ago     #
Managed to login but can't make a payment, even in store when returning items they wouldn't scan through, the lady looked at me like I had just stolen them and was very rude because she should have clocked off 5 minutes ago. Im going off next very quickly.

Guest    •    614 days ago     #
Payment not working

Dave Pearse    •    618 days ago     #
Unable to make my monthly payment to Next by my usual means, have tried two other cards as way of payment for a few days. NEXT - WHY HAVEN'T YOU NOTIFIED YOUR CUSTOMERS OF THE "TECHNICAL ISSUE" I certainly "WILL NOT" BE PAYING ANY ANY ADDITIONAL FEES FOR LATE PAYMENT!! My cards work fine with other Vendors so the issue is definitely at your end. Orders going through fine, how ironic! Disgruntled!!!

Guest    •    620 days ago     #
Unable to make a monthly payment via debit card or paypal

Guest    •    622 days ago     #
Payment not working

HJ    •    623 days ago     #
Unable to log in as password is not recognised despite it being correct. Unable to reset password either

Jane Field    •    623 days ago     #
I cannot login and pay my account and have received a threatening letter. Please sort it. Customer number XF529426

Ann Wilson    •    627 days ago     #
Why can't Next UK at least let us know what's happening with our orders. Complete 'silence' is unacceptable

s.taylorrg40@gmail.com    •    627 days ago     #
Won't let me log in

Guest    •    628 days ago     #
Can't log in keeps kicking me out

Guest    •    628 days ago     #
I have tried texting and phoning for a returns label to be emailed but by text it said wrong account

Gemma    •    628 days ago     #
Won’t add anything to the basket been like this for 3 days now says “ error on page “ tried using the app and the website

Cw    •    628 days ago     #
Can't log in. Message says incorrect details but they are right

Kim    •    629 days ago     #
Can't check out

tdb    •    632 days ago     #
Can't make payment

SB    •    633 days ago     #
Cant make payment on web or App

Trudy Lake    •    634 days ago     #
Unable to login to account saying password incorrect . Tried to reset but no email received ???

Guest    •    635 days ago     #
Can't make a card payment.

Jk    •    635 days ago     #
Can't make card payment

Jean    •    635 days ago     #
Can't login

Leigh    •    635 days ago     #
Can’t log into my account. Saying details are incorrect.
Tried using the links suggested by admin but this doesn’t work either.
Thought I’d been hacked until I saw comments on here!!!

Claire    •    635 days ago     #
Can’t login or reset password

Deb    •    635 days ago     #
Same problem here saying my details are incorrect can’t get on anything

Kim    •    635 days ago     #
Unable to log in

Neen    •    635 days ago     #
Phew! Started to panic that my account had been hacked when I couldn’t get on.

AnnaS    •    635 days ago     #
Cannot log in
Guess it’s not just me then. Saying incorrect password when I was only in my account earlier today so I know it’s correct. Then unable to reset the password. No email received to update it.

Kelly    •    635 days ago     #
Cannot login or reset account

Guest    •    635 days ago     #
cannot log in saying incorrect details and they are correct. It doesn't send me an email when i try

Sue    •    635 days ago     #
Can’t login says incorrect details and no email sent to reset

ZIZI    •    635 days ago     #
Can't login - saying wrong password even though it isn't and not sending reset password email

Chloe    •    635 days ago     #
Not letting me log in or reset

Kelly    •    635 days ago     #
Incorrect log in details

Sara    •    635 days ago     #
Glad it’s not just me, been trying to make a payment and saying incorrect details

Ccoop    •    635 days ago     #
Can’t log in saying wrong password. Also
Won’t let me reset password

Cheryl    •    635 days ago     #
Saying my login details are incorrect.

Kate    •    635 days ago     #
Can’t log in either no email to reset password

Kare    •    635 days ago     #
Not working. Can’t sign in to make a payment

Helen    •    635 days ago     #
Not recognising log in details also not getting email to reset password.

Sarah    •    635 days ago     #
Saying my login is incorrect and when I try to click forgot password no email
Is getting sent through to change it

Leah    •    635 days ago     #
Not recognising log In

Rachel    •    635 days ago     #
Can't log into account

Anon    •    635 days ago     #
Unable to login ??

Craig    •    635 days ago     #
getting "incorrect details" when trying to log in - even though they are correct

Rachel    •    636 days ago     #
Unable to make payment to account for the past few days. Site comes up with buffering signal when you go into payment screen

Guest    •    639 days ago     #
Can't make online payment for 3 days

Guest    •    639 days ago     #
Cant make a payment. Just keep getting the blue cirlce

Anna M    •    642 days ago     #
Not able to actually buy anything. Goods go into basket but that's it. None of the buttons in that level menu work.

Lisa    •    644 days ago     #
New checkout is complicated. How do you pay for items in basket?

Alison    •    646 days ago     #
App never allows payment just spinning.
Normally website will but doing the same today and just spinning

Guest    •    646 days ago     #
Next sale not been working for the last four hours?? No point booking a slot!

Guest    •    646 days ago     #
VIP sale

A    •    647 days ago     #
Useless vip sale if you can’t get into your booked slot. Not working since 4.30pm yesterday

Gillian    •    647 days ago     #
Can log in ok but when I go on the sale site it won’t load the pages. I’ve tried the links posted by admin but I have the same trouble

Ceede    •    647 days ago     #
Next sale won’t load every time there is a sale this happens

Guest    •    647 days ago     #
Sale site hung

Michelle Canciani    •    647 days ago     #
Sales pages just crashed. Problems with the server apparently. This happened last time. Gave up in the end. ????

Laura    •    647 days ago     #
website opens but nothing works,cant order anything,or log in.About a week now.Admin post about trying different links equally hopeless.

Anita    •    648 days ago     #
Tried to make payment but saying can’t take payment. Tried two different cards and both have sufficient funds. Took payment and reversed it so no payment made

Kerry    •    648 days ago     #
Can't make payment

Ana    •    650 days ago     #
Cannot complete the payment. Tried the whole day without any luck. Is this issue going to be fixed soon?

Christine    •    651 days ago     #
Next website is down. I've tried paying over 3 days now. No response at all just a white background and a black line spinning around!!!

Amanda w    •    652 days ago     #
Trying to make a payment, but the screen just goes white a the black thing spins.

Marina    •    653 days ago     #
Can’t make payment with debit card on next app the tab isn’t working going on 3 days now!

Guest    •    653 days ago     #
Payment section.

Guest    •    655 days ago     #
Can't make a payment

Guest    •    656 days ago     #
Load products to basket, they then keep disappearing so cannot check out!

Lucy Pitkin-Woolls    •    656 days ago     #
Made order last week no enail received to confirm. Can't log in trying to change password and the link in reset email received does not work.
Want to buy more but can't - no option to check out as guest