Tesco.com Current Status

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 Tesco.com status: NO ISSUES  100 comments

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Amy    •   18 days ago  # 31 March 2024 + 0 -
Tesco down again for just me? Tried on data and wifi

For the 2nd time I've had to cancel an order. I go on to tesco and it won't let me type in my notes box which I like to do for subs. It's a problem if I type on phone, laptop or use speech to type. Constant red warning can't update my basket. Last time I just confirmed it and apparently after adding nothing extra to my basket my total went from £60 to £180. Had no choice but to cancel and hope doesn't go through. However, I am housebound and can't go out anywhere so now going to cost a fortune to order some of it from local village shop.
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Kelly    •   30 days ago  # 19 March 2024 + 0 -

Tesco woosh is down
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Guest    •   45 days ago  # 4 March 2024 + 0 -
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cancelled order and took payment
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Graham    •   54 days ago  # 24 Feb 2024 + 0 -

Not all my rewards have transfered to grocery app.
People must check same.
Will update when tesco respond.
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LizG    •   58 days ago  # 20 Feb 2024 + 0 -

Code 500 error when trying to book early Easter slots
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Julie    •   58 days ago  # + 0 -

As usual can’t access early slots
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Susan Emery    •   58 days ago  # + 0 -

Got up early to book Easter delivery slots and can't access site, Not happy
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10 year shopper    •   59 days ago  # + 0 -

Site blocked Sunday 18-Feb-2024 on Safari MacOs. Worked on Safari on iPhone. It's back now. What happened?
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Guest    •   73 days ago  # + 1 -
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Not being able to log onto the website
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Phil    •   87 days ago  # + 1 -
Order not delivered

Order wasn't delivered yesterday after payment taken, no explanation, no contact. Wasting my time trying to get hold of someone to find out what's going on. Can't log into website, it demands cookies then when you allow them it cycles back to demanding them again, locks up on a private window.
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Al    •   88 days ago  # + 0 -

Had our delivery cancelled this morning. Had email to say it was due to system error couldn’t deliver today.
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Guest    •   88 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No delivery of our groceries
Diabled customer
No notification
Are they part of the Post Office!!!
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Guest    •   88 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

Terrible. Can’t log in. Keeps crashing.
Will be shopping in Aldi
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Paul Mason    •   89 days ago  # + 0 -

Unable to register new email address or password to Tesco, looks like I've been blocked for no reason.
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Guest    •   99 days ago  # + 0 -
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It's taken me over 2 hours to do a 20 min online shop.
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Christine    •   104 days ago  # + 1 -

Finally Checked Out YAAAY
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Jane Ford    •   104 days ago  # + 0 -

What happens to my order for tonorrow if I cannot log in to add items
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Chritine    •   104 days ago  # + 0 -

Its finally let me log in and go to my account but won't let me go any farther and all I need to do is check out grrrrr
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Marcus    •   104 days ago  # + 0 -

31 minutes to go,,..........
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Secret    •   104 days ago  # + 0 -
Taking the biscuits

Taking the biscuits, I booked a slot and needed to ckmherk out and then the silly thing stops working, what the frick is going on as I have a few 30minsto place my order that I have stuggled to do since Xmas has come and gone
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Marcus    •   104 days ago  # + 1 -

This is not going to be fixed tonight and only have until 23.41 to amend orders
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Sal    •   104 days ago  # + 0 -

Please just fix this issue so I can get my order delivered tomorrow.
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Jane    •   104 days ago  # + 0 -

Still can’t get my order amended. Grrrrr !
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Jo    •   104 days ago  # + 0 -
Unhelpful comments

Why are people posting comments saying it's fixed when it isn't, really not helpful when people are stressed out trying to complete an order.
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Sandra    •   104 days ago  # + 2 -

Finally it's working and been able to complete my order!
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Vic    •   104 days ago  # + 1 -
Sort it

What the hell is going on !! Trying to complete my order for tomorrow ffs
If I have to go shopping it’s a 2 hour drive there and back ???? come on Tesco get it sorted for your loyal customers!
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Sarah    •   104 days ago  # + 2 -

YES it's working now, just added to my order and checked out.
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John    •   104 days ago  # + 0 -

Why is this not being fixed?
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Zoe    •   104 days ago  # + 1 -

Need to finish shopping as only quarter way through. Been trying since 8pm to log into website
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Tracy    •   104 days ago  # + 3 -

Been trying to login since 19.30, need to add items to my order, can't see this issue being sorted today.
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Roxy    •   104 days ago  # + 0 -

Have an order coming tomorrow morning and need to add items to order. If I can't will just have to eat my sofa.
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Val    •   104 days ago  # + 0 -

Need to amend my order
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Hayley    •   104 days ago  # + 4 -
Entire site crashed

I just got through to customer service as I need to finish my morning order, apparently the entire system is down for customers and staff, no access at all.
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Jaq    •   104 days ago  # + 2 -

App down and also down when I tried on internet access
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Steve R    •   104 days ago  # + 7 -

Can’t login been trying for over 2 hours
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Pukka    •   104 days ago  # + 1 -

Can't use clubcard app. Hopefully wages system will work in a few hours ????
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Windy    •   104 days ago  # + 0 -

Can’t sign in says error try again later for last 2 hours
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Rubbish    •   104 days ago  # + 0 -

Down again
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Linda    •   104 days ago  # + 7 -

Trying to login to complete order for tomorrow. Just can't signin.
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Jane Ford    •   104 days ago  # + 19 -

Need to log in to my account before midnight to add items to my order
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Frances    •   104 days ago  # + 2 -

Can’t sign in says error try again later for last 2 hours.
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Kevin    •   104 days ago  # + 5 -

I work at Tesco, everything is down including our internal apps!
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Christine    •   104 days ago  # + 2 -
Log in problem

Christine: Can't log in to complete my order, site is saying this, We've been notified about this issue please try and sign in again later. We apologise for any inconvenience caused. been trying for over an hour now
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Sadie King    •   104 days ago  # + 1 -

Can’t log in to change my order. Says error, try again every time !!!!!!
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Kerrie    •   104 days ago  # + 0 -

Can’t log in to change order says there is an error when try to log on
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Jo    •   104 days ago  # + 0 -

Can’t log in to change order says there is an error when try to log on
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Sharon    •   104 days ago  # + 2 -

Can’t login on to change my order says there is an error when I log in
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El Crapo    •   104 days ago  # + 0 -

Can't log in. El crapo.
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Retribution    •   143 days ago  # + 0 -

Retribution
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Guest    •   176 days ago  # + 0 -
★ ★ ★ ☆ ☆

lot of problems lately checking out and has not been fixed. Can't log on at all today.
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Guest    •   181 days ago  # + 0 -
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useless website search engine rubbish, site down a lot lately
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Nr    •   190 days ago  # + 0 -
Store shut

Tesco store near me has had to shut completely, a member of staff stopping drivers in the car park told us their system is completely down. I expect this is also affecting their website.
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Guest    •   223 days ago  # + 0 -
★ ★ ☆ ☆ ☆

System appears to be not operating which is unusual, I have to say
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Anne    •   237 days ago  # + 0 -

Slow slow slow!! Keeps buffing, my shopping took me ages!
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Tracy    •   263 days ago  # + 0 -
Annoying

When I log in to do my on line shop many products are saying not available this has been happening for a few months now and is getting annoying I can't do a full shop.
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Guest    •   285 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Half the time I cannot look for items because the site is not working! It has been saying try again later, forcseveral days now.
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Jens    •   303 days ago  # + 0 -

I'm unable to buy anything from Tesco for my children. Tried everything and nothing helped.
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Sangar (Helper)    •   303 days ago  # + 0 -

Jens, how I can help you?
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Jens    •   303 days ago  # + 0 -

can't buy anything from here
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Amanda    •   309 days ago  # + 0 -

Been trying since 11th June. Error message come up when trying to use vouchers.
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David    •   309 days ago  # + 0 -
Come on Tescos

Deadline appears to have been extended until Thursday, Little sign of website problems being resolved by then, what will Tescos do about it?
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Mb    •   310 days ago  # + 0 -
Sort it out tesco

Tesco cancelled order this morning saying it was a payment card issue. Nothing wrong with my card I’ve checked. They are not even answering their phones so it has to be a problem with their servers, Again
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Guest    •   310 days ago  # + 0 -
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not working when I try to order disney+
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Ann    •   310 days ago  # + 1 -
App not working for the exchange of vouchers with reward partners

Unable to exchange my vouchers with the reward partners. I have been trying for 2 1/2 hours, and managed to put one request through, but the reward is still listed as pending, and none of my other requests to exchange vouchers have been successful.
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EW    •   310 days ago  # + -1 -

It took me over 2 hours to exchange my vouchers today, the website was not loading or crashing, but after many attempts it went through
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Jan    •   310 days ago  # + 1 -
Sort it or extend the deadline!

Tesco clubcard site not working..have been trying to spend my vouchers for the last 3 hours!! Tesco needs to extend the deadline if they can't sort this out.
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KP    •   310 days ago  # + 0 -

Can’t exchange my vouchers - keeps saying there’s an error!!
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June R    •   310 days ago  # + 1 -

Can't exchange clubcard vouchers - website not loading.
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Tony B    •   310 days ago  # + 1 -

Can’t exchange my vouchers as website doesn’t load
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Sandra    •   310 days ago  # + 0 -

Can’t exchange my vouchers before offer ends- I wonder why? They need to extend the deadline, as it’s their issue
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Rebecca    •   310 days ago  # + 1 -

Website down - deadline looming but can't exchange vouchers.
Definitely need to extend the deadline!
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Amanda    •   310 days ago  # + 7 -

Can’t exchange my vouchers as website doesn’t load the pages on the website, conveniently not working for Tesco the day before cut off
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Ade    •   310 days ago  # + 1 -

Can't exchange vouchers for rewards - website is down - Extending deadline???????
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ll    •   310 days ago  # + 1 -

stupid clubcard site down, cant exchange vouchers before the deadline
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Ella    •   310 days ago  # + 0 -

Can't exchange vouchers for rewards - website is down
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MH    •   310 days ago  # + 0 -

Various error stopping me from exchanging clubcard vouchers!
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Emma    •   310 days ago  # + 1 -

Won't allow me to spend my clubcard vouchers
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Amanda    •   312 days ago  # + 0 -

ourtesco.com is down!!!!!
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RH    •   317 days ago  # + 1 -

Keeping getting ‘oops’ trying to spend Clubcard voucher!
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Ah    •   317 days ago  # + 10 -

Trying to cash in my vouchers before the deadline, it’s broken and can’t exchange any vouchers
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Guest    •   331 days ago  # + 0 -
★ ★ ☆ ☆ ☆

They do NOT contact you if there is a problem with your order
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sovienka    •   370 days ago  # + 0 -

works again as of 5 minutes
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Tina    •   372 days ago  # + 1 -

Been trying for two day to book a slot keeps coming up as Oops error click to refresh done this again and again and nothing.
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Anon    •   380 days ago  # + 0 -

Keeps asking me to book slot but won't book ANY slot on any day no checkout option
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Guest    •   425 days ago  # + 0 -
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Not eorking
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Sally    •   489 days ago  # + 0 -

I’cant access My Orders and need to update my Christmas delivery
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Sarah    •   500 days ago  # + 1 -

Can't even get onto website!
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Guest    •   520 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cant checkout
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Dianne    •   520 days ago  # + 0 -
Christmas slot

Cannot book a Christmas date since 6am, said an hours wait, waited nearly 2hours got through, then said error try again, and again and again and so on now 8.40 and still know luck..
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Sandy    •   520 days ago  # + 0 -

Cannot access my order or website to make
changes since 0630
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TD    •   520 days ago  # + 0 -
Tesco Christmas slot queue not working

Sat in the Christmas slot queue from 5.45, got to 85,000 in the queue only to get the oops we have an error message and kicked out. Rejoined the queue at 185,000+ for to the front of the queue only to get problem with your basket error message. Have used both iPad and Safari.
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LadyJ    •   528 days ago  # + 2 -

Cannot pay keeps saying payment cannot be processed!!!!
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Margaret Gibbs    •   550 days ago  # + 1 -

For weeks Tesco has not allowed me to change payment cards. Yesterday and today I could not book a slot, add items or complete checkout. I am in Bristol. Thinking of changing after eight years.
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Hayls    •   553 days ago  # + 0 -

Tesco website allowing me to add items to my basket but won’t let me check out
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Karen    •   553 days ago  # + 0 -

I still can’t check out and pay for my shopping
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Eddie    •   553 days ago  # + 0 -

Cannot check out and pay
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Graham    •   554 days ago  # + 0 -

TESCO groceries website down
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Grayhame    •   577 days ago  # + 0 -

Unable to book a flex slot for home delivery using Safari browser
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Guest    •   716 days ago  # + 0 -
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Took my money twice and four days later still no return! Customer service appalling! Cancelled delivery saver and will not shop there again!
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Guest    •   814 days ago  # + 0 -
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Not worked since I got it
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