Samsclub Current Status

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Website: samsclub.com

FREE SHIPPING for Plus Members. Sam’s Club Helps You Save Time. Low Prices on Groceries, Mattresses, Tires, Pharmacy, Optical, Bakery, Floral, & More!
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 Samsclub.com status: NO ISSUES  188 comments

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A Customer      71 days ago  # 8 March 2024 + 0 -

Trying to sign in to Sam's app but get this error:
521
An error occurred while attempting to load this content.
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Susan      72 days ago  # 7 March 2024 + 0 -

Unable to log into the sams club synchrony webite to make a payment; page does not come up at all.
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John      72 days ago  # 7 March 2024 + 0 -

i placed an order on guest membership after 25 minutes my order has been cancel anyone know Why??
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Julie      75 days ago  # 4 March 2024 + 0 -
Won’t accept payment

Won’t take the three digit number on back of my debit card. When I slide to pay it just resets to the same screen asking for the three digit number from my bank card
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Whatup      107 days ago  # 1 Feb 2024 + 0 -

unable to log into my account. Says to verify I am human but nothing comes up.
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Jenn O      173 days ago  # + 1 -
Trying to Pay for my stuff

I am trying to check out on the App & the Check Out button isn't responding. I therefore can't place my order. I realize some of it may involve shipping & I am fine with that but geez.....
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SJD      180 days ago  # + 0 -
Website issue

I'm checking on the status of an order. Website does not respond.
"Sorry, there's a problem. Please try again later."
Even just trying to sign in "timed out".
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Ctp      256 days ago  # + 1 -

Unable to check out for a pick up order, says to check my address, zip code, and phone number? It’s all in there…..?!
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Deborah      257 days ago  # + 0 -

Unable to place order in cart, keeps responding with message to try again. Has been like that since 10 am
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Joanna      270 days ago  # + 0 -

Get error when trying to get fuel
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CC      335 days ago  # + 0 -

I get a "520 error" when trying to enter the website from any computer for weeks now!
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Paige      339 days ago  # + 0 -
Online orders / App down

Can place an online order. Via app or web ! I get a message that says “Sorry, there is a problem. Please try again later “. It’s been like this for the last THREE DAYS !
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Guest      499 days ago  # + 0 -

Website is impossible for a week now.
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Mary      499 days ago  # + 4 -
Verify you are human and no way to verify

Stuck in an endless loop of verify your human for five days. No way to let them know I am a human. Finally got in yesterday and fought through the website, put in order and checked out. This morning Sam's says they are out of stock of everything I ordered. How is that possible for very random things ordered?
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Guest      511 days ago  # + 0 -

Not working
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Josie      548 days ago  # + 2 -
Fuel scan not working

tried to get fuel through the app and it wouldn’t work on either mine or my moms card. said there was an error and to follow the instructions on the screen, but the screen hadn’t changed. tried at two different pumps and with restarting the app.
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Kristi      556 days ago  # + 0 -
Scan and go no longer on my app

Scan and go portion of app is missing. Spoke to management and scanned her qr code and received error also. Like I stated, scan and go is not on my app.
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Laurie      562 days ago  # + 0 -

Can't login for the past 2 days. Says my password is wrong so I reset it and it still says it's wrong.
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Guest      566 days ago  # + 0 -

Can't make orders or purchases
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Frustrated Shopper      570 days ago  # + 0 -

Everything I had in my cart for pickup just dropped and no items are showing available for pickup when I search
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Guest      584 days ago  # + 0 -

several times i have tried to purchase items that are only sold through delivery online and get declined because my 'payment method is not valid.'
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Tema      589 days ago  # + 0 -

Site seems to be working now. I was just able to checkout my purchase.
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Jackie      589 days ago  # + 1 -

Website down in Pittsburgh PA beginning at 11:00 AM tdoay
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Jen      589 days ago  # + 0 -

Can't check out on app or web
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Jaye      589 days ago  # + 0 -

Can't check out through the app
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Mandy Senn      589 days ago  # + 0 -

Can't complete an order through the app, nor on their website. I can add items to the cart, but can't checkout.
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Tema      589 days ago  # + 0 -

I am experiencing the same. Can't checkout
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Stiggy      589 days ago  # + 0 -

Still down
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Lorie      589 days ago  # + 0 -

Can't complete an order through the app, nor on their website. I can add items to the cart, but can't checkout. Tried multiple browsers too.
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Meme      589 days ago  # + 1 -

Can’t checkout. Saying internal server error.
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Jennifer      589 days ago  # + 0 -

Can't checkout!
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Tina      589 days ago  # + 1 -

I can’t place order either
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Tracy      589 days ago  # + 0 -

Both Walmart and Sam's Club apps are not working, can't finalize orders.
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candace      589 days ago  # + 0 -

Can't place an order either
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Mason      589 days ago  # + 0 -

unable to place order online using multiple different browsers on different computers. Per their support three is no issue and they say they can't help me.
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Mary Edwards      589 days ago  # + 0 -

I am unable to place order as well
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kalyan subramaniyam      589 days ago  # + 0 -

site/app unable to place an order. customer service says there is no outage and it is working for them
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Jason      589 days ago  # + 1 -

Same here..

I get internal server error.
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LaCretia      589 days ago  # + 0 -

Site wont let me place an order!
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Cindy      589 days ago  # + 0 -

The site won't let me place an order.
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Guest      608 days ago  # + 0 -

I'm not able to order online. It keeps saying error when I try to pay. It's been doing this for days.
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sinna      628 days ago  # + 0 -

I have been placing order since August 18th I get a confirmation they receive my order however when I go in to check the status it shows all orders have been cancelled I have been online chat four different times they have assigned a case number advised I would be escalated to another department no response called yesterday and Friday was advised it is a system problem seriously nine days now and it is still not fixed and I can still not order anything ready to dump my membership
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donna I have been placing order since August 18th      628 days ago  # + 0 -

donna I have been placing order since
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Justin Case      629 days ago  # + -1 -

Takes my order, approves it then cancels my order a few minutes later.I understand Sam's club has a third party tech comp that apparently was hired to take care of any tech problems, but apparently this company isn't smart enough to figure out any problems or really don't care. Hire some other company because Sam's club is losing money and I need supplies.
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Kaycee      677 days ago  # + 1 -

And this is why I removed my auto renew, signed up for Costco, and have that stuff brought to my house - legit better quality even in the deli. So done with Sam’s and Walmart.
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Guest      678 days ago  # + 0 -

Gas app never work now
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Lee      679 days ago  # + 0 -

Unable to login on the app. I was already logged in and it kicked me off and asked for login info again, would not let me log back on. I tried it on the website but it also will not let me login.
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Costco      679 days ago  # + 0 -

app doesnt work but website is intermittent
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David      679 days ago  # + 0 -

App or the website
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Terry      679 days ago  # + 0 -

Been trying for 2 days to check on status of order. Won't let me sign in. Does no good to call customer service-you talk to someone in the Phillipines. I tried online chat Thursday. Was told if problem still exists in 7 days to call service for them to troubleshoot.
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David      679 days ago  # + 0 -

Also can not login
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Dave      679 days ago  # + 0 -

Cannot login to app
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Hailey      679 days ago  # + 0 -

Can’t log in at all on website or app. I have log in info saved with Face ID so I know its the correct credentials, but it keeps saying there’s a problem and wont let me log in. Same thing is happening with my friends account as well.
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Alfonso      692 days ago  # + 0 -

I've been trying to purchase for about 5 days. No luck. As of todat the error changed and now I can't add items to the cart.
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Manda      700 days ago  # + 1 -

Won't let me check out with a credit card to get my stuff shipped or for in store pickup. I tried all day. So friggin frustrating. I even called the store closest to me (40 min drive) to place a pick-up order through them and give them my card to run for the items. They refused to take orders over the phone. I'm so disgusted, this stuff is for my business, and the majority of the things I need aren't available in the store and need to be delivered.
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kier      702 days ago  # + 0 -

Mine is also not working--same error message, tried the admin suggestion, still nothing
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Guest      702 days ago  # + 0 -

This scan and go
Need membership cards back!
Too busy for this
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Mallory      706 days ago  # + 0 -

Cannot check out in app or browser online
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RJ      711 days ago  # + 0 -

Tried to checkout at Sams Club - 3 credit cards would not go through.
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Rachel      711 days ago  # + 0 -

Cannot check out on the app or from a computer... "Sorry, there's a problem. Please try again."
Trying to place a pickup order. So frustrating!
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Joan      711 days ago  # + 3 -

Cannot check out says "Sorry there is a problem. Try again later."
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Madori      711 days ago  # + 0 -

Both the app and online days there's an error with my payment info so I can't place a pick-up order or any order for that matter!
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Rita      717 days ago  # + 0 -

I’m not able to check out! The app keeps freezing.
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Guest      740 days ago  # + 0 -

The scan and go app seems to have issues every time for the last 6 months. Fed up!
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Asha      755 days ago  # + 0 -

Error 201 for several days
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Laura      756 days ago  # + 0 -

Sam’s club app sucks! Error code 201 every time I want to place a pick up order!
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Guest      756 days ago  # + 0 -

Online shopping off-curbside makes u wait-constant unavailability of products-some discontinued-terrible customer svc
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Charlie      757 days ago  # + 0 -

I corrected the problem with the Sam's checkout error message "Sorry there's a problem, please try again" by disabling auto protect on Norton, checked out and then enabled it again. Tried checking out again with Norton enabled and it still allowed me to checkout.
Deb, try this if you use Norton.
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Guest      758 days ago  # + 0 -

Three days now getting Sorry please try again when going to check out on PC Phone app doesn't even add item to cart, and when you log out and in on PC your cart is empty so it's a front end issue and no one fixes it
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Laura      758 days ago  # + 0 -

I have been trying to order since this morning and keep getting a 201 Error message at check out. What is wrong with the app?
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Deb      758 days ago  # + 0 -

Since early this morning, In Chrome, I kept getting Sorry there's a problem please try again.
I logged out.
Launched Edge, Logged In, Filled my Cart, trying to Check Out and getting "Sorry there's a problem, Please try again".

Dear Sams Club IT Department, what's up?
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Keith      758 days ago  # + 0 -

Unable to add anything to my cart
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Jen      758 days ago  # + 0 -

Just shuts down while trying to checkout
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Jamtlpm      759 days ago  # + 0 -

I can’t even add anything to the cart, I’m getting a “sorry there’s a problem please try again.”
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Dade      759 days ago  # + 0 -

Can't check out from the App. "Error code: CHECKOUT.506"
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Janet      763 days ago  # + 0 -

got error code 342 on checkout using the app. please fix
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Sara      765 days ago  # + 0 -

I can’t launch app at all. I attempted to enter into app and barely see screen and am immediately kicked out. I have deleted app multiple times and reinstalled it and that hasn’t helped. The app is up to date to the latest version as well. This is very frustrating.
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mike      766 days ago  # + 0 -

can't check otu at all , tried 2 pc's and 2 smart phones, always error & try again
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Autumn      769 days ago  # + 0 -

Same here with that 506 error code. Can't checkout on app.
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susan      769 days ago  # + 0 -

Can't check out. Keep getting "Error code: CHECKOUT.506"
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Lori      770 days ago  # + 0 -

Can’t check out. Error 201
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Ryan      772 days ago  # + 0 -

Can't checkout. Tried 2 different browsers on my PC as well as the app on my phone. Keep getting "Sorry there's a problem, please try again" and on the app it says the same but also adds "Error code: CHECKOUT.506"
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Kim      772 days ago  # + 0 -

I keep getting response error 502
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Jen      774 days ago  # + 0 -

Been trying to check out and I just keep getting an error saying there was a problem and to try again later.
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JL      776 days ago  # + 0 -

App closes when I try to check out. Been this way for several days.
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ET      780 days ago  # + 0 -

At first I had issues adding items to cart. Sams app would close out leading to main screen on phone. I deleted and reinstalled app and corrected that problem but now I can’t checkout and it closes me out of the app going to my phone screen. Browser is not working either. I tried three different browsers.
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Dieselfourlife      782 days ago  # + 0 -

When checking out in the app I get a 2-step popup that just keeps trying but nothing ever happens and on the website I get a processing circle for a few seconds but it also does not complete the order.
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JM      782 days ago  # + 0 -

Still having issues with the app. Try to add things to my cart, when I click on the cart the app closes. Seems like the issues started when I updated to the latest iOS version. Customer service is still no help. They suggest using the website, that totally defeats the purpose of having a mobile app.
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Daniel      782 days ago  # + 0 -

At first I had issues adding items to cart. Sams app would close out leading to main screen on phone. I deleted and reinstalled app and corrected that problem but now I can’t checkout and closes me out of the app going to my phone screen.
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Michelle      783 days ago  # + 0 -

I too have been having issues with the mobile app since last night. It Closes when trying to check out and taking forever to add items to cart. Reinstalled app and I am still having issues. 3/27/2022
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Margaret      787 days ago  # + 0 -

I can add items to the cart, but when I try to click on the cart to check out the app closes completely.
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Ted Wierzbicki      787 days ago  # + 0 -

Can’t order screen freezes at check out
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JM      788 days ago  # + 0 -

The mobile shopping app closes every time I try to go to the cart. Customer service has been no help.
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Alicia      789 days ago  # + 0 -

The app won’t go to my cart to let me checkout
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Stacey      791 days ago  # + 0 -

I can add items to cart but once I go to check out the app closes itself. Has been this way for over a week.
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Jmparker      792 days ago  # + 0 -

Can’t check out once online shopping done. The app completely shuts down before i can select confirm. This has been a consistent problem this month. I can’t place any orders, none at all this month.
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leslie sullam      796 days ago  # + 0 -

We are sorry, our system is down. Please wait a few minutes and try again Sams club
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Guest      802 days ago  # + 0 -

App screwed up
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CeCe      804 days ago  # + 0 -

Getting error message > We are sorry, our system is down. Please wait a few minutes and try again< for the past 2 weeks, Is this being fixed because your customer service reps acting blindsided as if they know nothing.
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Greg      809 days ago  # + 0 -

Anybody getting a checkout.342 code when trying to order something for pickup
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Guest      810 days ago  # + 0 -

So many errors from their sites to their stores.
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Mike      813 days ago  # + 0 -

If you are getting the message " Our system is experiencing technical difficulties at the moment. Please try again later. Code: undefined" when you trying to log into your Sams Club Credit Card Account, change your URL to "https://samsclub.syf.com" from "https://sams.syf.com"
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EM      813 days ago  # + 0 -

Getting the same "experiencing technical difficulties" as below. Is this being fixed?
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TT      814 days ago  # + 0 -

Cannot sign in to credit card account. "experiencing technical difficulties...Please try again later. For 2 days now. Can't pay credit card!
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Jan      814 days ago  # + 0 -

Can't get in to view credit card for 3 days now!
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stephanie      814 days ago  # + 0 -

Our system is experiencing technical difficulties at the moment. Please try again later. Code: undefined

This is what it keeps saying, I can not pay my credit card
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stephanie      814 days ago  # + 0 -

I can not sign in to pay my credit card statement, for 3 days now.
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Amm      818 days ago  # + 0 -

Keep getting server down, try again later when I try to log in for a few days. Happens in app and at Samsclub dot com.
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Jennifer      819 days ago  # + 0 -

Can't log in. Keeps saying the username is wrong but when I tried re-registering with it, it states there is already a account under that name
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Jo      834 days ago  # + 0 -

The app hasn't worked for me since February 2, 2022. The weird thing is I got an email from someone that said they could help me but I grew suspicious because they misspelled words.
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Me      840 days ago  # + 0 -

Sorry, there's a problem. Please try again later on ordering
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M.Sajid      843 days ago  # + 0 -

half of my day has spend to verify I am a human not robot
after doing that I still stuck in an error " please try again later"
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aniqa tarar      851 days ago  # + 0 -

sams club order not going to shipping
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Guest      873 days ago  # + 0 -

Website is non responsive, searching items is not working, app needs lots of improvements.
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Sandy      895 days ago  # + 0 -

Can’t add items to cart. It has done this several times before. I have restarted app and phone. Still not working???? 251 379-0523
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Denise      911 days ago  # + 0 -

Can’t add anything to cart? Tried for last 3 days? Tried several different troubleshooting and nothing seems
To work? Anyone else?
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Brandette      916 days ago  # + 0 -

Have not been able to modify or check out once in the Cart online. Error code everytime, says something is wrong and they are on it. It has been like this for days.
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Carmen      932 days ago  # + 0 -

Status code didn’t fall within the given range .. that’s what is showing up on the app.
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Guest      932 days ago  # + 0 -

can't login
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Claire      932 days ago  # + 0 -

Website is up but you can't put anything in your cart. When I search items I get this error message: There was an error fetching results.
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Guest      932 days ago  # + 0 -

website-app-down
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guest      939 days ago  # + 0 -

entered Sams Club Credit Card login - error reads: Site Can't Be Reached
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lori      939 days ago  # + 0 -

Chat is useless!! Even tho someone answered & said this so&so...she never replied afterwards. I need to sign in to update phone number of my account & they send me a "code" but the phone number is incorrect. :(
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JumpingJoeHoseisFat      949 days ago  # + 0 -

Some of these website outages could be related to Solar Flares someone said. Is that possible?
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NothingBsatheories      949 days ago  # + 0 -

I called the 1-888 number on app. Get a message that states cannot reach Google and something about the TCP and the hangs up. So in my simple layman's terms there is nothing any of us can do but wait until they fix it or pay to fix it.
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Debbie Bowen      955 days ago  # + 0 -

The site comes up but you can't order anything or go onto your account. Been like this for at least the last 4 days. Guess I will have to order from Cosco
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Jeff      959 days ago  # + 0 -

Trying to use online pick up. When checking out it says my payment option is invalid. Strange, works with scan and go just fine.
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AK      969 days ago  # + 0 -

Same here I’ve been having problems with their check out tab for a month now.so I guess im buying my stuff from Amazon
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Guest      971 days ago  # + 0 -

App will not checkout. Had to go to laptop & go to samsclub.com to check out with my online order
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Guest      981 days ago  # + 0 -

I can’t checkout -why
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Member      997 days ago  # + 0 -

I have not been able to get in to the Sams Club website for 3 days now. Any suggestions
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Guest      1003 days ago  # + 0 -

app won't allow items to go in cart
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Guest      1007 days ago  # + 0 -

App and website not working
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Clarence      1019 days ago  # + 0 -

Cannot add ANY items to cart. Error message says "There was a problem adding this item to cart."
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Steve      1035 days ago  # + 0 -

I have tried for three days to log in to my credit card account and message says they are having issues. What is up? I am about to drop their credit card and find another. Don't use the Sam's club access very often and have been thinking of going to a credit card I found with better cash back. This problem occurs frequently with their website.
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CorpMonkey      1050 days ago  # + 0 -

I wanted to throw this out there. I field a lot of highly escalated incidents for Sam's Club, and ive found a process that clears up the vast majority of cart issues on the site and/or app.
.
What i advise is: obvs troubleshooting steps of clearing cache'd data on device and or machine. Log out of all devices logged into your Sam's Club acct.
Do a password reset via the "forgot password" link at login, or call Member Services to have a link emailed to you.

That process, as I said, clears up the majority of issues.

Make sure there are no errors in Billing/Shipping addresses you add to your address book. Order verification will cause you some issues as well, if there is mismatched/conflicting data on the address side.
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Mike R.      1062 days ago  # + 0 -

Same thing. Ridiculous. Normally the app is easy to use but for weeks now I’ve had issues ordering. Looks great. Add items to cart. Go to check out. POW! Not in stock everything added to save for later. Frustrating! I pay for i just love you soooooo much!!!!! Plus and can’t use my shipping?!?!?!
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Boo      1063 days ago  # + 0 -

Online shopping and app not working. Error messages galore. Sooooo frustrating.
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JW      1083 days ago  # + 0 -

I get an error 217 on my app and cant place order. And on desktop all my items move to
saved for later and show out of stock. 5/30 - 5/31/2021
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maureen      1084 days ago  # + 0 -

I have the same issue. all my items empty and go to save for later. says out of stock but they aren't. contacted sams. got nowhere. it's the same issue on every device
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Steph      1085 days ago  # + 0 -

Unable to check out. No matter what I put in my cart when I go to check out it moves everything to "save for later." Says it's out of stock. Hard to believe that everything at Sam's is out of stock!
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KT      1115 days ago  # + 0 -

Wont load purchase history, can’t add to cart, can’t do anything for curbside
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Tee      1120 days ago  # + 0 -

It’s ridiculous that sam’s club has so many technical issues... I have a Sam.s plus card ..basically worthless...will definitely be going to Costco sick of Greedy Sam’s Club BS
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Guest      1121 days ago  # + 0 -

I chatted with Sams and found out there was an item in my cart that was out of stock even though it was not showing out of stock. Once she told me which item it was and I removed it from my cart I was able to checkout. They are aware of the issue and their tech support is working on correcting it.
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Guest      1121 days ago  # + 0 -

I also get when trying the app that I need to verify another device that has changed my cart. On the computer it say s “sorry, there’s a problem. Please try again”. But trying again does not help. Still can’t check out and have tried all day yesterday and today.
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Guest      1121 days ago  # + 0 -

On app I get the message that I need to verify another device that has changed my cart. On the computer it say s “sorry, there’s a problem. Please try again”. But trying again does not help. Still can’t check out
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Me      1124 days ago  # + 0 -

Checkout not working
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K williams      1125 days ago  # + 0 -

cant check out. getting error message
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Shelby Cheak      1125 days ago  # + 0 -

App
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Guest      1128 days ago  # + 0 -

Can’t check out
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Guest      1128 days ago  # + 0 -

Can't check out!!
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Kelli      1128 days ago  # + 0 -

Still cannot check out!
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guest      1129 days ago  # + 0 -

cannot check out
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Guest      1131 days ago  # + 0 -

Can't checkout - Receive message "Sorry, there's a problem. Please try again." 2 days now
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Cannot check out      1132 days ago  # + 0 -

can't check out
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2 cents      1132 days ago  # + 0 -

App won't update or work at all
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Carla      1145 days ago  # + 0 -

I am unable to check out. I slide the green bar to place my order. Acts like it is thinking, but nothing happens.
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Shirley      1153 days ago  # + 0 -

Cant check out
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Guest      1159 days ago  # + 0 -


Cannot checkout on website
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Guest      1160 days ago  # + 0 -

Cannot log on..says account not found...app will not work either
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Watkins      1160 days ago  # + 0 -

Unable to pick up at club due to system issue. Told by employee that I can try back later or tomorrow but since I checked in I cannot cancel my order or get a refund.
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RB      1160 days ago  # + 0 -

Unable to log in, states membership ID is no longer in use; renewed over a month ago.
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Tom      1160 days ago  # + 0 -

Can't checkout - Receive message "Sorry, there's a problem. Please try again."
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Michelle      1174 days ago  # + 0 -

Can't checkout ... says please try again ... 3 days now. What's up?
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Nelson      1186 days ago  # + 0 -

Won't let me check out - pinwheels continuously. Refuses to empty my cart after items are shipped.
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Candle      1187 days ago  # + 0 -

wont let me check (I'm sorry somthing went wrong )
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Mazy      1188 days ago  # + 0 -

Everything shows in stock for shipping then try to check out and it moves everything to save for later...out of stock. Can go back in on a different device on different network, all shows in stock but again cannot purchase.
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Dorsy      1200 days ago  # + 0 -

Can't check and schedule curbside pick up
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guest      1201 days ago  # + 0 -

can not order online, add anything to cart. keep getting this message
sorry but something went wrong while performing this action. please try again later
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Melissa      1201 days ago  # + 0 -

Both App and Website not working properly. On App, it won't add to cart (gives error message), and on website, can view cart and checkout.
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Guest      1201 days ago  # + 0 -

Want let me add to my cart
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Sara      1201 days ago  # + 0 -

App won't let me add to cart
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Rita      1264 days ago  # + 0 -

Logged onto my Sam's account online on my computer. When I click "Activity" to see my charges nothing happens - stays blank.
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Jennifer Stipkala      1271 days ago  # + 0 -

Try to use the Sam’s Club app for scanning go today and although everything went through and said my payment was pending when they scanned it at the door and kept saying my payment method was declined, switched payment three times, all of my cards are good and when I finally had to go back to the register and have it run through it went through just fine… Something wrong with the payment platform for sure
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Brad      1282 days ago  # + 0 -

Every time I attempt to make a payment online one of my cards gets declined. I switch to another and it works. The next time I'll go with the one that worked the time before and it will get declined and when I switch to the one that got declined the transaction before it gets accepted. My bank accounts are not the issue, no other retailer declines me and I have zero balances on my cards. No rhyme or reason. Thought it was just me but mentioned it to several other people who said they have the same experience. Hey Sam's, you have a problem with your payment processing platform.
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Julie      1283 days ago  # + 0 -

I had playstation 5 in my cart and could not check out will i lose this item
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andy      1283 days ago  # + 0 -

i want my ps5, sams is my only hope in this world
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andy      1283 days ago  # + 0 -

playstation 5 knocked it out
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andy      1283 days ago  # + 0 -

they are rebooting shopping cart system
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Hall      1283 days ago  # + 0 -

Ps5 shut down site
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andy      1283 days ago  # + 0 -

down
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PS5      1283 days ago  # + 0 -

PS5 craz shut down the site
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C. Burke      1295 days ago  # + 0 -

Can't place an order, error message keeps popping up "something wrong with order" . All things are added correctly but when I choose to review order message errors pops up in red.
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sr      1302 days ago  # + 0 -

login not working
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Amy      1305 days ago  # + 0 -

Can open the Sam's Club app, but nothing works (search function, drop-downs, etc.)
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Brenda Milner      1306 days ago  # + 0 -

Unable to open Sam's Club app.
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Hazel Saiki      1321 days ago  # + 0 -

Can’t complete an online purchase. After trying to process, comes back with, cannot complete. Not sure of the wording.
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app      1370 days ago  # + 0 -

website
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